17 Feb 2019
Sunday
18 Feb 2019
Monday
2 adults
1 room
2018
Hotel Shangri-La
75 Bandaran Berjaya, P.O Box 11718, Central Business District, Kota Kinabalu, Malaysia, 88819
- View on map
Deluxe
Removed from saved list
See all 30 photos
Guest reviews
7.7
Very good
/10
(2867 reviews)See what guests said
8.4
Excellent"The hotel is located at a good location."
Curendran
-
December 28, 2018
7.9
Very good cleanlinessRecommended by 84% of guests
Property highlights
930 meters to public transportation
Located in heart of Kota Kinabalu
Free Wi-Fi in all rooms!
Air conditioning
This property is in high demand!Booked 64 times this week | 12 travelers are looking at this property right now
Very good
Location
7.9
See map
Very good location - Inside city center
Popular neighborhood
Nearby
Popular
| Value for money | 7.9 |
| Distance to city center | 0.1km |
| Location rating | 7.9 |
| Nearest airport | Kota Kinabalu International Airport (BKI) |
| Distance to airport | 4.5 km |
Select your room
7.8
Very good
Room comfort & quality
Room photos and details
Suite
...
- Room size: 51 m²/549 ft²
- City view
- 1 super king bed
Enter dates to see prices
Room photos and details
Superior
...
- Room size: 21 m²/226 ft²
- City view
- 1 double bed or 2 single be...
Enter dates to see prices
Room photos and details
Superior Room Only
...
- Room size: 21 m²/226 ft²
- City view
- 2 single beds or 1 double b...
Enter dates to see prices
Room photos and details
Deluxe
...
- Room size: 21 m²/226 ft²
- City view
- 1 double bed or 2 single be...
Enter dates to see prices
Room photos and details
Superior Room No Window
...
- Room size: 21 m²/226 ft²
- No Windows view
- 2 single beds
Enter dates to see prices
Room photos and details
Deluxe With Breakfast
...
- Room size: 28 m²/301 ft²
- Shower
Enter dates to see prices
Room photos and details
Twin/Double room - De Luxe
...
- Bathtub
Enter dates to see prices
Room photos and details
Double Room - Superior
...
Enter dates to see prices
Room photos and details
2 Bedroom Suite
...
Enter dates to see prices
Room photos and details
Superior Room - No Views
...
Enter dates to see prices
Have a question for Hotel Shangri-La?
What people love about the property
- 7.2Very good
"Pros: Very good location;"
Kristel I.
|
December 10, 2018
- 5.2Review score
"The breakfast is very good."
Lee F.
|
December 19, 2018
- 8.8Excellent
"Love the helpful staff and cleanliness ."
Siti S.
|
December 29, 2017
Compare to other recommended properties
 Hotel Shangri-La | Best value!  |  |  | |
| Guest rating | Very good 2867 reviews 7.7 Location 7.9 | Excellent 1589 reviews 8.6 Location 9.2 | Excellent 4175 reviews 8.2 Location 9.0 | Excellent 3272 reviews 8.0 Location 8.3 |
| Neighborhood | Central Business District | Central Business District | Central Business District | Central Business District |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
10.0
Exceptional"Friendly and helpful staff"
nor
|
December 27, 2018
An overview
Hotel Shangri-La is in the heart of the business district and entertainment spot, offering comfortable and affordable accommodation with panoramic views of Kota Kinabalu. The property is located 10 minutes away from Kota Kinabalu International Airport and is of walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay, and seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market, and Jesselton Point Jetty which provides a 20-minute boat ride to the famous islands of Tunku Abdul Rahman Marine Park. Guestrooms are of a reasonable size and come either with double bed or twin bed and standard amenities such as a working table, air conditioner, minibar fridge, cable TV, bathtub, hair dryer, and free Internet access. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch, and dinner with ample free parking space for guests.
Show less
What they offer
9.2
Exceptional"Such a great location, 5min to Filipino market rm4 by grab c..."
Dian N.
|
January 13, 2019
Languages spoken
- English
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Things to do, ways to relax
- Hot tub
- Spa
- Tours
Dining, drinking, and snacking
- Bar
- Restaurants
- Restaurant [halal]
- Room service
Services and conveniences
- Concierge
- Laundromat
- Smoke-free property
- Daily housekeeping
- Laundry service
- Smoking area
- Doorman
- Luggage storage
- Dry cleaning
- Safety deposit boxes
For the kids
- Family room
Access
- Check-in [24-hour]
- Facilities for disabled guests
- Pets allowed
- Elevator
- Front desk [24-hour]
- Wheelchair accessible
Getting around
- Airport transfer
- Car park [nearby]
- Car park [free of charge]
- Taxi service
Available in all rooms
- Air conditioning
- Satellite/cable channels
- Toiletries
- Free bottled water
- Telephone
Show less
Nearest essentials
Airports
Kota Kinabalu International Airport (BKI)
4.5 km
Labuan Airport (LBU)
118.5 km
Public transportation
South Bus Terminal
930 m
North Bus Terminal
6.2 km
Hospital or clinic
Queen Elizabeth Hospital
2.1 km
Shopping
Suria Sabah
1.2 km
Convenience store
7 Eleven
130 m
Cash withdrawal
ATM
360 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less
What's nearby
Popular landmarks
- Night Market - 660 m
- Atkinson Clock Tower - 710 m
- Gaya Street Sunday Market - 770 m
- Kota Kinabalu City Mosque - 1.02 km
- Sabah State Museum - 1.77 km
- Tanjung Aru Beach - 4.55 km
- Manukan Island - 7.66 km
- Tunku Abdul Rahman Marine Park - 8.41 km
- Mari Mari Cultural Village - 14.1 km
Nearby landmarks
- Asia City Complex - 220 m
- Istana - 270 m
- Centre Point Sabah - 430 m
- Sabah Court House - 470 m
- Star City Mall - 480 m
- Kota Kinabalu City Waterfront - 510 m
- Daihatsu Api-api Centre - 560 m
- Vals Bundle Shop - 580 m
- City Park - 620 m
- Night Market, Kota Kinabalu - 630 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show more
Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-4 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 5 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- When booking more than 5 rooms, different policies and additional supplements may apply.
Show less
Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Distance from city center: 0.1km
Travel time to airport (minutes): 15
Extras
Breakfast charge (unless included in room price): 30 MYR
The property
Number of bars/lounges
: 1
Number of floors: 10
Number of restaurants: 1
Number of rooms : 121
Year property opened: 1976
Show less
Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Real reviews from real guests
Agoda Reviews (2867)Booking.com Reviews (530)
7.7
/
10
Very good
Provided by verified guests of 
All languages
All guests (2867)
All room types
Showing 2316 verified guest comments
12345
8.4
Excellent
Dorothy from China
Solo traveler
Superior
Stayed 5 nights in February 2019
Overall good”
Staff and room were great. Breakfast - ordered room service once that was not so great, looked over the buffet but didn't try it. biggest problem was the internet was not strong enough during peak times, had a hard time connecting.
Reviewed February 09, 2019
Did you find this review helpful?|
8.4
Excellent
Curendran from Malaysia
Business traveler
Deluxe
Stayed 4 nights in December 2018
Money well spent for accomodation”
The hotel is located at a good location. There are many restaurants and convenience store located around the hotel which is open 24 hours daily. Nice local seafood restaurant is just a few minutes walk away from the hotel.
The hotel is clean and nice.
Its worth the money.
Reviewed December 28, 2018
Did you find this review helpful?|
8.4
Excellent
Khairul from Malaysia
Family with young children
Deluxe
Stayed 1 night in December 2018
What u paid is what u get.”
Quite Impress with the hotel condition even its old building but they had maintain it well. They do renovated the bathroom with modern style. However, the hotel still use old wooden furniture which i think it is the high time to replace it with new one. The pillow case also need to be change because i can see it was being washed too often and already shabby. The window also very high and it is difficult to you to see the nice view from you room but still ok. Overall it was nice to stay here.
Reviewed December 18, 2018
Did you find this review helpful?|
10.0
Exceptional
Linda from Canada
Couple
Superior
Stayed 1 night in February 2019
Exceptional”
The rooms were clean and large. The buffet breakfast had lots of choices.
Reviewed February 05, 2019
Did you find this review helpful?|
10.0
Exceptional
Peter from Australia
Solo traveler
Superior
Stayed 2 nights in October 2018
Living the life”
This was the best accommodation. A real home away from home. I had a wonderful view and the breakfast each morning made food for the rest of the day - well who needed anything more. This hotel had the lot and gave you the lot. A pleasure to stay.
Reviewed October 28, 2018
Did you find this review helpful?|
10.0
Exceptional
Adrian from Malaysia
Couple
Deluxe
Stayed 1 night in October 2018
A Great Hotel In The Heart Of KK City”
Booked a Deluxe King room. Hotel receptionists were well trained and friendly. Hotel checking in was smooth and super fast. My room was located on the 9th floor. The room was superb and the toilet was exceptionally clean. Housekeeper did a fantastic job in maintaning the cleaniless in the room and toilet. The view from our hotel window was absolutely stunning, enjoying watching KK city during the day & night as well. Food quality & taste in the Ala Carte menu was ok, could improved a little more. However, buffet breakfast was so good and delicious too, a wide array of food to eat. Last but not least, if you're planning visiting to KK, this is a hotel definitely worth checking in, trust me, you won't regret it. Two Thumbs Up !!!
Reviewed October 09, 2018
Did you find this review helpful?|
10.0
Exceptional
andre from Malaysia
Family with young children
Superior
Stayed 1 night in September 2018
Exceptional”
All is good only that maybe the time I check in there's so much people Check in and out, if the permanent receptionist staff want to scolded the trainers don't make it in front of the customer.. This might affect the customer.
Reviewed October 01, 2018
Did you find this review helpful?|
10.0
Exceptional
Low from Malaysia
Family with teens
Superior
Stayed 1 night in September 2018
Excellent”
This hotel is shown 3 stars on agoda website but it’s worth than a 4 stars . The building is oldest in kk but the facilities are still maintain and clean nicely. Just a little bit not perfect , no hair dryer , and lower floor a little bit noisy , but overall is great !
Reviewed September 30, 2018
Did you find this review helpful?|
8.8
Excellent
MOHD from Malaysia
Business traveler
Superior
Stayed 1 night in January 2019
Welldone”
Good hotel. Worth the money paid.
Reviewed February 12, 2019
Did you find this review helpful?|
9.2
Exceptional
Dian from Malaysia
Solo traveler
Superior
Stayed 2 nights in January 2019
Worth the money”
I stayed for a week,and was glad I chose this hotel. Such a great location, 5min to Filipino market rm4 by grab car. Free parking is available. Room is spacious with comfy bed and good quality bed linen. Breakfast is tasty with good spread. Overall, very good hotel to stay in KK.
Reviewed January 13, 2019
Did you find this review helpful?|
7.6
Very good
MAH from Malaysia
Couple
Superior
Stayed 1 night in December 2018
Good location with hotel parking lot”
Well maintained hotel, king bed room is big and clean. But the room sound proof is a bit disappointed. Happy with free hotel parking lot even not many but is good enough at the business central to get free hotel parking. Breakfast is quite nice.
Reviewed January 02, 2019
Did you find this review helpful?|
9.2
Exceptional
Steven from Australia
Solo traveler
Superior
Stayed 2 nights in December 2018
Exceptional”
Great location in the centre of the city - 15 minutes walk to the waterfront (though you have to cross a very busy road first). Fantastic breakfast in their large and pleasant restaurant. Room was clean and comfortable.
Staff were friendly but gave inconsistent information. Non-stop Christmas music in the foyer and corridors was very annoying, especially when I could hear it all night in one of my rooms. That room also had no wifi. My second room was quieter and had good wifi.
Reviewed December 31, 2018
Did you find this review helpful?|
5.2
Lee from Malaysia
Family with teens
Superior
Stayed 2 nights in November 2018
1.The hotel doesn't look like the photos shown, it's quite an old hotel but still considered clean.”
2. The breakfast is very good.
3. The shower head is fixed and the partly shower screen is a bit weird and make the floor wet even l have been very careful when l bath 😅😅
4. The air in the room is smelly with moist, l think maybe is the old carpet
Reviewed December 19, 2018
Did you find this review helpful?|
7.2
Very good
Kristel from Philippines
Group
Superior
Stayed 2 nights in December 2018
Very good”
Pros:
Very good location; walking distance from the Centrepoint.
Staff is nice and helpful.
Good value for your money. Breakfast is okay!
Cons:
They don't have slippers in the room and toothbrush in the toilet (basic necessities).
Plus don't forget that you need to pay 20ringgit for the tourism tax
Reviewed December 10, 2018
Did you find this review helpful?|
6.4
Good
MUHAMMAD from Malaysia
Family with young children
Superior
Stayed 2 nights in December 2018
decent hotel”
considering the price, the facilities is not up to the standard. However the food was superb. The manager was very friendly and helpful. Overall, i will only come back if there is no other hotel available
Reviewed December 07, 2018
Did you find this review helpful?|
6.8
Good
Harman from Malaysia
Business traveler
Superior
Stayed 3 nights in December 2018
Just ok!”
Room facilities quite old. some light button no functioning well.
Pillow definitely need to change with good quality sponge.
Some more, I've been given room with kitchen exhaust blower view and it giving me nightmare with the noise sound.
Reviewed December 05, 2018
Did you find this review helpful?|
6.0
Chow from Malaysia
Solo traveler
Superior
Stayed 1 night in December 2018
Not the Hotel I thought it was”
I was.mistaken for a different hotel and was attracted to the discount given. The hotel has seen better days. The carpet is rather old and the toilet bowl was not functioning when I checked in. However, the maintenance staff was fast to repair it. Good Air conditioning - quick to cold the room.
Not much car park within the hotel compound. Staff were pleasant. I got the complimentary breakfast and it's spread was acceptable.
Reviewed December 04, 2018
Did you find this review helpful?|
4.4
AHMAD from Malaysia
Business traveler
Superior
Stayed 1 night in December 2018
Feeling sad”
disappointed bcoz:
1st thing, i had to wait almost 1 hour for check in. But while im waiting, another 5 other customers can check in immediately.
2nd thing, publish in Agoda, written city view but i got jungle view.
3rd thing, remarks large bed but i got twin bed.
4th thing, a bit slow table is cleaned during breakfast.
Suggestion:
1. What is published on the internet (Agoda etc.), customers must be able to.
2. Suppossed my room was on hold first bcoz its book & paid already.
Thanks to the staff named Norman & Nigel to helping me.
Reviewed December 03, 2018
Did you find this review helpful?|
8.0
Excellent
CHUEN from Malaysia
Group
Superior
Stayed 2 nights in November 2018
Nice hotel at a good location”
The room is spacious and the hotel location is within the city.
Walking distance to most of thecity seafood restaurants and to filipina market.
The room come with a nice breakfast and worth your money.
Reviewed December 02, 2018
Did you find this review helpful?|
9.2
Exceptional
VIJAYAKUMAR from Malaysia
Business traveler
Superior
Stayed 2 nights in June 2018
Overall good but still need improvement ”
Internet speed really worst, even though connected to nearest WiFi port. Tested running a speed test on WiFi, ping speed around 59-70ms which is very slow. Please improve on this because business travellers really depending on WiFi and service provider signal. Even can’t get much signal to use our own hotspot. That’s why we really depend on the WiFi from the hotel. But others really good and keep it up. Thanks.
Reviewed June 25, 2018
Did you find this review helpful?|
12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Very good location
- Night Market
- South Bus Terminal is within 0.93 km
