8.7

Excellent
/10
(13,916 reviews)See what guests said
Highly rated by guests – 95% would recommend
Housekeeping132
Breakfast67
Shops50
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Parking
Available
Popular landmarks
Ueno Park 780 m
Asakusa 1.9 km
Sensoji Temple 2.0 km
Tokyo Skytree 3.1 km
Ginza 4.2 km
Tokyo Tower 6.2 km
Shinjuku Gyoen National Garden 6.5 km
Meiji Jingu 7.8 km
Tokyo Metropolitan Government Building observation room 7.9 km
Shibuya Crossing 8.8 km
Nearby landmarks
garakuta boeki 110 m
Nakata Shōten Ameyoko Shop 120 m
Niki's Confectionery Big Hall 140 m
‪Marishiten Tokudaiji‬ Temple 140 m
Takeya Okachimachi Honten 150 m
Takeya 150 m
㈱MIYOSHI (Ueno) 160 m
Ueno Nakadori Shotengai 160 m
Lady's Shot Regina 160 m
Ameya Yokocho Market 160 m
Hotel Sardonyx Ueno

"It's a good fortune to book this hotel just before the day arriving Tokyo."

Chao - May 18, 2020
Standard Double Smoking for 2 people - Bed Hotel Sardonyx Ueno
 Hotel Sardonyx Ueno
 Hotel Sardonyx Ueno
See all 63 photos
Removed from saved list
Free Wi-Fi
2020

Hotel Sardonyx Ueno

6-6-7 Ueno Taito-ku, Ueno, Tokyo, Japan, 110-0005 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Ueno Park
Within 780 m of property
Attention

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • 170 meters to public transportation

  • Located in heart of Tokyo

  • Free Wi-Fi in all rooms!

  • Daily housekeeping

  • Laundry service

Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
Value for money8.6
Distance to city center0.1 km
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport17.7 km

Rooms available at Hotel Sardonyx Ueno

Very good
Room comfort & quality
8.0
Standard Double Non-Smoking For 2 People
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Single - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double - Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Run of House
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Double Smoking for 2 people
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Run of House - Single Use, Non-Smoking
...
  • City view
  • Shower and bathtub
  • 1 double bed
Enter dates to see prices
Twin - Non-Smoking for 2 people
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 2 double beds
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Standard Single - Non Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Single - Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Sardonyx Ueno?

Check-in is from 03:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Sardonyx Ueno?

For those who wish to drive their own cars, Hotel Sardonyx Ueno has a car park right on site for maximum convenience.

Is breakfast offered at Hotel Sardonyx Ueno?

Adults can enjoy breakfast offered with an additional charge of 400 JPY if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Sardonyx Ueno?

Hotel Sardonyx Ueno features an on-site restaurant for your dining convenience.

What is the smoking policy at Hotel Sardonyx Ueno?

Hotel Sardonyx Ueno does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

See map
Explore the neighborhood

What people love about Hotel Sardonyx Ueno

  • 10.0

    Exceptional
    Location

    "The hotel is a perfect hotel to stay in Ueno area."

    M

    |

    March 4, 2021

  • 9.2

    Exceptional
    Cleanliness

    "Room was spotless clean with all basic amenities."

    CHING

    |

    February 20, 2020

  • 8.4

    Excellent

    "The hotel provides free toiletries at the lobby."

    Jasmine

    |

    March 13, 2020

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Location score
9.2/10
Service score
8.9/10
Value for money score
8.5/10
Room comfort score
8/10
Better than
98
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
95
%
of Tokyo properties
Better than
95
%
of Tokyo properties
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Overall rating:

8.7

Excellent
11,247 reviews
Cleanliness
8.7
Facilities
8.1
Location
9.2
Read all reviews >
What travelers say they love:
Very clean, walking distance to all ammenities, comfortable ...
Lainie from Australia
Couple
More about Hotel Sardonyx Ueno

More about Hotel Sardonyx Ueno

Whether on business or vacation, the Hotel Sardonyx Ueno is a smart choice. Within walking distance of three JR subways, this modern hotel offers a range of comfortable accommodations, all featuring Symons’s beds to guarantee the soundest sleep. All rooms have LCD TVs, high-speed Internet, green tea and kettle, a Japanese bathrobe, and a bathroom with bidet, slippers, shaver, and other expected toiletries. All these conveniences are complemented by the friendly staff and will ensure satisfaction to the most discerning of guests. Reservations at the Hotel Sardonyx Ueno are available via our secure online form.

Show less
Amenities and facilities
Excellent
Facilities

8.1

Most talked about facilities

Breakfast

151 mentions

Housekeeping

97 mentions

Food & Dining

16 mentions

Internet

13 mentions

Languages spoken

  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Japanese
  • Korean

Internet access

  • Free Wi-Fi in all rooms!
  • Wi-Fi in public areas

Things to do, ways to relax

  • Massage

Cleanliness and safety

  • Body thermometer
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Coffee shop
  • Kitchen
  • Restaurants
  • Vending machine

Services and conveniences

  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundromat
  • Laundry service
  • Luggage storage
  • Smoking area

Access

  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Getting around

  • Car park [on-site]

Available in all rooms

  • Air conditioning
  • Alarm clock
  • Bathtub
  • Clothes rack
  • Free bottled water
  • Hair dryer
  • Linens
  • Refrigerator
  • Shower
  • Slippers
  • Telephone
  • Towels
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]
Food and dining
Breakfast options
  • Continental
Location
6-6-7 Ueno Taito-ku, Ueno, Tokyo, Japan, 110-0005
Exceptional
Location

9.2

Airports

  • Haneda Airport (HND)
    17.7 km 23 min drive
  • Narita International Airport (NRT)
    56.1 km 57 min drive

Public transportation

  • Okachimachi Train Station
    170 m
  • Nakaokachimachi Subway Station
    240 m

Hospital or clinic

  • Biseidoh
    290 m

Shopping

  • Pet Paradise, Harajuku Takeshita Street
    8.1 km

Convenience store

  • Family Mart
    640 m

Cash withdrawal

  • ATM
    180 m
What's nearby

Popular landmarks

  • Ueno Park
    780 m
  • Asakusa
    1.9 km
  • Sensoji Temple
    2.0 km
  • Tokyo Skytree
    3.1 km
  • Ginza
    4.2 km
  • Tokyo Tower
    6.2 km
  • Shinjuku Gyoen National Garden
    6.5 km
  • Meiji Jingu
    7.8 km
  • Tokyo Metropolitan Government Building observation room
    7.9 km
  • Shibuya Crossing
    8.8 km

Nearby landmarks

  • garakuta boeki
    110 m
  • Nakata Shōten Ameyoko Shop
    120 m
  • Niki's Confectionery Big Hall
    140 m
  • ‪Marishiten Tokudaiji‬ Temple
    140 m
  • Takeya Okachimachi Honten
    150 m
  • Takeya
    150 m
  • ㈱MIYOSHI (Ueno)
    160 m
  • Ueno Nakadori Shotengai
    160 m
  • Lady's Shot Regina
    160 m
  • Ameya Yokocho Market
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Please note that following items are available upon request.
    ・Iron
    ・Trouser Press
    ・Humidifier
    ・Air freshers
    ・Light Stand
    ・Pillow
    ・Blanket ・Shoes drier
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until10:00

Getting around

  • Distance from city center0.1 km
  • Travel time to airport (minutes)60

Extras

  • Breakfast charge (unless included in room price)400 JPY
  • Daily Internet/Wi-Fi fee0 usd

The property

  • Non-smoking rooms/floorsYes
  • Number of floors12
  • Number of restaurants1
  • Number of rooms 181
  • Room voltage100
  • Year property opened2004
  • Most recent renovation2016

Reviews of Hotel Sardonyx Ueno from real guests

Provided by verified guests of Agoda
8.7
/
10
Cleanliness8.7
Facilities8.1
Location9.2
Room comfort and quality8.0
Service8.9
Value for money8.6
High score for Tokyo
Rating
9+ Exceptional (1,954)
8-9 Excellent (1,138)
7-8 Very Good (1,095)
6-7 Good (285)
<6 Below Expectation (217)
Time of the year
Mar - May (1,071)
Jun - Aug (976)
Sep - Nov (1,342)
Dec - Feb (1,300)
Don't miss out!Properties in Tokyo are being booked every minute!
All guests (11,247)
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Show reviews that mention 

Showing 4,689 verified guest comments
12345
9.7
Exceptional
Rendell from United States
Solo traveler
Stayed 13 nights in November 2014

Highly Recommended”

Perfect location. Comfortable room. Excellent value.

I stayed at the Hotel Sardonyx Ueno for 13 nights in November 2014. My stay exceeded all expectations. The hotel is perfectly located. Not only is it a short walk from the terminus of the Keisei trains to and from Narita Airport, but also it's very close to stations of the Yamanote Line, the Ginza Line, and the Hibiya Line. As such, it's quite easy to travel from the hotel to virtually any place in Tokyo. Furthermore, the hotel is located on the edge of the Ameyoko shopping district, which is filled with wonderful little shops and restaurants and which is itself a significant tourist destination. My room was typical for a Japanese "business hotel," albeit somewhat larger than at least some Japanese "business hotel" rooms in which I have stayed. For those unfamiliar with the rooms of Japanese "business hotels," you should know that they are small, but highly functional. As a rule of thumb, if you are comfortable staying in a cruise ship cabin, then you will be very comfortable staying in a Japanese "business hotel" room. The staff of the hotel were very courteous and helpful. Although not fluent in English, they spoke English sufficiently well to meet my needs. Given my long stay, I particularly valued the coin laundry facilities on the third floor. There are two washers and two dryers there. Surprisingly, they were usually not in use. The cost of one washer load was ¥200; and the cost of 30 minutes of dryer time was also ¥200. (The dryers took a long time to dry because they were the condenser type, rather than externally vented.) The free breakfasts were better than expected. While I was there, some new options were added to the breakfast menu. You can now upgrade your breakfast for an additional. I found that I liked the new BLT upgrade option. At the room rate offered by the hotel through Agoda, all of this was an extraordinary value.

Reviewed December 13, 2014

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9.7
Exceptional
Hsueh from United States
Family with teens
Stayed 3 nights in May 2015

Wonderful experience in UENO”

Friendly staff, Convenient location, Heart-warming breakfast

Hotel Sardonyx Ueno sits conveniently in UENO, near JR Yamanote Line, Tokyo Metro, and Toei Subway. You can walk to Ueno park, Amei market, Domremey outlets (lots of desserts and cakes at affordable prices), and other stores and restaurants. We spent 3 nights here and got warm welcome from their staff even cleaning crew. The little Italian restaurant right next to the hotel provides us with 4 options of breakfast every morning. Very nice quality. Outside of the typical small size of rooms, we got 5 star treatment by staying in this jewel in UENO, Tokyo. Highly recommended.

Reviewed June 09, 2015

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9.6
Exceptional
Nadia from Australia
Solo traveler
Superior Single - Non-Smoking
Stayed 7 nights in September 2019

Hotel Sardonyx Ueno”

The accommodation was an easy short walk from the train station. Easy access via Narita airport. Trains, metro lines, busses were all short walks and easy access. Great bustling location, lot's of street food to pick from (fresh cooked on the spot), great variety of shops - food to retail. I wasn't keen on the location prior to booking and wanted to be closer to Shinjuku (which would have been much harder to navigate with luggage), Ueno exceeded my expectations in terms of location, food choices, and hop on off direct line to Narita Airport. Neighbouring Asakusa was outstanding and access to beautiful Ueno park is a short walk. Hotel staff was excellent and very helpful, the reception is open 24hrs. Rooms were slightly larger than other hotels around Tokyo, very well kept, neat and tidy. I also needed a Taxi a couple of times and it was easy to get right outside Hotel Sardonyx. I would stay in this location and Hotel again.

Reviewed October 08, 2019

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8.8
Excellent
Sudawadee from Thailand
Couple
Standard Double Non-Smoking For 2 People
Stayed 2 nights in November 2018

Good location. small but clean room”

Pro: Sardonyx Ueno Hotel is accessible location near the Ueno Station either JR and the metro train. It is, especially, closed by the Ameyoko market; only few steps to walk then you can enjoy shopping life there every night. Hotel’s staffs are supportive. If you arrived by the morning flight, don’t worry any longer!! Staying here, you could leave your luggage then follow to your plan right away. Moreover, if booked in advance, the room price would be very reasonable inclusive of breakfast. The room is new and clean. Con: Breakfast is quite basic only hotdog, pancake and bread for your selection. It’d rather than the appetizer than breakfast. The room is quite narrow; 2 big luggages are containable but a little uncomfortable.

Reviewed December 25, 2018

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10.0
Exceptional
Peihan from China
Couple
Standard Double Non-Smoking For 2 People
Stayed 2 nights in December 2017

great location, super friendly staff”

Hotel Sardonyx Ueno was the first hotel We stayed at in Japan and it was a satisfying experience. It is very conveniently located, 5 mins walk to the JR Ueno station and the Park. Although the room was not big comparing to the hotel I later stayed at in Shinjuku, which I booked by a similar price, the staff at Hotel Sardonyx was much more friendly and always willing to help. Will definitely stay here again.

Reviewed December 27, 2017

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8.4
Excellent
Xin from Singapore
Solo traveler
Standard Single - Non Smoking
Stayed 1 night in October 2017

A short walk away from Ueno Station”

Hotel Sardonyx is a business hotel located near both JR and Keisei Ueno Stations as well as Okachimachi and Ueno Stations on the Subway. This makes it a good base to do explorations within Tokyo or beyond Tokyo with the extensive JR network, making day trips to places like Yuzawa, Karuizawa and Saitama with the Tokyo Wide Pass very convenient. Located near Keisei Ueno Station also meant that you have easy access to Narita Airport via the Keisei Skyliner. Food-wise, there are plenty of options in the area and there are also major attractions like the Le Corbusier designed The National Museum of Western Art nearby as well as Ueno Zoo etc. I had a comfortable stay at the hotel, the shower water pressure is good and the bed is quite firm. The space isn't too tight either for a Tokyo hotel in the central area. In short, not bad for a hotel that is versatile as a base to explore Tokyo and beyond.

Reviewed December 05, 2017

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9.7
Exceptional
Hui from Singapore
Solo traveler
Stayed 2 nights in May 2013

Pleasant, hassle-free, comfortable and simple.”

Clean room, proficient staff and convenient location.

My trip only required a comfortable and convenient place for 2 nights. Sardonyx Ueno is conveniently located in between JR East stations and Keisei Ueno (for Keisei line), a few minutes walk only, which was great. The rooms were small (it's Tokyo after all), but clean and the bed was extremely comfortable. If you just need a clean and comfortable place to rest, this hotel would be a wonderful choice.

Reviewed May 16, 2013

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9.2
Exceptional
Lorie from Philippines
Solo traveler
Standard Run of House
Stayed 6 nights in April 2017

Great Staff! The Best Location!”

I chose this hotel mainly for the location and I was not wrong. It's 6 minutes from Okachimachi station on the Yamanote Line and 8 minutes from Ueno Station, which is a good place to be if you want direct access to the shinkansen. It's 1 block parallel to Ameyoko, and 15 minutes to Ueno Park. The Keisei-Ueno station (which has direct trains to/from the airport) is also 10 minutes from the hotel. However, more than these, I appreciated the helpfulness and attentiveness of the staff. I left my iPod in a previous hotel and they immediately assisted me, arranging for the item to be shipped and delivered to the hotel. I was really happy with Hotel Sardonyx and would definitely recommend it.

Reviewed May 06, 2017

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10.0
Exceptional
Rodney from United States
Couple
Standard Double Non-Smoking For 2 People
Stayed 1 night in April 2018

Small Room but very nice and excellent customer service!”

The room was very small but super functional compared to USA hotels. Space is a commodity in Tokyo and this hotel is centrally located to Ueno Station and the Keisei Skyliner. Don’t look back and book your stay at Hotel Sardonyx Ueno. They even helped obtain a dinner reservation at a very exclusive Wagyu steak house.

Reviewed April 09, 2018

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9.2
Exceptional
Rob from Australia
Couple
Standard Double Non-Smoking For 2 People
Stayed 5 nights in October 2018

Good location, nice room and excellent staff”

Whilst the room was the second smallest of our month in Japan, it worked OK for two travellers with smallish luggage. The room was super clean with great shower, products and complimentary items. Our room was really quiet. Whilst the bed was up against a wall, it was really comfortable and after all, you are there to see the numerous local attractions near Ueno. Breakfast was basic but fast and freshly cooked and we could get something else if we wanted .... and there are numerous local options close by. The position is EXCELLENT being right near markets, stations and popular shopping districts. Tokyo central is only a short walk and quick JR train ride away. This is the old district of town and has a lot of action, people, character, parks, museums etc....it is very different to new, modern, clean Nishi-Shinjuku where we stayed for the first part of our Japan trip. The staff at Sardonyx were excellent and leaving luggage before or after your stay is no problem.

Reviewed November 06, 2018

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Thank you for selecting us out of the many possible places here. All of our stuff are glad that you were able to enjoy our central location and staying with us. We eagerly anticipate your next visit and look forward to serving you again. On behalf of the staff, I would like to express my gratitude for your patronage and your compliments. Have a great day! Hotel Sardonyx Ueno

Responded November 06, 2018
Hotel Sardonyx Ueno
10.0
Exceptional
Kitt from Thailand
Business traveler
Standard Run of House
Stayed 2 nights in June 2018

Ideal hotel either on business or on holiday”

Tokyo was one of my stops on a long business trip in 3 cities; New York, Chicago and Tokyo. I found Hotel Sardonyx was the best among other 4 hotels in north America with a third of the room rate I paid. Everything offered by Hotel Sardonyx was simply perfect. I also enjoyed high quality dry clean service and on time delivery. I'll keep this hotel on my safe list for high quality standard with superb service in the best location for both on business and holiday vacations.

Reviewed June 18, 2018

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9.0
Exceptional
Chin from Singapore
Solo traveler
Stayed 3 nights in March 2014

Satisfied return customer”

location and Price

I am a satisfied return customer of this hotel, and would continue to use this hotel if i were to visit Tokyo. Hotel is very conveniently location in Ueno and the price is very reasonable. Ueno has lots of unique eateries, cheap ones as well. Shopping is easy, coffee joints within a few minutes walk. JR lines and metro lines are easily accessible, which you can get to almost anywhere within the city. Narita Airport ismore accessible and cheaper to get to being that Keisei Ueno station is about 10mins away. Clean rooms, free wifi, and simple breakfast provided. Another satisfied stay!

Reviewed March 06, 2014

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10.0
Exceptional
SZE from Hong Kong SAR, China
Solo traveler
Standard Single - Non Smoking
Stayed 2 nights in September 2019

Exceptional”

It is a nice experience for staying in Hotel Sardonyx Ueno. There is free breakfast and some useful materials. All the staff are nice, helpful and efficient. The room is very comfortable. Concerning the transportation, it is in the centre of different metro and railway. Thus, it is very convenient for traveling. Besides, there are many restaurant in surrounding.

Reviewed September 19, 2019

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Dear guest, Thank you for your great feedback. We are pleasure that you had an opportunity to stay in our hotel and enjoyed. Thank you for staying our hotel, we are looking forward to seeing you again. Best Regards, Hotel Sardonyx Ueno Reception

Responded September 20, 2019
Hotel Sardonyx Ueno
8.4
Excellent
Charles from Australia
Solo traveler
Standard Single - Non Smoking
Stayed 16 nights in March 2019

Excellent”

Stayed in Sardonyx Ueno for 16 days. Location was close to three train stations. One was less than a minute away and while longest was 5 minutes away. Hotel staff were great. Breakfast was complimentary but for some reason Agoda gave me two choices between more expensive breakfast and no breakfast. I chose no breakfast but got there free complimentary breakfast anyway. Breakfast choices were good. Hotel was clean. My room was quiet despite being next to a freeway and a market, I did ask for a quiet room. They have a laundry room that was very simple to use, no chemicals for you to add it does it all by itself. Negatives: I didn’t like the pillows, they had buckwheat in them and it was just uncomfortable for me. I did ask for a softer pillow and they gave me a memory foam pillow which was much better. The doona was too high up. It covered my entire head. There’s aircon but no heating. At least couldn’t figure out how to warm up the room.

Reviewed March 24, 2019

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8.8
Excellent
Pak from Hong Kong SAR, China
Couple
Standard Double Smoking for 2 people
Stayed 1 night in March 2018

Extremely close to the Ueno shopping area and lot of local eatery near by.”

The room size is small as usual in Japan but it's located just few minutes walk from the Ueno Skyliner station and all the local shops and eatery are just round the corner. The double bed mattress is surprising confortable. If you are looking to experience the authnetic Ueno life sytle stay at Hotel Sardonyx Ueno.

Reviewed April 06, 2018

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9.3
Exceptional
CHIA from Taiwan
Solo traveler
Stayed 3 nights in April 2015

good hotel with fair price”

convenient location/fair price/clean room

It was nice to stay at Sardonyx Ueno, room is clean, and subway station is within 5 minutes walking distance. But I would book a larger room next time. Over all, with fair price, I thick It was a good choice for tourists. By the way, breakfast is delicious, too.

Reviewed April 30, 2015

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9.7
Exceptional
Revy from Indonesia
Family with young children
Stayed 2 nights in August 2014

Worth recommending & coming back to”

1) Compact but well-facilitated room & bath room; 2) Good access to big stations of various well-connected public transports; 3) Attention to details that really matter, e.g. goody bags for children

It was a really pleasant stay & immediately took away my worries of traveling for the 1st time to Tokyo, without speaking Japanese, let alone with a young child. Necessary informations were readily available both printed or verbal from friendly staff who speak sufficient English. My child was given very functional goody bag upon arrival consisting of bath/shower utensils, how thoughtful! Breakfast was free according to which type of room booked, i.e. single room gives free brekkie for 1 adult & the choices are plenty & in good proper taste considering the prices (of course I didn't expect brekkie ala 5-star hotels). Electronic adaptor, 1 little thing that is crucial when traveling with hi-tech tools, was lent for free until checking out, which really adds value to the hotel's accommodativeness. Moreover, its great location being within walking distance with Ueno park which is surrounded by various attractive museums, zoo & boat ride. At the end of long, hot summer days, my child & I came back to a compact but cosy, completely-facilitated room where we could have a relaxing hot bath, then sipped a cup of hot green tea before going to bed in a good backbone-supporting matrass - all part of hotel's facilities & supply, that is. I feel like having done it all properly Japanese in good value for money!

Reviewed August 09, 2014

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10.0
Exceptional
Sher from Malaysia
Couple
Standard Double Non-Smoking For 2 People
Stayed 2 nights in October 2018

Conveniently located in Ueno.”

Location: Superb. Tons of restaurants & izakayas on the next street (but you can't hear any of the noise). 7-11 & family mart are just around the corner. Short walking distance to main station Ueno, 2mins from Okachimachi station. Staff: friendly, professional, speaks languages like japanese, english & mandarin. Luggage: hotel will store your bags for free after check out. Rooms : very clean. In Japan, hotel rooms are generally small, but this hotel makes great use of the space. Queen sized bed sleeps 2 comfortably. Walls are thick so we couldn't hear any exterior noises & slept soundly. It had everything we needed : toiletries, towels etc. One thing I noticed is that Japanese hotels have centralized air conditioners, so the "high" setting was still rather warm for my liking, but that's just my preference. Other than that, everything was top notch & I highly recommend this hotel. I recommend taking a walk to Ueno Park, Ameyoko Market, and Ueno Zoo which is about 10mins walk away.

Reviewed October 20, 2018

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9.6
Exceptional
Frewin from Philippines
Group
Standard Double Non-Smoking For 2 People
Stayed 6 nights in June 2019

Great Stay”

Great location, just a 5min walk from Ueno station. Also neat thr hotel is the tokyo Metro. Nearby are plenty of restaurants and convenience stores. Checking in was a breeze, the staff speaks english. The rooms are on the small side but it was adequate for two people. The rooms come with complete anenities such mini ref, television and hair dryer. The beds and pillows were very comfortable. Airconditioning was cold. Housekeeping was done everyday. Bathroom was also on the small side but again come with complete amenities such as toothbrush, shavers shampoos and conditioner. Water pressure was strong and hot water was available. Set breakfast was ok but choices are limited to just 4 items. Overall, it was a great 6 night stay. Would definitely book again this hotel when in Tokyo.

Reviewed June 17, 2019

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8.0
Excellent
Sandra from Malaysia
Solo traveler
Superior Single - Non-Smoking
Stayed 3 nights in March 2018

Location ”

From Haneda Int’l Airport via Express Monorail to Hamamatsucho Station JR Yamamote Line to Okachimachi Station, all within 38mins & ¥170. Exit Okachimachi Station, walk across the Pedestrian Crossing, turn right is Starbucks & just round the corner you’d see Hotel Sardonyx signal. From Station to Hotel, 6 min walk. It’s closer to do Okachimachi Station than Ueno Station. Ameeyoko Street is just behind the hotel (2mins) or starts at the pedestrian crossing in front Okachimachi Station. Tsukiji Fish Market is a Direct train ride along the Metro Hibiya Line. Exit/Entrance point to the Hibiya Line is a 2 min walk from Sardonyx. JR Yamamote Line serves Shibuya, Shinjuku, Harajuku.... Asakusa Subway is around a 15 min walk. Coming in from Narita Airport is good too. If you’re looking for a posh hotel, this isn’t it but Sardonyx is clean & functional with friendly English speaking reception staff. Con: the carpet looks dated.

Reviewed March 16, 2018

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