Hotel Sentral Riverview Melaka
Superior Twin Hotel Sentral Riverview Melaka
Lobby Hotel Sentral Riverview Melaka
Coffee shop Hotel Sentral Riverview Melaka
See all 32 photos
Removed from saved list
7.1
Very good
8.2% this month
/10
(4283 reviews)See what guests said
See map
7.4
Very good
Location rating score
Very good location - 580 meters from city center
Parking
FREE
  • Tuah Walk200 m
  • HSBC290 m
  • Asia Clinic & Maternity Home660 m
  • The Shore at Malacca River Shopping Mall730 m
  • Immigration Office740 m
  • The Shore Oceanarium Melaka750 m
  • Villa Sentosa870 m
  • Southern Hospital980 m
  • Paediatrics980 m
  • Nephrology980 m
  • Free Wi-Fi

    Hotel Sentral Riverview Melaka

    No.177, Jalan Tun Ali, Melaka Tengah, Malacca City Center, Malacca, Malaysia, 75300 - See map
    "The location is convenient to the place which we visit for example Junker walker and bus station is near..."
    Johan - December 29, 2018
    Very good comfort
    7.3 room quality and comfort
    Very good service
    7.2 rating for service
    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Laundry service

    • Safety deposit boxes

    • Dry cleaning

    This property is in high demand!

    Booked 266 times

    Property ranking|Compared to 3,197 Malacca properties
    See all rankings
    Review score - United States
    8.1/10
    Cheapest price score
    Room comfort score
    7.3/10
    Room size
    37 sqm.
    Better than
    99
    %
    of Malacca properties
    Better than
    98
    %
    of Malacca properties
    Better than
    96
    %
    of Malacca properties
    Bigger than
    95
    %
    of Malacca properties
    Value for money7.6
    Distance to city center2.9 km
    Location rating7.4
    Nearest airportMalacca International Airport (MKZ)
    Distance to airport6.5 km

    Rooms available at Hotel Sentral Riverview Melaka

    Executive Suite
    Executive Suite
    ...
    • Room size: 54 m²/581 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Deluxe Room
    Deluxe Room
    ...
    • Room size: 25 m²/269 ft²
    • City view
    • 2 single beds
    Enter dates to see prices
    Superior Twin
    Superior Twin
    ...
    • Room size: 23 m²/248 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 48 m²/517 ft²
    • City view
    • 1 queen bed
    Enter dates to see prices
    Family Room
    Family Room
    ...
    • Room size: 34 m²/366 ft²
    • City view
    • 1 single bed and 1 queen be...
    Enter dates to see prices
    Family Room with Double Bed
    Family Room with Double Bed
    ...
      Enter dates to see prices
      Junior Suite Standard
      Junior Suite Standard
      ...
        Enter dates to see prices
        Double suite room
        Double suite room
        ...
          Enter dates to see prices
          Run of House
          Run of House
          ...
            Enter dates to see prices
            Suite Executive
            Suite Executive
            ...
              Enter dates to see prices

              What people love about Hotel Sentral Riverview Melaka

              • 10.0
                Exceptional
                Staff 

                "ALL USER FRIENDLY AND VERY HELPFUL."

                NJ

                |

                September 25, 2018

              • 8.4
                Excellent

                "Good hotel"

                Nor F.

                |

                October 29, 2018

              • 6.0
                Review score

                "Great hotel."

                Shari

                |

                October 31, 2018

              Up to 30% off with Agoda Insider Deals!

              Prices drop the moment you sign in!

              Sign in now
              More about Hotel Sentral Riverview Melaka

              More about Hotel Sentral Riverview Melaka

              9.6
              Exceptional

              "Spacious room"

              KEE P.

              |

              January 14, 2019

              An overview

              Show less

              What they offer

              8.8
              Excellent
              Staff 

              "The hotel entrance is very clean and tidy, staff were very h..."

              Zobeda

              |

              January 14, 2019

              Read more reviews
              Show less

              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What's nearby

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show more

              Property's guest policies

              Show less

              Some helpful facts

              Show less

              Announcements

              From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

              Reviews of Hotel Sentral Riverview Melaka from real guests

              Provided by verified guests of Agoda
              Agoda Reviews (4283)Booking.com Reviews (3915)
              7.1
              /
              10
              Very good
              8.2% this month
              Cleanliness6.7
              Facilities6.5
              Location7.4
              Room comfort and quality7.3
              Service7.2
              Value for money7.6
              Rating
              9+ Exceptional (298)
              8-9 Excellent (235)
              7-8 Very Good (570)
              6-7 Good (311)
              <6 Below Expectation (792)
              Time of the year
              Mar - May (503)
              Jun - Aug (569)
              Sep - Nov (532)
              Dec - Feb (602)
              All languages
              All guests (4283)
              All room types
              Showing 2206 verified guest comments
              12345
              5.2
              Syarifah from Malaysia
              Family with young children
              Deluxe Room
              Stayed 1 night in July 2019

              old building. need to refurbish”

              the room are old. some rooms on level 4 are left open and we can see inside and no room number. quite scary though. the smell from carpet at the corridor is disturbing. i got a room facing the road and can hear sounds at night especially. overall ok2 only

              Reviewed July 24, 2019
              9.6
              Exceptional
              Tini from Malaysia
              Couple
              Superior Twin
              Stayed 1 night in July 2019

              Exceptional”

              Variety choice of breakfast, private car park for guest.

              Reviewed July 25, 2019
              3.2
              Ho from Malaysia
              Business traveler
              Superior Twin
              Stayed 1 night in July 2019

              Horrbile stay”

              This hotel is horrible please change your management team.First the room is dirty and all the pillow case and bedsheets have oily smell,so I guess you did not change the bedsheets? In the end I sleep on my own shirt because I can't stand the smell of the oilyness.furthermore all the equipment is so old please so some basic upkeep by repairing or painting it

              Reviewed July 18, 2019
              4.4
              Fiffy from Malaysia
              Family with young children
              Deluxe Room
              Stayed 1 night in July 2019

              THE WORST EVER! ”

              We arrived around 8pm at Sentral Riverview, after 3 hours journey, with small kids that tired and need a quick bath, the trainee said we have to shift to Hotel Sentral Melaka, due to the rooms overbooked. Is that our problem in the first place? If you’re overbooked, why still accept the booking even though it’s from Agoda? They said our room under maintenance. Surprisingly, there’s another guests that been kicked out to Sentral Melaka with the same reason. So, is it the whole floor is under maintenance? After argued with the receptionist, we have to move to Sentral Melaka just for the sake of my kids. I don’t want them to keep on waiting for this useless thing since I demanded for an upgrade in Sentral Melaka, and the guy told me he will do that. Ended up in Sentral Melaka, there are no other higher category room, they offer me breakfast which is already included in my room rate. Ridiculous right? After checked in, they gave me dirty room, like blood stains on the carpet that we can’t tolerate anymore. The staffs of both hotels are totally lack of customer service. Feel cheated, extremely disappointed and will not come again to this hotel even though the room rate at RM10. I WON’T!

              Reviewed July 23, 2019
              8.0
              Excellent
              MUN from Malaysia
              Couple
              Superior Twin
              Stayed 1 night in July 2019

              Value for money”

              The hotel location is good and the price is affordable. Suitable to those looking for simple and comfortable accommodation in Melaka.

              Reviewed July 20, 2019
              9.6
              Exceptional
              NOR from Malaysia
              Family with teens
              Superior Twin
              Stayed 1 night in May 2019

              Good deal”

              I wanted to stay somewhere near Jonkers but picked this one thinking it was by the riverside. Got the wrong location but this hotel was worth the price I got it for. There's a mall within walking distance and a supermarket as well. The location is really quiet and there's parking space.

              Reviewed May 11, 2019
              2.8
              MOHAMAD from Malaysia
              Family with young children
              Deluxe Room
              Stayed 1 night in July 2019

              Very very bad in term of facilities and cleanliness”

              Very very bad in term of facilities and cleanliness, very dirty the room not properly clean still very dirty, telephone wire has been cut cannot be used, water flooding in the toilet. outside room very dirty.

              Reviewed July 11, 2019
              4.0
              usha from Malaysia
              Couple
              Junior Suite
              Stayed 1 night in July 2019

              Dirty toilet, poorly maintained room condition, old bath towels”

              Pros- strategic location, parking provided, spacious room, polite reception, air-con was good, ironing facilities was available in the room and at designated area. Con's- my Junior Suite room came together with an extra bed- similar to the one in hospital ! I didn't request any additional bed. Requested to changed the room and was attended by a Malay female Manager. She looked unhappy with my request and showed her rude attitudes towards me. Sink was leaking, terrible water pressure and water heater, NO HOT WATER, the toilet flush got problem, bathroom sliding door was disgustingly dirty. Don't get cheated with all those pictures on any website. Will not recommend nor return to this hotel ever. Waste of money.

              Reviewed July 09, 2019
              2.0
              Nur from Malaysia
              Group
              Superior Twin
              Stayed 1 night in July 2019

              Very bad service and dirty”

              We booked 2 rooms, The housekeeper entered our first room since it's empty. But we haven't checkout yet!!! Its so disrespectful!!! The toilet is dirty. We cannot access to our room since the room labelled at the card wasn't same as stated at the door! The operator also rude!! I called from my own phone since i cannot entered my room, they directly declined the call. One word, RUDE!

              Reviewed July 09, 2019
              8.0
              Excellent
              Vijayakumar
              Couple
              Superior Twin
              Stayed 1 night in June 2019

              Very good”

              good location

              Reviewed July 22, 2019
              6.4
              Good
              Tan from Malaysia
              Business traveler
              Deluxe Room
              Stayed 1 night in July 2019

              Value for money”

              Value for money. But have to improve house keeping. Cause room got smell!

              Reviewed July 15, 2019
              10.0
              Exceptional
              Mohd from Malaysia
              Couple
              Junior Suite
              Stayed 1 night in July 2019

              Exceptional”

              Great place and value for money

              Reviewed July 11, 2019
              8.4
              Excellent
              Intan from Malaysia
              Business traveler
              Superior Twin
              Stayed 1 night in June 2019

              Excellent”

              clean & recommended

              Reviewed July 04, 2019
              8.4
              Excellent
              MOHD from Malaysia
              Couple
              Superior Twin
              Stayed 1 night in February 2019

              Excellent”

              I booked for my friend. From her experience, everything is fine, nothing to complaint because they pay below than RM50. We cannot expect more.

              Reviewed July 03, 2019
              5.2
              Vanessa from Australia
              Couple
              Superior Twin
              Stayed 1 night in June 2019

              Bed comfortable but otherwise bad”

              The hotel lobby looks very nice so I had high hopes but as soon as I got to the room I was highly disappointed. Where do I start: it smelled like cigarette smoke, it was damp and mouldy everywhere. Absolute hell for an asthmatic. Bare cables running behind the bed and in the bathroom where the outlet for the shaver is, shower didn't have hot water, bed linens had stains everywhere. The entire room was in a bad state. I took pictures of it all but can't unfortunately post them here. Wifi didn't work at all either. Although the price was good, the hotel didn't have a 3* standard at all. Wouldn't stay here again. It's dangerous for your health. The staff was nice

              Reviewed June 26, 2019
              5.2
              Kok from Malaysia
              Solo traveler
              Superior Twin
              Stayed 1 night in June 2019

              Fine, but can't be better in a few ways”

              The Wi-Fi (both at room and lobby) was not working, and the staff claimed that the line has been unstable for a while - indicating that they probably didn't bother to fix the issue. One of the lift also not working. And the toilet seat also cracked. Based on the review of others, I would think this is a decent place, sadly it was one of my not-so-pleasant experience. Maybe I am just an exceptional case.

              Reviewed June 24, 2019
              7.2
              Very good
              Mahendran from Malaysia
              Couple
              Superior Twin
              Stayed 2 nights in May 2019

              Strategic Location”

              Strategic location and ample car park. The room we stayed was in an angle and had a damp smell. Luckily managed to get the housekeeping to spray to make it clean. Otherwise the room and bathroom was big and plenty of cupboards.

              Reviewed June 21, 2019
              8.8
              Excellent
              natasha
              Couple
              Superior Twin
              Stayed 1 night in June 2019

              Good !”

              Room was okay, not so spacious for just nice for two people, clean, has wardrobe, fridge, heater, ironing facilities at floor corner, has coway water dispenser near lift, staff was friendly, breakfast not so many choice but its ok considering the price we paid. Overall we had a good stay !

              Reviewed June 11, 2019
              4.0
              Nanisuria from Malaysia
              Family with young children
              Deluxe Room
              Stayed 1 night in June 2019

              Lack room maintenance. Smelly. ”

              Location is good. Reception/Lobby area is nice although stuffy. But strong musty and damp smell in the rooms and walkway. I requested to change the room but the condition was not much different from the earlier room

              Reviewed June 09, 2019
              4.0
              Sangeetpal from Malaysia
              Family with young children
              Deluxe Room
              Stayed 2 nights in May 2019

              Hotel was very old and run down. Bed sheet, towel,, rooms was very dirty. ”

              Cleaner that came to clean the room did not sweep or mop the room. There was a cigarette bud lying on the floor when we check in and the same bud was still there when we check out after 2 nights. That's explains how the cleaning was done. Dont stay at this hotel if u expect clean and decent room. Lousy bfast

              Reviewed May 29, 2019
              12345
              This is a popular property. Don't miss out!

              Back to search results

              Back to room choices

              |

              Dismiss

              Hotel Sentral Riverview Melaka
              |Very good 7.1
              ×
              Check in. Step out.
              Experiences on Agoda. Because your room is just the beginning.

              • Very good location
              • Cheng Hoon Teng Temple