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Hotel Santika Premiere Gubeng

"The bed is huge, bigger than any bed at other santika hotel i've stayed."

Findy - May 23, 2018
Deluxe Executive King Hotel Santika Premiere Gubeng
Lobby Hotel Santika Premiere Gubeng
Lobby Hotel Santika Premiere Gubeng
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Hotel Santika Premiere Gubeng

Jl. Raya Gubeng No. 54, Surabaya Center, Surabaya, Indonesia, 60281 - See map
Free Wi-Fi
See map
Popular landmarks
Monkasel (Submarine Monument) 90 m
Tunjungan Plaza 1.2 km
Bungkul Park 2.3 km
Suramadu National Bridge 2.7 km
Surabaya's Zoo 3.0 km
Tugu Pahlawan 3.1 km
Surabaya Town Square 3.1 km
Sampoerna Museum 4.8 km
Pakuwon Food Festival 6.0 km
Masjid Nasional Al Akbar Surabaya 8.0 km
Nearby landmarks
Monkasel (Submarine Monument) 90 m
Embassy of Japan 140 m
Siloam Hospitals Surabaya 240 m
Circle K 270 m
Taman Lalu Lintas 270 m
Taman Lansia 320 m
Taman Karimun Jawa 340 m
Taman Keputran 400 m
The Emdee Skin Clinic 480 m
Embassy of United Kingdom 480 m

8.3

Excellent

Location rating score

Inside city center
Popular neighborhood
ParkingFREE
Wellness
Everything you need for a rejuvenating retreat for both body and spirit.
Spa & Beauty
Massage
Sauna
Spa
Workout and Leisure
Fitness center
Swimming pool [indoor]
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  • 860 meters to public transportation

  • Airport transfer

  • Located in heart of Surabaya

  • Free Wi-Fi in all rooms!

  • Sauna

Your dates are popular among travelersUsers are booking a place in Surabaya every 2 minutes on Agoda.com
Value for money8.0
Distance to city center1.5 km
Location rating8.3
Nearest airportJuanda International Airport (SUB)
Distance to airport12.7 km

Rooms available at Hotel Santika Premiere Gubeng

Very good
Room comfort & quality
8.0
Premier King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Deluxe Executive Twin
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 single beds
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Junior Suite
...
  • Room size: 43 m²/463 ft²
  • City view
  • 1 king bed
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Deluxe Executive King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
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Staycation Offer - Junior Suite
...
  • Room size: 42 m²/452 ft²
  • 1 double bed
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Staycation Offer - Premier King Room
...
  • Room size: 32 m²/344 ft²
  • 1 double bed
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Staycation Offer - Deluxe Executive Twin Room
...
  • Room size: 25 m²/269 ft²
  • 2 single beds
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Staycation Offer - Deluxe Executive King Room
...
  • Room size: 25 m²/269 ft²
  • 1 double bed
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Deluxe Executive Room
...
  • Room size: 25 m²/269 ft²
  • Shower
  • 2 single beds or 1 king bed
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Copy of Junior Suite Room Last Minute Deal 2020
...
  • Room size: 41 m²/441 ft²
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Frequently asked questions

What time is check-in and check-out at Hotel Santika Premiere Gubeng?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 230000 IDR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Hotel Santika Premiere Gubeng also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Hotel Santika Premiere Gubeng has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Surabaya with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Hotel Santika Premiere Gubeng?

Wake up to a great buffet breakfast at Hotel Santika Premiere Gubeng.

What are my dining options at Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

What is the smoking policy at Hotel Santika Premiere Gubeng?

Hotel Santika Premiere Gubeng does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Hotel Santika Premiere Gubeng

  • 8.8

    Excellent
    Breakfast

    "So many options for breakfast, good taste also"

    Daniel

    |

    February 3, 2019

  • 9.6

    Exceptional

    "The array of food choices are excellent."

    Natalia

    |

    January 21, 2019

  • 9.6

    Exceptional
    Staff 

    "The overall service is commendable."

    Natalia

    |

    January 21, 2019

Property ranking|Compared to 706 Surabaya properties
See all rankings
Room comfort score
8/10
Room size
32 sqm.
Cleanliness score
8.3/10
Service score
8.3/10
Better than
96
%
of Surabaya properties
Bigger than
94
%
of Surabaya properties
Better than
87
%
of Surabaya properties
Better than
84
%
of Surabaya properties
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Overall rating:

8.2

Excellent
1,475 reviews
Cleanliness
8.3
Facilities
7.9
Location
8.3
Read all reviews >
What travelers say they love:
Santika Hotel always make me happy and satisfied.
santi from Indonesia
Family with older children
More about Hotel Santika Premiere Gubeng

More about Hotel Santika Premiere Gubeng

Located in the lovely area of Surabaya Center, Hotel Santika Premiere Gubeng enjoys a commanding position in the business, restaurants, shopping hub of Surabaya. The excitement of the city center is only 1.5 km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

Santika Indonesia Hotels & Resorts is renowned for its quality services and friendly staff, and Hotel Santika Premiere Gubeng lives up to expectations. The hotel offers access to a vast array of services, including 24-hour room service, free Wi-Fi in all rooms, 24-hour security, daily housekeeping, taxi service.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find television LCD/plasma screen, complimentary instant coffee, complimentary tea, linens, mirror. The complete list of recreational facilities is available at the hotel, including fitness center, outdoor pool, spa, massage, pool (kids). Whatever your reason for visiting Surabaya, the Hotel Santika Premiere Gubeng is the perfect venue for an exhilarating and exciting break away.

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Most talked about facilities

Breakfast

87 mentions

Housekeeping

36 mentions

Food & Dining

20 mentions

Internet

14 mentions

What they offer

9.2

Exceptional

"Comfortable and tasty during my stay at Santika"

Ratnawati

|

August 30, 2019

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Halal
Buffet

Restaurants on site

Travelodge Restaurant
Cuisine:Indonesian
Menu:Buffet
Lobby Lounge
Cuisine:Indonesian, International

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hotel Santika Premiere Gubeng from real guests

Provided by verified guests of Agoda
8.2
/
10
Cleanliness8.3
Facilities7.9
Location8.3
Room comfort and quality8.0
Service8.3
Value for money8.0
High score for Surabaya
Rating
9+ Exceptional (215)
8-9 Excellent (197)
7-8 Very Good (355)
6-7 Good (94)
<6 Below Expectation (84)
Time of the year
Mar - May (240)
Jun - Aug (194)
Sep - Nov (209)
Dec - Feb (302)
Don't miss out!Users are booking a place in Surabaya every 2 minutes on Agoda.com
All guests (1214)
All room types
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Showing 945 verified guest comments
12345
9.3
Exceptional
Lisawati from Indonesia
Couple
Stayed 2 nights in November 2014

Clean & comfortable hotel with very friendly staff”

friendly staff, cleanliness, comfortable bed & room

I and my husband are very pleased staying at hotel Santika Premiere Gubeng. We will sure coming back and stay at this hotel again. Very pleasant and helpful staff, especially the staff at check-in counter. Fantastic breakfast ... taste good with many variety, staff at Travelodge restaurant were helpful and always smile. Nice environment. I had recommended my brother family whom often travel to Surabaya to try stay at this hotel. regards - L&P from Perth.

Reviewed December 04, 2014

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8.7
Excellent
Regawa from Indonesia
Business traveler
Deluxe Executive King
Stayed 1 night in October 2015

Great Value, Good Breakfast, ”

Location, Breakfast, Value

Gubeng is a new area (for hotels). And now over the past decade it has turned into a good destination for restaurants and hangout places. This hotel, like some other hotels in the area, is also relatively new. When I selected this hotel for this biz trip, it was because of breakfast and realiability of Santika brand, seriously. Also, because I've stayed in various parts of Surabaya but have yet to try out Gubeng area. Great satisfaction indeed. Santika's breakfast quality has never failed me! Room condition was great. The only downside was probably the elevator. There were only 2 elevators for guest (and also for banqueting events), so the wait was considered long. Few minutes before the door opens at your floor. But apart from that, I'd say everything was good. They have music entertainment as well at the lobby in the evening when I returned to the hotel, I think it was nice because I remembered it was not too noisy and just the right volume for a nice lounging time at the lobby.

Reviewed November 24, 2015

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8.8
Excellent
Davy from Indonesia
Business traveler
Deluxe Executive Twin
Stayed 2 nights in February 2016

Excellent hotel! Customer service is brilliant!”

My stay at Santika Premier Gubeng has been absolutely fabulous. From the moment I checked in (February 23, 2016) until checked out time (February 25, 2016). Extraordinary front office staff! I would like express my gratitude to Heru, Rico, Nessya, Ika, Ratih and others for their outstanding service. Every single touch point with any personal of hotel has been amazing experience. They will make their guest feel at home. Two thumbs up for Mr. Agus Triyono, the General Manager. Lastly, good & tasty food with friendly crew at The Travelodge restaurant. Thanks to Matius, Irviana and others. I really appreciate your kind attention when I had breakfast there last week.

Reviewed March 01, 2016

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8.7
Excellent
Davy from Indonesia
Business traveler
Deluxe Executive King
Stayed 2 nights in February 2016

Extraordinary staff!!”

Hotel cleanliness, comfy bed, plenty of restaurants nearby

My stay at Santika Premier Gubeng has been absolutely fabulous. From the moment I checked in (February 23) until checked out time (February 25). Extraordinary front office staff! I would like to express my sincere gratitude to Heru, Rico, Ika, Nessya, Ratih and others, for their excellent work. Customer service is brilliant. Every single touch point with any personal of hotel staff has been amazing experience. They will make their guests feel at home. Two thumbs up for Mr. Agus Triyono, the General Manager. Lastly, good & tasty food with friendly crew at The Travelodge Restaurant. Thanks to Matius, Irviana and others. The service provided was impeccable!

Reviewed March 02, 2016

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8.0
Excellent
ryder from United Kingdom
Family with young children
Deluxe Executive King
Stayed 1 night in January 2018

Still the best breakfast in town for this price bracket. ”

We have reviewed this hotel many times so will just keep it to a few point today. Don't come for the rooftop swimming pool or extensive gym facilities; you will be disappointed, there are non. Come for a very comfortable bed, this hotel uses the Lady Americana (hotel collection) for mattress and pillows, which is truly amazing and should put all but the most hardened insomniacs into a sumptuously soothing and restful sleep. Come also for the amazing breakfast spread on floor 2 when you finally wake from your sumptuous slumber. It is unbelievable for this price bracket and has to be one of the best spreads in Surabaya among all of Santika's competitors. ON top of this we have always found the morning and breakfast room staff to be very friendly, welcoming and accommodating. That is why you want to visit this hotel on a short stay in Surabaya.

Reviewed January 12, 2018

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9.0
Exceptional
Ardhya from Indonesia
Family with teens
Deluxe Executive King
Stayed 2 nights in July 2015

pretty nice hotel”

interior, staff, food

Stayed here during Ramadhan. The staffs are nice and very helpful. The interior is super nice. Pool is average. Has rainshower in every room. Doesn't have hairdryer available in room, you have to call Housekeeping to borrow it; installing en-suite hairdryer in every room would be great and less hassle for guests though. Restaurant offers buffet sahur and break-fasting, even though the food choice is far more limited than non-fasting month. Located in the center of city, lots of restaurants around. Overall great hotel! Santika will always be our family's first choice. Keep up the good work :)

Reviewed August 28, 2015

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8.3
Excellent
Richard from Australia
Couple
Stayed 1 night in November 2014

Great room and service let down by poor dining”

The location, the rooms and the helpful service

My wife and I tried this hotel as an option for future travel. We frequently overnight in Surabaya. The rooms and service were great. The junior suite was very comfortable. The pool, although small, was pleasant and refreshing, and the service was excellent. My wife enjoyed excellent service in the gym while I was able to complete some work tasks using the rooms wifi. Complimentary afternoon tea was served and enjoyed in the piano lounge, accompanied by an accomplished piano player and singer. The hotel is quite close to Grand City Mall and the central city district. The only let down was dining in the hotel. If you have to eat at this hotel I would suggest only eating Indonesian cuisine. The western food was sub standard and over priced for what we received, the Chinese food was quite bland and the noodles and dimsum were over cooked. Furthermore the fruit drinks and mocktails were tasteless. I gave up a night at the la Ruccola to be very disappointed by the hotel's kitchen...:( So I would recommend this hotel for the accommodation and service, but would plan to eat somewhere else.

Reviewed November 29, 2014

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8.0
Excellent
Remco from Netherlands
Family with young children
Premier King
Stayed 1 night in January 2016

Good clean hotel&very helpfull and Friendly staff”

Very friendly staff , great breakfast and good clean room .

We booked a premier King room which had a bed that was big enough for us ( 2 adults& 2 toddlers ). The room was spacious and very clean . The stafff was very friendly and helpful .furthermore the hotel is close to many good restaurants .We will use the Santika again when in Surabaya . Good value for money !

Reviewed February 02, 2016

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8.0
Excellent
Ferdinan from Indonesia
Business traveler
Deluxe Executive King
Stayed 1 night in April 2015

Perfect hotel for business travelers”

Great breakfast buffet, free wi-fi, easy to find taxi

This hotel is located a bit further away from Surabaya's main shopping area (Tunjungan Plaza), and there was no convenience stores nearby. Other than that, I will definitely stay at Santika Gubeng again on my next trip to Surabaya.

Reviewed May 03, 2015

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9.3
Exceptional
novianti from Indonesia
Couple
Deluxe Executive King
Stayed 1 night in December 2013

friendly and helpful staff, tasty breakfast”

food, large bathroom, friendly staff

That time I was forgot to book my hotel.. Then, I found available room at santika hotel via agoda... I knew santika is the new hotel.. so I wanted to try... when I was checked in , reception didn't found my booking cause I just booked from thw agoda.. but they give me the solution so I can cheked in directly and took a rest... I appreciated their efforts to make all easier for me...the food really nice.. really taste of traditional food.. keep it up the good work and quality of the hotel..

Reviewed December 11, 2013

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9.2
Exceptional
Tonny from Indonesia
Business traveler
Deluxe Executive King
Stayed 1 night in April 2018

Very Good Hotel in Gubeng”

This hotel enjoys a very good location. It has easy access to most business district in Surabaya and there are so many Taxi, On-line Taxi & GoJek around the hotel. The staff, especialy the receptionists, were very attentive and always tried to do the best to me. Great staff..!! What could be improved is the taste of food in respect of the quality of breakfast. Though the presentation of food was good but the taste was 'so-so' and not reflected quality of a reputable hotel.

Reviewed April 09, 2018

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9.6
Exceptional
wong from Singapore
Business traveler
Deluxe Executive King
Stayed 5 nights in July 2016

Home away from home ”

Always my hotel in Surabaya as the staff friendliness makes you feel very much at home always. Will always recommend the Hitek santika in surbaya of course.

Reviewed July 26, 2016

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8.7
Excellent
ryder from United Kingdom
Group
Deluxe Executive King
Stayed 1 night in December 2014

Friendly Hotel ”

Friendly Staff, Good breakfast and comfortable bed.

Had a pleasant 1 night stay. Staff were very hospitable and friendly and actually looked like they enjoyed their work. Further I would have to say that Santika Gubeng is one of the few hotels, where the staff really do operate as a team and are pleasant to be around. Well done, we will be back !!!

Reviewed December 24, 2014

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8.7
Excellent
Kristian from Indonesia
Family with young children
Deluxe Executive King
Stayed 1 night in August 2014

Good and clean hotel”

Breakfast, Comfort Room, Area

Nice, comfortable hotel in the heart of Surabaya City, near Plaza Surabaya. Room was clean, comfort, staff was very helpful. So we enjoyed staying in this hotel. Unfortunately the swimming pool is too small and located next to the parking way. Overall, I recommend this hotel to all travellers.

Reviewed October 24, 2014

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8.0
Excellent
Dewanto from Indonesia
Couple
Stayed 1 night in June 2014

Nice stay at Gubeng”

Food, location and room !

Room was excellent, holding true with Santika prestige brand, food was nice, but the best one is the location. It is very close to almost all major tourist spot in the city and we found that this hotel price with agoda compare with the spot is a steal ! :D very very recommended for couple who dont want backpacking through Surabaya hot climate and like taxis:D

Reviewed April 11, 2015

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9.7
Exceptional
CHE from Malaysia
Business traveler
Deluxe Executive King
Stayed 4 nights in October 2015

Great hospitality”

Nice, clean and new

It was great experience staying in Santika Gubeng. The hotel is new and the staff are friendly. The breakfast was superb. The only thing that I do not satisfied is the gym

Reviewed October 21, 2015

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9.7
Exceptional
Aileen from Philippines
Family with young children
Deluxe Executive King
Stayed 2 nights in October 2014

New hotel in a good location”

Clean hotel, friendly staff, good location

The highlight of our stay was really the nice and friendly member of the reception staff, I should have looked at her name tag and remember her name. There was a queue in the reception area and she made it a point to converse with me while I was waiting. This, I would say, was the 'cream' of a very pleasant stay in Santika Hotel. I would definitely want to try other Santika Hotels in the country.

Reviewed October 27, 2014

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9.7
Exceptional
DOMINIGO from Spain
Couple
Deluxe Executive King
Stayed 1 night in February 2014

new excellent location , perfect”

location , service , room

located next to the train station , new hotel , breakfast lot of choice , good quality new hotel in Surabaya. staff at reception very nice ,always smilling... rooms are fine , beds very confortable good city hotel

Reviewed August 21, 2014

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10.0
Exceptional
Joncili from Indonesia
Family with young children
Deluxe Executive Twin
Stayed 2 nights in January 2018

not my first time here, wont be my last time either”

the place is nice and quaint. breakfast is nice as well. room is clean and tidy. there's good restaurant/bar just a few steps away from hotel. public transport? use GoCar/Grab. much better than uber in surabaya.

Reviewed April 02, 2018

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9.3
Exceptional
Enamihana from Indonesia
Solo traveler
Deluxe Executive King
Stayed 1 night in October 2014

I am very satisfied”

Good location, fine dining and clean room

Ian very enjoyed to stay at Santika Premiere Gubeng.

Reviewed October 24, 2014

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