Hotel Shangri-La
2018

Hotel Shangri-La

75 Bandaran Berjaya, P.O Box 11718, Central Business District, Kota Kinabalu, Malaysia, 88819
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Deluxe Hotel Shangri-La
Deluxe
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     Hotel Shangri-La
     Hotel Shangri-La
    Deluxe Hotel Shangri-La
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     Hotel Shangri-La

    Guest reviews

    7.7
    Very good
    /10
    (2867 reviews)See what guests said
    8.4
    Excellent

    "The hotel is located at a good location."

    Curendran

    -

    December 28, 2018

    7.9
    Very good cleanliness
    Recommended by 84% of guests

    Property highlights

    • 930 meters to public transportation

    • Located in heart of Kota Kinabalu

    • Free Wi-Fi in all rooms!

    • Air conditioning

    This property is in high demand!Booked 64 times this week | 12 travelers are looking at this property right now
    Very good
    Location
    7.9
    See map
    Very good location - Inside city center
    Popular neighborhood
    Nearby
    Popular
  • Asia City Complex220 m
  • Istana270 m
  • Centre Point Sabah430 m
  • Sabah Court House470 m
  • Star City Mall480 m
  • Kota Kinabalu City Waterfront510 m
  • Daihatsu Api-api Centre560 m
  • Vals Bundle Shop580 m
  • City Park620 m
  • Night Market, Kota Kinabalu630 m
  • Value for money7.9
    Distance to city center0.1km
    Location rating7.9
    Nearest airportKota Kinabalu International Airport (BKI)
    Distance to airport4.5 km
    Select your room
    7.8
    Very good
    Room comfort & quality
    Suite
    Suite
    ...
    • Room size: 51 m²/549 ft²
    • City view
    • 1 super king bed
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    Superior
    Superior
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed or 2 single be...
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    Superior Room Only
    Superior Room Only
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 2 single beds or 1 double b...
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    Deluxe
    Deluxe
    ...
    • Room size: 21 m²/226 ft²
    • City view
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Superior Room No Window
    Superior Room No Window
    ...
    • Room size: 21 m²/226 ft²
    • No Windows view
    • 2 single beds
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    Deluxe With Breakfast
    Deluxe With Breakfast
    ...
    • Room size: 28 m²/301 ft²
    • Shower
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    Twin/Double room - De Luxe
    Twin/Double room - De Luxe
    ...
    • Bathtub
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    Double Room - Superior
    Double Room - Superior
    ...
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      2 Bedroom Suite
      2 Bedroom Suite
      ...
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        Superior Room - No Views
        Superior Room - No Views
        ...
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          What people love about the property

          • 7.2
            Very good

            "Pros: Very good location;"

            Kristel I.

            |

            December 10, 2018

          • 5.2
            Review score

            "The breakfast is very good."

            Lee F.

            |

            December 19, 2018

          • 8.8
            Excellent

            "Love the helpful staff and cleanliness ."

            Siti S.

            |

            December 29, 2017

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          More about Hotel Shangri-La

          More about Hotel Shangri-La

          10.0
          Exceptional

          "Friendly and helpful staff"

          nor

          |

          December 27, 2018

          An overview

          Show less

          What they offer

          9.2
          Exceptional

          "Such a great location, 5min to Filipino market rm4 by grab c..."

          Dian N.

          |

          January 13, 2019

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          Nearest essentials

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          What's nearby

          Distances shown are straight-line distances on the map. Actual travel distances may vary.
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          Property's guest policies

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          Some helpful facts

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          Announcements

          From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

          Real reviews from real guests

          Agoda Reviews (2867)Booking.com Reviews (530)
          7.7
          /
          10
          Cleanliness7.9
          Facilities7.1
          Location7.9
          Room comfort and quality7.8
          Service7.8
          Value for money7.9
          Provided by verified guests of Agoda
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          All guests (2867)
          All room types
          Showing 2316 verified guest comments
          12345
          8.4
          Excellent
          Dorothy from China
          Solo traveler
          Superior
          Stayed 5 nights in February 2019
          Overall good”
          Staff and room were great. Breakfast - ordered room service once that was not so great, looked over the buffet but didn't try it. biggest problem was the internet was not strong enough during peak times, had a hard time connecting.
          Reviewed February 09, 2019
          8.4
          Excellent
          Curendran from Malaysia
          Business traveler
          Deluxe
          Stayed 4 nights in December 2018
          Money well spent for accomodation”
          The hotel is located at a good location. There are many restaurants and convenience store located around the hotel which is open 24 hours daily. Nice local seafood restaurant is just a few minutes walk away from the hotel. The hotel is clean and nice. Its worth the money.
          Reviewed December 28, 2018
          8.4
          Excellent
          Khairul from Malaysia
          Family with young children
          Deluxe
          Stayed 1 night in December 2018
          What u paid is what u get.”
          Quite Impress with the hotel condition even its old building but they had maintain it well. They do renovated the bathroom with modern style. However, the hotel still use old wooden furniture which i think it is the high time to replace it with new one. The pillow case also need to be change because i can see it was being washed too often and already shabby. The window also very high and it is difficult to you to see the nice view from you room but still ok. Overall it was nice to stay here.
          Reviewed December 18, 2018
          10.0
          Exceptional
          Linda from Canada
          Couple
          Superior
          Stayed 1 night in February 2019
          Exceptional”
          The rooms were clean and large. The buffet breakfast had lots of choices.
          Reviewed February 05, 2019
          10.0
          Exceptional
          Peter from Australia
          Solo traveler
          Superior
          Stayed 2 nights in October 2018
          Living the life”
          This was the best accommodation. A real home away from home. I had a wonderful view and the breakfast each morning made food for the rest of the day - well who needed anything more. This hotel had the lot and gave you the lot. A pleasure to stay.
          Reviewed October 28, 2018
          10.0
          Exceptional
          Adrian from Malaysia
          Couple
          Deluxe
          Stayed 1 night in October 2018
          A Great Hotel In The Heart Of KK City”
          Booked a Deluxe King room. Hotel receptionists were well trained and friendly. Hotel checking in was smooth and super fast. My room was located on the 9th floor. The room was superb and the toilet was exceptionally clean. Housekeeper did a fantastic job in maintaning the cleaniless in the room and toilet. The view from our hotel window was absolutely stunning, enjoying watching KK city during the day & night as well. Food quality & taste in the Ala Carte menu was ok, could improved a little more. However, buffet breakfast was so good and delicious too, a wide array of food to eat. Last but not least, if you're planning visiting to KK, this is a hotel definitely worth checking in, trust me, you won't regret it. Two Thumbs Up !!!
          Reviewed October 09, 2018
          10.0
          Exceptional
          andre from Malaysia
          Family with young children
          Superior
          Stayed 1 night in September 2018
          Exceptional”
          All is good only that maybe the time I check in there's so much people Check in and out, if the permanent receptionist staff want to scolded the trainers don't make it in front of the customer.. This might affect the customer.
          Reviewed October 01, 2018
          10.0
          Exceptional
          Low from Malaysia
          Family with teens
          Superior
          Stayed 1 night in September 2018
          Excellent”
          This hotel is shown 3 stars on agoda website but it’s worth than a 4 stars . The building is oldest in kk but the facilities are still maintain and clean nicely. Just a little bit not perfect , no hair dryer , and lower floor a little bit noisy , but overall is great !
          Reviewed September 30, 2018
          8.8
          Excellent
          MOHD from Malaysia
          Business traveler
          Superior
          Stayed 1 night in January 2019
          Welldone”
          Good hotel. Worth the money paid.
          Reviewed February 12, 2019
          9.2
          Exceptional
          Dian from Malaysia
          Solo traveler
          Superior
          Stayed 2 nights in January 2019
          Worth the money”
          I stayed for a week,and was glad I chose this hotel. Such a great location, 5min to Filipino market rm4 by grab car. Free parking is available. Room is spacious with comfy bed and good quality bed linen. Breakfast is tasty with good spread. Overall, very good hotel to stay in KK.
          Reviewed January 13, 2019
          7.6
          Very good
          MAH from Malaysia
          Couple
          Superior
          Stayed 1 night in December 2018
          Good location with hotel parking lot”
          Well maintained hotel, king bed room is big and clean. But the room sound proof is a bit disappointed. Happy with free hotel parking lot even not many but is good enough at the business central to get free hotel parking. Breakfast is quite nice.
          Reviewed January 02, 2019
          9.2
          Exceptional
          Steven from Australia
          Solo traveler
          Superior
          Stayed 2 nights in December 2018
          Exceptional”
          Great location in the centre of the city - 15 minutes walk to the waterfront (though you have to cross a very busy road first). Fantastic breakfast in their large and pleasant restaurant. Room was clean and comfortable. Staff were friendly but gave inconsistent information. Non-stop Christmas music in the foyer and corridors was very annoying, especially when I could hear it all night in one of my rooms. That room also had no wifi. My second room was quieter and had good wifi.
          Reviewed December 31, 2018
          5.2
          Lee from Malaysia
          Family with teens
          Superior
          Stayed 2 nights in November 2018
          1.The hotel doesn't look like the photos shown, it's quite an old hotel but still considered clean.”
          2. The breakfast is very good. 3. The shower head is fixed and the partly shower screen is a bit weird and make the floor wet even l have been very careful when l bath 😅😅 4. The air in the room is smelly with moist, l think maybe is the old carpet
          Reviewed December 19, 2018
          7.2
          Very good
          Kristel from Philippines
          Group
          Superior
          Stayed 2 nights in December 2018
          Very good”
          Pros: Very good location; walking distance from the Centrepoint. Staff is nice and helpful. Good value for your money. Breakfast is okay! Cons: They don't have slippers in the room and toothbrush in the toilet (basic necessities). Plus don't forget that you need to pay 20ringgit for the tourism tax
          Reviewed December 10, 2018
          6.4
          Good
          MUHAMMAD from Malaysia
          Family with young children
          Superior
          Stayed 2 nights in December 2018
          decent hotel”
          considering the price, the facilities is not up to the standard. However the food was superb. The manager was very friendly and helpful. Overall, i will only come back if there is no other hotel available
          Reviewed December 07, 2018
          6.8
          Good
          Harman from Malaysia
          Business traveler
          Superior
          Stayed 3 nights in December 2018
          Just ok!”
          Room facilities quite old. some light button no functioning well. Pillow definitely need to change with good quality sponge. Some more, I've been given room with kitchen exhaust blower view and it giving me nightmare with the noise sound.
          Reviewed December 05, 2018
          6.0
          Chow from Malaysia
          Solo traveler
          Superior
          Stayed 1 night in December 2018
          Not the Hotel I thought it was”
          I was.mistaken for a different hotel and was attracted to the discount given. The hotel has seen better days. The carpet is rather old and the toilet bowl was not functioning when I checked in. However, the maintenance staff was fast to repair it. Good Air conditioning - quick to cold the room. Not much car park within the hotel compound. Staff were pleasant. I got the complimentary breakfast and it's spread was acceptable.
          Reviewed December 04, 2018
          4.4
          AHMAD from Malaysia
          Business traveler
          Superior
          Stayed 1 night in December 2018
          Feeling sad”
          disappointed bcoz: 1st thing, i had to wait almost 1 hour for check in. But while im waiting, another 5 other customers can check in immediately. 2nd thing, publish in Agoda, written city view but i got jungle view. 3rd thing, remarks large bed but i got twin bed. 4th thing, a bit slow table is cleaned during breakfast. Suggestion: 1. What is published on the internet (Agoda etc.), customers must be able to. 2. Suppossed my room was on hold first bcoz its book & paid already. Thanks to the staff named Norman & Nigel to helping me.
          Reviewed December 03, 2018
          8.0
          Excellent
          CHUEN from Malaysia
          Group
          Superior
          Stayed 2 nights in November 2018
          Nice hotel at a good location”
          The room is spacious and the hotel location is within the city. Walking distance to most of thecity seafood restaurants and to filipina market. The room come with a nice breakfast and worth your money.
          Reviewed December 02, 2018
          9.2
          Exceptional
          VIJAYAKUMAR from Malaysia
          Business traveler
          Superior
          Stayed 2 nights in June 2018
          Overall good but still need improvement ”
          Internet speed really worst, even though connected to nearest WiFi port. Tested running a speed test on WiFi, ping speed around 59-70ms which is very slow. Please improve on this because business travellers really depending on WiFi and service provider signal. Even can’t get much signal to use our own hotspot. That’s why we really depend on the WiFi from the hotel. But others really good and keep it up. Thanks.
          Reviewed June 25, 2018
          12345
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          Hotel Shangri-La
          |Very good 7.7
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          • Very good location
          • Night Market
          • South Bus Terminal is within 0.93 km