Hotel Sentral Melaka
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Hotel Sentral Melaka

No 20, Jalan Tun Sri Lanang, Malacca City Center, Malacca, Malaysia, 75100
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 Hotel Sentral Melaka
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    Lobby Hotel Sentral Melaka
    Interior view Hotel Sentral Melaka
    Swimming pool Hotel Sentral Melaka
     Hotel Sentral Melaka
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    Swimming pool Hotel Sentral Melaka

    Hotel Sentral Melaka Reviews

    6.9
    Good
    /10
    (4661 reviews)See what guests said
    10.0
    Exceptional

    "I would say this hotel is cheap, but it's really comfortable..."

    Muhamad A.

    -

    October 1, 2018

    Things you’ll love about Hotel Sentral Melaka

    Things you'll love

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Laundry service

    Very good
    Location
    7.6
    See map
    Very good location - 120 meters from city center
    Popular
    Nearby
  • Cheng Hoon Teng Temple1.01 km
  • Cheng Ho Cultural Museum1.07 km
  • Jonker Street1.11 km
  • Stadthuys Square1.12 km
  • Christ Church1.13 km
  • Baba-Nonya Heritage Museum1.19 km
  • Malacca Sultanate Palace Museum1.27 km
  • St. Paul's Church1.32 km
  • A'famosa (Porto De Santiago)1.38 km
  • Taming Sari Tower1.6 km
  • This property is in high demand!

    Booked 47 times since yesterday | 34 travelers are looking at this property right now

    Value for money7.3
    Location rating7.6
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport7.0 km
    Property overview

    The renovated and refurbished Hotel Sentral Melaka is conveniently situated in the center of Malacca. Guests can easily get access to the numerous sightseeing and historical attractions of Malacca. This vertical structure has 145 units of rooms, suitable for leisure and business purposes. Each room features a 32” LCD flat screen TV, broadband Internet access, complimentary drinking water, coffee and tea making facilities, a mini bar, hairdryer, an in-room safe, and electronic key card system. Whether it's for business, leisure, or simply to refresh your mind, Hotel Sentral Melaka offers everything you need from hospitality to facilities to satisfy your wish.

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    Rooms available at Hotel Sentral Melaka

    Superior Twin (Room Only)
    Superior Twin (Room Only)
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Deluxe Family
    Deluxe Family
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 queen beds
    Enter dates to see prices
    Deluxe Double
    Deluxe Double
    ...
    • Room size: 20 m²/215 ft²
    • City view
    • 1 double bed
    Enter dates to see prices
    Superior Triple
    Superior Triple
    ...
    • Room size: 20 m²/215 ft²
    • Non-smoking
    • 1 single bed and 1 double b...
    Enter dates to see prices
    Executive Suite - 1-Bedroom + 1 Living Room
    Executive Suite - 1-Bedroom + 1 Living Room
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 king bed
    Enter dates to see prices
    Family Suite - 3 Adults
    Family Suite - 3 Adults
    ...
    • Room size: 40 m²/431 ft²
    • City view
    • 1 single bed and 1 queen be...
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    Run of House
    Run of House
    ...
    • Shower
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Shower
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Shower
    Enter dates to see prices
    Have a question for Hotel Sentral Melaka?

    What people love about Hotel Sentral Melaka

    • 8.4
      Excellent
      Location

      "Hotel Sentral Melaka is situated at some of the most historical and interesting sites in Melaka."

      MOHAMAD N.

      |

      December 24, 2018

    • 8.0
      Very good

      "I am Contented and a happy customer leaving no complaints."

      haryati

      |

      December 26, 2018

    • 7.2
      Very good

      "Overall is good."

      chin

      |

      May 15, 2018

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    More about Hotel Sentral Melaka

    More about Hotel Sentral Melaka

    6.4
    Good

    "Good location."

    Fauziana

    |

    November 16, 2018

    Read more reviews

    What they offer

    8.4
    Excellent

    "Good 3 star hotel"

    SALIM

    |

    November 14, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

    Reviews of Hotel Sentral Melaka from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (4661)Booking.com Reviews (4370)
    Cleanliness6.5
    Facilities6.2
    Location7.6
    Room comfort and quality7.3
    Service6.9
    Value for money7.3
    All languages
    All guests (4661)
    All room types
    Showing 2548 verified guest comments
    12345
    6.0
    Rajiv from Singapore
    Family with young children
    Deluxe Family
    Stayed 2 nights in May 2019

    Bad lighting, fan switch was falling off, phone was missing some buttons”

    Phone line does not work and phone was missing some button, fixtures are badly maintained. Fridge had yellow liquid on it, corridor carpets had an old musky smell. Function was happening at the lobby so it was very noisy. Whole room was very dark even with all the lights on. Tv only had the local channels. Windows were stained

    Reviewed May 21, 2019
    5.2
    K
    Family with teens
    Superior Triple
    Stayed 2 nights in May 2019

    Photo which in the hotel website is totally different in actual. ”

    Should update latest photo in related to the room. The room was small and in the website they said can accomated 3 adults and 3 children's. But no space for the children s. Hope to update latest photo in your website. Thanks.

    Reviewed May 22, 2019
    2.8
    zarinah from Singapore
    Couple
    Deluxe Double
    Stayed 2 nights in May 2019

    Beyond Expectation”

    Seasoned traveller to Melaka. Stayed two (02)nights. Requests mentioned at time of booking not met. (aware of availability) -Given room at Level 4 with poor view - Requested for upgrade. Given room at Level 8. - Observed front office staff lacks co-ordination. - Room was inhibited with "blood-sucking" bugs - Spouse both arms itches with signs of bites and swelling - Met another traveller from Level2 also complained of a colony of bugs behind headroom. - Informed front office that Room telephone was out of service and wi-fi could not log in -Respond was that nobody else complained. Nothing can be done - No effort by front office to suggest solution. "So called" customer sedrvice - Breakfast food served small portions by portions. - Ironing board pathetic .Iron itself with permanent stained surface. - Totally disappointing .

    Reviewed May 15, 2019
    10.0
    Exceptional
    achinadog from China
    Solo traveler
    Superior Twin
    Stayed 1 night in March 2019

    i can believe the price can rent the hotel so good.”

    two bed.one small and one big bed. location is good. maybe just in malaka can use this peice can rent so good hotel.big house .big Windows.big bed.very clear.have lift.. staff friendly. the price is very cheaper just 40rm. but in malaysia .every foreigner need pay Extra add-on 12.5rm tax. so not very cheaper. but the hotel maybe is best if the same price in my journey of the south asia.

    Reviewed April 19, 2019
    10.0
    Exceptional
    Shali from Malaysia
    Family with young children
    Deluxe Double
    Stayed 1 night in April 2019

    Recommended!”

    PRO: The hotel is very nice with affordable price. The staff (syuhada) and the other assistant really helpful and kind. Worth for money! CON: The aircond quite slow. Toilet spill a lot water, should put more towel in the room as bathmat.

    Reviewed April 17, 2019
    8.8
    Excellent
    Mohd from Malaysia
    Family with young children
    Superior Twin
    Stayed 1 night in March 2019

    Should have allowed earlier check in”

    Arrived before 2 p.m. and wanted to check in but was told by the non smiling staff that I needed to wait till 2 p.m. Then I realised that there were more then 5 guests that had been waiting to check in. To me,this is ridiculous as hotels should allow their guests to check in early if there are rooms available. The hotel is located near a Mamak restaurant and a famous Halal Asam Pedas restaurant just across the hotel. Walkable to the major tourist attractions such as the A'Famosa which is about 500m away. Always book through Agoda for this hotel as it is cheaper than other app.

    Reviewed March 27, 2019
    4.8
    Samuel from Malaysia
    Group
    Deluxe Family
    Stayed 1 night in May 2019

    Great staff but terrible room and pool”

    Pros: The staff were helpful and kind. Location was good too. Parking was also very convenient and near to the hotel. Cons: The rooms were smelly when we entered. Musty and dusty. Toilet rolls were not changed. Bed sheet were not clean and we requested them changed. Staff were helpful and immediately changed them. Phone was not working. Pool was terribly dirty with sand at the bottom. Appreciate the staff but will be looking elsewhere next time.

    Reviewed May 05, 2019
    4.4
    Her from Malaysia
    Family with teens
    Superior Triple
    Stayed 1 night in April 2019

    Poorly maintained room & irresponsive staff”

    (1) Room was not well maintained. (2) No reading light in the room. When asked, the staff said will deliver but never did. Irresponsible staff. (3) Not hot water for shower. (4) Overall, the hotel is not properly maintained & the staffs are not helpful. They don't really know what does "customer service" means.

    Reviewed April 29, 2019
    8.8
    Excellent
    nurul
    Couple
    Superior Twin
    Stayed 2 nights in April 2019

    Hotel is using wheelchair from Putra hospital”

    My parent has difficulty to walk. it is an important point to stay at hotel that have a wheelchair. Hotel is nearby hospital putra melaka. even the old wheelchair is from hospital putra. Hopefully the hotel can provide a good wheelchair in the future. The staff is great, took my parent to the restaurant for breakfast in the morning.

    Reviewed April 29, 2019
    8.0
    Excellent
    leong from Malaysia
    Group
    Superior Triple
    Stayed 1 night in January 2019

    great location and superb value”

    Enjoyed the stay here.thanking the staff for being helpful and polite..only takes 10+minutes to go to Jonker street by walking..room quite big..only probelm,not enough bright lights for us to read books or newspapers..

    Reviewed January 24, 2019
    8.0
    Excellent
    Marylyn from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in November 2018

    IM HAPPY WITH THE HOTEL!!!”

    And they have nearby foods to dine in.

    Reviewed May 17, 2019
    6.8
    Good
    XIN from Malaysia
    Couple
    Deluxe Double
    Stayed 1 night in May 2019

    overall is good”

    need to add on lights at room.. too dark

    Reviewed May 13, 2019
    3.6
    tanawat from Thailand
    Couple
    Superior Twin
    Stayed 1 night in October 2018

    แย่”

    don't have internet, worst bathroom, dirty

    Reviewed May 12, 2019
    7.2
    Very good
    Aloysius from Singapore
    Family with teens
    Deluxe Family
    Stayed 1 night in May 2019

    The room was too old . ”

    The bad need to cheange . And a lot of things need to be changed . I will be back this place .

    Reviewed May 09, 2019
    8.8
    Excellent
    MOHD from Malaysia
    Family with young children
    Superior Twin
    Stayed 1 night in April 2019

    This place os suitable for everyone”

    Please add more car parking

    Reviewed April 27, 2019
    4.0
    ghalphana from Malaysia
    Family with young children
    Superior Triple
    Stayed 1 night in March 2019

    Worst🙄”

    The worst hotel we HV stayed in Malaysia . Everything is worst in this hotel except the location. Completely different from the pics as how they project in Agoda. Bedsheets full of stain and the bathroom smell terrible.

    Reviewed April 18, 2019
    2.0
    KSAVITHA from Malaysia
    Couple
    Superior Twin
    Stayed 2 nights in April 2019

    The worst hotel in Melaka with bed bugs in all rooms”

    People, please be careful with this hotel. We had terrible night with bed bugs over the wall and underneath the bedsheet. My husband had to take treatment. Worst thing is that they refused the refund even after two rooms shown there was with bed bugs. I have taken photographs and proceeding to the ministry with this complaint.

    Reviewed April 16, 2019
    4.4
    Yvonne from Malaysia
    Business traveler
    Deluxe Family
    Stayed 2 nights in April 2019

    Eerie Place”

    I had a deluxe room. Room was very dark - unlike the picture on website. Towels were old & does not look hygenic. Room has no toothbrush/paste & no shampoo, has to call housekeeping to deliver, but he sent only 2 small little bottles for 4 pax for 2 nights.

    Reviewed April 07, 2019
    2.0
    SAIKAT from Malaysia
    Business traveler
    Superior Twin
    Stayed 1 night in March 2019

    Bitter Experience ”

    Firstly I was travelling from overseas and reached the hotel around 11:45 am in the morning they charge me MYR 50 extra to give the room More over the room was very dirty and specially bed sheets and pillow cover real lit disgusting even requested the front office to change please they responded in very unprofessional way Would suggest it’s a waste of money

    Reviewed April 05, 2019
    4.4
    felicity from Malaysia
    Couple
    Superior Twin
    Stayed 2 nights in April 2019

    Just so-so”

    1)Need more lighting in the room. 2)Need to check the mattress before lay down on the bed. I’ve request them to change the mattress as it was so dirty. They don’t throw the rubbish in the bin, many tissue in there, so guess what have the prev user do. 3)Room was spacious. 4)Not really near to Melaka landmark. 5)Limited “eating shop” nearby if you come on their close day. But there’s a night market food next to hotel. 6)There’s a “ non-halal” shop open at night in front of this hotel, should try the (mee kicap & mee soup) So far I just use this hotel to sleep as I explores Melaka heritage the whole day, so not a big problem for a non-family stay.

    Reviewed April 05, 2019
    12345
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    • Very good location
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