Hotel Santika Premiere Malang
Hotel Santika Premiere Malang
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"Very nice to stay here for short time"

Ade

|

April 16, 2018

 Hotel Santika Premiere Malang

  • Room size: 26 m²/280 ft²
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Lobby Hotel Santika Premiere Malang
Lobby
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Interior view Hotel Santika Premiere Malang
Interior view
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Interior view Hotel Santika Premiere Malang
Interior view
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Excellent
Location
8.2
See all 56 photos Hotel Santika Premiere Malang
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What guests are saying:
Very good
Yulia from Indonesia
Business traveler
Hotel Javanese style, good loaction in Malang city, good many various breakfast.
Eko from Indonesia
Family with young children
Good location, near mall and other interesting place in Malang.
Fredy from Indonesia
Family with young children
Love the room, clean and spacious. Location also spot on very near to city center.
Kusumah from Indonesia
Couple
Great place to stay in Malang, near mall and other good location in Malang.
Fredy from Indonesia
Family with young children
I chose the option of having an hour massage included in the room rate and it was worth the money. Highly recommended if you need a one-night getaway.
Irene from Indonesia
Solo traveler
recommended will be back again
Diana from Indonesia
Family with young children
Very nice hotel, great for value and located strategically in the heart of Malang. Classic javanese ambience with exquisite breakfast selection.
Fauzia from Indonesia
Couple
Nice hotel
SUNADI from Indonesia
Couple
The hotel is a little bit out of direction, but taxi's abundant, so thats no problem. Familyroom was perfect for our stay. We loved the friendly staff and breakfast was absolutely fantistic.
Hilde from Netherlands
Family with teens

Hotel Santika Premiere Malang

Excellent location
- 980 meters from city center
- What's nearby?
Excellent
From 536 reviewsSee what guests said
8.1
/
10
Excellent service
8.4
Recommended by 94% of guests
Value for money7.9
Distance to city center3. Km
Location rating8.2
Nearest airportAbdul Rachman Saleh Airport (MLG)
Distance to airport9.3 km
  • Airport transfer

  • Located in heart of Malang

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
8.0
Very good
Room comfort & quality
Premier Room King Bed
Premier Room King Bed
...
  • Room size: 28 m²/301 ft²
  • Pool view
  • 1 king bed
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Deluxe Room Queen Size Bed
Deluxe Room Queen Size Bed
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Deluxe Room Twin
Deluxe Room Twin
...
  • Room size: 27 m²/291 ft²
  • Garden view
  • 2 single beds
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Executive Suite
Executive Suite
...
  • Room size: 56 m²/603 ft²
  • Pool view
  • 1 king bed
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Family Premier
Family Premier
...
  • Room size: 27 m²/291 ft²
  • Pool view
  • 2 single beds and 1 king be...
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Double Or Twin Deluxe
Double Or Twin Deluxe
...
  • Room size: 26 m²/280 ft²
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Double Deluxe
Double Deluxe
...
  • Room size: 26 m²/280 ft²
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Premium Double/Twin
Premium Double/Twin
...
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    Triple Deluxe
    Triple Deluxe
    ...
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      Deluxe Double/Twin
      Deluxe Double/Twin
      ...
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        Have a question for Hotel Santika Premiere Malang?

        What people love about the property

        • "Love the room, clean and spacious."

          Kusumah D.

          |

          November 9, 2017

        • "The room was spacious and clean."

          Febri

          |

          August 18, 2017

        • "Pool il and other facility are good."

          Aries T.

          |

          August 15, 2017

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        More about Hotel Santika Premiere Malang

        More about Hotel Santika Premiere Malang

        "Their staff are helpful and good response."

        Martha

        |

        November 10, 2017

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Breakfast was great with very taste full options."

        Anderson K.

        |

        March 2, 2018

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (536)Booking.com Reviews (442)
        8.1
        /
        10
        Cleanliness8.3
        Facilities8.4
        Location8.2
        Room comfort and quality8.0
        Service8.4
        Value for money7.9
        Provided by verified guests of Agoda
        All languages
        All guests (536)
        All room types
        Showing 420 verified guest comments
        12345
        6.8
        Good
        Kemal from Indonesia
        Family with young children
        Premier Room King Bed
        Stayed 1 night in October 2018
        Value for money hotel. ”
        Went in at 2pm buy we were told that room wasnt ready yet so we waited for another 30mins. There was no kids playground . At one time the room key was broken and it took hours to fixed it. But breakfast was nice and kids love the pool.
        Reviewed October 29, 2018
        9.2
        Exceptional
        clara from Indonesia
        Group
        Family Premier
        Stayed 1 night in July 2018
        Clean, good and cozy place to stay ”
        I was spending a night here with my friends, and the room is quite unique. there was 2 floors and the stair is inside the room. We were enjoying our stay, we can have fun together in a room with more space too in the room. Overall, was a good experience.
        Reviewed October 22, 2018
        10.0
        Exceptional
        winda from Indonesia
        Family with young children
        Premier Room King Bed
        Stayed 1 night in December 2017
        Exceptional”
        Staffs are very friendly and the room is very suitable for family with young children
        Reviewed October 14, 2018
        8.4
        Excellent
        azarina from Singapore
        Family with young children
        Family Premier
        Stayed 3 nights in September 2018
        exellent hospitality”
        every each hotel staff arevery forthcoming and willing to go the extra miles for guest
        Reviewed September 05, 2018
        7.2
        Very good
        NURINA from Indonesia
        Couple
        Deluxe Room Queen Size Bed
        Stayed 1 night in August 2018
        Very good”
        I stayed for one night here. I think my experience was just okay. The staff were nice, but my biggest complaint is the food they prepared for the breakfast. I am native Indonesian, and I can say their Indonesian meals were terrible.
        Reviewed August 30, 2018
        9.2
        Exceptional
        LAKSMI from Indonesia
        Couple
        Deluxe Room Queen Size Bed
        Stayed 1 night in June 2018
        Nice hotel”
        Clean, good services, good plce
        Reviewed August 28, 2018
        10.0
        Exceptional
        Norliza from Singapore
        Group
        Deluxe Room Twin
        Stayed 4 nights in July 2018
        Great hotel”
        Wonderful stay. Good value for money
        Reviewed August 19, 2018
        9.6
        Exceptional
        Adriana from Indonesia
        Business traveler
        Premier Room King Bed
        Stayed 1 night in July 2018
        Nice and Clean Room”
        Love this hotel because of their hospitality.. A lot of variety traditional food for breakfast and all the food is good and tasty..
        Reviewed July 27, 2018
        Dear Adriana, A very warm greeting from Hotel Santika Premiere Malang. Thank you for sharing your wonderful experience with us on Agoda. We are really grateful to hear that you have enjoyed your stay during your trip in Malang. We will share your delightful words with our team to keep improving the quality of service and facilities. Once again, we appreciate your precious comment and hope to serve you again in the near future. Yours Sincerely. Sang N Gunarta General Manager
        Responded July 31, 2018
        Hotel Santika Premiere Malang
        10.0
        Exceptional
        Marsha from Indonesia
        Family with young children
        Deluxe Room Queen Size Bed
        Stayed 2 nights in July 2018
        Excellent Stay”
        We have a very pleasant stay here. Will come back for sure.
        Reviewed July 18, 2018
        Dear Marsha, Warmest greeting from Hotel Santika Premiere Malang! Thank you for your time to write a review of your recent stay. I could not be happier to read this glowing review of the hotel and the team. I am also delighted you left with fond memories and I am sure we will have the chance to welcome you back in the future. We have received great feedback from our guests both new and those who have seen this hotel and the comments have been positive. Thank you once again for being with us on your holiday. Regards, Management
        Responded July 19, 2018
        Hotel Santika Premiere Malang
        5.2
        sianne from Indonesia
        Family with young children
        Deluxe Room Twin
        Stayed 1 night in July 2018
        Slow Front Desk & The bathroom was not well maintain and mold everywhere”
        Upon arrival, the guest service first greeting after welcoming was that Check-in time at 2 pm and we are to early to check-in. As if It was our mistake to come only 30 minutes earlier. We booked 3 rooms and after a gruelling argumentation, they give us 1 room first and the 2nd was only given 20 mins after the supposed check-in time which was 2.00pm and the 3rd room they say gonna deliver to our room within a few minutes, but after 30 minutes waiting they didn't deliver it to our room. We are there not to waste our time to wait for our room to be ready, we wanted to freshen up before explore the city. WE ARE A PAYING GUEST NOT STAYING FOR FREE. The day of check-out the called us 30 minutes before 12.00 pm to tell us to check-out at exactly 12.00 pm. I think from 12.00pm-2.00pm is ample time to clean up a room size of 28 m2? Why would the room not ready at 2pm?
        Reviewed July 06, 2018
        Dear Sianne, We would like to deeply apologize for making you feel unpleasant with the service we gave. This issued has already been discussed with the entire management. Seemed there was a misunderstanding between Housekeeping and the front office. We have learnt about this case and make sure this wont happen again in the future. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Best Regards, Management
        Responded July 24, 2018
        Hotel Santika Premiere Malang
        8.4
        Excellent
        Kok from Malaysia
        Business traveler
        Deluxe Room Queen Size Bed
        Stayed 2 nights in June 2018
        Clean, Quiet Hotel with good Customer Service”
        The hotel is cozy, clean and located in a quiet neighbourhood. The staff are friendly and speak English. The room has all the basic amenities and CNN. I love the breakfast choices.
        Reviewed July 06, 2018
        Dear Kok, Warmest greeting from Hotel Santika Premiere Malang! Thank you for your time to write a review of your recent stay. I could not be happier to read this glowing review of the hotel and the team. I am also delighted you left with fond memories and I am sure we will have the chance to welcome you back in the future. We have received great feedback from our guests both new and those who have seen this hotel and the comments have been positive. Thank you once again for being with us on your holiday. Regards, Management
        Responded July 19, 2018
        Hotel Santika Premiere Malang
        10.0
        Exceptional
        Andini from Indonesia
        Family with teens
        Deluxe Room Twin
        Stayed 1 night in June 2018
        Perfect”
        Nice and comfort place, make us won't go home
        Reviewed June 25, 2018
        Dear Andini, Thank you very much for making Hotel Santika Premiere Malang your home away from home on your recent visit! I am pleased to learn you had a wonderful stay with us and appreciate your kind recommendation! we certainly look forward to serving you again! Kind Regards, Management
        Responded June 26, 2018
        Hotel Santika Premiere Malang
        9.6
        Exceptional
        tri from Indonesia
        Family with young children
        Deluxe Room Twin
        Stayed 1 night in June 2018
        Great experience, good location, we request for 3 rooms next to each other, and we got it, thanks!”
        I wish the swimming pool has warm water,it will be perfect
        Reviewed June 24, 2018
        Dear Tri, Thank you very much for making Hotel Santika Premiere Malang your home away from home on your recent visit! I am pleased to learn you had a wonderful stay with us and appreciate your kind recommendation! we certainly look forward to serving you again! Kind Regards, Management
        Responded June 26, 2018
        Hotel Santika Premiere Malang
        8.4
        Excellent
        Caroline from Indonesia
        Family with young children
        Premier Room King Bed
        Stayed 1 night in May 2018
        Old Hotel but excellent services”
        The hotel's quite old, but the services are very good. the breakfast superb and good location. Facilities r standard.. only swimming pool, no playground for children, unfortunately.
        Reviewed June 12, 2018
        Dear Caroline, Warmest greeting from Hotel Santika Premiere Malang! Thank you for taking your precious time to post such a complimentary review of your stay at our hotel. It is very heart-warming to know that all our facilities and services have met your expectations, and our great location, the breakfast offering and our hotels' employees also suited your needs. Thank you once again for your accolade and we are eagerly looking forward to the pleasure of welcoming you back for another wonderful stay. Kind regards, Management
        Responded June 14, 2018
        Hotel Santika Premiere Malang
        9.6
        Exceptional
        Manfred from Indonesia
        Family with young children
        Deluxe Room Queen Size Bed
        Stayed 1 night in June 2018
        Big purpose n little escape”
        I have to attend my son high school graduation, but still wanna have little rest of daily rutine duty, that i have it all at this hotel, good job Santika
        Reviewed June 10, 2018
        Dear Caroline, Warmest greeting from Hotel Santika Premiere Malang! Thank you for taking your precious time to post such a complimentary review of your visit at our hotel. It is very heart-warming to know that all our facilities and services have met your expectations. Thank you once again for your accolade and we are eagerly looking forward to the pleasure of welcoming you back for another wonderful stay. Kind regards, Management
        Responded June 14, 2018
        Hotel Santika Premiere Malang
        8.0
        Excellent
        LENDY from Indonesia
        Family with teens
        Family Premier
        Stayed 1 night in May 2018
        Premier room nya ok bgt”
        enjoy our stay in this hotel. kondisi kamar bagus, bersih, dan breakfast ok
        Reviewed June 02, 2018
        Dear Lendy, Terimakasih karena Anda telah meluangkan waktu untuk memberikan komentar yang positif terhadap Hotel Santika Premiere Malang. Kami sangat senang mendengar Anda mendapatkan pengalaman yang baik tentang kamar yang nyaman, sarapan yang berkualitas dan suasana Hotel yang menyenangkan. Semoga kami dapat selalu memberikan pelayanan yang maksimal kepada setiap tamu. Kami berharap dapat menyambut Anda kembali di Hotel Santika Premiere Malang. Salam Hangat, Manajemen
        Responded June 08, 2018
        Hotel Santika Premiere Malang
        9.2
        Exceptional
        Choy from Malaysia
        Group
        Family Premier
        Stayed 3 nights in May 2018
        Excellent hotel for stay in Malang”
        Impressed with the breakfast buffet spread.Staffs even prepare breakfast box when we heading out early for our tour.The hotel was relaxing and don't forget to check out the Kayuputih massage reflexology centre opposite the road about 10 minutes away.Value for money.
        Reviewed May 31, 2018
        Dear Choy, Thank you for sharing your review of your experience with us at Hotel Santika Premiere Malang. Our team appreciates your comments on our fantastic service and are glad you were able to take advantage of our facilities. We look forward to your return and meeting all your expectations once again. Sincerely, Management
        Responded June 08, 2018
        Hotel Santika Premiere Malang
        10.0
        Exceptional
        HERLIEN from United Kingdom
        Couple
        Premier Room King Bed
        Stayed 4 nights in February 2018
        My favourite hotel in Malang ”
        It is very ordinary hotel and too expensive to what it is. The breakfast is very good and lots of choice. The room is looking tired and need to do renovation.
        Reviewed May 28, 2018
        Dear Herlien, Thank you for sharing your review of your experience with us at Hotel Santika Premiere Malang. Our team appreciates your comments on our fantastic service and are glad you were able to take advantage of our facilities. We look forward to your return and meeting all your expectations once again. Sincerely, Management
        Responded June 08, 2018
        Hotel Santika Premiere Malang
        9.2
        Exceptional
        Novi from Indonesia
        Family with teens
        Deluxe Room Twin
        Stayed 2 nights in May 2018
        Exceptional”
        Fitness centre too small
        Reviewed May 10, 2018
        Dear Novi, Thank you for sharing your review of your experience with us at Hotel Santika Premiere Malang. Our team appreciates your comments on our fantastic service and are glad you were able to take advantage of our facilities. We look forward to your return and meeting all your expectations once again. Sincerely, Management
        Responded June 08, 2018
        Hotel Santika Premiere Malang
        6.0
        Celine from Singapore
        Group
        Family Premier
        Stayed 1 night in April 2018
        Unexpected ”
        Rooms turn out to be very different from the photos. I guess its the lighting that makes the hotel look nice in the photos. Hotel staff was very polite. Rooms are clean and the beds are comfortable. I booked a family duplex room. There is a king size bed below and two twin bed upstairs. The staircase leading upstairs needs to be repair as some of the steps area bit shaky. The pool in the day looks very small. However, when it comes to night time, the pool looks very cosy. The hotel looks bit rundown from the outside but the lobby looks cosy. There is a convenient store. Breakfast is good. They have a lot of variety. Had super at the hotel, food is not very nice as compared to the breakfast and the food is expensive. Overall the hotel is a good place to stay for a night or two.
        Reviewed May 02, 2018
        Dear Celine, Thank you for sharing your review of your experience with us at Hotel Santika Premiere Malang. Our team appreciates your comments on our fantastic service and are glad you were able to take advantage of our facilities. We look forward to your return and meeting all your expectations once again. Sincerely, Management
        Responded June 08, 2018
        Hotel Santika Premiere Malang
        12345
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