"Nice Place to stay."
September 6, 2016
Free Wi-Fi in all rooms!
Room service [24-hour]
|Value for money||5.7|
Conveniently located in Lonavala, Hotel Sapphire is a great base from which to explore this vibrant city. From here, guests can enjoy easy access to all that the lively city has to offer. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hotel Sapphire, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. Top features of the hotel include 24-hour room service, 24-hour security, daily housekeeping, 24-hour front desk, express check-in/check-out.
Step into one of 25 inviting rooms and escape the stresses of the day with a wide range of amenities such as clothes rack, complimentary instant coffee, complimentary tea, towels, non smoking rooms which can be found in some rooms. The hotel offers many unique recreational opportunities such as outdoor pool. When you are looking for comfortable and convenient accommodations in Lonavala, make Hotel Sapphire your home away from home.
"Swimming Pool also nice."
September 6, 2016
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-6 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 7 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Bad stay due to pathetic service and testless food”
You need to call again and again to room service for room service because at one call they dont respond. The food we ordered from hotel restaurant was testless and high at price. We struggle to get basic serices like hot water and to clean the room during our two days at hotel. The hotel staff also doesn't find supportive to resolve the difficulties we face during our service. Overall all experience was bad and will not recommend this hotel to anyone.
Not a good Choice”
I stayed here for 2 days and have below reviews. No cleanliness. Staff does not know what hospitality means. Swimming tank was filled on I guess Friday and same stinky water was there till Sunday. Washroom was not clean. AC remote was not provided even after requesting 3 times. A Security guy kept shouting on phone the whole day/
Some times room service was too late...”
Some times room service was too delayed. Overall stay was excellent. Location was good. Food was OK. Staff was polite and supportive. Surely would like to visit again...
Worst Hotel, don't think twice”
Old 1947 rooms, the first room which was allocated to us had a bed which was broken. The other room allocated was stinking, washroom/bathroom had old rusted things, stained linen. The lock of the door was broken and had a peep-hole ! Never ever go if you have elderly people staying with you/ parents/elders. The restaurant was the worst ! The so called chef / waiter & other helpers work was done by one guy. The taste of the food was pathetic, better not waste your hard earned money there and go out to other better value for money places. Still if you want to try wasting your money..try this hotel , best place !
Not worth the price - breakfast menu disappointing too
Dreadful hotel - the worst I've ever stayed in anywhere! Dirty, unfriendly, unhelpful and definitely not welcoming to westerners.Avoid at all costs!
No Frills Hotel”
The hotel is located off the main highway road. A section of the rooms face the mountain side where as the other side faces the front of the hotel where there is no view at all. Rooms at best can be defined as budget type with curtains not cleaned for ages. The hotel is good for group of friends wherein expectations are low. Our package included b'fast but we decided to give it a skip. Anyway the hotel also did not bother to check with us about it. No hot water in the bathroom till 10:00, check out funnily is at 10:00.
Dont expect more with this Hotel.”
1) Hotel is not good as shown in the pictures. 2) Rooms are so soo. 3) If you want to go out from hotel you need to go out and travel for 1 KM or so to get taxi / Auto. Finally the price rate will not match with that hotel.
Great place, exceeded my expectations immensely ”
Cheap but it didn't feel cheap when I arrived
The room was good but toilet didn't had jet the balcony was dirty the door was jamed tv was not working
Not clean, food is horrible”
Cleanliness was not maintained. Bedsheets and blankets were dirty. We ordered food and bengan ka bharta was just horrible. Even telephone was also not working. Whenever we were in need of anything, we had to personally go to reception. The mustard seeds were raw in it. Not to book this hotel. zero star to this hotel.
Nice Place to stay. I suggest Standard Room for stay not bunglow. Wi-fi with good speed. Swimming Pool also nice.”
Nice Place to stay. I suggest Standard Room for stay not bunglow. Wi-fi with good speed. Swimming Pool also nice.
Overall value for money, it was a bungalow hut room, with non working intercom, non balcony room..”
3 option in breakfast, but prepared well, fungal on the room floor become of dampness, ...need to improve on room service front
Very Good Stay”
Break fast can be better
Not managed well”
The bed sheets were torned when we got in; the staff couldn't change it even when we reminded them. There was no hot water on the second day.
We like we will go again
No frills hotel”
If you are looking for a comfortable stay, in a quiet locality, at a reasonable price, with modest expectations of service, this hotel could be the one to book. Pros: Spacious rooms, clean (does not smell bad), no petty issues in the bathroom, location is off the highway in a quiet place, swimming pool to laze around, family friendly, sufficient parking space, comfortable extra bed. Cons: Breakfast was pathetic, Wifi is an eye-wash - signal is too weak to connect, lounge was a bit smelly giving a poor first impression, service was average (tea took 45 min in the morning), no bill was given as booking was done through Agoda (??) Review is based on stay at Standard Room (no bungalow or deluxe) during early July 2016 (peak season)
Staff service poor”
The room service was bad. Clearing of dishes of afternoon were not done untill next day in the morning. Rain Water was seeping in through the crease of window a/c, when brought it to notice of the housekeeping, the attendant came and wiped the floor halfway and left keeping water still there on floor.....and did not return...Wi-Fi is for name sake....doesn't catch in in the rooms....food quality is average...