Hotel Sentral Georgetown @ City Centre
Superior Hotel Sentral Georgetown @ City Centre
Lobby Hotel Sentral Georgetown @ City Centre
Lobby Hotel Sentral Georgetown @ City Centre
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7.5
Very good
14.6% this month
/10
(6472 reviews)See what guests said
See map
8.3
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
Parking
FREE
  • Manuel Ukulele60 m
  • St. Paul Anglican's Church70 m
  • Penang KOMTAR180 m
  • Sentral Technology College Penang200 m
  • Church of Our Lady Sorrows220 m
  • Penang Road230 m
  • Penang Time Square230 m
  • Komtar Complex290 m
  • Forestry Department290 m
  • Masjid Pakistan300 m
  • Free Wi-Fi

    Hotel Sentral Georgetown @ City Centre

    No 12, Lorong Kinta, Georgetown, Penang, Malaysia, 10400 - See map
    "The location of hotel is very good, just 2 mins walks to local street food and less than 10 mins walk to Komtar."
    Pornphen - October 9, 2018
    Very good cleanliness
    7.6 rating for cleanliness
    Very good comfort
    7.6 room quality and comfort
    • 370 meters to public transportation

    • Located in heart of Penang

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Laundry service

    This property is in high demand!

    Booked 219 times | 18 travelers are looking at this property right now

    Property ranking|Compared to 4,022 Penang properties
    See all rankings
    Cheapest price score
    Room comfort score
    7.6/10
    Review score - United States
    7.5/10
    Location score
    8.3/10
    Better than
    97
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    96
    %
    of Penang properties
    Better than
    95
    %
    of Penang properties
    Value for money7.7
    Location rating8.3
    Nearest airportPenang International Airport (PEN)
    Distance to airport15.4 km

    Rooms available at Hotel Sentral Georgetown @ City Centre

    7.6
    Very good
    Room comfort & quality
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Superior Double or Twin
    Superior Double or Twin
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 queen bed or 2 single bed...
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    Superior
    Superior
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 2 single beds or 1 double b...
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    Family
    Family
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 single bed and 1 king bed
    Enter dates to see prices
    Superior Double
    Superior Double
    ...
    • Room size: 16 m²/172 ft²
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    Twin
    Twin
    ...
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      Suite Room
      Suite Room
      ...
      • City view
      • 1 king bed or 2 single beds
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      Triple
      Triple
      ...
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        Triple Standard
        Triple Standard
        ...
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          Run of House
          Run of House
          ...
          • Shower
          Enter dates to see prices

          What people love about Hotel Sentral Georgetown @ City Centre

          • 6.4
            Good
            Location

            "It is located near to Komtar, convenience stores and food street."

            Han W.

            |

            May 8, 2018

          • 7.2
            Very good
            Location

            "The location is great and central to the business district."

            kai L.

            |

            October 7, 2018

          • 6.0
            Review score
            Location

            "Good location, easy to get food and to tour place."

            Huaijen

            |

            December 25, 2018

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          More about Hotel Sentral Georgetown @ City Centre

          More about Hotel Sentral Georgetown @ City Centre

          8.8
          Excellent

          "The hotel is on a great location, right on the heart of geor..."

          Christian

          |

          November 14, 2018

          An overview

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          What they offer

          10.0
          Exceptional

          "I will definitely choose this hotel if i come here again nex..."

          MARIANNA

          |

          October 28, 2018

          Read more reviews
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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Food and dining

          Restaurants on site

          Nu Orient Coffee House
          Cuisine:International, Local
          Menu:A-la-carte

          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

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          Reviews of Hotel Sentral Georgetown @ City Centre from real guests

          Provided by verified guests of Agoda
          Agoda Reviews (6472)Booking.com Reviews (1804)
          7.5
          /
          10
          Very good
          14.6% this month
          Cleanliness7.6
          Facilities6.5
          Location8.3
          Room comfort and quality7.6
          Service7.5
          Value for money7.7
          Rating
          9+ Exceptional (650)
          8-9 Excellent (946)
          7-8 Very Good (1977)
          6-7 Good (941)
          <6 Below Expectation (863)
          Time of the year
          Mar - May (1153)
          Jun - Aug (1692)
          Sep - Nov (1320)
          Dec - Feb (1212)
          All guests (6472)
          All room types
          All languages

          Show reviews that mention 

          Showing 5377 verified guest comments
          12345
          9.2
          Exceptional
          TANEYA from Singapore
          Family with young children
          Superior
          Stayed 3 nights in November 2018

          Superior”

          Hotel is located in an excellent location. Staff is very friendly and accommodating. Make sure your request for non-smoking room as we earlier were provided with a room on the floor were smoking room was allowed. So we always felt some kind of smoke in the room. But the staff was very accommodating and helped us move to another room. Also my daughter got sick so the manager helped with a good doctor. Really appreciate the help.

          Reviewed July 17, 2019
          6.0
          Ricky from Indonesia
          Family with young children
          Family
          Stayed 3 nights in February 2019

          average”

          average

          Reviewed July 25, 2019
          6.0
          Susanto from Indonesia
          Family with young children
          Superior
          Stayed 1 night in July 2019

          Basic hotel”

          Very basic hotel which is located closely to heart of Georgetown. No wifi service in our room.

          Reviewed July 25, 2019
          4.8
          kar from Singapore
          Solo traveler
          Superior
          Stayed 1 night in July 2019

          Unfortunately, standard keeps on falling”

          Was a good clean hotel with nice food and good wifi. But over the years, cleanliness is dropping, wifi is failing from time to time, tv programs only a few and majority malay programs. I was upgraded to a Delux room but The cleaning staff lack training and supervision. Chairs are dusty, bedsheet stains, glass table sticky with lots of ants, water heater not hot. Wifi only available at the lobby, but we are available to the mosquitoes. The entire drain outside the hotel is choked. I had dengue once from the neighbour hotel. Please improve. i just tried Sentral again after not staying there for more than a year.

          Reviewed July 13, 2019
          8.0
          Excellent
          JULINTARI from Indonesia
          Family with teens
          Superior
          Stayed 2 nights in May 2019

          Nice hotel”

          Nice hotel ini city centre.. near Komtar (Kompleks Tun Abdul Razak) bus stasion (approx 10 min walking)... which we can use public transportation to many destination in Penang. It’s also near with CAT bus station, which we can ride in for free. There’s Sunway food street beside the hotel, but there’s majority non halal... Don’t worry there’s many nasi kandar restaurant near hotel / near Komtar.. & it’s halal.

          Reviewed May 21, 2019
          10.0
          Exceptional
          AHMAD from Malaysia
          Family with teens
          Deluxe Room
          Stayed 1 night in July 2019

          Overall is ok for 3 star hotel.”

          The room quite ok for both of us. I like their Puri bread with Dhals. Worth for 3 star hotel at the center of Georgetown. Only the car parking is limited.

          Reviewed July 13, 2019
          10.0
          Exceptional
          Veronica from Indonesia
          Family with teens
          Superior
          Stayed 1 night in July 2019

          Exceptional”

          Hotel its good Location strategis

          Reviewed July 08, 2019
          6.8
          Good
          James from Malaysia
          Business traveler
          Superior
          Stayed 1 night in June 2019

          Heat is not working”

          Location, Staffs are fantastic. But not worth for the money. Maybe the shower heater is one of the reason that disappoints me a lot. Breakfast is ok but not many options and I recommend to look around Macalister road for decent food.

          Reviewed June 17, 2019
          4.8
          Wai
          Business traveler
          Superior
          Stayed 1 night in June 2019

          Clean and hygienic very bad”

          I’m had a bad experience at this hotel It’s my first time and last time to stay at here NOT RECOMMENDED!!!!! 1) a lots of fly at bathroom 2) saliva or yellowish patches at the sheets 3) we found sometimes small and black was walking around the bed 4) pillows and the bed looks very old, didn’t change the bedsheets too 5) the most important!!! Three of us staying at different bed also been bitten by bed bugs!!!!! Very itchy and have small red patches on our body 6) air conditioning has a sound 7) we switch off the light but the light will still flashing The only one I can give a better rating is their staffs are very nice and responsibility If you are not mind with the Clean and hygienic problem then you can go to stay there

          Reviewed June 15, 2019
          4.4
          Kirin from Australia
          Business traveler
          Superior
          Stayed 6 nights in May 2019

          Wi-Fi does not work at all except in the lobby.”

          On the non-smoking floors there is no WiFi. Staff provide a link to a router and while devices connect, no data is received or sent. This is very poor. I was in the hotel for 5 days and there was no change. Hotel has cut down on toiletries supplied so bring yours. Towels are threadbare. Bring yours.

          Reviewed June 10, 2019
          8.0
          Excellent
          Sophia from Indonesia
          Family with teens
          Family
          Stayed 4 nights in May 2019

          Friendly Staff”

          Sadly, wifi connection needs to improve. We couldn’t use it during our stayed for 4 nites. The staff is very friendly. We could keep our luggages for 2 nites after checked out for our trips to Hatyai a couple of days, then we checked in back again and stay for 1 nite.

          Reviewed May 30, 2019
          4.0
          gerard from France
          Solo traveler
          Superior
          Stayed 1 night in May 2019

          never again”

          I booked a room for 2 days with sea wiew and had a room with a wall one meter away from the window. the wifi was not working, personnal incompetant. So i did move after first night but they did not want to refund me the second night they finally did but it took me 2 hours. very upsetting

          Reviewed May 15, 2019
          8.0
          Excellent
          FENDY from Indonesia
          Family with young children
          Superior
          Stayed 2 nights in December 2018

          Very good”

          My first choice hotel in Penang George town is this. But, quite disappointed for the last one. The room is quite smelly, like those abandoned garage. Other than that are perfect. No offense. Sure going back there...

          Reviewed January 05, 2019
          8.8
          Excellent
          CINDY from Indonesia
          Group
          Family
          Stayed 3 nights in November 2018

          Excellent”

          The hotel location was excellent. Poor breakfast selection, bad taste also, even the tea taste terrible. Stay in family room. It was spacious but the fridge dont work, all drinks became warm not cold. Fast check in and check out. You have to pay government tax during check in

          Reviewed November 25, 2018
          8.8
          Excellent
          Christian from Indonesia
          Couple
          Superior
          Stayed 1 night in November 2018

          Nice budget hotel”

          The hotel is on a great location, right on the heart of georgetown. Heritage lover would love to stay here coz it is located near the old town, i also recommended food lover to stay here coz it location. The hotel is clean, staff are friendly, the room layout are great, the only bad thing is that though they have wifi, it is hard to connect to it, and even when we successfully connect to the wifi, it was ultra slow, took forever to browse.

          Reviewed November 14, 2018
          7.2
          Very good
          Sakan from Malaysia
          Business traveler
          Superior
          Stayed 2 nights in July 2019

          Very good”

          Staff are not friendly enough and not helpful at all. During my checked-out, when my Grab Car arrived the staff in-charge just look at me carrying my luggage to the Grab Car. He is busy talking about ‘bouncer’s topic’ with his friend.

          Reviewed July 06, 2019
          6.0
          Jason from Malaysia
          Business traveler
          Superior
          Stayed 1 night in June 2019

          Room with pseudo-window”

          Was given a room with window with no daylight. Ventilator in the toilet is super-loud. Can smell cigarette smoke in the room. Probably someone breached the rule or something. Other than that, room is clean and adequate for a short night stay. Anyway, not a pleasant but acceptable stay.

          Reviewed July 02, 2019
          4.8
          nur from Malaysia
          Family with teens
          Superior
          Stayed 1 night in December 2018

          not bad”

          but no parking

          Reviewed July 03, 2019
          3.6
          NURUL from Malaysia
          Couple
          Superior
          Stayed 5 nights in April 2019

          Juust below average hotel..”

          The room is okey.. major noise is created by the housekeeping everyday starting 9am that very disturbing..can hear very loud from our room.the house keeping never change the linen bed sheet even it was very obvious dirt on.. very bad...

          Reviewed April 25, 2019
          8.4
          Excellent
          Cily
          Solo traveler
          Superior
          Stayed 2 nights in March 2019

          Good place to stay, very recommend”

          When check in just realize that i accidentally booked wrong date for stay. The staff hotel so friendly and offer help to call Agoda customer service when i tried to amend the booking online. With his assistance, Agoda customer service very kind to allow me to change the booking. Booked deluxe room, then hotel upgrade us (foc) to Superior room as only left 1 room left. Overall we are very satisfied with both Agoda and Hotel services. 👍👍👍

          Reviewed April 01, 2019
          12345
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          Hotel Sentral Georgetown @ City Centre
          |Very good 7.5
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          • Excellent location
          • The Camera Museum
          • Komtar Bus Terminal is within 0.4 km