Hotel Shangri-La
2018

Hotel Shangri-La

75 Bandaran Berjaya, P.O Box 11718, Central Business District, Kota Kinabalu, Malaysia, 88819
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Deluxe  Hotel Shangri-La
Deluxe
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     Hotel Shangri-La
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     Hotel Shangri-La

    Guest reviews

    7.7
    Very good
    /10
    (2991 reviews)See what guests said
    8.4
    Excellent

    "The hotel is located at a good location."

    Curendran

    -

    December 28, 2018

    8.0
    Excellent value for money
    Recommended by 86% of guests

    Property highlights

    Things you'll love

    • 930 meters to public transportation

    • Located in heart of Kota Kinabalu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Don't miss out!

    6 travelers are looking at this property right now | 5 travelers have booked today.

    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Sabah Tourism Promotion Corporation90 m
  • Golden Screen Cinemas100 m
  • Cathay Ciniplex200 m
  • Asia City Complex220 m
  • Istana270 m
  • Centre Point Sabah430 m
  • Sabah Court House470 m
  • IT Point480 m
  • Star City Mall480 m
  • Tourism Malaysia500 m
  • Value for money8.0
    Distance to city center0.1km
    Location rating7.9
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport4.6 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 51 m²/549 ft²
    • City view
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    Superior
    Superior
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed or 2 single be...
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    Superior Room Only
    Superior Room Only
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds or 1 king bed
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    Deluxe
    Deluxe
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Superior Room No Window
    Superior Room No Window
    ...
    • Room size: 21 m²/226 ft²
    • No Windows view
    • 2 single beds
    Enter dates to see prices
    Deluxe With Breakfast
    Deluxe With Breakfast
    ...
    • Room size: 28 m²/301 ft²
    • Shower
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    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Bathtub
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    2 Bedroom Suite
    2 Bedroom Suite
    ...
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      Shared room (Dormitory)
      Shared room (Dormitory)
      ...
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        Superior Room - No Views
        Superior Room - No Views
        ...
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          Have a question for Hotel Shangri-La?

          What people love about the property

          • 7.2
            Very good

            "Pros: Very good location;"

            Kristel I.

            |

            December 10, 2018

          • 5.2
            Review score

            "The breakfast is very good."

            Lee F.

            |

            December 19, 2018

          • 8.8
            Excellent

            "Love the helpful staff and cleanliness ."

            Siti S.

            |

            December 29, 2017

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          More about Hotel Shangri-La

          More about Hotel Shangri-La

          10.0
          Exceptional

          "Friendly and helpful staff"

          nor

          |

          December 27, 2018

          An overview

          Show less

          What they offer

          9.2
          Exceptional

          "Such a great location, 5min to Filipino market rm4 by grab c..."

          Dian N.

          |

          January 13, 2019

          Show less

          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Real reviews from real guests

          Agoda Reviews (2991)Booking.com Reviews (496)
          7.7
          /
          10
          Cleanliness7.9
          Facilities7.2
          Location7.9
          Room comfort and quality7.8
          Service7.9
          Value for money8.0
          Provided by verified guests of Agoda
          All languages
          All guests (2991)
          All room types
          Showing 2369 verified guest comments
          12345
          9.6
          Exceptional
          NOOR from Malaysia
          Couple
          Superior
          Stayed 1 night in March 2019
          Exceptional”
          Very comfortable room with complete amenities at affordable price with wide variety of breakfast selection. Will definitely stay again if back in KK.
          Reviewed March 06, 2019
          8.0
          Excellent
          ABDUL from Malaysia
          Family with young children
          Superior
          Stayed 1 night in March 2019
          Good”
          Overall no complaint from me....its a good hotel n the best is our breakfast...i like so much🥰
          Reviewed March 06, 2019
          8.4
          Excellent
          Dorothy from China
          Solo traveler
          Superior
          Stayed 5 nights in February 2019
          Overall good”
          Staff and room were great. Breakfast - ordered room service once that was not so great, looked over the buffet but didn't try it. biggest problem was the internet was not strong enough during peak times, had a hard time connecting.
          Reviewed February 09, 2019
          8.4
          Excellent
          Curendran from Malaysia
          Business traveler
          Deluxe
          Stayed 4 nights in December 2018
          Money well spent for accomodation”
          The hotel is located at a good location. There are many restaurants and convenience store located around the hotel which is open 24 hours daily. Nice local seafood restaurant is just a few minutes walk away from the hotel. The hotel is clean and nice. Its worth the money.
          Reviewed December 28, 2018
          8.4
          Excellent
          Khairul from Malaysia
          Family with young children
          Deluxe
          Stayed 1 night in December 2018
          What u paid is what u get.”
          Quite Impress with the hotel condition even its old building but they had maintain it well. They do renovated the bathroom with modern style. However, the hotel still use old wooden furniture which i think it is the high time to replace it with new one. The pillow case also need to be change because i can see it was being washed too often and already shabby. The window also very high and it is difficult to you to see the nice view from you room but still ok. Overall it was nice to stay here.
          Reviewed December 18, 2018
          9.6
          Exceptional
          LI from China
          Couple
          Superior
          Stayed 3 nights in February 2019
          Good location! Friendly staffs!”
          We enjoyed our stay in Hotel Shangri-La. The location is just perfect for us to explore K.K. We can walk to lots of places within 15 mins. Room was decent and clean, AC, Mini Bar, Hot shower.....The breakfast was great! We even watched the dancing lion show at the lobby on Chinese New Year! It was so nice to have the festival feeling! Thank you!
          Reviewed February 18, 2019
          8.8
          Excellent
          Chung from Brunei Darussalam
          Couple
          Superior
          Stayed 3 nights in February 2019
          Good location”
          Staff is very friendly... Location is very good..
          Reviewed February 27, 2019
          10.0
          Exceptional
          Peter from Australia
          Solo traveler
          Superior
          Stayed 2 nights in October 2018
          Living the life”
          This was the best accommodation. A real home away from home. I had a wonderful view and the breakfast each morning made food for the rest of the day - well who needed anything more. This hotel had the lot and gave you the lot. A pleasure to stay.
          Reviewed October 28, 2018
          10.0
          Exceptional
          Adrian from Malaysia
          Couple
          Deluxe
          Stayed 1 night in October 2018
          A Great Hotel In The Heart Of KK City”
          Booked a Deluxe King room. Hotel receptionists were well trained and friendly. Hotel checking in was smooth and super fast. My room was located on the 9th floor. The room was superb and the toilet was exceptionally clean. Housekeeper did a fantastic job in maintaning the cleaniless in the room and toilet. The view from our hotel window was absolutely stunning, enjoying watching KK city during the day & night as well. Food quality & taste in the Ala Carte menu was ok, could improved a little more. However, buffet breakfast was so good and delicious too, a wide array of food to eat. Last but not least, if you're planning visiting to KK, this is a hotel definitely worth checking in, trust me, you won't regret it. Two Thumbs Up !!!
          Reviewed October 09, 2018
          10.0
          Exceptional
          Low from Malaysia
          Family with teens
          Superior
          Stayed 1 night in September 2018
          Excellent”
          This hotel is shown 3 stars on agoda website but it’s worth than a 4 stars . The building is oldest in kk but the facilities are still maintain and clean nicely. Just a little bit not perfect , no hair dryer , and lower floor a little bit noisy , but overall is great !
          Reviewed September 30, 2018
          6.4
          Good
          salima from Malaysia
          Group
          Superior
          Stayed 1 night in February 2019
          The hotel was comfortable, clean and provided a good nights sleep.”
          Loved that the rooms were clean and comfortable with all basic amenities provided. The only set back was the area surrounding the hotel which had too many massage parlours and night spots which can be a little uncomfortable for lady travellers. However, since we stayed just for a night before our flight the next morning, it was fine. Breakfast spread was also good. Staff were friendly and helpful.
          Reviewed February 22, 2019
          8.8
          Excellent
          MOHD from Malaysia
          Business traveler
          Superior
          Stayed 1 night in January 2019
          Welldone”
          Good hotel. Worth the money paid.
          Reviewed February 12, 2019
          9.2
          Exceptional
          MOHD from Malaysia
          Business traveler
          Superior
          Stayed 1 night in January 2019
          Welldone!”
          Nice place yo stay. Everything is nearby.
          Reviewed February 06, 2019
          9.2
          Exceptional
          Dian from Malaysia
          Solo traveler
          Superior
          Stayed 2 nights in January 2019
          Worth the money”
          I stayed for a week,and was glad I chose this hotel. Such a great location, 5min to Filipino market rm4 by grab car. Free parking is available. Room is spacious with comfy bed and good quality bed linen. Breakfast is tasty with good spread. Overall, very good hotel to stay in KK.
          Reviewed January 13, 2019
          7.6
          Very good
          MAH from Malaysia
          Couple
          Superior
          Stayed 1 night in December 2018
          Good location with hotel parking lot”
          Well maintained hotel, king bed room is big and clean. But the room sound proof is a bit disappointed. Happy with free hotel parking lot even not many but is good enough at the business central to get free hotel parking. Breakfast is quite nice.
          Reviewed January 02, 2019
          9.2
          Exceptional
          Steven from Australia
          Solo traveler
          Superior
          Stayed 2 nights in December 2018
          Exceptional”
          Great location in the centre of the city - 15 minutes walk to the waterfront (though you have to cross a very busy road first). Fantastic breakfast in their large and pleasant restaurant. Room was clean and comfortable. Staff were friendly but gave inconsistent information. Non-stop Christmas music in the foyer and corridors was very annoying, especially when I could hear it all night in one of my rooms. That room also had no wifi. My second room was quieter and had good wifi.
          Reviewed December 31, 2018
          5.2
          Lee from Malaysia
          Family with teens
          Superior
          Stayed 2 nights in November 2018
          1.The hotel doesn't look like the photos shown, it's quite an old hotel but still considered clean.”
          2. The breakfast is very good. 3. The shower head is fixed and the partly shower screen is a bit weird and make the floor wet even l have been very careful when l bath 😅😅 4. The air in the room is smelly with moist, l think maybe is the old carpet
          Reviewed December 19, 2018
          7.2
          Very good
          Kristel from Philippines
          Group
          Superior
          Stayed 2 nights in December 2018
          Very good”
          Pros: Very good location; walking distance from the Centrepoint. Staff is nice and helpful. Good value for your money. Breakfast is okay! Cons: They don't have slippers in the room and toothbrush in the toilet (basic necessities). Plus don't forget that you need to pay 20ringgit for the tourism tax
          Reviewed December 10, 2018
          9.2
          Exceptional
          VIJAYAKUMAR from Malaysia
          Business traveler
          Superior
          Stayed 2 nights in June 2018
          Overall good but still need improvement ”
          Internet speed really worst, even though connected to nearest WiFi port. Tested running a speed test on WiFi, ping speed around 59-70ms which is very slow. Please improve on this because business travellers really depending on WiFi and service provider signal. Even can’t get much signal to use our own hotspot. That’s why we really depend on the WiFi from the hotel. But others really good and keep it up. Thanks.
          Reviewed June 25, 2018
          10.0
          Exceptional
          Chris
          Couple
          Superior
          Stayed 1 night in February 2019
          Strategic Place to Stay”
          Location is perfect, most of attraction places are walking distant. Breakfast is awesome and staff are friendly.
          Reviewed February 24, 2019
          12345
          This is a popular property. Don't miss out!

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          Hotel Shangri-La
          |Very good 7.7
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          • Very good location
          • Night Market
          • South Bus Terminal is within 0.93 km