Great hotel, great location. ”

The Shangri-La was an excellent place to stay in Santa Monica. Right on the main road and only a short walk to the beach, pier and shops/restaurants We had a great time and the staff were very friendly and helpful. The bath/shower was very deep and might be hard to get into/out of if you were elderly. There was a foot stool provided however. Excellent view over the ocean and beach from the rooftop bar as well.

Lovely few days”

Had a great stay at Hotel Shangri-La. I was there for 5 nights and had a great room with a sea view - perfect to wake up to in the morning! The staff were lovely and very helpful. Pool area is lovely. Hotel Shangri-La is also in a fabulous location - right on Ocean Ave within easy walking distance of Santa Monicas shops and restraurants and the Pier. Great stay. Would recommmend.

Great location, fabulous staff, wonderful stay!”

We were a group of 4 females (aged 21-25) and we stayed in a Terrace Suite which was extremely affordable between the four of us. The suite and hotel in general was very luxurious, excellently located (across the road from Santa Monica Beach, a short stroll to the pier and about a block away from the fabulous Third St Promenade shopping area). Staff were excellent and very fun. We had no trouble with this hotel at all and will definitely stay here again if/when I return to Santa Monica.

Fantastic hotel ”

The staff were absolutely brilliant. They made us feel so special. They let us check in at 8am and gave us a free upgrade to an ocean view room (which had an absolutely amazing view!) Pool area was really nice. Photos don't do it justice. Location is unbeatable. Right near the beach, shops, restaurants, cinemas and Santa Monica pier. I will definitely be back!

Great value for money”

You cant beat the price for the location and staff. Adrienne in the concierge was very very accommodating and a pleasure to meet and receive her guidance for our stay. The front desk and bellmen were incredibly friendly at all times, very consistent. The hotel itself is nice but very dated. I just keep thinking about how fabulous it probably was in the 70’s. It even still has a functioning elevator from 1934! The room floors are scratched and dated. The bathroom was also very clean but would be so much nicer if the features (lights and tiles) were refurbished. We had an ocean view room which was nice but the windows are also old style and do not help at all with the noise from the streets of Santa Monica! Small details but good to post for others to know. We enjoyed our stay

Great location but....”

We stayed at Shangri La for two nights. The location is prime right in the center of Santa Monica. But there were few things that were not as good. The hotel building is still old and even thought they renovated, the elevators and amnesties still old. Rooms are pretty small, we could barely walk. The parking is far from the hotel entrance and they cannot get your car to the main entrance. The ocean view is over rated as there is a busy street between the hotel and ocean and it can get loud. They charge $50 for parking and $25 amenity fee which I’m not sure what for (not a resort) Overall all experience ok but I would not recommend it.

Great Location! Helpful Staff! Small Rooms!”

Would stay here again. Clean, safe, wonderful staff, right in the middle of everything Santa Monica. Only issue was that the room was very small. There were no luggage racks, or table, but small price to pay for the rest of greatness of this hotel.

If there's a better Hotel Manager than Sven Norreberg, I liked to stay at his/her Hotel.”

This art deco Hotel has a fabulous location, facing Santa Monica beach, the view of which is best observed from the rooftop bar. Any stay at this Hotel is made more pleasurable by the attention to detail meted out by Sven Norreberg, the dynamic Manager, who is absolutely dedicated to his job & his guests.

Great location but small rooms”

Relatively small room for a shangri-la. People working there are really friendly and it seems like they recognizes you, it makes you feel very homely. Toilet is very big, they do not provide soap and tooth brush, well if you ask for it..they will provide it. Bed and pillow is very comfortable. There is a bar on top of the hotel, which is a very nice place to chill. You get to see the ocean view at the top. There is also a swimming pool and also a heated pool.

Nice hotel very close to the beach ”

very nice hotel nearby the beach in santa monica. the rooms were nice and clean. air condition was also very good. hotel staff was nice. surrounding of the hotel is also very nice with many facilities were to go and eat, especially at night.

First impressions good. Second not so good. ”

Only stayed 2 nights and our welcome was excellent - mainly reception staff and Jean-paul (first impressions) it went down hill from there. Pool bar staff were unenthusiastic and the roof top bar staff were rude. As hotel guests it was disappointing that locals visiting for a quick view from the rooftop were offered table service yet we were ignored. That being said the security at the roof top were very friendly and helpful. In summary, a great location that wows with first impressions (including an amazing pool and roofttop bar. However, in a hotel guest services should be paramount. It was not. In terms of the room, ours was on the 3rd floor tucked in a corner. It was very small. We even had someone else’s old gym sock hidden inside the robe! It’s worth noting we booked via a deal on agoda - not sure if this knocked us down the Shangri-la’s pecking order! Worth a stay for the location if you can get a reasonable price and don’t mind average customer service.

Best view of Santa Monica beach”

Old Hotel but the view of santa monica beach is best and the hotel just next (1 minute walking maybe less) to the 3rd street promanade make the hotel location is great..

a wonderful glimpse of shangri-la!”

an excellent hotel; incredible, convenient location for Santa Monica pier and shops. A lovely room and great friendly staff

Best view of Santa Monica beach”

Old hotel but the view of the santa monica beach was great and the hotel just next (1 minute walking distance maybe less) to 3rd street promanade make it more great.

Great location with boutique hotel charm”

Perfect location to enjoy all Santa Monica has to offer. Very convenient to great restaurants, shopping and the beach, with incredible sunset views from the rooftop bar. Customer service was extremely welcoming and attentive, made us feel right at home throughout our stay. Note that the rooms vary drastically in size, with the least expensive option being far too small for a couple. Luckily when we mentioned the lack of space was an issue the concierge immediately moved us to a more spacious room.

Additional $25 cost per night..”

Upon the check in, the hotel asked me to confirm to pay additional mandatory $25/per night fee for amenities in the room.. The hotel staff said that every hotels in Santa Monica charges this additional cost, and I had to confirm to pay otherwise I cannot checkin. This was total unexpected additional cost, which should have been instructed clearly in the price upon booking from Agoda.

Safe and central”

Stayed at the Shangri La for five nights, central to everything in LA. Great restaurants and shopping. Staff were great, especially Adrienne at the front desk. Pool was heated, and the food from the casual menu was exceptional.

Very enjoyable”

Was concerned about the noise after I read a few comments - but I had no issues on my stay. My room was overlooking the beach and Pacific Ocean, with glimpses of the Santa Monica pier.The room had an unusual design but was large and spacious. Across the road from the beach, and two blocks from the shops - all very convenient. Did not eat there as there are so many cafes and restaurants in close proximity.

Amazing hotel on all levels”

I look forward to staying at this hotel on my next visit to Santa Monica

Clean hotel on the beach”

This hotel is not connected to the other Shangri-La hotels and you therefore do not get Golden Circle points while staying at this hotel. The check in staff was friendly and helpful. The room was clean but very small. The bathroom is almost the same size as the room. Nice size bath.The internet is included in the price. The parking is very expensive.