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8.0
Excellent
5,312 reviews
5,312 reviews
"Very very clean!"
"Top rooms, big bathroom , clean… Receptionist offered us to prepare a breakfast box for our Rafting tour that started at 4:30 am."
"Convenience store, and a number of cafes / restaurants/ coffee shops serving relatively good eats are within reasonable walking distance from the hotel."
"Good location"
"Room is spacious."
8.0
Excellent
Location rating score
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Hotel Shangri-La
The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. This 3-star property features restaurant to make your stay more indulgent and memorable.
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Coffee shop
Bar
Laundry service
6 travelers have booked today.
Value for money | 8.1 |
Distance to city center | 0.1km |
Location rating | 8.0 |
Nearest airport | Kota Kinabalu International Airport (BKI) |
Distance to airport | 6.5 km |
What time is check-in and check-out at Hotel Shangri-La?
Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.
How do I get to Hotel Shangri-La?
For those who wish to drive their own cars, Hotel Shangri-La has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.
Is breakfast offered at Hotel Shangri-La?
Start your mornings right, with the continental and buffet breakfast options offered at Hotel Shangri-La. There's an additional charge of 30 MYR for adults and 25 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.
What are my dining options at Hotel Shangri-La?
Hotel Shangri-La features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.
Can special events be hosted at Hotel Shangri-La?
You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hotel Shangri-La. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.
Can business events be hosted at Hotel Shangri-La?
On-site venues and convenient event services make Hotel Shangri-La an ideal choice for hosting events such as corporate events and meetings. The venue available at the hotel can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.
What is the smoking policy at Hotel Shangri-La?
Hotel Shangri-La does not permit smoking in any of its rooms or indoor areas.
What is the closest train, metro, or bus station to Hotel Shangri-La?
South Bus Terminal is the closest train, metro, or bus station, about 930 m away from Hotel Shangri-La.
What restaurants are nearby Hotel Shangri-La?
Hotel Shangri-La is located in Central Business District, famous for good restaurants such as Welcome Seafood Restaurant, Fatt Kee Seafood Restaurant and Kedai Kopi Yee Fung.
What popular shopping places are close to Hotel Shangri-La?
Hotel Shangri-La is located in Central Business District area which features shopping places such as Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.
What are popular attractions near Hotel Shangri-La?
Guests at Hotel Shangri-La can easily visit Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum located in the Central Business District area.
What popular natural sightseeing spots are close to Hotel Shangri-La?
Hotel Shangri-La is located in the Central Business District area, which is famous for natural sightseeing destinations such as Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.
9.6
"Very very clean!"
Priscilla
|
February 27, 2023
9.6
"Top rooms, big bathroom , clean… Receptionist offered us to prepare a breakfast box for our Rafting tour that started at 4:30 am."
Stefan
|
January 11, 2023
8.4
"Convenience store, and a number of cafes / restaurants/ coffee shops serving relatively good eats are within reasonable walking distance from the hotel."
Sylvia
|
January 21, 2023
Hotel Shangri-La
Hotel Shangri-La is the perfect choice for travelers who want to take in the sights and sounds of Kota Kinabalu. Experience an urban escape in Kota Kinabalu with a stay at Hotel Shangri-La, with its exceptional location right in the city center.
Hotel Shangri-La offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Kota Kinabalu even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Hotel Shangri-La is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Hotel Shangri-La include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.
Dining and things to do
Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Shangri-La. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel Shangri-La is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions.
A night in at the hotel's bar can be as fun as a night out with your travel companions.
Reasons to stay here
Rooms don't get much cheaper than here, being less than 93% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated onsite or nearby dining above 98% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 97% of other accommodations in Kota Kinabalu.
7.5
Breakfast
195 mentions
Housekeeping
185 mentions
Internet
71 mentions
Food & Dining
61 mentions
8
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
Great Place for Short Stay.”
I've booked 3 nights for a couple staycation and short getaway. Great location, walkable to many places of interest. Great hospitality and very clean room. Everything is great until when got our room, we were located on 2nd floor, no window, just a wall covered with curtains. No queen bed but instead 2 single beds. Overall experience is great and very satisfying especially the house-keeper that look after the 2nd floor. She kept the room super neat and tidy and taking pride of what she's doing. Well done.
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Dear Zulkifli, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. Please note that you booked an economy room without a window yet I'm glad your overall experience is great. I look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager.
Excellent service! Great breakfast buffet! Comfy clean rooms! Fast WiFi’s!”
Our group enjoyed our stay at Hotel Shangrila! We loved the breakfast buffet international cuisine choices! Special shout out to Ms Annis in the front desk that assisted us booking our grab ride going to the bus terminal for our cross-border ride going to Brunei from Malaysia! Thumbs up for cleanliness and value for money! There are nearby convenience stores and KFC👍
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Hotel Shangri-La : The Smartest Choice in Kota Kinabalu”
We had just checked out from Gaya Island on the day we checked in to Shangri-La Hotel. It took us less than 5 minutes to get to the hotel from Jesselton Point with a Grab fare of RM4.00. Checking in was very quick. The location is very strategic. Since my husband had food poisoning on our last day in Gaya Island, it was very easy to see doctor since clinic is just few steps away from the hotel. The clinic was along the row with 99 Speedmart, 7-11 and Orange. We had dinner from the in-room hotel service. Food was served to our room as I needed to look after my husband. To get to the airport from the hotel, it took us about 10 minutes. Grab fare was about RM10.00 to RM12.00. I strongly recommend this hotel if you are in the city of Kota Kinabalu.
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Dear Nurufarhina, Greeting from Hotel Shangri La KK Thank you very much for your kind review and I hope your husband has recovered fully. I'm so glad and happy that you find surrounding us is convenient for you. If you may visit KK again, please contact me in any assistance needed. Have a good day ahead. Best regards, Winda, Front Office Manager
Exceptional”
The staffs were helpful and friendly. The housekeeping staffs greeted us with smile whenever they saw us. The room is spacious and we were very satisfied with the bath tub. The water temperature/heater worked well. For the breakfast menu, although not having a wide variety to choose from, it was enough to choose for someone who doesn’t eat a lot like me. Their food tasted amazing and I would recommend their roti canai with curry. The only thing that bothered me during our stay would be the sound of vehicle as the hotel was beside the main road. But, it doesn’t matter as much because my husband and I came in late from the airport and I fell asleep not long after that despite the sound of vehicles passing by. All in all, everything is good.
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Dear Felicia, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. Your fair feedback on the hotel is very much appreciated. We look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager.
My second visit and I’ll definitely go again! ”
My husband and I had a very pleasant and romantic honeymoon stay for 5D4N in the jacuzzi suite! The room was huge and it felt like home, having a separate hall and room with bed. The jacuzzi was amazing. We had good time but there was some problem with the jacuzzi and it became non functional on the day 3 of our stay. Anyways, we were welcomed with a beautiful honeymoon setting in our room and it really made our day! Totally worth the money paid and we’ll definitely choose Shangari-la again if we were to revisit Sabah.
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Dear Sathisya, Thank you for taking the time to rate and review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay and my sincere apology for the not so nice experience you had with our jacuzzi issues, we are in the midst of fixing him. In the meantime please look for me for any assistance needed on your next trip to Kota Kinabalu! Best Regards, Winda, Front Office Manager
MONEY'S WORTH”
Breakfast is tasty. The hotel's location is not far from the city. A car park is also available. When i need/request something, I don't have to wait long. Friendly and attentive staff. The room was classics but very clean and nice. Other matters there is no problem. I and family are satisfied and definitely will come again.
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Dear Valued Guest Thank you for taking the time to rate and review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. I look forward to seeing you and please look for me for any assistance needed on your next trip to Kota Kinabalu! Best Regards,
Exceptional”
From the minute I walked into the hotel until the time I left I was impressed with the friendliness and helpfulness of the people who work there. The location is great, the restaurant is excellent and the facility is sparkling clean. I can't say enough good things about this hotel!
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Dear William Greeting from Hotel Shangri La KK! Thank you very much for staying with us and looking forward to your next visit. We are glad that you enjoyed your stay and we are so happy with your positive feedback. Do contact me in any assistance needed in the near future. Best regards, Winda, Front Office Manager
Best choice to stay at for a weekend or long stay (less than a week)”
Usually opt to stay here since its shangrila. And its affordable. Location wise is convenient, breakfast is the best, parking available and pretty safe. Check in and out fast and excellent. Hot water, iron board, and qiblat sign available, useful for muslim travellers. Fridge available too. Tv choices are okay. Since we’re on the phone most pf the time. Otherwise, highly recommended!
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Dear Shanaz, Greeting from Hotel Shangri La Kota Kinabalu! Thank you for choosing us and for sharing your feedback on Agoda.com. I am pleased that you enjoyed your stay and It is wonderful to hear that you found our hotel to be valuable. We look forward to welcoming you again soon. Have a great day ahead and Happy Holiday! Best regards, Winda, Front Office Manager.
Very Great Service”
Hotel Shangri La staff is very kind and helpful. their service is 10/10. their room also very clean and the food is very delicious 😍 i would rwpeat again this hotel if i go Sabah in a future ☺️
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Dear Intan, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. I look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager.
The hotel was nice and clean. The staff was courteous. The location was near shopping area.”
The breakfast was good but not much variety. But overall it was a good experience staying here. Will definitely return to this hotel if we coming to Kota Kinabalu. Cheers!
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Dear Rosana, Greeting from Hotel Shangri La Kota Kinabalu, Thank you very much for your positive feedback on your recent stay with us. Will see you again soon. Once again thank you and have a great day ahead! Best regards, Winda, Front Office Manager
Value for money and great service”
Staff is attentive and friendly. Few minutes walk away from city centre, waterfront area. It's a bit hidden away from the waterfront busy streets, but every point of interest, is just a few minutes walk away. Stone throw away from the famous discotheque. The surrounding areas has a few 24hours convenient stores, and popular eateries. IMO, i was surprised with the really clean room, + bathtub despite its old exterior. I doubt you can get the same value around the vicinity. Breakfast is on par with other 4 -5 stars hotel - choices and taste. (Hint* Egg Station) It may not have the grand sunset view, but that view is just a few minutes walk away.
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Dear Clement, Thank you for taking the time to rate and review our property, your comments are very much valued. We are pleased that you found value and hospitality during your stay. I look forward to seeing you and please look for me for any assistance needed on your next trip to Kota Kinabalu! Best Regards, Winda, Front Office Manager
It's been my second home since 2012 until today. ”
I have tried other more expensive hotels, but nothing beats this. The centralized air-cond control is more sensitive than the single unit type. The centralized hot water shower never looses heat even after long continuous shower, which compliments the bath tub use perfectly. And the water pressure is so high that every shower is so refreshing.
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Dear Valued Guest, Warmest greeting from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. We look forward to seeing you on your next trip to Sabah!
Exceptional”
The hotel location is very near (walking distance) about 10minutes walk, to the food hunting spot, hotel is clean and comfortable, staff is helpful and friendly. Overall i enjoy of my 2days overnight here.
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Dear Shi, Greeting from Hotel Shangri La KK Thank you very much for your review, we appreciate it much. I'm so glad that you had enjoyed your stay with us and that you find surrounding us is convenient. If you visit KK again, do contact me in any assistance needed. Have a good day. Best regards, Winda, Front Office Manager
Great location. Good staff. Nice hotel.”
Location is good. Within walking distance to many places in KK. Staff are very helpful & nice. Buffet breakfast is lovely. Hotel should have a higher rating / more stars. It’s a good place to stay in KK. We’ll definitely stay again.
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Dear Ramesh, Greeting from Hotel Shangri La Kota Kinabalu, Thank you for your feedback on your recent stay with us, I appreciate it very much. I'm so glad that your stay with us is simply satisfied and your comment highly motivates us, THANK YOU! Hoping to see you again soon and have a very good day ahead! Best regards, Winda, Front Office Manager
Best Choice”
Friendly staff, spacious lobby space, ample parking, breakfast available, large and spacious and clean rooms.Perfect for your family vavation spot. The price is very reasonable.
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Dear Mohd, Warmest greetings from Hotel Shangri La Kota Kinabalu, Thank you for taking the time to review our property, your comments are very much valued. I look forward to seeing you on your next trip to Sabah! Best Regards, Winda, Front Office Manager.
Best breakfast ever ⭐️⭐️⭐️⭐️⭐️”
The breakfast was superb with variety of food choices. Great location. Parking was provided for the guest. Iron was available for each room. Need deposit rm100 upon check in. Overall great!!
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Dear Nurul, Greeting from Hotel Shangri La KK! Thank you for your time to rate and review us, it much appreciated and we are glad that you enjoyed your stay. I look forward to seeing you and please look for me in any assistance needed when you come to KK again. Best regards, Winda, Front Office Manager
❤️”
Affordable yet we had a very comfortable stay. The rooms are clean and spacious, plus the buffet breakfast had a lot of choices. Thank you! 😊
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Dear Valued Guest, Thank you for taking the time to rate our property, it's very much valued. We glad that you like it here and we look forward for your next visit. Have a great day ahead and please look for me on your next trip to Kota Kinabalu! Best Regards,
Great clean hotel in a central location. Restaurant has great coffee which can be hard to find..”
Walking distance to shops & restaurants. This hotel had everything we needed.
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Dear Susie, Thank you for taking the time to rate and review our property, your comments are very much valued. We appreciate your comments regarding the coffee and places that interest you. We are pleased that you found value and hospitality during your stay. We look forward to seeing you and please look for me on your next trip to Kota Kinabalu! Best Regards, Winda, Front Office Manager
👍”
I stay for 2 night. I already request for early check in and already call the front desk. They said I can check in around 12 pm. When I arrived around 1 pm. They ask me to pay extra rm100. However, I checked out around 9 am. They not giving me my money back. 😅 Btw, overall was okay.
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The best!”
Customer service tiptop.. Breakfast is nice.. Internet connection for my business conference is very good.. Room is cozy and very well maintained.. In room dining is great... Security is the best & secure parking space... Highly recommended 👍
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