Hotel Seri Malaysia Genting Highlands

Have a question for Hotel Seri Malaysia Genting Highlands?
Review score
From 1762 reviewsSee what guests said
5.7
Hotel Seri Malaysia Genting Highlands
See all 30 photos
Standard Twin Room
See all 30 photos
Lobby
See all 30 photos
Lobby
See all 30 photos
Bathroom
See all 30 photos
See map
Location
Good
6.6
See all 30 photos
Removed from saved list
  • Air conditioning

  • Blackout curtains

  • Smoking area

  • Elevator

Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Room choices
21 travelers are looking at this property right nowBook now before it's too late!
Family triple room
...
  • Mountain view
  • 34 m²/366 ft²
  • 1 single bed and 1 double b...
Enter dates to see prices
Standard Queen Room
...
  • Mountain view
  • 29 m²/312 ft²
  • 1 queen bed
Enter dates to see prices
Standard Twin Room
...
  • Mountain view
  • 29 m²/312 ft²
  • 2 single beds
Enter dates to see prices
Superior Junior Suite
...
  • Mountain view
  • 29 m²/312 ft²
  • 1 double bed
Enter dates to see prices
Deluxe Suite Room
...
  • Mountain view
  • 60 m²/646 ft²
  • 1 double bed
Enter dates to see prices
Have a question for Hotel Seri Malaysia Genting Highlands?

More about Hotel Seri Malaysia Genting Highlands

An overview

Show more

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

What they offer

Show less

Guest policies

Show more

Some helpful facts

Show more

Announcements

Show more

Real reviews from real guests

Agoda Reviews (1762)Booking.com Reviews (171)
5.7
Review score
Filter by guest type:
Cleanliness5.2
Facilities4.9
Location6.6
Room comfort and quality5.9
Service5.9
Value for money5.7
Provided by verified guests of Agoda
Filter guest comments by:
Language
English
Bahasa Malaysia
简体中文
Bahasa Indonesia
more
Room type
Standard Twin Room
Standard Queen Room
Superior Junior Suite
Deluxe Suite Room
more
Sort guest comments by:
Search reviews
Now you can search for any keyword within the reviews
Showing 1282 verified guest comments
12345
4.0
GUAN from Malaysia
Couple
Family triple room
Stayed 1 night in April 2018
Acceptable”
Dirty n old environment
Reviewed April 24, 2018
3.2
yee from Malaysia
Couple
Standard Queen Room
Stayed 1 night in April 2018
Acceptable”
Is a old hotel. All the facility are aged.
Reviewed April 24, 2018
5.6
Candi from Singapore
Couple
Standard Queen Room
Stayed 1 night in February 2018
Too far from Casino”
Hotel is not situated near the casino and half way down the mountain. Need to take taxi to get tup there.
Reviewed April 23, 2018
6.8
Zulkifli from Malaysia
Family with teens
Standard Queen Room
Stayed 1 night in March 2018
Good”
acceptional good hotel, close to Cable car station and Genting Premier Outlet
Reviewed April 23, 2018
4.4
CHANDRA from India
Group
Family triple room
Stayed 1 night in April 2018
Not a good choice”
The room allotted to us is completely stinky with no proper cleaning
Reviewed April 23, 2018
5.6
Norzri from Malaysia
Couple
Standard Twin Room
Stayed 2 nights in April 2018
The rooms facing the roadside is too noisy.”
To management of Genting Sri Malaysia please do something about installing noise proof windows facing the roadside otherwise it will be a nightmare vacation for hotel guests and bad experience will bring bad reviews about your hotel. The food in the cafe needs a lot to be desired.
Reviewed April 22, 2018
3.2
Syamsyul from Malaysia
Family with young children
Standard Queen Room
Stayed 1 night in April 2018
Old & expensive”
Pros : 1. Location 2. Parking 3. Big room Cons: 1. Expensive based on what they offer 2. Old furniture 3. Bad smell in room 4. Small variety of breakfast (not delicious some more) 5. Slow check in & out (only 1 person at counter) 6. Staff also not so friendly
Reviewed April 20, 2018
6.0
Sakinah from Malaysia
Family with young children
Standard Queen Room
Stayed 1 night in January 2018
Above average”
the hotel need to be refurbished.
Reviewed April 19, 2018
4.4
Norafizah from Malaysia
Family with teens
Family triple room
Stayed 1 night in April 2018
room are dirty with corcroach and dusty”
Stayed for several times, but this time the worst. The room full of corcroach and dusty. Requested to change to another family room ,abit better but still have corcroach and dusty. The carpet needs to sprinkclean and vacum properly. We are unhappy this time as the quality not as good as before. The breakfast also lesser. Receptions are good. Cleanliness in the room must be UPGRADED! The room condition need to be improved. Carpet/ especially under the bed need to work it out. Clean please!! Thanks
Reviewed April 19, 2018
4.8
NURDIANA from Malaysia
Family with young children
Family triple room
Stayed 1 night in April 2018
Management of Seri Malaysia Hotel Genting please do something! ”
We have been to a number of Seri Malaysia hotel in Malaysia but this is the worst so far. The bathroom was full of cockroaches! Everytime we enter the bathroom, the coackroaches were crawling on the floor, shower and toilet bowl. To make it worse, we were travelling with small kids. They are afraid to use the bathroom and we need to get rid of the cockroaches every single time. The carpet, the curtain was very2 old and in dire need of replacement. We paid for family room but only one towel provided. Have to request for extra towel :/ However, compliments to the staffs as they were so friendly and helpful. Keep it up. Hope this will enlighten the management of Seri Malaysia Genting to take necessary actions. Thanks.
Reviewed April 16, 2018
6.0
Kelly from Malaysia
Couple
Standard Twin Room
Stayed 1 night in April 2018
Overall okay”
Room is abit dusty and the building seems old. Consider okay overall, just the hotel facing the road is noisy due to the vehicles passing by
Reviewed April 16, 2018
4.4
Mark from Malaysia
Family with young children
Family triple room
Stayed 1 night in April 2018
Noisy and Room not as expected”
Very noisy at late hours causing whole family unable to sleep. Room not as expected...toilet not clean with cockroaches, bedsheet have stains, no basic amenities like tea/coffee
Reviewed April 15, 2018
2.8
Andrew from Malaysia
Couple
Standard Queen Room
Stayed 1 night in April 2018
Very poor ”
Not clean,rooms with old furniture.Breakfast with very little choice....not recommended
Reviewed April 15, 2018
6.0
Chern from Malaysia
Family with teens
Standard Twin Room
Stayed 1 night in April 2018
Proton Ertiga Executive Vacation ”
... comfortable 24 degree natural air in room ... 9.00 am go for breakfast ... all dishes already cold ...
Reviewed April 13, 2018
2.4
Chien from Vietnam
Business traveler
Standard Twin Room
Stayed 1 night in April 2018
Acceptable”
Too dusty and uncontrollable
Reviewed April 12, 2018
8.0
Nor from Malaysia
Family with young children
Standard Queen Room
Stayed 2 nights in April 2018
The Hotel which Gives you Cash Rebate and Reward Points at all time booking”
Alhamdulillah.. This Hotel is nice to stay..And more it gives us Cash Rebate and Reward Points that can make us save in our own myKad..
Reviewed April 12, 2018
5.2
Shafiq from Malaysia
Couple
Standard Twin Room
Stayed 1 night in April 2018
It should be ur last option to be there. ”
1.Unpleasent sound. 2.Insect come out from the toilet. 3.Limited parking. 4.Dirty and broken blanket. 5. Late service upon check in and check out. 6. No privacy 7. What we paid is not worth it when compare with all aspects.
Reviewed April 11, 2018
6.4
Shuhadah from Malaysia
Group
Standard Queen Room
Stayed 1 night in April 2018
Good”
Good
Reviewed April 09, 2018
8.8
novecilia from Indonesia
Family with young children
Family triple room
Stayed 2 nights in June 2017
Not very pleasant stay”
As I read alot of bad comments from reviews section, I've prepared for the worst, and actually not that bad tho, it was only I got smelly bed bcs it was a bit wet considered the humid weather there.
Reviewed April 08, 2018
6.8
AZREEN from Malaysia
Family with young children
Family triple room
Stayed 1 night in April 2018
Last choice”
Since other hotels was fully booked, i tried this hotel. At the reception was good, friendly staff, but then when i got to the room, there was this unpleasant smell maybe coming from the carpet. Room ceiling lighting not working, just the toilet and bedside lamp are workihg. The wall also dirty. Clogged shower drain. And dark hallway walking to the room. Maybe i was unfortunate to
Reviewed April 08, 2018
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices