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Hotel Shangri-La
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Lobby
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Swimming pool
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Bar/lounge
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Bar/lounge
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9.5 Exceptional location
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9.5Location
  • Hot tub

  • Air conditioning

  • Bar

  • Elevator

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Room choices
Two-Bedroom Suite with Ocean View
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  • Ocean view
  • 111 m²
  • 1 king bed
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One-Bedroom Suite
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  • Partial ocean view
  • 56 m²
  • 1 king bed
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One Bed Room
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  • City view
  • 56 m²
  • 1 king bed
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Deluxe King Room with Ocean View
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  • Ocean view
  • 28 m²
  • 1 king bed
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One-Bedroom Suite with Kitchen
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  • City view
  • 56 m²
  • 1 king bed and 1 sofa bed
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Shangrila Room
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  • City view
  • 40 m²
  • 1 king bed
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Deluxe Room
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  • City view
  • 28 m²
  • 1 king bed
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Terrace Suite
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  • Partial ocean view
  • 68 m²
  • 1 king bed
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Special Offer Room Selected at Check-In - Free Valet Parking
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  • 1 king bed
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Nearest essentials

Airports
  • 12 kilometers to
  • Los Angeles International Airport (LAX)
  • 21 kilometers to
  • Van Nuys Airport (VNY)
Public transportation
  • 15 kilometers to
  • Aviation/LAX Metro Station
  • 18 kilometers to
  • Hollywood/Highland Subway Station
Hospital or clinic
  • 2.3 kilometers to
  • Peter B Fodor Md Facs
Pharmacy
  • 750 meters to
  • Santa Monica Homeopathic Pharmacy
Convenience store
  • 650 meters to
  • 7 Eleven
Cash withdrawal
  • on site

More about Hotel Shangri-La

An overview

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Guest policies

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Verified guest reviews

Agoda Reviews (90)
Booking.com Reviews (821)

4.3

Filter by guest type:
  • Cleanliness 8.4
  • Facilities 7.2
  • Location 9.5
  • Room comfort and quality 8.6
  • Service 8.6
  • Value for money 7.0
  • Cleanliness 8.0
  • Facilities 7.2
  • Location 9.3
  • Room comfort and quality 8.0
  • Service 9.1
  • Value for money 7.3
  • Cleanliness 8.2
  • Facilities 6.9
  • Location 9.4
  • Room comfort and quality 8.7
  • Service 8.3
  • Value for money 6.9
  • Cleanliness 8.8
  • Facilities 6.3
  • Location 9.5
  • Room comfort and quality 9.1
  • Service 8.8
  • Value for money 6.6
Excellent
  • Cleanliness 8.8
  • Facilities 8.0
  • Location 10.0
  • Room comfort and quality 8.0
  • Service 8.8
  • Value for money 7.5
Excellent
  • Cleanliness 9.3
  • Facilities 9.0
  • Location 9.3
  • Room comfort and quality 9.0
  • Service 9.0
  • Value for money 7.7
Provided by verified guests of Agoda
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Room type
  • Deluxe King Room with Ocean View
  • Deluxe Room
  • One Bed Room
  • One-Bedroom Suite
  • One-Bedroom Suite with Kitchen
  • Shangrila Room
  • Terrace Suite
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Showing 74 verified guest comments
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6.4
Asif from United States
Couple
Shangrila Room
Stayed 1 night in July 2017
Good”
Pros: bed was comfortable, luxurious soft bed linens and pillows, room was stocked with sewing kit, nail file, and other useful toiletries along with the usual stuff, and the huge soaking tub was a dream! Cons: the room was a bit cramped for the price tag to be honest, the towels and bathrobes were a little scratchy, the pool was nothing too special and kind of dirty-looking really, the sink in the bathroom was backing up and when I went down stairs around midnight to let them know, (I didn't phone it in because my husband was sleeping right next to the phone) no one was at the front desk (and apparently no one knew where whomever was supposed to be at the front desk was), I foolishly told the gentleman at security the problem and was promised a quick fix in the morning, but I had to call again in the morning and waited 45 minutes for them. Also, at least two people came into my closed room while I was in a *vulnerable* state saying they thought I had already checked out!
Reviewed July 26, 2017
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7.6
Yuri from Japan
Solo traveler
Shangrila Room
Stayed 1 night in July 2017
Good location but Overpriced and low quantity brea”
The location is perfect and convenient but its definitely overpriced. Additional $25 cost per night will be charged and required to confirm upon the checkin process. Also, the quality of "In room dining/ Breakfast" was not good.. This hotel has 4/5stars, but I would say that the quality of in room dining was below Dannys.. I like to order In room dining breakfast everytime I travel, so I was looking frwd to the tasty luxorious breakfast but it was very disappointing. If the hotel has 4/5stars rate, the taste and presentation of food should have certain standard.
Reviewed July 24, 2017
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7.6
Yuri from Japan
Solo traveler
Shangrila Room
Stayed 2 nights in July 2017
Additional $25 cost per night..”
Upon the check in, the hotel asked me to confirm to pay additional mandatory $25/per night fee for amenities in the room.. The hotel staff said that every hotels in Santa Monica charges this additional cost, and I had to confirm to pay otherwise I cannot checkin. This was total unexpected additional cost, which should have been instructed clearly in the price upon booking from Agoda.
Reviewed July 24, 2017
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7.2
Gillian from Australia
Group
Deluxe King Room with Ocean View
Stayed 4 nights in April 2017
Very good”
$300 held for incidentals per room is higher than normal. Every transaction is billed to your room individually on top of the $300. I had other people's charges billed to my room incorrectly. I checked out 3 days ago. The final billed has not been charged & each inidividual transaction & $300 is still being held.
Reviewed May 01, 2017
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7.6
Soo from South Korea
Couple
Shangrila Room
Stayed 2 nights in January 2017
Great location”
Great location, decent price. Starting to be run down since it's open not too many years ago. Questionable as to being part of SLH as the facilities are bit worn down. Make sure to indicate that you are a SLH member when booking with Agoda or you wont be credited for your stay.
Reviewed February 20, 2017
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8.8
Mariet from United States
Solo traveler
Deluxe King Room with Ocean View
Stayed 1 night in February 2017
Needed 1 night visiting my daughter. ”
Excellent staff and location. Building is older and room entrance is from outside like a motel but room was very clean and comfortable. I then stayed 3 nights at The Peninsula so not apples to apples.
Reviewed February 07, 2017
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9.2
Jackie from Ireland
Couple
Deluxe King Room with Ocean View
Stayed 6 nights in January 2017
Wonderful, as always”
Great hotel that we keep returning to. Excellent location and sea views. Rooftop bar is the best place to watch the sunset.
Reviewed January 31, 2017
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4.8
Dzelal from Switzerland
Couple
Deluxe Room
Stayed 3 nights in November 2016
too expensive for the value”
great location, nice ocean view, quite expensive
Reviewed November 26, 2016
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8.4
Geri from New Zealand
Solo traveler
Deluxe King Room with Ocean View
Stayed 5 nights in November 2016
Lovely few days”
Had a great stay at Hotel Shangri-La. I was there for 5 nights and had a great room with a sea view - perfect to wake up to in the morning! The staff were lovely and very helpful. Pool area is lovely. Hotel Shangri-La is also in a fabulous location - right on Ocean Ave within easy walking distance of Santa Monicas shops and restraurants and the Pier. Great stay. Would recommmend.
Reviewed November 21, 2016
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9.2
Sharon from Singapore
Business traveler
Shangrila Room
Stayed 3 nights in November 2016
Excellent Location”
I booked a street view room yet could still see the ocean from the windows and was happy. Location is accessible to shops, restaurants and mall. Great service from staff I had met who were friendly and helpful throughout my stay.
Reviewed November 19, 2016
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