8.7
Excellent
6.3% this month
/10
(11065 reviews)See what guests said
Housekeeping126
Breakfast63
Shops47
See map
9.2
Exceptional
Location rating score
Exceptional location - Inside city center
Popular neighborhood
Popular landmarks
Asakusa-Jinja (Asakusa Shrine)2.06 km
Tsukiji Outer Market4.97 km
Tokyo Tower6.23 km
Shinjuku Gyoen Park6.39 km
Meiji Shrine7.81 km
Tokyo Metropolitan Government Buildings7.92 km
Aeon Mall Makuhari Shintoshin23.36 km
Chiba Marine Stadium24.07 km
Mitsui Outlet Park Makuhari24.9 km
Inage Ocean Park27.56 km
Nearby landmarks
Takeya150 m
Lady's Shot Regina160 m
Ameyoko Arcade180 m
Ameyoko Market180 m
MITSUMINE180 m
Okachimachi Train Station200 m
Jeans Mate 24200 m
Ameya Yoko Market210 m
LOVE ME220 m
Nakaokachimachi Subway Station240 m
Hotel Sardonyx Ueno
Standard Double Smoking for 2 people - Bed Hotel Sardonyx Ueno
 Hotel Sardonyx Ueno
Standard Double Smoking for 2 people - Bed Hotel Sardonyx Ueno
See all 42 photos
Removed from saved list
3-star Hotel
Free Wi-Fi
2019

Hotel Sardonyx Ueno

6-6-7 Ueno Taito-ku, Ueno, Tokyo, Japan, 110-0005 - See map
Property highlightsRead all 11,065 reviews
Exceptional reputation
Recommended by 97% of guests
Excellent service
8.9 rating for service
Excellent cleanliness
8.7 rating for cleanliness
Fantastic breakfast
87% positive mentions

The hotel is located in a good Ueno center, near Okachimachi station.There are many restaurant and convenient store, including market.

Sopita | March 18, 2020

Staff helped us to make calls to our electrical appliances and car rental with patience and great hospitality.

Honey N. | March 9, 2020

Price was reasonable and room condition was ok most of all reception ppl were super nice

Tae Y. | February 15, 2019

This hotel is surrounded by a lot of shops, restaurants and convenience stores.

Matima | December 4, 2019

The price is very resonable with various room/hotel facilities and amenities.

Matima | December 4, 2019

Good location, friendly staff, small gift provide to female upon check in.

KENG | February 21, 2020

  • 190 meters to public transportation

  • Located in heart of Tokyo

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Tokyo every 1 minutes on Agoda.com
Value for money8.5
Distance to city center0.1 km
Location rating9.2
Nearest airportHaneda Airport (HND)
Distance to airport18.2 km

Rooms available at Hotel Sardonyx Ueno

8.0
Very good
Room comfort & quality
Standard Double Non-Smoking For 2 People
Standard Double Non-Smoking For 2 People
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double - Non-Smoking
Superior Double - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Single - Non-Smoking
Superior Single - Non-Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Double - Smoking
Superior Double - Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Twin - Non-Smoking for 2 people
Twin - Non-Smoking for 2 people
...
  • Room size: 18 m²/194 ft²
  • Street view
  • 2 double beds
Enter dates to see prices
Standard Double Smoking for 2 people
Standard Double Smoking for 2 people
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Run of House
Standard Run of House
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Superior Single - Smoking
Superior Single - Smoking
...
  • Room size: 13 m²/140 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Single - Non Smoking
Standard Single - Non Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Standard Single Smoking
Standard Single Smoking
...
  • Room size: 12 m²/129 ft²
  • City view
  • 1 double bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Sardonyx Ueno?

Check-in at Hotel Sardonyx Ueno starts from 03:00 PM. Guests must check-out before 10:00 AM to avoid additional fees. You may request early check-in or late check-out as a special request through the booking form. This may be offered by the property, subject to availability. You are welcome to use the luggage storage provided by the Hotel Sardonyx Ueno to store belongings prior to check-in, or after check-out. The hotel front desk operates 24 hours a day.

Is breakfast offered at Hotel Sardonyx Ueno?

Breakfast is offered at Hotel Sardonyx Ueno from 6:45 AM to 9:45 AM. There is an additional charge of 400 jpy for adults, if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included at a discounted rate.

What is the smoking policy at Hotel Sardonyx Ueno?

Designated smoking areas are provided at Hotel Sardonyx Ueno for guests who smoke. There are both smoking and non-smoking floors available at Hotel Sardonyx Ueno. Simply indicate your preference when booking on Agoda, and Hotel Sardonyx Ueno will place you on the requested floor type.

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Explore the neighborhood

What people love about Hotel Sardonyx Ueno

  • 9.2
    Exceptional
    Location

    "Very convenient location and easy to find in Ueno."

    CHING M.

    |

    February 20, 2020

  • 9.2
    Exceptional

    "It is a very well run superb middle range Hotel"

    Nick

    |

    February 11, 2020

  • 10.0
    Exceptional
    Breakfast

    "Every guest receives complimentary breakfast."

    Matima

    |

    December 4, 2019

Property ranking|Compared to 7,154 Tokyo properties
See all rankings
Location score
9.2/10
Service score
8.9/10
Review score - United States
8.8/10
Value for money score
8.5/10
Better than
98
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
96
%
of Tokyo properties
Better than
95
%
of Tokyo properties
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Overall rating:
8.7
Excellent
11,065 reviews
Cleanliness
8.7
Facilities
8.1
Location
9.2
Read all reviews >
What travelers say they love:
There are restaurants and convenience store near the hotel.
Jasmine from Singapore
Family with young children
More about Hotel Sardonyx Ueno

More about Hotel Sardonyx Ueno

Whether on business or vacation, the Hotel Sardonyx Ueno is a smart choice. Within walking distance of three JR subways, this modern hotel offers a range of comfortable accommodations, all featuring Symons’s beds to guarantee the soundest sleep. All rooms have LCD TVs, high-speed Internet, green tea and kettle, a Japanese bathrobe, and a bathroom with bidet, slippers, shaver, and other expected toiletries. All these conveniences are complemented by the friendly staff and will ensure satisfaction to the most discerning of guests. Reservations at the Hotel Sardonyx Ueno are available via our secure online form.

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Most talked about facilities

Breakfast
151 mentions
Housekeeping
97 mentions
Food & Dining
16 mentions
Internet
13 mentions

What they offer

8.4
Excellent

"The hotel provides free toiletries at the lobby."

Jasmine

|

March 13, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Continental

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Reviews of Hotel Sardonyx Ueno from real guests

Provided by verified guests of Agoda
Agoda Reviews (11065)Booking.com Reviews (2713)
8.7
/
10
Cleanliness8.7
Facilities8.1
Location9.2
Room comfort and quality8.0
Service8.9
Value for money8.5
High score for Tokyo
Rating
9+ Exceptional (1920)
8-9 Excellent (1132)
7-8 Very Good (1086)
6-7 Good (283)
<6 Below Expectation (213)
Time of the year
Mar - May (1060)
Jun - Aug (972)
Sep - Nov (1322)
Dec - Feb (1280)
Don't miss out!Users are booking a place in Tokyo every 1 minutes on Agoda.com
All guests (11065)
All room types
All languages

Show reviews that mention 

Showing 4634 verified guest comments
12345
8.8
Excellent
Ching from Hong Kong
Solo traveler
Standard Run of House
Stayed 3 nights in July 2019

Excellent location. Friendly staff. ”

It’s near JR and metro station. Lots of shops and restaurant nearby. The room is small but is it common in japan. It provides everything you need. The breakfast coupon can be used in the afternoon for bread or cake set which is very useful for people who do not want to wake up early ( I personally think their cake is much more attractive than the breakfast...). Definitely recommend it to travelers who look for simple and convenient hotel in ueno.

Reviewed July 16, 2019
9.6
Exceptional
Georgia from Sweden
Couple
Standard Single - Non Smoking
Stayed 3 nights in July 2019

Great place to stay”

Pros: Good location, clean room and friendly staff. Cons: really small rooms (if you are a couple with several bags). Their breakfast was really strange - bread or pancakes with a cup of melted butter!

Reviewed July 10, 2019
10.0
Exceptional
Juan from Switzerland
Solo traveler
Standard Run of House
Stayed 5 nights in July 2019

Great location, good value, helpful staff”

I feel so lucky I found this hotel for my week in Tokyo (very 1st visit). It’s in the middle of picturesque Ueno and next to the subway. Great AC, laundry facilities, clean room and nice bathroom. Highly recommended.

Reviewed July 14, 2019
9.2
Exceptional
Karen from Singapore
Solo traveler
Standard Run of House
Stayed 4 nights in June 2019

2nd stay ”

I love this hotel for the location. It’s away from the busy shipping area yet I could do some decent shopping in Ueno. Also, it’s easy to get to Shinjuku and other areas. Staff are helpful. Breakfast is simple in a small area. It comes with hotel reservation. Price is reasonable. A highly recommended hotel. Will come back for the third time.

Reviewed June 19, 2019
9.6
Exceptional
Frewin from Philippines
Group
Standard Double Non-Smoking For 2 People
Stayed 6 nights in June 2019

Great Stay”

Great location, just a 5min walk from Ueno station. Also neat thr hotel is the tokyo Metro. Nearby are plenty of restaurants and convenience stores. Checking in was a breeze, the staff speaks english. The rooms are on the small side but it was adequate for two people. The rooms come with complete anenities such mini ref, television and hair dryer. The beds and pillows were very comfortable. Airconditioning was cold. Housekeeping was done everyday. Bathroom was also on the small side but again come with complete amenities such as toothbrush, shavers shampoos and conditioner. Water pressure was strong and hot water was available. Set breakfast was ok but choices are limited to just 4 items. Overall, it was a great 6 night stay. Would definitely book again this hotel when in Tokyo.

Reviewed June 17, 2019
8.8
Excellent
Eugene from Singapore
Family with young children
Superior Double - Non-Smoking
Stayed 1 night in December 2018

Excellent”

Very convenient location in downtown Tokyo near Ueno station and the park. Everything in the hotel looks brand new and looks very chic. Nothing much to do in the hotel itself but its a good base to explore the city. Room was small but that's expected in Tokyo.

Reviewed June 14, 2019
9.2
Exceptional
Sin from Hong Kong
Solo traveler
Standard Run of House
Stayed 5 nights in May 2019

Good location but poor Wi-Fi ”

My third stay in this hotel. Excellent location with express train going Narita Airport in less than 45 min. Loads of restaurants within 10 min walking distance. A lots of malls and markets around too. However you need to try a few times to connect to WiFi.

Reviewed June 04, 2019
8.8
Excellent
kai from Hong Kong
Couple
Run of House - Single Use, Non-Smoking
Stayed 1 night in May 2019

not the best but will be back for the convenient location”

overall is a good quality hotel, location is the best, I like strong shower water pressure and it is one of the best i have stayed. hotel staffs are always helpful, thank you for every little help! one thing not that convenient is the small fridge, not much you could put it, it has no freezer as well.

Reviewed May 20, 2019
8.4
Excellent
Yutthapon from Thailand
Solo traveler
Superior Double - Non-Smoking
Stayed 4 nights in May 2019

Good location”

Very good location, near JR and metro station. Close to many attractive places eg Ueno, Ameyoko market, Takeya building. Friendly staff and good in english communication. Refrigerator in room malfunction, Breakfast is free in some items (hot dog, toast) and pay for some menu (curry rice is very good taste but no meat)

Reviewed May 17, 2019
8.4
Excellent
Nanda from Thailand
Group
Twin - Non-Smoking for 2 people
Stayed 3 nights in April 2019

Great start for Tokyo and beyond trip”

Ueno is the hub for a number of tourist attractions. Staying here is a good choice and staying in this hotel makes even better. It looks a bit far from the Ueno station when look in the google map. However, it's the easy walk that no climbing the stairs. If taking Yamanote line, you can actually choose to walk to another station (Okachimachi if I remember right) which is nearer. The problem is with breakfast that the restaurant is more like a little cafe. They offer only carb for free i.e. bagels, pancake and toast. You can have protein with extra money. And if you come down after 9 o'clock. The place become hectic. This makes me give 3 stars for facilities. Well, you may need some meal from the station or minimart instead. I'd still recommend this hotel though.

Reviewed May 02, 2019
9.6
Exceptional
Rebecca from Australia
Family with young children
Run of House for 2 People - Non-Smoking
Stayed 2 nights in July 2019

Great hotel ”

The hotel was very welcoming even gave us a bigger room since we had 2 young children. Close to stations and stops.

Reviewed July 17, 2019
9.2
Exceptional
Tzu-Ting from Taiwan
Family with young children
Standard Double Non-Smoking For 2 People
Stayed 2 nights in December 2018

Warm hotel”

We received a welcome gift for our little baby girl, that 's very surprising and warm. The location is close to train station, so the noise from trains passing by would bother at nights. The staffs are friendly and helpful. Breakfast is delicious, but not many seats are available for dining in. Though the room space is really limited, the hotel is suitable for family with young children.

Reviewed April 18, 2019
9.2
Exceptional
Jidapa from Australia
Family with young children
Twin - Non-Smoking for 2 people
Stayed 5 nights in March 2019

Comfy beds and close to JR station”

We stayed in 2 double beds room. Beds & pillows are very comfy. Room is a bit small we didn't have enough space to open all luggages. Great location only few mins walk to JR station. Breakfast is simple but delicious. We would definitely stay here again.

Reviewed April 13, 2019
8.0
Excellent
Wai from Hong Kong
Solo traveler
Standard Single - Non Smoking
Stayed 3 nights in March 2019

Good location and services”

Everything is good. The location is convenient just walked 5 minutes from Uneo Skyliner station, and easy access to metro railway and JR station. Simple breakfast will be provided. The staff are helpful too.

Reviewed March 21, 2019
9.2
Exceptional
MOK from Hong Kong
Solo traveler
Standard Run of House
Stayed 1 night in March 2019

Reasonable price Excellent Location”

Last Sat is my second stay in this hotel. I love the location with their reasonable price. There was one staff at the front desk can speak in Cantonese. I requested the same floor as coin laundry some weeks before my arrival, however they re-located me to one upper floor. They said it was because the coin laundry was on the smoking floor, but I am a non-smoker. I think the hotel could tell me the facts while the time I requested some weeks before. There was no air-con. the room was too hot, I have to open the windows to have some fresh air. The carpet was not clean enough. Overall, I have a pleasant stay with this hotel.

Reviewed March 11, 2019
9.2
Exceptional
MOK from Hong Kong
Solo traveler
Standard Single - Non Smoking
Stayed 1 night in June 2019

This is my 3rd stay ”

Excellent location, I like this hotel. But the cleanliness need to improve

Reviewed June 27, 2019

Dear guest, Thank you very much for your stay and feedback. We must make a effort to improve cleanliness harder. Appreciated your choice with us and opinion. We are looking forward to seeing you near future. Best Regards, Hotel Sardonyx Ueno

Responded June 29, 2019
Hotel Sardonyx Ueno
9.6
Exceptional
Sitan from Thailand
Couple
Standard Double Non-Smoking For 2 People
Stayed 3 nights in May 2019

Clean and convenient ”

Pro: location is the best i could ask for. It’s close to many subway lines, JR, keisei to airport. You can also shop till late around here, few restaurants/shops with 24hr opening. The room is clean and the maid would clean up everyday. Con: I wouldn't call small room size a con since it's expected from Japanese standard. Breakfast was decent even though it's a basic breakfast set. It would just be a bit crowded in the morning since the shop was all also small

Reviewed May 28, 2019
6.0
Doris from Singapore
Family with teens
Standard Double Non-Smoking For 2 People
Stayed 3 nights in June 2018

Small & cosy”

Overall, a pleasant stay though the rooms size are small, however, they allow up to 3 pax, which is please to us as it helps us save on the cost but we really had to squeeze on the queen size bed. Breakfast provided with a few choices, good enough to start the day and there are small souvenirs (eg. hair clip, facial wash, cleanser) for ladies complementary one per day.

Reviewed May 23, 2019
9.2
Exceptional
roy from Philippines
Family with young children
Superior Double - Non-Smoking
Stayed 5 nights in April 2019

Nice staff, excellent location and room is clean”

The staffs are very nice, the hotel is very near train stations, the room is clean with complete toiletries and very near ameyoko shopping center. I will book again in this hotel in my next japan travel.

Reviewed May 05, 2019
8.4
Excellent
Thong from Singapore
Family with young children
Standard Double Non-Smoking For 2 People
Stayed 3 nights in December 2018

Family travel to tokyo”

Location was easy to locate from Ueno-okachimachi station. Reception was friendly. Lots of amenities nearby and restaurants etc. 5 mins walk to Ueno station for shinkansen. Room was a bit tiny but clean.

Reviewed December 28, 2018
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  • Exceptional location
  • Asakusa-Jinja (Asakusa Shrine)
  • Okachimachi Train Station is within 0.2 km