7.8
Very good
/10
(3,643 reviews)See what guests said
See map
8.0

Very good

Location rating score

Excellent location - Inside city center
Popular neighborhood
Parking
FREE
Popular landmarks
Sabah Tourism Promotion Corporation 90 m
Golden Screen Cinemas 100 m
Sabah State Mosque (Masjid Negeri Sabah) 160 m
Mamutik Island 160 m
Cathay Ciniplex 200 m
Asia City Complex 220 m
Istana 270 m
DBKK Parking 300 m
Weston Wetland Park 340 m
Centre Point Sabah 410 m
Nearby landmarks
Mamutik Island 160 m
Night Market 670 m
Gaya Street Sunday Market 750 m
Kota Kinabalu City Mosque 1.04 km
Signal Hill Observatory Platform 1.12 km
Sabah State Museum 1.79 km
Tunku Abdul Rahman Marine Park 8.2 km
Sapi Island 8.22 km
Manukan Island 8.25 km
Poring Hot Springs 14.51 km
Hotel Shangri-La

"Good location, less than 10mins drive to most of the tourist spot - Gaya street, local famous eateries."

SayLee - December 20, 2019

Economy Twin - Bedroom Hotel Shangri-La
Lobby Hotel Shangri-La
Lobby Hotel Shangri-La
See all 45 photos
Removed from saved list
Free Wi-Fi

Hotel Shangri-La

75 Bandaran Berjaya, P.O Box 11718, Central Business District, Kota Kinabalu, Malaysia, 88819 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Close to Mamutik Island
Within 160 m of property
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 900 meters to public transportation

  • Located in heart of Kota Kinabalu

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Daily housekeeping

Your dates are popular among travelersUsers are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
Value for money8.0
Distance to city center0.1km
Location rating8.0
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport6.5 km

Rooms available at Hotel Shangri-La

Very good
Room comfort & quality
7.8
Deluxe Hill View King Room
Deluxe Hill View King Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Suite with Steam Room
Suite with Steam Room
...
  • Room size: 47 m²/506 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Hill View Twin Room
Deluxe Hill View Twin Room
...
  • Room size: 23 m²/248 ft²
  • Mountain view
  • 2 single beds
Enter dates to see prices
Suite with Jacuzzi
Suite with Jacuzzi
...
  • Room size: 47 m²/506 ft²
  • Mountain view
  • 1 king bed
Enter dates to see prices
Economy Twin
Economy Twin
...
  • Room size: 23 m²/248 ft²
  • No Windows view
  • 2 single beds
Enter dates to see prices
Deluxe Twin City View
Deluxe Twin City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Deluxe King City View
Deluxe King City View
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 king bed
Enter dates to see prices
 Deluxe Double Room with City View
Deluxe Double Room with City View
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds or 1 king bed
Enter dates to see prices
Deluxe Double Room with Hill View
Deluxe Double Room with Hill View
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 1 king bed or 2 single beds
Enter dates to see prices
Deluxe Room
Deluxe Room
...
  • Room size: 26 m²/280 ft²
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Shangri-La?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out.

How do I get to Hotel Shangri-La?

For those who wish to drive their own cars, Hotel Shangri-La has a car park that's close to the hotel. Parking is free for guests. If you're looking for an easy way to get around Kota Kinabalu with private transportation, the hotel can arrange taxi service.

What is the smoking policy at Hotel Shangri-La?

Hotel Shangri-La does not permit smoking in any of its rooms or indoor areas.

See map
Explore the neighborhood

What people love about Hotel Shangri-La

  • 9.6
    Exceptional
    Staff 

    "Lovely staff, friendly , professional and very accommodating."

    alice

    |

    February 22, 2020

  • 10.0
    Exceptional
    Breakfast

    "Breakfast, Facilities, Room Comfortablity, Parking are Great."

    Nur

    |

    March 13, 2020

  • 8.8
    Excellent
    Staff 

    "Overall the hotel was nice, clean and staff were nice."

    Nawal

    |

    March 1, 2020

Property ranking|Compared to 1,449 Kota Kinabalu properties
See all rankings
Review score - United States
8.3/10
Room comfort score
7.8/10
Cheapest price score
Room size
30 sqm.
Better than
97
%
of Kota Kinabalu properties
Better than
96
%
of Kota Kinabalu properties
Better than
92
%
of Kota Kinabalu properties
Bigger than
92
%
of Kota Kinabalu properties
Up to 30% off with Agoda Insider Deals!

Prices drop the moment you sign in!

Sign in now
Overall rating:
7.8
Very good
3,643 reviews
Cleanliness
8.0
Facilities
7.3
Location
8.0
Read all reviews >
What travelers say they love:
Value for penny plus staff Ms Rina was attentive to our room...
Pressly from Malaysia
Business traveler
More about Hotel Shangri-La

More about Hotel Shangri-La

Hotel Shangri-La is in the heart of the business district and entertainment spot, offering comfortable and affordable accommodation with panoramic views of Kota Kinabalu. The property is located 10 minutes away from Kota Kinabalu International Airport and is of walking distance to an array of restaurants serving sumptuous cuisines such as Japanese, Thai, Chinese, Indian, Malay, and seafood. It's central location makes it easily accessible to all major shopping complexes, Gaya Street Sunday Market, Night Market, and Jesselton Point Jetty which provides a 20-minute boat ride to the famous islands of Tunku Abdul Rahman Marine Park. Guestrooms are of a reasonable size and come either with double bed or twin bed and standard amenities such as a working table, air conditioner, minibar fridge, cable TV, bathtub, hair dryer, and free Internet access. The hotel features a restaurant and bar that serves international food and beverage during breakfast, lunch, and dinner with ample free parking space for guests.

Show less

Most talked about facilities

Breakfast
195 mentions
Housekeeping
185 mentions
Internet
71 mentions
Food & Dining
61 mentions

What they offer

10.0
Exceptional

"Will definitely return to this hotel if we coming to Kota Ki..."

Rosana

|

January 20, 2020

View all reviews
Show less

Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Food and dining

Breakfast options

Asian
Continental
Halal

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
Show less

Property's guest policies

Show less

Some helpful facts

Show less

Property announcements

Show less

Reviews of Hotel Shangri-La from real guests

Provided by verified guests of Agoda
7.8
/
10
Cleanliness8.0
Facilities7.3
Location8.0
Room comfort and quality7.8
Service8.0
Value for money8.0
High score for Kota Kinabalu
Rating
9+ Exceptional (530)
8-9 Excellent (474)
7-8 Very Good (857)
6-7 Good (380)
<6 Below Expectation (356)
Time of the year
Mar - May (644)
Jun - Aug (604)
Sep - Nov (548)
Dec - Feb (801)
Don't miss out!Users are booking a place in Kota Kinabalu every 2 minutes on Agoda.com
All guests (3643)
All room types
All languages

Show reviews that mention 

Showing 2597 verified guest comments
12345
9.2
Exceptional
John from United States
Couple
Deluxe King City View
Stayed 4 nights in November 2019

Great hotel”

All of the staff we met at the Shangri-La Hotel were very welcoming and professional. Tiara on the front desk should be commended for the manner in which she welcomed us to the hotel and checked my wife and I in. Over the next five days she answered questions and helped us with one small problem, each time with courtesy and professionalism. However all of the front desk staff were excellent. Housekeeping was very good. The breakfast buffet Chef should be applauded for the quality, variety and presentation of the food. The food was much better than some five star hotels we have stayed in. In the future when we come to Kota Kinabalu we will certainly stay at the Shangri-La Hotel. I have given a “10” rating on Agoda and Travel Advisor. John Henry Fulton

Reviewed November 10, 2019

Dear John, Thank you for taking the time to rate and review our property, your comments are very much valued. We are so pleased that you found value and hospitality during your stay, especially to our colleague Tiara who please your holiday, will definitely share this token for her. I look forward to seeing you and please look for me for any assistance needed on your next trip to Kota Kinabalu! Best Regards, Winda, Front Office Manager

Responded November 11, 2019
Hotel Shangri-La
10.0
Exceptional
Nurufarhina from Malaysia
Family with young children
Deluxe Hill View King Room
Stayed 1 night in November 2019

Hotel Shangri-La : The Smartest Choice in Kota Kinabalu”

We had just checked out from Gaya Island on the day we checked in to Shangri-La Hotel. It took us less than 5 minutes to get to the hotel from Jesselton Point with a Grab fare of RM4.00. Checking in was very quick. The location is very strategic. Since my husband had food poisoning on our last day in Gaya Island, it was very easy to see doctor since clinic is just few steps away from the hotel. The clinic was along the row with 99 Speedmart, 7-11 and Orange. We had dinner from the in-room hotel service. Food was served to our room as I needed to look after my husband. To get to the airport from the hotel, it took us about 10 minutes. Grab fare was about RM10.00 to RM12.00. I strongly recommend this hotel if you are in the city of Kota Kinabalu.

Reviewed November 23, 2019

Dear Nurufarhina, Greeting from Hotel Shangri La KK Thank you very much for your kind review and I hope your husband has recovered fully. I'm so glad and happy that you find surrounding us is convenient for you. If you may visit KK again, please contact me in any assistance needed. Have a good day ahead. Best regards, Winda, Front Office Manager

Responded December 09, 2019
Hotel Shangri-La
8.7
Excellent
Boon from Singapore
Couple
Stayed 1 night in December 2009

Excellent Service @ Hotel Shangri-La Kota Kinabalu”

Located near the main road, the front office service of Hotel Shangri-La Kota Kinabalu was excellent. The view of the KK City from the room was also very good.
The only difficulty was crossing the main road (on foot) from the city to get to the hotel. However, access by taxi was no problem.

What I like about this hotel was the friendly and helpful staff. They were very professional and knowledgeable when guests made enquiries and they went out of their way to help. The room which we stayed in was bright, spacious and clean. The information supplied in the room was adequate - we especially the fact the the hotel provided good and informative materials about the KK City - including a copy of the Sabah Tourism Board magazine. We enjoyed the beautiful view of the KK City from our room as the view was unobstructed and the glass 'windows' was large and clean. The breakfast was adequate though the variety of food could be increased. All in all, it was a very pleasant stay for us and we extended out stay by another day in KK City because of the good accomodation at the Hotel Shangri-La Kota Kinabalu

Reviewed January 04, 2010
10.0
Exceptional
stephen from Australia
Couple
Stayed 3 nights in September 2017

Great hotel”

Hotel Shangri la has everything you need. It is walking distance to most areas, the staff are friendly and helpful, breakfast had many choices. We were uphraded and had a great view from the 9th floor all the way to the sea! The only thing I think the rooms need is a safe deposit box, but they are available at reception! A great choice when in Kota kinabalu . We will return when next in KK

Reviewed September 28, 2017
9.7
Exceptional
Carrie from Canada
Solo traveler
Stayed 2 nights in January 2012

Fantastic location, great rooms!”

Close to almost everything, fantastic staff

The Shangri-La is a lovely hotel. It's close to downtown Kota Kinabalu so most things are within walking distance. The rooms were spotless and the beds comfotable. The staff was exceptionally helpful. I had all sorts of questions and they managed to answer every one. They also helped arrange day trips to all sorts of interesting places.

Reviewed February 01, 2012
10.0
Exceptional
Yiqun from China
Solo traveler
Stayed 4 nights in January 2014

A beautiful mistake...”

Spacious room, great service, convenient location

I didn't realize that this Hotel is not part of the Shangri-La Hotel Group, which I had worked for many years ago, until after I made the booking. But after reading the great reviews given by other travellers, I decided to give it a try especially when I found out that the two "authentic" Shangri-La hotels in KK are both beach resorts quite far away from the city center while I was travelling with my 65-year-old mum. It proved to be a great decision. I would recommend it to any traveller who would rather explore all kinds of fun by going on one-day/half-day trips arranged by local travel agencies in KK instead of staying at some romantic beach resort all day long.

Reviewed January 13, 2014
9.7
Exceptional
Alain from Australia
Couple
Stayed 7 nights in January 2012

Clean, comfortable and well priced hotel”

Best Hotel central airconditioning I have experienced. Freshly renovated, clean.

We were very surprised how clean and relatively spacious the room was. Also appreciated the freshly renovated paint work with a soothing color selection. Most importantly, I was most impressed when waking up the 1st morning to find my nose was not clogg up with dust. Really a good / effective central aircond (22 to 24oC) and surely must be well maintained! And this was a real bonus as we stayed for a week! We found the staff approcheable and helpfull, we even met the hotel general manager at breakfast and had a good yarn with him. The down points are: - Do not use attempt to climg the 240 steps at the back of the hotel, it is unsafe! - The breakfast choices were not as varied as the other hotel we stayed in, in Kota Kinabalu. - The hotel actually runned out of Sabah tea bag, to put into the rooms. This resulted in an amuzing situation. But never mind we bought our own box for the week.

Reviewed January 19, 2012
9.0
Exceptional
Rob from Canada
Couple
Stayed 1 night in March 2012

Great value”

Comfortable beds, good location

This was our second stay at the Shangri-La. We returned there because of the very convenient and central location, and the large and comfortable beds. The buffet breakfast was plentiful, with lots of choices, and the staff were very helpful. The only downside this time was the poor soundproofing through the door for linking our room to the adjacent one, but fortunately our neighbours quietened down at a reasonable time so it wasn't a problem. Overall we were just as happy as the first time and would use the hotel again.

Reviewed March 12, 2012
9.2
Exceptional
shandy from Philippines
Family with young children
Stayed 2 nights in December 2017

AWESOME STAY BECAUSE OF FITRI”

Hotel Shangri-la was recommended by my friend who enjoyed their stay during their trip in KK. Almost all of the stuff was great, only for one female receptionist who is hard to deal with. But, the experience turned great when Fitri (from the reception too) assisted us. He was so patient and kind. Most of all considerate. He even gave a complimentary breakfast for my child. Moreover, an extra mile service, ensuring that we have our packed breakfast (we can bring for our trip home), plus ensuring no extra bills will be incurred to us. So yeah, indeed an awesome stay!

Reviewed January 03, 2018
10.0
Exceptional
Nicky from Malaysia
Couple
Stayed 1 night in December 2016

A Nice Accommodation in the central of KK”

Friendly and helpful staffs in Hotel Shangri-la really made my day during the stay in KK. The room is in a clean condition and price is affordable for the stay. This hotel located strategically in the central of town which u can walk to other places of interest in KK, such as Gaya Street, Suria Sabah and more.

Reviewed December 14, 2016
8.0
Excellent
Teh from Malaysia
Couple
Stayed 1 night in September 2013

Value For Money ”

Value for money pricing, strategic location, large room size

I have a pleasant stay at Hotel Shangri-La, Kota Kinabalu. This hotel is value for money, with 3 star room but 2 star price. The hotel is located at the heart of the city. Here you can easily access to a lot of places, including restaurant, shopping mall, and so on. The hotel offer big size room, where I do not feel stress like staying in other budget inn. Also, the hotel offer delicious breakfast, in where I can have various of choices.

Reviewed October 02, 2013
9.7
Exceptional
Luche from Philippines
Couple
Stayed 3 nights in February 2011

Greatl location, accessible to night markets”

Big & clean rooms, promotes the preservation of environment

We had a pleasant stay at the hotel. The front desk staff are accommodating and friendly and they speak and understand English that's why we didn't had a hard time conversing with them with regard to our requests. The housekeeping staff are helpful and cleans our room at once. Even the waiters at the tivoli where we ate our first dinner are cordial and helpful. I can say that we truly enjoyed our stay cause we were not disappointed with our accommodation. I will surely recommend the hotel to my friends who will be visiting Kota Kinabalu in the future. Keep up the good work!

Reviewed March 03, 2011
9.3
Exceptional
Mohamad from Malaysia
Family with young children
Stayed 3 nights in January 2013

Luxurious hotel with warm staff”

Luxurious

We stay for 3 nights. The hotel situated at Bandaran Berjaya Street slightly far from the busy town. However, to visit any attractions in town, it's just walking distance far. The receptionist can arrange car rental for you. The room are spacious and got Kota Kinabalu view. The restaurants, fast food, grocery store & spa are just next door.

Reviewed February 22, 2013
10.0
Exceptional
Julia from Australia
Couple
Stayed 2 nights in February 2013

Amazing hotel fantastic staff”

Very comfortable

This hotel was by far the bet hotel we have stayed in for months everything about this hotel is great from the beds the shower with a real bath with real hot eater the television plenty of English channels great room service with fantastic tasty food especially the desserts the staff are all very helpful I'd recommend everyone stay ay Shangri-la hotel when in Kk

Reviewed February 25, 2013
9.3
Exceptional
Jeffrey from United States
Couple
Stayed 5 nights in May 2011

good location and a good value”

location, service, breakfast

An excellent 3 star value close to all major Kota Kinabalu attractions and the beach. Morning bredakfast buffet was excellent and if you include a Sunday stay - a great weekend buffet! Restaurant had some nice all inclusuve dinner deals. Difficult to find the hotel with help of a local s streets are very confusing in this area of town!

Reviewed June 03, 2011
9.6
Exceptional
LI from China
Couple
Stayed 3 nights in February 2019

Good location! Friendly staffs!”

We enjoyed our stay in Hotel Shangri-La. The location is just perfect for us to explore K.K. We can walk to lots of places within 15 mins. Room was decent and clean, AC, Mini Bar, Hot shower.....The breakfast was great! We even watched the dancing lion show at the lobby on Chinese New Year! It was so nice to have the festival feeling! Thank you!

Reviewed February 18, 2019
8.7
Excellent
sherryn from New Zealand
Couple
Stayed 4 nights in September 2014

comfortable clean friendly staff”

within easy walking distance of most transport hubs. good size room. Staff spoke good english.

Sufficiently good that we extended for an extra 4 nights using central Kota Kinabalu as our base for day trips. We had nice big room with a view which was comfortable to return to at night. We did not use the restaurant as we were too busy eating and savouring local basic food. It was good having the security boxes at reception for your valuables.

Reviewed October 01, 2014
10.0
Exceptional
Amirezuan from Malaysia
Family with teens
Stayed 2 nights in April 2015

Nice, comfort & clean”

Food, environment & staff friendly

Always looking for Hotel Shangri-La if travel to Kota Kinabalu, everything is perfect and comfort.

Reviewed April 14, 2015
9.7
Exceptional
Robert from United States
Couple
Stayed 1 night in April 2010

Hotel Shangri-La”

Clean Good breakfast
a little out of the way

Hotel Shangri-La is great value for the price. It would easily be a 3-star in Europe. Breakfast is big with good variety. It is a few blocks out of the way, not a problem for many, but some might find it a problem. Taxis are inexpensive, though!

Reviewed April 14, 2010
10.0
Exceptional
tunku from Malaysia
Business traveler
Stayed 1 night in March 2015

Good Damn Hotel.. Awesome”

Friendly.. Cosy.. Safety..

I really love that hotel shangri la coz i enjoy it n all staff are sporting n verry2 friendly.. i were promote this hotel to all my friends who want to get vacation or bussiness trip at sabah.. keep it up gud work shangri la down town!!!!

Reviewed March 02, 2015
12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss

null