Traditional hotel style like”

Overall, I'm okay with the hotel as my fav its the breakfast. The breakfast value all the money we paid for staying there. But one thing to improve its that the cleanliness of the room n toilet. There's alot of ant on the table. Toilet kindda smell

Very Old Property”

Location are very good, but facilities are very old. Not an option if customer who are looking for a comfort stay. A total refurbishment will be very helpful for the hotel future. Breakfast quality will need to further enhance.

Family friendly hotel”

Pros : room is huge, got windows, got iron and board, tv got astro channel, water heater worked, got kettle, aircond is so freezing cold, parking is ready and free, breakfast is delightful, got few options to eat, and it’s delicious. Swimming pool is there for kids to enjoy themselves. Wifi is working. Cons : not much, but there is no lift to bring things upstairs. Bummer for those who is using wheelchair. But of course u can request for ground floor room. Furniture quite old, got few creaking on the bed, door also not secured enough, i can see few things broken, toilet quite small, the water heater worked , but the sound that it makes is so loud.

Good stay”

Ample parking space, situated in a convenient location, close to all local amenities, breakfast is good enough, no complaint about the room except got some small ants on the table. Overall, good value for money.

Good”

Helpful staffs. Penang supposed to be food heaven, but the food here doesn't reflects that title. Hope they improve on their food quality.

Dirty Room!”

Location of the hotel was very strategic. I got spacious room and plenty of parking available. The nightmare started once you enter the room. Smelly and the toilet was not really clean. The worst part was I found centipedes (lipan) in my room. The breakfast was average. Basically, this is my first time stay at Seri Malaysia Penang and I would never come to this hotel again!

aircond noisy”

aircond blower had loud noise when max fan. set to quite reduce a little bit. first entering room, without towel. just request with housekeeper. room 305 level 3 this hotel just 3 level w/o lift. however not so high. very small pool. good food at restaurant and good staff and service.

Berbaloi.”

Secara keseluruhannya, sangat berpuas hati. Mungkin yang kurang sedikit adalah kerana bilik airnya agak berbau. Eeerrr dan ada cicak dalam bilik. Makanan untuk sarapan - banyak pilihan dan sedap, Alhamdulillah. Petugas hotel yang ramah, mesra dan sangat membantu. Terima kasih semua!

Lack of cleanliness”

Staffs were very nice and helpful however the hotel needs a lot of improvement in term of cleanliness/hygiene aspect. The bathroom was EXTREMELY dirty with yellow stains all over when we arrived as it hasn’t been clean for months. We logged a complaint and somehow decided to clean it ourselves, rather than wait for housekeeping to come over the following afternoon (still, no actions were taken). P.S/ Thank you Ms. Fatin your very kind gesture!

Exceptional”

Im travelling with my husband, 2 nephews and mother in law. Earlier in my booking, I requested for connecting room since I booked 2 rooms. Im so glad that the hotel able to fullfill my request. Thank you to the front office staffs :)

Need major improvement”

First of all, the housekeeping staff need to be trained more. Room is quite dirty. Breakfast is disappointing. at 9 am,most of the food finished and not top up. please reconsider this. Swimming pool is too small. there is some space to expand the pool. however, the front desk staff were friendly and helpful. and lot of parking space. it would not be a problem. the location also is good.nearby Giant, Kompleks Bukit Jambul and mosque.

Good location hotel ”

Good location, near to restaurants, shop. Car park provided Food serve by hotels simple & not many choices. Management should take care of some aspect of maintenance - like water clogged, swimming pool

Excellent”

Please look condition of air cond too long for cold air Please look ur iron board

Exceptional”

Excellent place to stay in Penang Island. Nice room, tasty breakfast, friendly staff.

Nice location”

However it will be nice if the hotels provide a shuttle for customers to Queensbay/Sunshine.

Value for money ”

Everything was nice and sooo family environment. I’ll bring my family next to stay there.

Decent but Average”

The hotel provides the basic necessities expected in a resort (unlike shoplot type hotels), though everything is of average. There is no WiFi in the room; everyone is obliged to stay in the socket-less lobby for free WiFi use. The pool is average. The toilet is adequate. The food is average and sometimes less-than tasty considering this is Penang. The rooms are average and worth the stay. Everything works, just on average.

Pleasant Stay”

- Nice comfort room, quiet new refurnish. - Loads of parking space. - All wifi not function, you can connect to their modems, but you cant connect to their internet.. they actually dont have internet connection at all. - Their breakfast meal serve disproportionate with room price but not too subpar. - Swimming pool are small for adult, fit for kids.

Clean and Value for money”

Pros: They allowed me to check in early, surrounding was peaceful, room was neat and just nice. Cons: Not a good place to swim, can be noisy outside the door sometimes, only provide soap for toiletries.

Great parking space provided”

Breakfast does not have many choice