Review score4.4
Based on8reviews
Hotel Sapphire Grand
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4.5 Location score
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4.5Location
  • Close to public transportation

  • Free Wi-Fi in all rooms

  • Airport transfer

  • Garden

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Super Deluxe
  • Mountain view
  • 16.72 sq.m.
  • 1 double bed
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Deluxe Room with Pickup & Drop
  • Mountain view
  • 16.72 sq.m.
  • 1 double bed
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Nearest essentials

  • Airports
    • 56 km
    • Coimbatore International Airport (CJB)
    • 87 km
    • Calicut International Airport (CCJ)
  • Bus and rail stations
    • 700 m
    • Charing Cross Bus Stop
    • 1.3 km
    • Ooty Railway Station
  • Hospital or clinic
    • 750 m
    • Govenment Hospital
  • Pharmacy
    • 950 m
    • Apollo Pharmacy
  • Convenience store
    • 950 m
    • Shri Srinivasa Stores
  • Cash withdrawal
    • 1.6 km
    • ATM

More about Hotel Sapphire Grand

An overview

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Verified traveler reviews

Agoda Reviews (8)
Booking.com Reviews (1)

2.8

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Review score
based on 8 reviews
  • Cleanliness 4.0
  • Facilities 2.0
  • Location 4.5
  • Room comfort and quality 4.3
  • Service 5.0
  • Value for money 4.3
Good
based on 1 reviews
  • Cleanliness 6.0
  • Location 6.0
  • Room comfort and quality 6.0
  • Service 8.0
  • Value for money 6.0
Review score
based on 2 reviews
  • Cleanliness 3.0
  • Location 4.0
  • Room comfort and quality 3.0
  • Service 4.0
  • Value for money 3.0
Review score
based on 2 reviews
  • Cleanliness 3.0
  • Facilities 2.0
  • Location 4.0
  • Room comfort and quality 2.0
  • Service 2.0
  • Value for money 3.0
Review score
based on 2 reviews
  • Cleanliness 5.0
  • Location 5.0
  • Room comfort and quality 5.0
  • Service 7.0
  • Value for money 4.0
Review score
based on 1 reviews
  • Cleanliness 4.0
  • Location 4.0
  • Room comfort and quality 6.0
  • Service 6.0
  • Value for money 8.0
Provided by verified guests of Agoda
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Review language
  • English
  • العربية

Room type
  • Deluxe Room with Pickup & Drop
  • Super Deluxe

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Showing 8 verified reviews
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3.6
Faizel from India
Family with young children
Super Deluxe
Stayed 1 night in December 2016
Bad experience ”
When we reached there they said no room . They gave rooms to someone, luckily Agoda representative provided another hotel. That was a great service and it was quick
Reviewed February 18, 2017
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3.3
anand from India
Family with teens
Super Deluxe
Stayed 1 night in May 2015
stay at Sapphire Grand”
Hotel is below par and not at all worth the price paid. No pickup as promised, no dining facilities, very average rooms and cleanliness, etc
Reviewed June 01, 2015
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2.0
deepak from India
Family with young children
Super Deluxe
Stayed 1 night in May 2015
worst stay ever”
only location
Worst stay
Reviewed May 14, 2015
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2.7
Vinod from United States
Solo traveler
Stayed 2 nights in January 2014
Terrible stay. There was dirt and muck all around”
There were none. The place was filthy - the room was bad - the bed linen unwashed.
Our experience was a nightmare. We have never had such a bad experience. We were booked for two days but we left the next morning.
Reviewed February 11, 2014
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4.3
William from Australia
Solo traveler
Deluxe Room with Pickup & Drop
Stayed 3 nights in January 2014
OK, but mutton dressed up as lamb.”
Reasonably quiet; room design ok; They are extending / improving the hotel
OK, but mutton dressed up as lamb. the room rates are already where they may be IF they do the extension correctly. So definitely overpriced for what is now on offer. Restaurant poor. Shower poor, so bucket bath. They accepted some laundry, had two full days to do it, but waited until hours before departure before informing that the machine was broken & laundry not done. Not impressed.
Reviewed January 18, 2014
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6.3
Vishal from India
Couple
Deluxe Room with Pickup & Drop
Stayed 3 nights in August 2013
Basic hotel, Average Ammenities, Excellent Staff !”
Staffs, Service and Location
After much of deliberation, we booked in for "Deluxe Room" at Hotel Sapphire grand. Reached ooty at 9:00 am wherein hotel car was there to pick us up. The first look of the hotel was not that impressive as they are coming up with new block and some rennovation work was going on. The small garden infront of the hotel was in mayhem. Though the hotel standard check in time is 12:00 noon but they were considerate enough to get us accomodated by 9:30 am and was told that once our room is ready which was supposed to be vacant by 1:00 pm , we will be moved in . We were shifted in "Luxury Room" which is considered to be the best among the lot, but to our dissappointment, even though the room was big, the pros end there. The carpet was torned and the furnitures were looking dusty and dirty. TV was not working and even couple of switches were damaged. We finally moved in our room at around 2:00 pm and it was definetley a relief. Even though the room was smaller in size, it looked comprativeley fresh. Though the dampness issue was still there as you can clearly see big patches on the wall, the room was well lit with better view. However, the toilet was again a disaapointment as the comod seat was broken and even though after our complaint, hotel did try to fix it up but in vain. For the next two days, we were left with no other choice but to manage with the same. After all these not so good experiences,we still can't say that our stay was not comfortable as the staff and their prompt service made up for it ,atleast upto a certain level. Mr. Robert at the reception was really very helpful along with other staff members. The food was good and the breakfast spread although limited, was delicious. The proximity to market is another advantage point for this hotel as the main market, charring cross as well as the botanical garden falls within 1-1.5 kms range, well within your reach
Reviewed August 22, 2013
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7.0
Jinho from South Korea
Family with teens
Stayed 1 night in August 2013
good stay”
attentive staffs, hot water, nice garden
Early check in and late check out bit no additional charge
Reviewed August 17, 2013
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6.0
Ahmed from Oman
Group
Deluxe Room with Pickup & Drop
Stayed 1 night in January 2015
فندق قديم”
الطعام لذيذ
الفندق قديم وأجزائه متهالكة وأرضياته متشققة
Reviewed January 26, 2015
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