Travelling to Malaysia? Read all updated requirements before you book.

7.9

Very good
16.0% this month
/10
(4,671 reviews)See what guests said
Highly rated by guests – 82% would recommend
Housekeeping132
Breakfast82
Car Park19
See map

8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
FREE
Walkable places
Sabah Tourism Promotion Corporation

90 m

Golden Screen Cinemas

100 m

Sabah State Mosque (Masjid Negeri Sabah)

160 m

Mamutik Island

160 m

Cathay Ciniplex

200 m

Popular landmarks
Night Market

670 m

Gaya Street Sunday Market

750 m

Kota Kinabalu City Mosque

1.0 km

Signal Hill Observatory Platform

1.1 km

Sabah State Museum

1.8 km

Closest landmarks
DBKK Parking

300 m

Klinik Kesihatan Ibu dan Anak Pekan

410 m

Taman Ilham

460 m

Sabah Court House

470 m

IT Point

480 m

Hotel Shangri-La

"Excellent service."

Irwan - May 14, 2022
 Hotel Shangri-La
 Hotel Shangri-La
Lobby Hotel Shangri-La
See all 74 photos

Removed from saved list

Hotel Shangri-La

75 Bandaran Berjaya, P.O Box 11718, Central Business District, Kota Kinabalu, Malaysia, 88819 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Strategically situated in Central Business District, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sapi Island. This 3-star property features restaurant to make your stay more indulgent and memorable.

Show more

Attention

This property is in high demand!

3 travelers have booked today.

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 900 meters to public transportation

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Value for money8.0
Distance to city center0.1km
Location rating8.0
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.5 km

Rooms available at Hotel Shangri-La

Very good
Room comfort & quality

7.8

Deluxe Hill View Twin Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Deluxe Hill View King Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Suite with Steam Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Economy Twin
...
  • Room size: 23 m²/248 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Deluxe Twin City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Suite with Jacuzzi
...
  • Room size: 47 m²/506 ft²
  • Mountain view
  • 1 king bed and 1 sofa bed
Enter dates to see prices
Deluxe Double Room with City View
...
  • Room size: 23 m²/248 ft²
  • Outdoor view
  • 1 double bed
Enter dates to see prices
Deluxe Double Room with Hill View
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 queen bed
Enter dates to see prices
Deluxe King City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Quadruple Suite with Jacuzzi
...
  • Room size: 23 m²/248 ft²
  • Shower
  • 2 single beds and 1 king be...
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at Hotel Shangri-La?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at Hotel Shangri-La?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Hotel Shangri-La?

For those who wish to drive their own cars, Hotel Shangri-La has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Shangri-La?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Shangri-La. There's an additional charge of 30 MYR for adults and 20 MYR for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Shangri-La?

Hotel Shangri-La features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. International cuisine is available for guests. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian and halal diets are prepared with the utmost care and attention.

Can special events be hosted at Hotel Shangri-La?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings and private events can be hosted at Hotel Shangri-La. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at Hotel Shangri-La?

On-site venues and convenient event services make Hotel Shangri-La an ideal choice for hosting events such as corporate events and meetings. The venue available at the hotel can accommodate up to 150 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Shangri-La?

Hotel Shangri-La does not permit smoking in any of its rooms or indoor areas.

What is the closest train, metro, or bus station to Hotel Shangri-La?

South Bus Terminal is the closest train, metro, or bus station, about 930 m away from Hotel Shangri-La.

What restaurants are nearby Hotel Shangri-La?

Hotel Shangri-La is located in Central Business District, famous for good restaurants such as D'Place Kinabalu, Sri Latha Curry House and Fish & Co..

What popular shopping places are close to Hotel Shangri-La?

Hotel Shangri-La is located in Central Business District area which features shopping places such as Gaya Street Sunday Market, Night Market and Suria Sabah Shopping Mall.

What are popular attractions near Hotel Shangri-La?

Guests at Hotel Shangri-La can easily visit Poring Hot Springs, Kota Kinabalu City Mosque and Sabah State Museum located in the Central Business District area.

What popular natural sightseeing spots are close to Hotel Shangri-La?

Hotel Shangri-La is located in the Central Business District area, which is famous for natural sightseeing destinations such as Kota Kinabalu Wetland Centre, Mount Kinabalu Botanical Garden and Kokol Hill.

Show more questions
See map

Explore the neighborhood

What people love about Hotel Shangri-La

  • 10

    Exceptional

    "Excellent service."

    Irwan

    |

    May 14, 2022

  • 8.8

    Excellent

    "Easy shopping."

    Masnina

    |

    May 3, 2022

  • 10

    Exceptional

    "Highly recommended"

    Rozita

    |

    May 1, 2022

Property ranking|Compared to 1,311 Kota Kinabalu properties
See all rankings
Room comfort score
7.8/10
Cheapest price score
Room size
27 sqm.
Cleanliness score
8/10
Better than
96
%
of Kota Kinabalu properties
Better than
91
%
of Kota Kinabalu properties
Bigger than
90
%
of Kota Kinabalu properties
Better than
84
%
of Kota Kinabalu properties
Overall rating:

7.9

Very good
4,671 reviews
Cleanliness
8.0
Facilities
7.4
Location
8.0
Read all reviews >
What travelers say they love:
Overall the hotel is very a good value for money.
Nur from Malaysia
Solo traveler
More about Hotel Shangri-La

More about Hotel Shangri-La

Hotel Shangri-La

Hotel Shangri-La is the perfect choice for travelers who want to take in the sights and sounds of Kota Kinabalu. Experience an urban escape in Kota Kinabalu with a stay at Hotel Shangri-La, with its exceptional location right in the city center.
Hotel Shangri-La offers impeccable service and all the essential amenities to travelers. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. Taxi services provided by the hotel make exploring Kota Kinabalu even more convenient. If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site.
The hotel provides front desk services such as concierge service and luggage storage for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available. For lazy days and nights, in-room conveniences like room service and daily housekeeping let you make the most of your room.
Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests.
Each guestroom at Hotel Shangri-La is furnished and equipped with handy amenities. Some rooms are equipped with linen service and air conditioning for your convenience. Some rooms at Hotel Shangri-La include special design features like a separate living room. In-room entertainment such as television and cable TV is provided for guests in some selected rooms.
The hotel also offers bottled water, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at Hotel Shangri-La. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Hotel Shangri-La is ready to serve your most specific needs. A selection of food types including halal options is available for guests with dietary restrictions. A night in at the hotel's bar can be as fun as a night out with your travel companions.
Hotel Shangri-La offers wonderful recreational facilities for guests to enjoy. Have fun with your friends or family, or even meet new people at the shared lounge and TV area.


Reasons to stay here

Rooms don't get much cheaper than here, being less than 90% of the city's accommodation.
Know you'll get excellent dining options here, where past guests have rated it above 97% of the city's accommodation.
It's hard to beat the room comfort here, which is rated higher than 95% of other accommodations in Kota Kinabalu.

Show more
Amenities and facilities
Very good
Facilities

7.4

Most talked about facilities

Breakfast

195 mentions

Housekeeping

185 mentions

Internet

71 mentions

Food & Dining

61 mentions

Languages spoken

  • English
  • Malay

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Ticket services
  • Tours

Cleanliness and safety

  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Safe dining setup
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Restaurant [halal]
  • Restaurants
  • Room service

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Soundproof rooms

Getting around

  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Food and dining
Breakfast options
  • Asian
  • Continental
  • Halal
Restaurants on site

Tivoli Cafe

  • Cuisine: Asian, Local, Seafood
  • Menu: A-la-carte
Location
75 Bandaran Berjaya, P.O Box 11718, Central Business District, Kota Kinabalu, Malaysia, 88819
Very good
Location

8

Airports

  • Kota Kinabalu International Airport (BKI)
    6.5 km
  • Labuan Airport (LBU)
    118.8 km

Public transportation

  • South Bus Terminal
    930 m
  • North Borneo Railway
    3.8 km

Hospital or clinic

  • Klinik Kesihatan Ibu dan Anak Pekan
    410 m

Shopping

  • Gaya Street Sunday Market
    750 m

Convenience store

  • 7 Eleven
    150 m

Cash withdrawal

  • ATM
    390 m
What's nearby

Popular landmarks

  • Mamutik Island
    160 m
  • Night Market
    670 m
  • Gaya Street Sunday Market
    750 m
  • Kota Kinabalu City Mosque
    1.0 km
  • Signal Hill Observatory Platform
    1.1 km
  • Sabah State Museum
    1.8 km
  • Tunku Abdul Rahman Marine Park
    8.2 km
  • Sapi Island
    8.2 km
  • Manukan Island
    8.3 km
  • Poring Hot Springs
    14.5 km

Nearby landmarks

  • Sabah Tourism Promotion Corporation
    90 m
  • Golden Screen Cinemas
    100 m
  • Sabah State Mosque (Masjid Negeri Sabah)
    160 m
  • Mamutik Island
    160 m
  • Cathay Ciniplex
    200 m
  • Asia City Complex
    220 m
  • Istana
    270 m
  • DBKK Parking
    300 m
  • Weston Wetland Park
    340 m
  • Centre Point Sabah
    410 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-12 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 13 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-out until12:00

Getting around

  • Distance from city center0.1km
  • Travel time to airport (minutes)15

Extras

  • Breakfast charge (unless included in room price)30 MYR

The property

  • Number of bars/lounges1
  • Number of floors10
  • Number of restaurants1
  • Number of rooms 121
  • Year property opened1976

Reviews of Hotel Shangri-La from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.0
Facilities7.4
Location8.0
Room comfort and quality7.8
Service8.0
Value for money8.0
High score for Kota Kinabalu
Rating
9+ Exceptional (545)
8-9 Excellent (478)
7-8 Very Good (867)
6-7 Good (381)
<6 Below Expectation (357)
Time of the year
Mar - May (656)
Jun - Aug (604)
Sep - Nov (553)
Dec - Feb (815)
All guests (3,739)
All room types
All languages

Show reviews that mention 

Showing 2,628 verified guest comments
12345
9.2
Exceptional
John from United States
Couple
Deluxe King City View
Stayed 4 nights in November 2019

Great hotel”

All of the staff we met at the Shangri-La Hotel were very welcoming and professional. Tiara on the front desk should be commended for the manner in which she welcomed us to the hotel and checked my wife and I in. Over the next five days she answered questions and helped us with one small problem, each time with courtesy and professionalism. However all of the front desk staff were excellent. Housekeeping was very good. The breakfast buffet Chef should be applauded for the quality, variety and presentation of the food. The food was much better than some five star hotels we have stayed in. In the future when we come to Kota Kinabalu we will certainly stay at the Shangri-La Hotel. I have given a “10” rating on Agoda and Travel Advisor. John Henry Fulton

Reviewed November 10, 2019

See room deals

Dear John, Thank you for taking the time to rate and review our property, your comments are very much valued. We are so pleased that you found value and hospitality during your stay, especially to our colleague Tiara who please your holiday, will definitely share this token for her. I look forward to seeing you and please look for me for any assistance needed on your next trip to Kota Kinabalu! Best Regards, Winda, Front Office Manager

Responded November 11, 2019
Hotel Shangri-La
10.0
Exceptional
Nurufarhina from Malaysia
Family with young children
Deluxe Hill View King Room
Stayed 1 night in November 2019

Hotel Shangri-La : The Smartest Choice in Kota Kinabalu”

We had just checked out from Gaya Island on the day we checked in to Shangri-La Hotel. It took us less than 5 minutes to get to the hotel from Jesselton Point with a Grab fare of RM4.00. Checking in was very quick. The location is very strategic. Since my husband had food poisoning on our last day in Gaya Island, it was very easy to see doctor since clinic is just few steps away from the hotel. The clinic was along the row with 99 Speedmart, 7-11 and Orange. We had dinner from the in-room hotel service. Food was served to our room as I needed to look after my husband. To get to the airport from the hotel, it took us about 10 minutes. Grab fare was about RM10.00 to RM12.00. I strongly recommend this hotel if you are in the city of Kota Kinabalu.

Reviewed November 23, 2019

See room deals

Dear Nurufarhina, Greeting from Hotel Shangri La KK Thank you very much for your kind review and I hope your husband has recovered fully. I'm so glad and happy that you find surrounding us is convenient for you. If you may visit KK again, please contact me in any assistance needed. Have a good day ahead. Best regards, Winda, Front Office Manager

Responded December 09, 2019
Hotel Shangri-La
8.7
Excellent
Boon from Singapore
Couple
Stayed 1 night in December 2009

Excellent Service @ Hotel Shangri-La Kota Kinabalu”

Located near the main road, the front office service of Hotel Shangri-La Kota Kinabalu was excellent. The view of the KK City from the room was also very good.
The only difficulty was crossing the main road (on foot) from the city to get to the hotel. However, access by taxi was no problem.

What I like about this hotel was the friendly and helpful staff. They were very professional and knowledgeable when guests made enquiries and they went out of their way to help. The room which we stayed in was bright, spacious and clean. The information supplied in the room was adequate - we especially the fact the the hotel provided good and informative materials about the KK City - including a copy of the Sabah Tourism Board magazine. We enjoyed the beautiful view of the KK City from our room as the view was unobstructed and the glass 'windows' was large and clean. The breakfast was adequate though the variety of food could be increased. All in all, it was a very pleasant stay for us and we extended out stay by another day in KK City because of the good accomodation at the Hotel Shangri-La Kota Kinabalu

Reviewed January 04, 2010

See room deals

10.0
Exceptional
stephen from Australia
Couple
Stayed 3 nights in September 2017

Great hotel”

Hotel Shangri la has everything you need. It is walking distance to most areas, the staff are friendly and helpful, breakfast had many choices. We were uphraded and had a great view from the 9th floor all the way to the sea! The only thing I think the rooms need is a safe deposit box, but they are available at reception! A great choice when in Kota kinabalu . We will return when next in KK

Reviewed September 28, 2017

See room deals

9.7
Exceptional
Carrie from Canada
Solo traveler
Stayed 2 nights in January 2012

Fantastic location, great rooms!”

Close to almost everything, fantastic staff

The Shangri-La is a lovely hotel. It's close to downtown Kota Kinabalu so most things are within walking distance. The rooms were spotless and the beds comfotable. The staff was exceptionally helpful. I had all sorts of questions and they managed to answer every one. They also helped arrange day trips to all sorts of interesting places.

Reviewed February 01, 2012

See room deals

10.0
Exceptional
Yiqun from China
Solo traveler
Stayed 4 nights in January 2014

A beautiful mistake...”

Spacious room, great service, convenient location

I didn't realize that this Hotel is not part of the Shangri-La Hotel Group, which I had worked for many years ago, until after I made the booking. But after reading the great reviews given by other travellers, I decided to give it a try especially when I found out that the two "authentic" Shangri-La hotels in KK are both beach resorts quite far away from the city center while I was travelling with my 65-year-old mum. It proved to be a great decision. I would recommend it to any traveller who would rather explore all kinds of fun by going on one-day/half-day trips arranged by local travel agencies in KK instead of staying at some romantic beach resort all day long.

Reviewed January 13, 2014

See room deals

9.7
Exceptional
Alain from Australia
Couple
Stayed 7 nights in January 2012

Clean, comfortable and well priced hotel”

Best Hotel central airconditioning I have experienced. Freshly renovated, clean.

We were very surprised how clean and relatively spacious the room was. Also appreciated the freshly renovated paint work with a soothing color selection. Most importantly, I was most impressed when waking up the 1st morning to find my nose was not clogg up with dust. Really a good / effective central aircond (22 to 24oC) and surely must be well maintained! And this was a real bonus as we stayed for a week! We found the staff approcheable and helpfull, we even met the hotel general manager at breakfast and had a good yarn with him. The down points are: - Do not use attempt to climg the 240 steps at the back of the hotel, it is unsafe! - The breakfast choices were not as varied as the other hotel we stayed in, in Kota Kinabalu. - The hotel actually runned out of Sabah tea bag, to put into the rooms. This resulted in an amuzing situation. But never mind we bought our own box for the week.

Reviewed January 19, 2012

See room deals

9.0
Exceptional
Rob from Canada
Couple
Stayed 1 night in March 2012

Great value”

Comfortable beds, good location

This was our second stay at the Shangri-La. We returned there because of the very convenient and central location, and the large and comfortable beds. The buffet breakfast was plentiful, with lots of choices, and the staff were very helpful. The only downside this time was the poor soundproofing through the door for linking our room to the adjacent one, but fortunately our neighbours quietened down at a reasonable time so it wasn't a problem. Overall we were just as happy as the first time and would use the hotel again.

Reviewed March 12, 2012

See room deals

9.2
Exceptional
shandy from Philippines
Family with young children
Stayed 2 nights in December 2017

AWESOME STAY BECAUSE OF FITRI”

Hotel Shangri-la was recommended by my friend who enjoyed their stay during their trip in KK. Almost all of the stuff was great, only for one female receptionist who is hard to deal with. But, the experience turned great when Fitri (from the reception too) assisted us. He was so patient and kind. Most of all considerate. He even gave a complimentary breakfast for my child. Moreover, an extra mile service, ensuring that we have our packed breakfast (we can bring for our trip home), plus ensuring no extra bills will be incurred to us. So yeah, indeed an awesome stay!

Reviewed January 03, 2018

See room deals

10.0
Exceptional
Nicky from Malaysia
Couple
Stayed 1 night in December 2016

A Nice Accommodation in the central of KK”

Friendly and helpful staffs in Hotel Shangri-la really made my day during the stay in KK. The room is in a clean condition and price is affordable for the stay. This hotel located strategically in the central of town which u can walk to other places of interest in KK, such as Gaya Street, Suria Sabah and more.

Reviewed December 14, 2016

See room deals

8.0
Excellent
Teh from Malaysia
Couple
Stayed 1 night in September 2013

Value For Money ”

Value for money pricing, strategic location, large room size

I have a pleasant stay at Hotel Shangri-La, Kota Kinabalu. This hotel is value for money, with 3 star room but 2 star price. The hotel is located at the heart of the city. Here you can easily access to a lot of places, including restaurant, shopping mall, and so on. The hotel offer big size room, where I do not feel stress like staying in other budget inn. Also, the hotel offer delicious breakfast, in where I can have various of choices.

Reviewed October 02, 2013

See room deals

9.7
Exceptional
Luche from Philippines
Couple
Stayed 3 nights in February 2011

Greatl location, accessible to night markets”

Big & clean rooms, promotes the preservation of environment

We had a pleasant stay at the hotel. The front desk staff are accommodating and friendly and they speak and understand English that's why we didn't had a hard time conversing with them with regard to our requests. The housekeeping staff are helpful and cleans our room at once. Even the waiters at the tivoli where we ate our first dinner are cordial and helpful. I can say that we truly enjoyed our stay cause we were not disappointed with our accommodation. I will surely recommend the hotel to my friends who will be visiting Kota Kinabalu in the future. Keep up the good work!

Reviewed March 03, 2011

See room deals

9.3
Exceptional
Mohamad from Malaysia
Family with young children
Stayed 3 nights in January 2013

Luxurious hotel with warm staff”

Luxurious

We stay for 3 nights. The hotel situated at Bandaran Berjaya Street slightly far from the busy town. However, to visit any attractions in town, it's just walking distance far. The receptionist can arrange car rental for you. The room are spacious and got Kota Kinabalu view. The restaurants, fast food, grocery store & spa are just next door.

Reviewed February 22, 2013

See room deals

10.0
Exceptional
Julia from Australia
Couple
Stayed 2 nights in February 2013

Amazing hotel fantastic staff”

Very comfortable

This hotel was by far the bet hotel we have stayed in for months everything about this hotel is great from the beds the shower with a real bath with real hot eater the television plenty of English channels great room service with fantastic tasty food especially the desserts the staff are all very helpful I'd recommend everyone stay ay Shangri-la hotel when in Kk

Reviewed February 25, 2013

See room deals

9.3
Exceptional
Jeffrey from United States
Couple
Stayed 5 nights in May 2011

good location and a good value”

location, service, breakfast

An excellent 3 star value close to all major Kota Kinabalu attractions and the beach. Morning bredakfast buffet was excellent and if you include a Sunday stay - a great weekend buffet! Restaurant had some nice all inclusuve dinner deals. Difficult to find the hotel with help of a local s streets are very confusing in this area of town!

Reviewed June 03, 2011

See room deals

9.6
Exceptional
LI from China
Couple
Stayed 3 nights in February 2019

Good location! Friendly staffs!”

We enjoyed our stay in Hotel Shangri-La. The location is just perfect for us to explore K.K. We can walk to lots of places within 15 mins. Room was decent and clean, AC, Mini Bar, Hot shower.....The breakfast was great! We even watched the dancing lion show at the lobby on Chinese New Year! It was so nice to have the festival feeling! Thank you!

Reviewed February 18, 2019

See room deals

8.7
Excellent
sherryn from New Zealand
Couple
Stayed 4 nights in September 2014

comfortable clean friendly staff”

within easy walking distance of most transport hubs. good size room. Staff spoke good english.

Sufficiently good that we extended for an extra 4 nights using central Kota Kinabalu as our base for day trips. We had nice big room with a view which was comfortable to return to at night. We did not use the restaurant as we were too busy eating and savouring local basic food. It was good having the security boxes at reception for your valuables.

Reviewed October 01, 2014

See room deals

10.0
Exceptional
Amirezuan from Malaysia
Family with teens
Stayed 2 nights in April 2015

Nice, comfort & clean”

Food, environment & staff friendly

Always looking for Hotel Shangri-La if travel to Kota Kinabalu, everything is perfect and comfort.

Reviewed April 14, 2015

See room deals

9.7
Exceptional
Robert from United States
Couple
Stayed 1 night in April 2010

Hotel Shangri-La”

Clean Good breakfast
a little out of the way

Hotel Shangri-La is great value for the price. It would easily be a 3-star in Europe. Breakfast is big with good variety. It is a few blocks out of the way, not a problem for many, but some might find it a problem. Taxis are inexpensive, though!

Reviewed April 14, 2010

See room deals

10.0
Exceptional
tunku from Malaysia
Business traveler
Stayed 1 night in March 2015

Good Damn Hotel.. Awesome”

Friendly.. Cosy.. Safety..

I really love that hotel shangri la coz i enjoy it n all staff are sporting n verry2 friendly.. i were promote this hotel to all my friends who want to get vacation or bussiness trip at sabah.. keep it up gud work shangri la down town!!!!

Reviewed March 02, 2015

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss