Hotel Shangri-La
Hotel Shangri-La
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"The service was quick and friendly."

Oi W.

|

January 7, 2018

Deluxe - Bed Hotel Shangri-La
Deluxe - Bed
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Lobby Hotel Shangri-La
Lobby
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Lobby Hotel Shangri-La
Lobby
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Interior view Hotel Shangri-La
Interior view
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Very good
Location
7.4
See all 30 photos Hotel Shangri-La
See all 30 photos
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Hotel Shangri-La

Very good location
- 1.12 kilometers from city center
- What's nearby?
Very good
From 84 reviewsSee what guests said
7.1
/
10
Very good service
7.5
Value for money6.4
Distance to city center1.8 km
Location rating7.4
Nearest airportTribhuvan International Airport (KTM)
Distance to airport4.8 km
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Hot tub

Room choices
Deluxe Suite
Deluxe Suite
...
  • Room size: 41 m²/441 ft²
  • Garden view
  • 2 single beds or 1 king bed
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Club Room
Club Room
...
  • Room size: 33 m²/355 ft²
  • Garden view
  • 2 single beds or 1 double b...
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Deluxe
Deluxe
...
  • Room size: 18 m²/194 ft²
  • Garden view
  • 1 double bed or 2 single be...
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Junior Suite
Junior Suite
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
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Standard Triple
Standard Triple
...
  • Smoking allowed
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Standard Single
Standard Single
...
  • Smoking allowed
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Standard Double
Standard Double
...
  • Smoking allowed
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Room Economy
Room Economy
...
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    Executive Double/twin
    Executive Double/twin
    ...
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      Family Studio
      Family Studio
      ...
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        More about Hotel Shangri-La

        More about Hotel Shangri-La

        An overview

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What they offer

        "Overall a pleasant one-night stay."

        Bruno

        |

        March 25, 2016

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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Real reviews from real guests

        Agoda Reviews (84)Booking.com Reviews (104)
        7.1
        /
        10
        Cleanliness7.1
        Facilities6.6
        Location7.4
        Room comfort and quality7.1
        Service7.5
        Value for money6.4
        Provided by verified guests of Agoda
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        All guests (84)
        All room types
        Showing 67 verified guest comments
        1234
        7.2
        Very good
        Sachin from India
        Business traveler
        Deluxe
        Stayed 1 night in August 2018
        Good location, value for money.”
        Though the hotel is old and needs refurbishment in time to come, it still retains its old glory and rustic Nepalese character with all the basic amenities. Centrally located & excellent staff, its a good hotel for business visitors.
        Reviewed September 01, 2018
        6.8
        Good
        Gobinath from Malaysia
        Business traveler
        Deluxe
        Stayed 1 night in June 2018
        nice place to stay”
        value for money.
        Reviewed July 05, 2018
        6.4
        Good
        Gobinath from Malaysia
        Business traveler
        Deluxe
        Stayed 1 night in June 2018
        nice to stay”
        value for money.
        Reviewed July 05, 2018
        5.6
        Saurabh from India
        Family with young children
        Deluxe
        Stayed 3 nights in June 2018
        Not at all a 5 star property”
        It was just because of one person in our group who was adamant to book this property considering that it's the same property as owned by Shangri-la Group. And another factor was Casino. Otherwise the property rather the staff has little to offer. The property doesn't qualify for a 5 star. The staff was rude at multiple times. The basic factor of courtesy was missing. For example when I ordered couple of repeat items for Room Service, the staff was rude to ask me to leave the food and sign first. Second example was when a Pinacolada Mocktail was ordered and that too with a repeat mention of Mocktail, Non Alcoholic, the alcoholic beverages was given and then none was ready to accept the fault. Well not everything was bad and these were incidents but then as I said it doesn't deserves 5 star. Lot of room for improvement.
        Reviewed July 02, 2018
        6.0
        Lothar from Germany
        Couple
        Deluxe
        Stayed 2 nights in June 2018
        Funny this fake Shangri La”
        When checking in with my Golden Circle Card from the real Shangri La i got an upgrade! They do their best to copy even the smallest item. On the plus side they only charge a little over 100 USD and that includes an ok breakfast for two.
        Reviewed June 20, 2018
        5.2
        PANKAJ from India
        Group
        Deluxe
        Stayed 2 nights in June 2018
        Not a value for money hotel ”
        Location is very good,popular hotel so all taxi guys know it's address Not value for money Rooms could have been cleaner
        Reviewed June 14, 2018
        6.8
        Good
        Debra from Canada
        Couple
        Deluxe
        Stayed 2 nights in April 2018
        Good”
        This hotel has a nice lobby, the grounds are well kept, the pool area was great and well serviced, BUT the room we had was very “tired” and needs some upgrading/updating. We had problems with the safe, the shower didn’t drain and the TV was not working. Maintenance did come and corrected 2/3 items and informed us the TV was the problem of the cable company not them. The floors are old hardwood and there was a nail lifted that my husband cut his foot on. When we approached the desk staff about our experience they were very reluctant to do any compensation. They offered 30% off our 2 drinks bill. This hotel was rated as a 5 Star and we booked it because our trekking company that we were joining in a couple days had booked it and we felt it was most convenient. Because of this I had reluctantly over paid for this hotel for the convenience but always felt it was over priced and the rooms confirmed my hesitation. I do want to commend some of the other good things about the hotel. The staff was pleasant, the housekeeping was very good, and the pool staff were attentive. The breakfast buffet in the morning (included in our price) was very good with lots of variety and fresh options. Again the staff in the dining area were very attentive and professional.
        Reviewed May 02, 2018
        8.0
        Excellent
        Subas from Thailand
        Business traveler
        Deluxe
        Stayed 3 nights in December 2017
        Good exprience ”
        I enjoyed my stay
        Reviewed January 29, 2018
        4.0
        Navin from Brunei Darussalam
        Family with young children
        Deluxe
        Stayed 1 night in January 2018
        smelly rooms, stains on walls, tables, bed. lamp shades were too old that it was torn. ”
        tv was pointed tiled. when complaint was made the staffs do not seem taking it seriously instead seems used to. Breakfast was nothing of a 5 star hotel, table napkins were dirty and some plates as well. The kitchen staffs are not trained enough to make a good English tea as well. it was a waste of money. This is nowhere near a 3 star standard let it be 5. it's a disgrace a hotel like such can be classified as 5 star. An Indian tourist was so annoyed that he shouted at one of managers and asked him to call the higher managers. But his request was denied saying he is on meeting. Utter disgrace and a rip off!
        Reviewed January 07, 2018
        10.0
        Exceptional
        Oi from Hong Kong
        Solo traveler
        Deluxe
        Stayed 2 nights in January 2018
        Great hotel at good location”
        I enjoyed my stay at this hotel. The hotel is located just 10 mins drive from Thamel, the main shopping area. The service was quick and friendly. I also liked the Spa, which I took twice. It's really good value for money considering they actually gave me a 20% discount as hotel guest.
        Reviewed January 07, 2018
        5.6
        Mr from United Kingdom
        Family with teens
        Club Room
        Stayed 3 nights in December 2017
        Old and tired hotel, doesn't hold similar reputaion as its chain wirldwide. ”
        Very friendly and helpful staff. The hotel is old, tired and doesn't hold similar standard and reputation as its chain world wide. Unnecessarily expensive, very congested and dirty breakfast area. I will not stay here again.
        Reviewed December 28, 2017
        9.2
        Exceptional
        Sumanta from India
        Family with young children
        Deluxe
        Stayed 1 night in May 2017
        Beautiful Property”
        The facility has a wonderful lawn, pool and restaurant. The buffets are a tad expensive. Try ala carte if you are not a big eater. It also has a casino under the same roof, which we did not use. The spa is nice.
        Reviewed September 29, 2017
        8.0
        Excellent
        Rony from Lebanon
        Family with teens
        Deluxe
        Stayed 1 night in September 2017
        Beautiful hotel with great view”
        Loved the large garden outside & the dining tables. Cons: electricity keeps going off every now & then.
        Reviewed September 20, 2017
        3.6
        mumtaz from India
        Business traveler
        Deluxe
        Stayed 1 night in February 2017
        this hotel very bad hotel in kathmandu 3rd class facility and sttaf behaviour is so bad i don't lik ”
        not best hotel in kathmandu
        Reviewed May 28, 2017
        6.0
        Rajnish from Singapore
        Business traveler
        Deluxe
        Stayed 2 nights in March 2017
        Above average”
        The hotel can have better cleanliness and facilities. The staff was very friendly but expect the billing department to improve. The name Shangrila gives impression of international chain but was much lower in standard.
        Reviewed March 26, 2017
        4.0
        mohamed from Sri Lanka
        Business traveler
        Deluxe
        Stayed 4 nights in January 2017
        Over rated hotel and high price”
        No way upto the standard. I would tell this is an old 3 star hotel. If u are a casino lover then this is gud because its in the same building. Other than that for me i will not stay here.
        Reviewed January 11, 2017
        5.2
        jose from Singapore
        Couple
        Deluxe
        Stayed 2 nights in January 2017
        This is not a 5 star hotel and also is not a Shangri-La Hotel, they used the same name only . For a 3 star hotel is great....”
        Be careful to consider this hotel is you are looking for a 5 star. If you are looking for a great 3 star hotel, this is the one
        Reviewed January 09, 2017
        9.2
        Exceptional
        Yasser from Egypt
        Business traveler
        Club Room
        Stayed 4 nights in July 2016
        Quiet Hotel and friendly Staff”
        Hotel need more ambiance and live activities.. Moreover breakfast choices for International European Travellers
        Reviewed July 17, 2016
        8.8
        Excellent
        Carolyn from United Kingdom
        Group
        Deluxe
        Stayed 2 nights in April 2016
        A welcome oasis in a crazy city!”
        We stayed at the Shangri-la for two nights at the end of our time in Nepal, and had a lovely time. The room was clean and comfortable, the breakfast buffet was excellent, and the staff were unfailingly friendly,polite and helpful. Definitely a good decision to stay here!
        Reviewed April 13, 2016
        6.8
        Good
        Bruno from Switzerland
        Business traveler
        Deluxe
        Stayed 1 night in March 2016
        Nice and friendly Place to stay, but rather 4 than 5 star”
        Overall a pleasant one-night stay. Dissappointing, that at 10pm I couldn't get any Asian vegetarian meal, only western dishes on offer, mostly for carnivores. Van recommend the Professional massage at the spa.
        Reviewed March 25, 2016
        1234
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