Hotel Shangri-La
Hotel Shangri-La
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"Great stay with my friend."

Houng F.

April 25, 2018

Deluxe - Guestroom Hotel Shangri-La
Deluxe - Guestroom
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Lobby Hotel Shangri-La
Lobby
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Food and beverage Hotel Shangri-La
Food and beverage
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Food and beverage Hotel Shangri-La
Food and beverage
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See map Hotel Shangri-La
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Very good
Location
7.9
See all 30 photos Hotel Shangri-La
See all 30 photos
Removed from saved list
2018

Hotel Shangri-La

Very good location
- Inside city center
- What's nearby?
Very good
From 2639 reviewsSee what guests said
7.7
/
10
Excellent value for money
8.0
Recommended by 88% of guests
Value for money8.0
Distance to city center0.1km
Location rating7.9
Nearest airportKota Kinabalu International Airport (BKI)
Distance to airport4.5 km
88%

would recommend to a friend

Agoda Preferred Property

2018

Gold Circle Award Winner

  • 930 meters to public transportation

  • Free Wi-Fi in all rooms!

  • Air conditioning

  • Bar

Room choices
7.8
Very good
Room comfort & quality
This property is in high demand!Booked 13 times in the last 24 hours | 12 travelers are looking at this property right now
Suite
Suite
...
  • Room size: 51 m²/549 ft²
  • City view
  • 1 super king bed
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Superior
Superior
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior Room Only
Superior Room Only
...
  • Room size: 21 m²/226 ft²
  • City view
  • 2 single beds or 1 king bed
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Deluxe
Deluxe
...
  • Room size: 21 m²/226 ft²
  • City view
  • 1 double bed or 2 single be...
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Superior Room No Window
Superior Room No Window
...
  • Room size: 21 m²/226 ft²
  • No Windows view
  • 2 single beds
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Deluxe With Breakfast
Deluxe With Breakfast
...
  • Room size: 28 m²/301 ft²
  • Shower
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Superior - 3 Single Beds
Superior - 3 Single Beds
...
  • Room size: 26 m²/280 ft²
  • City view
  • 3 single beds
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Double Superior
Double Superior
...
  • Bathtub
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Deluxe Single
Deluxe Single
...
  • Bathtub
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Twin Deluxe
Twin Deluxe
...
  • Bathtub
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More about Hotel Shangri-La

More about Hotel Shangri-La

"Enjoyed our stay"

Reviewed January 20, 2018

kanagerajan from Malaysia

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Family with young children

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

"Great and super helpful staff."

Zihan from Singapore

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Business traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (2639)Booking.com Reviews (538)
7.7
/
10
Cleanliness7.9
Facilities7.2
Location7.9
Room comfort and quality7.8
Service7.8
Value for money8.0
Provided by verified guests of Agoda
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Room type
Deluxe
Superior
Superior Room No Window
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Showing 2233 verified guest comments
12345
7.2
Very good
Muhammad from Malaysia
Business traveler
Superior
Stayed 1 night in October 2018
Very good”
Old school type room that look so nice.
Reviewed October 12, 2018
10.0
Exceptional
Adrian from Malaysia
Couple
Deluxe
Stayed 1 night in October 2018
A Great Hotel In The Heart Of KK City”
Booked a Deluxe King room. Hotel receptionists were well trained and friendly. Hotel checking in was smooth and super fast. My room was located on the 9th floor. The room was superb and the toilet was exceptionally clean. Housekeeper did a fantastic job in maintaning the cleaniless in the room and toilet. The view from our hotel window was absolutely stunning, enjoying watching KK city during the day & night as well. Food quality & taste in the Ala Carte menu was ok, could improved a little more. However, buffet breakfast was so good and delicious too, a wide array of food to eat. Last but not least, if you're planning visiting to KK, this is a hotel definitely worth checking in, trust me, you won't regret it. Two Thumbs Up !!!
Reviewed October 09, 2018
10.0
Exceptional
andre from Malaysia
Family with young children
Superior
Stayed 1 night in September 2018
Exceptional”
All is good only that maybe the time I check in there's so much people Check in and out, if the permanent receptionist staff want to scolded the trainers don't make it in front of the customer.. This might affect the customer.
Reviewed October 01, 2018
10.0
Exceptional
Low from Malaysia
Family with teens
Superior
Stayed 1 night in September 2018
Excellent”
This hotel is shown 3 stars on agoda website but it’s worth than a 4 stars . The building is oldest in kk but the facilities are still maintain and clean nicely. Just a little bit not perfect , no hair dryer , and lower floor a little bit noisy , but overall is great !
Reviewed September 30, 2018
4.0
Ching from Malaysia
Couple
Superior
Stayed 1 night in September 2018
Very old hotel with unprofessional staff”
Hotel facilities are old. Was given a double bed room instead of a king bed and the staff refused to changed it for us. The 26/09/2018 evening on-duty female manager's attitude is very bad. Room has a thick smoke smell because it's not a 'no-smoking' room. Asked a bottle of mineral water from the front desk and they pointed to the restaurant, went to restaurant and the staff there pointed to the front desk again.
Reviewed September 29, 2018
8.0
Excellent
sze from Hong Kong
Group
Deluxe
Stayed 2 nights in September 2018
Nice Hotel”
Nice and clean hotel
Reviewed September 26, 2018
9.2
Exceptional
Xin from China
Solo traveler
Superior
Stayed 2 nights in September 2018
Perfect location, nice staff.”
Perfect location, nice staffs. For a hotel with 60 years history, breakfast and facilities are acceptable.
Reviewed September 25, 2018
7.2
Very good
nora
Family with young children
Superior
Stayed 1 night in August 2018
good place to relax”
the interior is satisfactory, the exterior is so-so.
Reviewed September 19, 2018
8.0
Excellent
MUHAMMAD from Malaysia
Family with young children
Superior
Stayed 2 nights in September 2018
Nice hotel, breakfast is good, would stay again if come to sabah”
Nice breakfast,variety if choice
Reviewed September 16, 2018
6.0
Nurul from Malaysia
Family with young children
Superior
Stayed 1 night in August 2018
Good stay”
1. Room Hotel is clean and staffs are friendly. 2.Breakfast should have more choices. 3. Bath tub is a bit slippery and almost falling down when i was in the bath tub. 4. Overall is good.
Reviewed September 12, 2018
4.8
qijie from China
Business traveler
Deluxe
Stayed 2 nights in September 2018
Dishonesty, 我觉得欺负中国人”
I have booked and pre-paid a delux room for 2 nights, but they gave me a normal room at the beginning, I realized that the room does t look like in the photo of the room I booked, I talked to them, then they changed for me, but don’t even said a sorry. When checked out, I said I have already paid SST, they said no. Let me contact Agoda by myself. Hopefully Agoda has solved this problem for me and said they gonna return the money to me. I’m waiting for the money now. The equipment and furniture of the delux room is old and hair dryer is not working well. I don’t suggest this hotel. If next time you pay extra, ask a receipt and contact with Agoda. If you don’t ask a receipt, I don’t think they will solve this. However, don’t come here.
Reviewed September 11, 2018
5.2
Bie
Group
Superior
Stayed 2 nights in September 2018
place nice to stay but service was so bad..im asking for coffee to refill.. they dont send.”
the place are near to kraftangan building..to noisy..the toilet nt good..
Reviewed September 05, 2018
6.8
Good
Thomas from Malaysia
Couple
Superior
Stayed 2 nights in August 2018
Good location but old”
The hotels location is excellent but do not expect much facilities wise. The room temperature cannot be controlled. On our first night the room temp was around 27-28c, we had to call the maintenance a couple of times and finally we were able to change our room. The new room's temperature was slight better around 24-25c. The staff are excellent. The hotel needs a new look and more comfortable beds.
Reviewed August 27, 2018
9.2
Exceptional
AMIRUL from Malaysia
Couple
Deluxe
Stayed 3 nights in August 2018
....”
.....
Reviewed August 27, 2018
5.2
Kee from Singapore
Solo traveler
Superior
Stayed 3 nights in August 2018
Poor facilities”
It is in a good location and the staff is good, but its facilities and other offering is badly lacking. The wifi is inaccessible 99% of the time in the lobby and in the tivoli cafe over the 3-4 days (3 nights) I was there. The room wifi is a bit better but not strong enough for a WhatsApp call. There is no safe in the room. They do not provide the usual box of tissue paper in the room either. The lobby looks nice enough but the other floors and room furnishing are poor or worned out. The food in the cafe was quite poor over the 3 mornings I stayed there. These are fixable if they want to. But I won’t stay there again until they do.
Reviewed August 23, 2018
8.4
Excellent
Siti from Malaysia
Family with young children
Superior
Stayed 1 night in August 2018
Good value for money. Not extravagant. Basic and clean.”
Good breakfast. Room is clean but looks a bit old. Staff are efficient and friendly. Easy check in and check out. Ample parking space. 5 min walk from convenient shop. Good value for money.
Reviewed August 20, 2018
10.0
Exceptional
Julie from Philippines
Group
Superior
Stayed 4 nights in August 2018
Superb”
This hotel really deserves 5 star, you gonna visit it to find out why 😀
Reviewed August 13, 2018
9.2
Exceptional
Ling from Malaysia
Family with young children
Deluxe
Stayed 1 night in July 2018
overall excellent”
Would definitely come back to this hotel again, all was good. well maintain hotel.
Reviewed July 29, 2018
7.6
Very good
dzulkarnin from Malaysia
Business traveler
Superior
Stayed 1 night in July 2018
Old hotel but still well maintained”
I was staying here for business trip and what i can say this hotel is clean, well maintained, sufficient breakfast varieties, although it was quite old compared to nearby hotels. Walking distance to all tourist points but you need to cross the main street first. 10 mins to Philipin market, 5 mins to welcome seafood restaurant (recommended). Overall it was a pleasant stay at this hotel.
Reviewed July 17, 2018
8.0
Excellent
manzoor from Australia
Couple
Superior
Stayed 6 nights in April 2018
good location”
good food and good staff and value for money
Reviewed July 13, 2018
12345
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