Hotel Sentral Pudu
Hotel Sentral Pudu
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7.6
Very good

"Happy with the location and the room rate is value for money..."

Tan

|

April 6, 2018

Standard Room - Bed Hotel Sentral Pudu
Standard Room - Bed
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Lobby Hotel Sentral Pudu
Lobby
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Lobby Hotel Sentral Pudu
Lobby
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Interior view Hotel Sentral Pudu
Interior view
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Very good
Location
7.4
See all 31 photos Hotel Sentral Pudu
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What guests are saying:
value for money. Meals needs to be improved.
Amila from Sri Lanka
Family with teens
Good location, friendly staff and good value for money. we were on B/B, breakfast menu was not so good, same menu everyday. Not even the basic english breakfast was available. other than this overall stay was pleasant.
Amila from Sri Lanka
Family with young children
Good customer service. friendly and helpful staff.
Sameera from Sri Lanka
Family with young children
The room was clean and the bed comfortable. It's not too far of a walk from the monorail and Times Square. They let us keep our bags there after we checked out and before we went to the airport. Good budget hotel. I wouldn't mind staying here again.
Alex from United States
Couple
Clean hotel that is centrally located. Food and transport easily available.
Ariffin from Malaysia
Business traveler
I can recommend to anyone to your hotel because I was satisfied about staff, service and other facilities
Kotuwegedara from Sri Lanka
Family with young children
Very good customer service.
Charitha from Sri Lanka
Group
Location of the Hotel is excellent. It just needs more car parking space.
Ariffin from Malaysia
Business traveler

Hotel Sentral Pudu

Very good location
- Inside city center
- What's nearby?
Very good
From 3281 reviewsSee what guests said
7.5
/
10
Very good value for money
7.9
Value for money7.9
Distance to city center2 km
Location rating7.4
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.1 km
  • 420 meters to public transportation

  • Located in heart of Kuala Lumpur

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.6
Very good
Room comfort & quality
This property is in high demand!Booked 73 times this week | 8 travelers are looking at this property right now
Deluxe
Deluxe
...
  • Room size: 22 m²/237 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior Triple Room
Superior Triple Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 single bed and 1 queen be...
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Standard Room
Standard Room
...
  • Room size: 13 m²/140 ft²
  • Non-smoking
  • 1 queen bed
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Superior Rooms
Superior Rooms
...
  • Room size: 20 m²/215 ft²
  • City view
  • 2 single beds or 1 double b...
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Double Superior
Double Superior
...
  • Room size: 18 m²/194 ft²
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Superior Double or Twin Room
Superior Double or Twin Room
...
  • Room size: 18 m²/194 ft²
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Family With Breakfast
Family With Breakfast
...
  • Shower
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Superior With Breakfast
Superior With Breakfast
...
  • Shower
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Tripple Room Pool
Tripple Room Pool
...
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    TRIPLE SUPERIOR - BED AND BREAKFAST
    TRIPLE SUPERIOR - BED AND BREAKFAST
    ...
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      Have a question for Hotel Sentral Pudu?

      What people love about the property

      • 8.0
        Very good

        "Clean cheap good location very very cheap"

        Chandra

        |

        July 19, 2017

      • 10.0
        Exceptional

        "The rooms were cosy and spacious at the same time."

        Rajendra

        |

        May 21, 2017

      • 6.8
        Good

        "Good location and value for business."

        Loo

        |

        March 20, 2017

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      More about Hotel Sentral Pudu

      More about Hotel Sentral Pudu

      8.0
      Very good

      "Great value for money."

      Rudini

      |

      July 30, 2017

      An overview

      Show more

      Nearest essentials

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show less

      What to eat nearby

      American cuisine
      American cuisine
      Cafe Dola
      190 m American, Australian, European
      Vivo American Pizza & Panini, Berjaya Times Square, Kuala Lumpur
      330 m American, Italian, Pizza
      Big Apple Restaurant
      440 m American, Asian, International
      Asian cuisine
      Asian cuisine
      Wong Kee Hai Lam Chicken Rice & Roast Pork
      130 m Asian, Chinese, Malaysian
      Purple Cane
      340 m Asian, Chinese, Malaysian
      hee lai ton (pudu) sdn bhd
      340 m Asian, Chinese
      Chinese cuisine
      Chinese cuisine
      Yap Hup Kee
      170 m Chinese
      Kedai Kopi Hock Seng Hin
      180 m Chinese
      Hong la Qiao
      200 m Chinese

      What they offer

      7.6
      Very good

      "The staff are very helpful and location is good."

      Fredrik

      |

      December 13, 2017

      Show less

      What's nearby

      Distances shown are straight-line distances on the map. Actual travel distances may vary.
      Show more

      Property's guest policies

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      Some helpful facts

      Show more

      Announcements

      From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

      Real reviews from real guests

      Agoda Reviews (3281)Booking.com Reviews (2072)
      7.5
      /
      10
      Cleanliness7.7
      Facilities6.1
      Location7.4
      Room comfort and quality7.6
      Service7.7
      Value for money7.9
      Provided by verified guests of Agoda
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      All guests (3281)
      All room types
      Showing 3060 verified guest comments
      12345
      6.4
      Good
      Aumair from Pakistan
      Solo traveler
      Superior Rooms
      Stayed 3 nights in November 2018
      Good place to live location wise. It's OK place but not that lavish. Washrooms needs to be improved”
      The hotel is at a good location. Near to Bukit Bitang, the travellers area. Specially I will rate it excellent in terms of price wise. However it needs improvement in their washrooms size and fittings., change beds because they were very old and uncomfortable. Their breakfast was food specially in the price paid for it.
      Reviewed December 04, 2018
      4.4
      Robert from Singapore
      Solo traveler
      Standard Room
      Stayed 4 nights in September 2018
      Not staying here again.”
      The hotel is being refurbished. They’ve started on the upper floors and are working their way down. However, the black metal furniture, including the bed head, in the newly refurbished rooms is terrible. They make the room feel dark and depressing. I asked to be moved to another old interior style room (like the one shown in the photos). They haven’t updated the photos of the rooms yet. In both rooms the shower floor is grotty. I was shown a superior room, but the superior rooms overlook the main road and a very large construction site opposite, making the one I saw too noisy. I won’t be staying here again, at least not until they refurbish the rooms again and the neighbouring construction work is finished. The wifi is good though. The staff are helpful. There’s no fridge in the standard room. I booked for four nights because I stayed here before a few years ago. It was ok back then, but the hotel is showing its age and the refurbishment work hasn’t improved things.
      Reviewed September 13, 2018
      9.2
      Exceptional
      Renna from Malaysia
      Couple
      Standard Room
      Stayed 1 night in January 2018
      As expected. ”
      Near Berjaya Times Square & Bukit Bintang, RM4 by Uber or you can walk through shortcuts way between the buildings around it. No need to worries about food. A lot of 24h cafe restaurant around the location. A bit slow check in process. Need Rm50 as deposit. Really helpful staff. Free parking & safety location with 24h security. Spacious, Clean & tidy old fashion hotel.
      Reviewed February 10, 2018
      3.6
      Muhammad from Bangladesh
      Family with young children
      Superior Triple Room
      Stayed 2 nights in August 2018
      Don't stay unless out of options ”
      I had to stay in this hotel in August 2018, cause I had no other option. I stayed this property few years back several times but on this occasion I found that the hotel service, the room decoration, furnitures, even the surroundings have deteriorated a lot. they have changed the 1. furniture into some Peculiar Steel made furniture which looks like correctional facilities. 2. there is a big construction going on on both side of the hotel which made it difficult to stay the nearest restaurant is about half a mile where you can have a decent meal. 3. I have to stay here because mistakenly I booked the hotel for few days and as I had only one hand , (yes I am handicapped) it is difficult for me to shift from property to property. 4. the hotel is understaffed so I had to bring all my luggages with one hand and for that I had to make several journey to and from my room 5. the staff in the reception desk are so good that when I asked one of the lady how she is she replied she is not good because she has lot of workload and she feels tired. 6. they have a horrible breakfast where they serve rotten fruits and leftovers from other day 7. the toilet door and come out was broken after repeated request they could not change them, hyper the maintenance staff put some paper and sellotape to cover the whole on the toilet door. so if you are not handicapped like me I mean if you have both hands and legs please select any other hotel.
      Reviewed September 03, 2018
      2.0
      lisa from Malaysia
      Family with teens
      Superior Triple Room
      Stayed 2 nights in August 2018
      Dirty room with cockroachs”
      1st hotel was given a different room then wat we booked and then changed our room to a room full of cockroaches . Staff no ethical.no manners ,rude . Hotel was literally breeding cockroaches. !!!!!! Neva ever goin back to the hotel.
      Reviewed August 27, 2018
      10.0
      Exceptional
      Rajendra from Singapore
      Family with young children
      Superior Triple Room
      Stayed 3 nights in January 2017
      Disappointed but still had a great stay”
      When we arrived at 5am in the morning, we were told the hotel was over book an therefore had to be transfered to their sister hotel, Maison Boutique Hotel for a day and get transfered back to hotel Pudu once a room was available. To avoid the hassle of moving the stuff we said we would just stay in one hotel. However, when we got to Maison, they were full on a triple sharing room and had to put us in a twin room first. The staff were helpful to help us move once the triple sharing was available. The staff at Maison were great help in getting us taxis to go around. The food and breakfast buffet was great. The rooms were cosy and spacious at the same time. I look forward to my next KL trip and visiting Maison Boutique Hotel. However, disappointed with agoda for over booking.
      Reviewed May 21, 2017
      8.4
      Excellent
      Wolfgang from Germany
      Business traveler
      Standard Room
      Stayed 2 nights in August 2016
      was okay for the low rate paid”
      Did not expect much considering the low rate I paid, but while the room was kinda tired, it was very much ok for the amount paid. It is a 10 minute walk to Times Square. several eateries in the vicinity. Wifi okay. Front desk should be a tad more accommodating when it comes to check-in times and read the requests of the guests when the booking arrives at the hotel. Had informed them I would arrive early but they had no clue about it and let me wait which is annoying and can easily be avoided with a better level of organisation. apart from that, I would consider to stay there again if the rate is that low again
      Reviewed November 10, 2016
      8.8
      Excellent
      Alan from Singapore
      Solo traveler
      Deluxe
      Stayed 1 night in October 2016
      Reasonably good place to stay”
      As someone quite OCD, I am pleased that the place is clean and basic facilities are at least reasonable. Room very spacious, clean and price very reasonable. Location a little off from KL Sentral or Pudu Sentral, nearest shopping mall (Berjaya Time Square) is about 10mins walking distance. Breakfast provided by hotel can skip, unless you don't really mind basic food to keep yourself full. Can always just go out and enjoy yourself! No other facilities such as swimming pool, spa, singing lounge etc... So, for a place to just rest at night, this is good enough... Since most of the daytime will be out in the city.
      Reviewed November 04, 2016
      8.0
      Excellent
      Rajeev from India
      Solo traveler
      Deluxe
      Stayed 21 nights in July 2016
      Good location, near shopping mall and cheap eateries!”
      Hotel Sentral, Pudu is located close to Berjaya Time Square Shopping mall where you can find almost anything and everything under one roof. The hotel is just 10 min away from the KL Monorail station(Imbi Station) from there you can get to KL Sentral in 10 minutes ride. A lot of cheap eateries are near and around the hotel. Long distance buses service from down the Monorail station. The location is ideal. The staff friendly as well.
      Reviewed August 04, 2016
      8.3
      Excellent
      Mee from Malaysia
      Family with teens
      Stayed 3 nights in November 2015
      room is big and comfort”
      room size,clean,breakfast
      everything was just nice,juat the front desk did not told us that we have to book the seat one day before if we want the free shuttle bus service. The seat was very limited and I am really not happy with the unclear information they given. Room service guy is nice,breakfast is ok,location ok too.
      Reviewed November 22, 2015
      8.3
      Excellent
      Ayesha from United Kingdom
      Couple
      Stayed 7 nights in August 2015
      Always a good choice”
      Price, Room comfort and Staff
      We always try to stay at Hotel Sentral hotels. We hadn't tried the Pudu location, and it definitely lived up to the standards. Staff were helpful and courteous. Room comfortable and sizable for KL. Price was reasonable. Location good.
      Reviewed November 20, 2015
      9.3
      Exceptional
      Hon from Malaysia
      Group
      Stayed 2 nights in September 2015
      WORST HOTEL EVER”
      Location, lobby and room wifi was fine
      The hotel reception staff was dishonesty as me & my boyfriend has booked a superior room but they gave us a standard room. After we clarified with them and they finally gave us a superior room. Well let's talk about the room, the carpet was full of red colour stain and the worst part are the toilet floor was extremely sticky plus the room was very warm as the air-conditioner was disfunction. Next, we did requested an iron and it comes with an ironing board but the ironing board was in a terrible condition with a lot of hole. We called for house keeping before we went out during the day but our room wasn't tidy at all when we came back at night. Overall, the hotel is horrible with terrible staff!
      Reviewed September 24, 2015
      8.0
      Excellent
      Chung from Malaysia
      Family with young children
      Standard Room
      Stayed 1 night in April 2015
      Strong WIFI, rather clean”
      Strong WIFI, near to times square,
      overall was pleasant. walking distance to times square. otherwise need a 30mins walk to bukit bintang area. however easy to get a cab anywhere. surprisingly the WIFI is very strong!! however i would rather stay around bukit bintang for easy accessibility. this hotel's location not that suitable for family with young kids.
      Reviewed April 08, 2015
      8.3
      Excellent
      Kristian from Australia
      Solo traveler
      Standard Room
      Stayed 2 nights in October 2014
      Excellent, but no Laundry Service or Shuttle Bus”
      Value for money, Clean and spacious room
      I thought the room was fantastic, but there was no laundry serive for 2 night stays, so I had to go to a public laundromat with all my dirty clothes. This took me a couple of hours and affected my stay. Also, the shuttle bus service wasn't available when it was needed because of a public holiday, which is sort of stupid considering a lot of hotels get booked on public holidays and the service is required. So again, the service was not adequate. Apart from this, sensational!
      Reviewed October 27, 2014
      8.0
      Excellent
      Chong from Malaysia
      Solo traveler
      Standard Room
      Stayed 1 night in October 2014
      Value for money”
      Spacious, cheap, value for money
      - The room is cheap, clean and spacious. Good value for money - Comfortable and clean bed - Bathroom is clean - Convenience store is opposite the hotel - The air conditioning is a little weak, but acceptable - Parking space is very limited. Had to park in front of the shop lots behind the hotel - Toothbrush, toothpaste, comb and slippers were not provided in the room. Had to request from the reception but was informed that the housekeeping is closed at night - Unpleasant smell at the corridor
      Reviewed October 12, 2014
      9.0
      Exceptional
      syl from United States
      Couple
      Standard Room
      Stayed 1 night in October 2014
      Excellent choice for hotel in downtown core”
      Location, price, excellent staff
      Way better than expected for the price. Excellent location, 5 mins walk to Berjaya Times Square, very clean, with friendly, efficient and polite staff. Would definitely recommend for both tourist and business travelers.
      Reviewed October 11, 2014
      8.3
      Excellent
      Khushal from Mauritius
      Solo traveler
      Stayed 2 nights in October 2014
      Clients are satisfied at Sentral Pudu”
      Location, cleanliness, good hotel
      I am a travel agency and used to send many clients to Sentral Pudu. Everytime I got good reviews and very few complains from them. I will recommend this hotel to everyone. The only inconvenience is it dos not have a pool. If Sentral Pudu's management is reading this comment please add a pool to your hotel. It will make the the hotel very good place to stay. Thanks.
      Reviewed October 07, 2014
      9.7
      Exceptional
      MUSTAFA from Singapore
      Family with teens
      Standard Room
      Stayed 1 night in September 2014
      Exceptionally spacious room ”
      Large clean room with FREE Wifi
      Our second visit to this hotel yet just getting better and better.There is this welcome feeling as you entered the hotel just like you enter your own home. My family just loved the room.We were fortunate got free upgrade from superior room to deluxe. There was this help yourself with welcome drink at the lobby. What's new here is the free shuttle service provided to places like Times Square and KLCC shopping centre and Petronas Twin Towers .Not just that. For those taking a coach to Singapore you can get tickets and coaches just in front of Times Square, excellent right?.I would not hesitate to recommend this hotel to my friends.
      Reviewed September 15, 2014
      8.3
      Excellent
      Arun from India
      Solo traveler
      Stayed 1 night in December 2013
      Comfortable”
      Cleanliness, Location and Size
      Overall good experience except during check-in they delayed and made me wait for more than 1.5 hour, just because I booked the room online after arriving at the hotel. The room was comfortable. Nothing great about lobby/reception, looks normal, good value for money.
      Reviewed January 04, 2014
      8.0
      Excellent
      Ken from Malaysia
      Business traveler
      Deluxe
      Stayed 1 night in September 2013
      Very happy stay”
      Food , stay , surrounding
      Very good stay staff very friendly food very good very near to city . Very Good guard very clean room very big bed .very good city view . The staff very friendly cause they help us to find all the place we want to go and they help us to find taxi and it cost us very cheap . I we're come back here again if I go kl on my next trip .
      Reviewed December 14, 2013
      12345
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      Hotel Sentral Pudu
      |Very good 7.5
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      • Very good location
      • Pavilion Kuala Lumpur
      • Hang Tuah LRT Station is within 0.42 km