This property is in high demand!
76 travelers have booked today.
Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

My first choice of booking before looking to other hotels

Very worth for business trip
Near to mall and shop

I am recommended for families, couples.
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurants
Massage
Airport transfer
Family room
Luggage storage
76 travelers have booked today.
Based on 38,970 verified reviews
8.6
7.7
7.4
7.3
7.2
6.9
Nearest transportation options
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KL Sentral LRT Station is within 0.07 km
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KJ15 KL Sentral is within 0.28 km
Location rating score
There are 298 places in walking distance!
| Value for money | 7.7 |
| Distance to city center | 2.4 km |
| Location rating | 8.6 |
| Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
| Distance to airport | 15.0 km |
Verified past guests that have stayed at Hotel Sentral KL @ KL Sentral Station had an average nightly stay of 2 nights at this property.
The average room rate for Hotel Sentral KL @ KL Sentral Station in the past month is 113.62 MYR, compared to city's average of 250.53 MYR.
Hotel Sentral KL @ KL Sentral Station can communicate in 3 languages and supports widely used languages such as English and Mandarin Chinese for guest visitors visiting this property. Please refer to the 'Amenities and facilities' section and in the 'Languages spoken' category to find out what different languages this property supports.
Past solo travelers that have stayed at this property have given Hotel Sentral KL @ KL Sentral Station an average rating of 7.4. You can look up more detailed customer reviews and evaluations by filtering for a specific type of verified travelers down in the review section.
Past business travelers that have stayed at this property have given Hotel Sentral KL @ KL Sentral Station an average rating of 7.1. You can look up more detailed customer assessments and remarks by filtering for a specific type of verified travelers down in the review section.
Past couple travelers that have stayed at this property have given Hotel Sentral KL @ KL Sentral Station an average rating of 7.5. You can look up on more descriptive customer testimonials, and comments by filtering for a specific type of verified guest travelers down in the review section.
Verified group travelers that have stayed at this property have given Hotel Sentral KL @ KL Sentral Station an average rating of 7.3. You can look up more precise customer evaluations and comments by filtering for a specific type of verified travelers down in the review section.
Verified local visitors that have stayed at this property have given Hotel Sentral KL @ KL Sentral Station an average rating of 8.2. You can look up on more comprehensive customer ratings, and remarks for this property down in the review section.
The closest airport to Hotel Sentral KL @ KL Sentral Station is Sultan Abdul Aziz Shah Airport, 15.0 km away.
Start your mornings right, with the buffet and continental breakfast options featured at Hotel Sentral KL @ KL Sentral Station.

Experience Comfort and Convenience at Hotel Sentral KL @ KL Sentral Station
Located in the heart of Kuala Lumpur, Malaysia, Hotel Sentral KL @ KL Sentral Station offers a comfortable and convenient stay for both business and leisure travelers. With its prime location, guests can easily access the city's top attractions and business districts.
Built in 2007, this 3-star hotel features 232 well-appointed rooms, ensuring a cozy and relaxing stay for every guest. The spacious and tastefully decorated rooms are equipped with modern amenities, providing a perfect blend of comfort and style. Whether traveling alone or with family, Hotel Sentral KL @ KL Sentral Station has the perfect accommodation option to suit every guest's needs.
Check-in at Hotel Sentral KL @ KL Sentral Station starts from 02:00 PM, allowing guests to settle in and start their Kuala Lumpur adventure without any hassle. The friendly and attentive staff are always ready to assist guests, ensuring a smooth and efficient check-in process.
Guests can enjoy a leisurely check-out until 12:00 PM, giving them ample time to relax and prepare for their departure. The hotel's convenient location, just 45 minutes away from the airport, makes it an ideal choice for travelers who want to maximize their time exploring the city.
Families traveling with children will appreciate Hotel Sentral KL @ KL Sentral Station's child policy. Children between the ages of 2 to 12 can stay free of charge, making it a budget-friendly option for families. The hotel's spacious rooms and family-friendly amenities create a comfortable and enjoyable stay for guests of all ages.
Situated just 2.4 km from the city center, Hotel Sentral KL @ KL Sentral Station offers easy access to Kuala Lumpur's vibrant shopping, dining, and entertainment scene. Guests can explore popular attractions such as Petronas Twin Towers, Bukit Bintang, and Merdeka Square, all within a short distance from the hotel.
Experience the perfect blend of comfort, convenience, and affordability at Hotel Sentral KL @ KL Sentral Station. Whether you are traveling for business or leisure, this hotel provides a welcoming atmosphere and excellent amenities to ensure a memorable stay in Kuala Lumpur.
Exciting Entertainment Facilities at Hotel Sentral KL @ KL Sentral Station
Hotel Sentral KL @ KL Sentral Station offers a range of exciting entertainment facilities to ensure a memorable stay for its guests. Whether you're in the mood for some retail therapy or a rejuvenating massage, this hotel has got you covered.
For those who love shopping, the hotel is conveniently located near a variety of shops. Whether you're looking for high-end fashion, local handicrafts, or souvenirs to take back home, you'll find it all just a stone's throw away. Explore the vibrant streets surrounding the hotel and immerse yourself in the bustling atmosphere of Kuala Lumpur's shopping scene.
After a long day of exploring the city, indulge in some well-deserved relaxation at the hotel's massage center. Unwind with a soothing massage that will melt away your stress and leave you feeling refreshed and rejuvenated. Whether you prefer a traditional Malaysian massage or a luxurious spa treatment, the skilled therapists at the hotel will ensure that you experience pure bliss.
With its convenient location and fantastic entertainment facilities, Hotel Sentral KL @ KL Sentral Station is the perfect choice for both leisure and business travelers looking for a memorable stay in Kuala Lumpur.
Convenience Facilities at Hotel Sentral KL @ KL Sentral Station
Hotel Sentral KL @ KL Sentral Station offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With a laundry service available on-site, travelers can easily take care of their laundry needs without having to leave the hotel. Additionally, the hotel provides a designated smoking area for guests who smoke, ensuring a pleasant environment for both smokers and non-smokers alike.
For those who need to stay connected, Hotel Sentral KL @ KL Sentral Station offers free Wi-Fi in all rooms. Whether for work or leisure, guests can easily access the internet and stay connected with their loved ones. The hotel also provides luggage storage facilities, allowing guests to securely store their belongings before check-in or after check-out.
In addition to these facilities, Hotel Sentral KL @ KL Sentral Station features a convenience store on-site. Guests can conveniently purchase snacks, drinks, and other essentials without having to leave the hotel premises. Furthermore, the hotel provides daily housekeeping services, ensuring that the rooms are kept clean and tidy throughout the stay. With these convenience facilities, guests can enjoy a hassle-free and comfortable stay at Hotel Sentral KL @ KL Sentral Station.
Convenient Transport Facilities at Hotel Sentral KL @ KL Sentral Station
Hotel Sentral KL @ KL Sentral Station offers a range of convenient transport facilities to ensure a hassle-free stay for its guests. For those arriving by air, the hotel provides airport transfer services, allowing you to reach the hotel comfortably and without any stress. Whether you're a business traveler or on a leisure trip, this service ensures a smooth transition from the airport to the hotel, saving you time and effort.
Additionally, Hotel Sentral KL @ KL Sentral Station offers an onsite car park for guests who prefer to drive. The car park is conveniently located within the hotel premises, providing easy access to your vehicle at all times. Please note that car park charges are applied, ensuring the safety and security of your vehicle throughout your stay. With this facility, guests can explore Kuala Lumpur and its surrounding areas at their own pace and convenience, knowing that their vehicle is securely parked onsite.
Modern Comfort and Convenience at Hotel Sentral KL @ KL Sentral Station
Indulge in a world of modern comfort and convenience at Hotel Sentral KL @ KL Sentral Station. Each room is thoughtfully designed to provide a relaxing and enjoyable stay for every guest. Step into your air-conditioned room and unwind in the plush surroundings. Wrap yourself in the soft bathrobes provided and feel the stress melt away. Stay updated with the latest news by reading the daily newspaper delivered to your room. Style your hair effortlessly with the hair dryer provided, ensuring you look your best for any occasion. Quench your thirst with refreshments from the well-stocked mini bar. Enjoy a wide range of entertainment options with the satellite/cable TV. Keep your snacks and drinks cool in the refrigerator, perfect for those late-night cravings. With these exceptional room facilities, Hotel Sentral KL @ KL Sentral Station offers a truly comfortable and enjoyable stay for every guest.
Delicious Dining at Hotel Sentral KL @ KL Sentral Station
Hotel Sentral KL @ KL Sentral Station offers a delightful array of dining options to satisfy every palate. Start your day with a scrumptious breakfast buffet at the hotel's coffee shop, where you can indulge in a variety of freshly baked pastries, tropical fruits, and aromatic coffee. The coffee shop provides a cozy and relaxed atmosphere, perfect for enjoying a leisurely meal before exploring the vibrant city of Kuala Lumpur.
For lunch and dinner, guests can savor delectable dishes at the hotel's restaurant. With an extensive menu featuring both local and international cuisines, you can embark on a culinary journey without leaving the comfort of the hotel. The restaurant also caters to halal dietary requirements, ensuring that all guests can enjoy a satisfying meal. With daily housekeeping services, you can rest assured that the dining facilities are always clean and well-maintained, providing a pleasant dining experience for all guests.
Comfort and Variety at Hotel Sentral KL @ KL Sentral Station
Hotel Sentral KL @ KL Sentral Station offers a wide range of room types to cater to every traveler's needs. From the spacious and well-appointed Deluxe rooms, perfect for couples or friends traveling together, to the luxurious Suite rooms, ideal for those seeking a touch of elegance and indulgence, there is something for everyone at this hotel.
For those looking for a little extra space and comfort, the Executive Deluxe rooms are a great choice, while families will appreciate the convenience of the Family rooms, which can accommodate up to three guests. The Superior rooms offer a cozy and inviting atmosphere, perfect for solo travelers or couples.
By booking your stay at Hotel Sentral KL @ KL Sentral Station through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda guarantees the lowest rates, ensuring that you get the most value for your money. With Agoda's easy-to-use platform, you can easily browse and compare different room options, making it simple to find the perfect accommodation for your needs. So why wait? Book your stay at Hotel Sentral KL @ KL Sentral Station on Agoda today and enjoy a comfortable and convenient stay at the best prices!
Discover the Vibrant Hub of Kuala Lumpur Sentral
Welcome to Kuala Lumpur Sentral, the bustling transportation hub and commercial district of Malaysia's capital city. Situated in the heart of Kuala Lumpur, this vibrant area is known for its modern architecture, diverse culinary scene, and convenient connectivity. Hotel Sentral KL @ KL Sentral Station is perfectly located within this dynamic neighborhood, offering easy access to all the attractions and amenities that Kuala Lumpur Sentral has to offer.
As the transportation hub of Kuala Lumpur, Kuala Lumpur Sentral is well-connected to various parts of the city and beyond. The KL Sentral Station, located just a stone's throw away from the hotel, offers seamless connectivity to the city's major attractions, including the iconic Petronas Twin Towers, vibrant Bukit Bintang shopping district, and cultural heritage sites like Merdeka Square and Chinatown. Whether you're a business traveler or a tourist, staying at Hotel Sentral KL @ KL Sentral Station puts you in the center of it all.
Beyond its convenient location, Kuala Lumpur Sentral is also a thriving commercial district. The area is home to numerous corporate offices, making it a popular choice for business travelers. Additionally, the Nu Sentral shopping mall, located adjacent to the hotel, offers a wide range of retail and dining options, perfect for those looking to indulge in some retail therapy or savor delicious Malaysian cuisine.
Immerse yourself in the vibrant energy of Kuala Lumpur Sentral and experience the best that the city has to offer by choosing Hotel Sentral KL @ KL Sentral Station as your base. With its prime location, comfortable accommodations, and friendly service, this hotel is the perfect choice for both leisure and business travelers.
Convenient Transportation Options from Kuala Lumpur Airports to Hotel Sentral KL @ KL Sentral Station
Located in the heart of Kuala Lumpur, Hotel Sentral KL @ KL Sentral Station offers a convenient and comfortable stay for travelers visiting the vibrant city. Getting to the hotel from the nearby airports is a breeze, thanks to the various transportation options available.
For those arriving at Kuala Lumpur International Airport (KLIA), the fastest and most convenient way to reach Hotel Sentral KL @ KL Sentral Station is by taking the KLIA Ekspres train. This non-stop train service connects the airport to KL Sentral Station in just 28 minutes, making it the ideal choice for time-conscious travelers. From KL Sentral Station, it's a short walk or a quick taxi ride to the hotel.
Alternatively, travelers arriving at Kuala Lumpur International Airport 2 (KLIA2) can also take the KLIA Ekspres train to KL Sentral Station. The journey takes approximately 33 minutes, providing a hassle-free option for reaching Hotel Sentral KL @ KL Sentral Station.
For those who prefer a more budget-friendly option, there are also airport shuttle buses available from both KLIA and KLIA2. These buses operate at regular intervals and provide a comfortable and affordable way to reach KL Sentral Station. From there, it's just a short distance to Hotel Sentral KL @ KL Sentral Station.
No matter which airport you arrive at, rest assured that reaching Hotel Sentral KL @ KL Sentral Station is a convenient and straightforward process. With the various transportation options available, you can start your Kuala Lumpur adventure without any hassle or delay.
Discover Kuala Lumpur's Vibrant Landmarks and Attractions near Hotel Sentral KL @ KL Sentral Station
Hotel Sentral KL @ KL Sentral Station is perfectly situated amidst a wealth of vibrant landmarks and attractions in Kuala Lumpur. Just a stone's throw away, guests can explore the iconic KL Bird Park, home to over 3,000 birds from various species. Immerse yourself in the beauty of nature as you wander through the park's lush greenery and witness captivating bird shows.
For art enthusiasts, the Islamic Arts Museum Malaysia is a must-visit attraction. Located nearby, this museum showcases an impressive collection of Islamic art from across the globe. Marvel at the intricate calligraphy, delicate ceramics, and stunning textiles that highlight the rich cultural heritage of the Islamic world.
History buffs will be delighted to discover the National Mosque (Masjid Negara) and the National Museum, both easily accessible from the hotel. The National Mosque is a breathtaking architectural masterpiece, while the National Museum offers a comprehensive insight into Malaysia's history and culture.
Nature lovers can take a leisurely stroll through the Perdana Botanical Garden, a tranquil oasis in the heart of the city. Admire the vibrant flora and fauna, visit the Orchid Garden, or simply relax by the lake.
For a taste of Indian culture, head to Little India Brickfields, a bustling neighborhood known for its vibrant shops, aromatic spices, and colorful festivals. Immerse yourself in the sights, sounds, and flavors of India right in the heart of Kuala Lumpur.
These are just a few of the many attractions that await guests at Hotel Sentral KL @ KL Sentral Station. With its prime location and easy access to these landmarks, guests can truly experience the best of Kuala Lumpur during their stay.
Convenient Public Transport Stations near Hotel Sentral KL @ KL Sentral Station
Hotel Sentral KL @ KL Sentral Station is ideally located near several public transport stations, making it a convenient choice for travelers looking to explore Kuala Lumpur. The hotel is just a short walk away from KL Sentral Monorail Station and Tun Sambanthan Monorail Station, providing easy access to popular attractions and shopping destinations in the city.
Additionally, guests can also take advantage of the nearby KTM Komuter and Muzium Negara train stations. These stations are perfect for those wanting to explore beyond the city center, as they offer connections to various suburbs and towns in the Klang Valley region.
For those arriving or departing by train, Hotel Sentral KL @ KL Sentral Station is located within walking distance of the KL Sentral Railway Station. This major transportation hub provides access to not only trains but also buses, taxis, and the KLIA Ekspres and KLIA Transit airport trains. With such a convenient location, guests can easily navigate their way around Kuala Lumpur and beyond.
A Culinary Journey Around Hotel Sentral KL @ KL Sentral Station
Embark on a culinary adventure during your stay at Hotel Sentral KL @ KL Sentral Station, as you discover a plethora of dining options just steps away from the hotel. Indulge in authentic Malaysian cuisine at Chef Dato' Ismail Restaurant, where you can savor traditional flavors and dishes prepared by renowned Chef Dato' Ismail himself. For a unique dining experience, head to Annalakshmi (M) Sdn Bhd, a vegetarian restaurant that offers a delightful blend of Indian and Malaysian flavors. If you're in the mood for international fare, Kembali Kitchen and Latest Recipe are excellent choices, serving a wide range of delectable dishes from around the world. For a taste of local specialties, don't miss Warisan Nasi Kukus Ayam Goreng Berempah, where you can enjoy fragrant steamed rice paired with flavorful fried chicken. Craving Thai cuisine? Aroii Thai @ NU Sentral is the place to be, offering an array of mouthwatering Thai dishes. Woo Lan and Karuna's Vegetarian Restaurant are also nearby, providing delicious Chinese and vegetarian options respectively. If you're looking for a quick bite or a refreshing drink, FOOD FANTASY and Mr. Tuk Tuk Nu Sentral are convenient choices. With such a diverse selection of restaurants just moments away, your taste buds are in for a treat!
Shop 'til you drop at Hotel Sentral KL @ KL Sentral Station
Located in the heart of Kuala Lumpur, Hotel Sentral KL @ KL Sentral Station is surrounded by a plethora of shopping landmarks. Just a stone's throw away, you'll find Nu Sentral Mall, a modern shopping haven with a wide selection of local and international brands. Whether you're looking for fashion, electronics, or even groceries, Nu Sentral Mall has it all. For art enthusiasts, Pelita Hati Gallery of Art and Wei-Ling Gallery are nearby, showcasing a diverse range of contemporary artworks. And if you're in the mood for some floral indulgence, Siva Florist is just around the corner, offering beautiful bouquets and arrangements. Additionally, the Malaysian Association For The Blind is also in close proximity, where you can support their cause by purchasing unique handicrafts made by visually impaired individuals. With these shopping landmarks right at your doorstep, Hotel Sentral KL @ KL Sentral Station is the perfect choice for shopaholics looking for a convenient and vibrant shopping experience in Kuala Lumpur.
Affordable Luxury at Hotel Sentral KL @ KL Sentral Station
Escape to the heart of Kuala Lumpur without breaking the bank at Hotel Sentral KL @ KL Sentral Station. With an average room price of just $32, this stylish and modern hotel offers unbeatable value for money. Compared to the city's average room price of $58, Hotel Sentral KL @ KL Sentral Station provides an affordable luxury experience for budget-conscious travelers.
Nestled conveniently in the vibrant KL Sentral area, Hotel Sentral KL @ KL Sentral Station is the perfect base for exploring all that Kuala Lumpur has to offer. Whether you're visiting for business or leisure, the hotel's prime location provides easy access to major attractions, shopping malls, and transportation hubs. You can enjoy the comfort and convenience of spacious rooms equipped with modern amenities, ensuring a relaxing stay without compromising on quality.
At Hotel Sentral KL @ KL Sentral Station, you can indulge in a range of facilities and services, including a rooftop swimming pool, fitness center, and a variety of dining options. With its affordable pricing and excellent location, this hotel is the ideal choice for travelers seeking a memorable stay in Kuala Lumpur without breaking the bank. Book your stay at Hotel Sentral KL @ KL Sentral Station today and experience affordable luxury at its finest!
Excellent Service and Friendly Staff
Hotel Sentral KL @ KL Sentral Station has received numerous positive reviews from satisfied guests. One recurring theme in these reviews is the excellent service provided by the friendly and helpful staff. Guests have consistently praised the staff for their warm and welcoming demeanor, making them feel valued and well taken care of throughout their stay. From the moment of check-in to check-out, the staff goes above and beyond to ensure a pleasant and memorable experience for every guest. Whether it's providing helpful recommendations, assisting with luggage, or addressing any concerns, the staff at Hotel Sentral KL @ KL Sentral Station truly goes the extra mile to deliver exceptional service.
A Convenient and Comfortable Stay at Hotel Sentral KL
Hotel Sentral KL @ KL Sentral Station is a highly regarded hotel in Kuala Lumpur, Malaysia, with a range of positive customer ratings. With an overall rating of 7.4, guests have consistently praised the hotel for its convenient location and comfortable accommodations. Situated near KL Sentral Station, the hotel offers easy access to various transportation options, making it an ideal choice for both business and leisure travelers.
One of the standout features of Hotel Sentral KL is its excellent value for money, with a rating of 7.6. Guests appreciate the affordable rates without compromising on quality. The hotel provides comfortable and well-appointed rooms, ensuring a pleasant stay for all guests. The rooms are designed with modern amenities, including air conditioning, flat-screen TVs, and en-suite bathrooms, offering a relaxing atmosphere for guests to unwind after a long day of exploring the city.
In terms of location, Hotel Sentral KL receives an impressive rating of 8.5. Guests love the hotel's proximity to KL Sentral Station, which serves as a major transportation hub in Kuala Lumpur. This convenient location allows guests to easily explore the city's top attractions, such as the Petronas Twin Towers, Central Market, and Batu Caves. Additionally, the hotel is surrounded by a variety of dining options, shopping malls, and entertainment venues, providing guests with endless choices for entertainment and dining experiences.
Good6.9
Facilities
Excellent8.6
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Dear Value Guests, As part of our continued commitment to improve efficiency and services, we are currently in the process of renovating Hotel Sentral Kuala Lumpur's office area and expected to be completed by 31 May 2025. As a result, there will be some construction noise during this period. We apologize for any inconvenience it may cause and your understanding & support during the renovation period is much appreciated.
All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.
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Very good
10 most recent verified ratings received by the property
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Guests love the hotel's location near KL Sentral Station, Nu Sentral Mall, and street food options. The staff are friendly and helpful, making for a positive experience. It's also a good value for budget-conscious travelers, especially for short stays.
Room cleanliness needs improvement, especially in the bathroom and carpets. Some guests reported wear and tear, and refurbishment is needed. A few reviewers encountered cockroaches during their stay, which raises some concerns.
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I was looking for express room as it was the cheapest but instead i had to choose normal rate room with breakfast due to its unavailability. Surprisingly I got upgraded to a bigger room at the corner. Everything was working fine. Clean and enough amenities. Water dispenser is on the floor. Even though my room was facing the monorail track, with window crack open it was still quiet. My floor is on the 7th floor. Higher than the train track. But what made the room very special to me was the city view. I enjoyed it. The breakfast was also good enough. Nothing fancy. Edible, quick and filling for that kind of rate. The only thing they need to improve is the lift makeover. The buttons were terrible looking and hard to press. The lobby has toilet smell. And it would be soo much better if they provide self check in machines like hotels in Genting. The waiting line is long and took soo much time. Other than that it was a great stay. For me to finish some work and do some city visiting at the same time. I would come back again. Value for money.
Thank you for your valuable feedback. We apologize for the inconvenience situation occured during your stay. Hope to see you again.
Firstly I would say the place is suitable for its location, the transportation as it is situated at the centre of the city. However when it comes to its cleanliness and other things, we can consider this place for a short stay. So i booked the Express room and I booked a stay for 7 nights. The TV wasn't working with a blurry channel, and then the shower had some problem and did not get proper water pressure., and then the phones wasn't working and we couldn't even call the reception. We had to walk down and report this to the rception. And later they sent in a technician to get it repaired, and he was onyl abel to fix the shower and replaced the phones. Then the next day, the same thing happened again and we had to call up again to report. We had to keep calling the technician almost three times to get it fixed and this time we called them to change it to a different room. However the staffs were really exceptional. When I asked them to change the room, they did not hesitate and got me upgraded to a better standard room and got things fixed for me. Maybe for a short stay this place is recommended, but not for a long one.
We sincerely apologize for the inconvenience you experienced during your stay with us. Please rest assured that we are taking immediate steps to improve our services and address the issue to ensure it does not happen again. Thank you for your valuable feedback.
Excellent location. Great value for money but bear in mind that the hotel is showing its age. Breakfast is satisfactory but there is a super range of local food stalls just outside of you don’t include breakfast. Staff are very helpful.
The location is fantastic, making it easy to explore shopping and transport options nearby. The room was spacious and well-maintained, showcasing excellent cleanliness thanks to attentive housekeeping. Facilities were top-notch, had functional hairdryer...they provide with tooth brush , And refill Shower gel and hair shampoo ( no need to bring from home it's all provide. ) contributing to a comfortable experience. My room near the water dispenser so no need to buy bottle water.😃 .However, the Wi-Fi could use some improvement as it was a bit spotty during our stay. Overall, a solid choice for anyone looking for convenience and comfort.
Thank you for the feedbacks and we will forward your concern to the relevant department for investigation. We do apologize for the inconvenience caused
60 meters to public transportation
Airport transfer
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
“Room aircond not cold + not safe”
I've stayed here many times over the years, but this time I encountered some unfortunate issues. This time I stayed four days and three nights. The aircond in the room wasn't cold enough, and the room service was terrible. On the second day, everything was fine; we have put the clean room card outsite the door and they did so. This might be because my wife and I left for work early. However, on the third day, because my wife doesn't work, she stayed in the room in the morning and only went out for lunch in the afternoon. The same she also have put the clean room card before go out, but when we returned in the night, they hadn't done it. What's going on? Is there no room service in the afternoon? Fine, we didn't complain at the front desk, since it was our last night. On the fourth day, after we showered and packed our things to check out, someone tried to open our room door around 11:45 am. Luckily, the door was locked. I hadn't even finished putting on my pants to open the door, and thankfully, he was already gone. Was it an accidental mistake? Or was it intentional? What if my wife was alone in the room? I explained the situation when checkout at front desk, and they said it might be to remind us to check out. What kind of reason is that? Even if it's to remind us to check out, does that mean they can just open the door randomly? This was truly a very bad experience. Hotels are no longer safe. Can't imagine if all room card key will work in same card. Hotel is 3 star, i think can make it 1 star
Thank you for the feedbacks and we will forward your concern to the relevant department for investigation and improvement.