Hotel Shangri-La
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Hotel Shangri-La

1301 Ocean Avenue, Santa Monica, Los Angeles (CA), United States, 90401
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Shangrila Room Hotel Shangri-La
Shangrila Room
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    Interior view Hotel Shangri-La
    Interior view Hotel Shangri-La
    Deluxe Ocean View King Room Hotel Shangri-La
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    Exterior view Hotel Shangri-La

    Hotel Shangri-La Reviews

    8.0
    Excellent
    /10
    (176 reviews)See what guests said
    10.0
    Exceptional

    "Location is the best, staff were incredible!"

    Nadia

    -

    August 26, 2018

    8.6
    Excellent room comfort and quality

    Things you’ll love about Hotel Shangri-La

    Things you'll love

    • 190 meters to the beach

    • Located in heart of Los Angeles (CA)

    • Free Wi-Fi in all rooms!

    • Hot tub

    Exceptional
    Location
    9.2
    See map
    Exceptional location - 190 meters to the beach
    Popular neighborhood
    Nearby
    Popular
  • Puppet & Magic Center160 m
  • Ye Olde King's Head200 m
  • Fidelity Arts220 m
  • Bryan Kest Power Yoga220 m
  • Bronson Fine Arts230 m
  • Daniel Rolnik Gallery310 m
  • Puzzle Zoo340 m
  • Santa Monica Beach340 m
  • Urban Outfitters360 m
  • Starbucks Hear Music370 m
  • Value for money6.8
    Location rating9.2
    Nearest airportLos Angeles International Airport (LAX)
    Distance to airport11.6 km

    Rooms available at Hotel Shangri-La

    8.6
    Excellent
    Room comfort & quality
    Two-Bedroom Suite with Ocean View
    Two-Bedroom Suite with Ocean View
    ...
    • Room size: 111 m²/1195 ft²
    • Ocean view
    • 1 king bed & 1 king bed & 1...
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    One-Bedroom Suite with Kitchen
    One-Bedroom Suite with Kitchen
    ...
    • Room size: 56 m²/603 ft²
    • Partial ocean view
    • 1 king bed and 1 sofa bed
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    Terrace Suite
    Terrace Suite
    ...
    • Room size: 67 m²/721 ft²
    • Partial ocean view
    • 1 king bed & 1 sofa bed
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    One Bedroom Suite
    One Bedroom Suite
    ...
    • Room size: 56 m²/603 ft²
    • Partial ocean view
    • 1 king bed or 1 sofa bed
    Enter dates to see prices
    Shangrila Room
    Shangrila Room
    ...
    • Room size: 27 m²/291 ft²
    • City view
    • 1 king bed
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    Deluxe Ocean View King Room
    Deluxe Ocean View King Room
    ...
    • Room size: 28 m²/301 ft²
    • Ocean view
    • 1 king bed
    Enter dates to see prices
    Suite - Sea View
    Suite - Sea View
    ...
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      Single room - De Luxe - Reduced sea view
      Single room - De Luxe - Reduced sea view
      ...
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        Family Room
        Family Room
        ...
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          Single Room
          Single Room
          ...
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            Have a question for Hotel Shangri-La?

            What people love about Hotel Shangri-La

            • 9.2
              Exceptional

              "Thank you for making our stay so stress free"

              Natalie

              |

              July 5, 2016

            • 9.2
              Exceptional

              "The service was fantastic and the meals in the restaurant were great."

              Natalie

              |

              July 5, 2016

            • 9.2
              Exceptional

              "Location is accessible to shops, restaurants and mall."

              Sharon

              |

              November 19, 2016

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            More about Hotel Shangri-La

            More about Hotel Shangri-La

            9.2
            Exceptional

            "Great service from staff I had met who were friendly and hel..."

            Sharon

            |

            November 19, 2016

            An overview

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            What they offer

            8.4
            Excellent

            "Nice breakfast."

            Rosemary

            |

            October 30, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What to eat nearby

            American cuisine
            American cuisine
            Venice Ale House
            2.9 km American, Bar, Pub
            Candle Cafe & Grill
            2.9 km American, Bar, Cafe
            Firehouse
            2.9 km American, Cafe, Diner
            Mexican cuisine
            Mexican cuisine
            Baja Fresh
            2.8 km Mexican
            The Flyin' Jalapeno
            3.9 km Mexican
            Tortilla Grill
            4.1 km Mexican
            Asian cuisine
            Asian cuisine
            Restaurant Hama
            4.0 km Asian, Japanese, Sushi
            Shima
            4.2 km Asian, Healthy, Japanese
            Wabi-Sabi
            4.4 km Asian, Japanese, Sushi

            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
            Show more

            Property's guest policies

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            Some helpful facts

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            Reviews of Hotel Shangri-La from real guests

            Agoda Reviews (176)
            8.0
            /
            10
            Cleanliness8.2
            Facilities7.0
            Location9.2
            Room comfort and quality8.6
            Service8.3
            Value for money6.8
            Provided by verified guests of Agoda
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            All guests (176)
            All room types

            Show reviews that mention 

            Showing 118 verified guest comments
            12345
            8.4
            Excellent
            Melissa from Australia
            Couple
            Deluxe Ocean View King Room
            Stayed 2 nights in February 2019

            A Slice a Luxury”

            A warm welcone from a great team followed up by comfortable well appointed luxury that leaves you wanting to stay longer

            Reviewed February 20, 2019
            8.4
            Excellent
            Erica from Australia
            Couple
            Shangrila Room
            Stayed 2 nights in September 2018

            Great location ”

            Not the standard of hotel we are accustomed to but it had everything we like. A gym, pool, roof top bar and room service. Food was nice, staff we’re nice and the pool area is lovely. Just wish the room was large enough to walk comfortably around the bed.

            Reviewed September 07, 2018
            8.3
            Excellent
            Evelyn from Philippines
            Couple
            Stayed 2 nights in November 2014

            VEry Good Location”

            Accessible, very helpful staff, spacious

            At first, i expected the grand Shangrila Hotels type of structure, but it is not. A small hotel but clean and the location is perfect. The staff is great and very helpful. We were upgraded to the biggest room in the hotel with all the amenities of a serviced apartment. So, it was great, spacious and we had an awesome time.

            Reviewed December 28, 2014
            4.8
            Jeffrey from United States
            Family with young children
            One Bedroom Suite
            Stayed 2 nights in December 2018

            Freezing cold room, HVAC engineer couldn’t fix, ZERO compensation from front desk”

            We only stayed 2 nights. 2 main things that our reservations online didn’t tell us were: (1) There’s a $25 per day resort fee and (2) they charge $50 per day just to park your car. Our room the 1st night got down to about 58-60 degrees. One side of the room had functional heat so we made it blazing hot over there & kept the doors open so some of the heat would transfer. None of this was ideal because we had 3 small kids With us & once one of them is up, they in turn wake the others. The 2nd night wasn’t as bad only because it was warmer outside. Our room still got down to 62 degrees. We called the front desk both nights. The 2nd night, Eric the HVAC engineer (who was extremely genuine, polite, & nice) told us that he knew there was no way he could fix the unit that same night and he understood that we didn’t want to change the room so late at night with the kids being ready for bed. He said the office would certainly compensate us. Upon checkout, ZERO was done for us. Never again 4 us

            Reviewed December 09, 2018
            8.0
            Excellent
            Ryan from United Kingdom
            Couple
            Shangrila Room
            Stayed 2 nights in September 2018

            First impressions good. Second not so good. ”

            Only stayed 2 nights and our welcome was excellent - mainly reception staff and Jean-paul (first impressions) it went down hill from there. Pool bar staff were unenthusiastic and the roof top bar staff were rude. As hotel guests it was disappointing that locals visiting for a quick view from the rooftop were offered table service yet we were ignored. That being said the security at the roof top were very friendly and helpful. In summary, a great location that wows with first impressions (including an amazing pool and roofttop bar. However, in a hotel guest services should be paramount. It was not. In terms of the room, ours was on the 3rd floor tucked in a corner. It was very small. We even had someone else’s old gym sock hidden inside the robe! It’s worth noting we booked via a deal on agoda - not sure if this knocked us down the Shangri-la’s pecking order! Worth a stay for the location if you can get a reasonable price and don’t mind average customer service.

            Reviewed September 15, 2018
            9.6
            Exceptional
            Harold from Canada
            Couple
            Shangrila Room
            Stayed 2 nights in July 2018

            Great Location! Helpful Staff! Small Rooms!”

            Would stay here again. Clean, safe, wonderful staff, right in the middle of everything Santa Monica. Only issue was that the room was very small. There were no luggage racks, or table, but small price to pay for the rest of greatness of this hotel.

            Reviewed July 19, 2018
            9.6
            Exceptional
            Phillip from Australia
            Couple
            Deluxe Ocean View King Room
            Stayed 2 nights in May 2018

            Safe and central”

            Stayed at the Shangri La for five nights, central to everything in LA. Great restaurants and shopping. Staff were great, especially Adrienne at the front desk. Pool was heated, and the food from the casual menu was exceptional.

            Reviewed June 03, 2018
            3.2
            Jen from United Kingdom
            Couple
            Deluxe Ocean View King Room
            Stayed 4 nights in October 2018

            One of the worst hotels I’ve stayed at - terrible value for money”

            We booked the deluxe double ocean view and immediately disappointed with the room - really small/cramped, very very dated (cracked windows, chipped/battered furniture, the shower a mere dribble, air con didn’t work for more than 15 minutes..). Room was also single glazed so (together with the cracks down the window) made the room extremely noisy from the traffic below - complained immediately and staff did nothing until midday the next day when I was offered another room (lower to the road so noisier and barely any bigger). The general manager was very rude and when I tried to just cancel the booking (we were really unhappy with the hotel!l and wanted to move to any other hotel in Santa Monica!), she laughed and said it’s not refundable. The hotel is having a joke to offer rooms at this price for the quality of accomodation. They clearly acknowledged it themselves as a giant sign in the lobby apologising for the hotel saying it’s going under a makeover...!

            Reviewed October 19, 2018
            8.8
            Excellent
            Sumitro from Indonesia
            Group
            Shangrila Room
            Stayed 4 nights in January 2019

            Best view of Santa Monica beach”

            Old hotel but the view of the santa monica beach was great and the hotel just next (1 minute walking distance maybe less) to 3rd street promanade make it more great.

            Reviewed January 08, 2019
            8.8
            Excellent
            Sumitro from Indonesia
            Group
            One Bedroom Suite
            Stayed 2 nights in January 2019

            Best view of Santa Monica beach”

            Old Hotel but the view of santa monica beach is best and the hotel just next (1 minute walking maybe less) to the 3rd street promanade make the hotel location is great..

            Reviewed January 08, 2019
            9.2
            Exceptional
            Tony from United Kingdom
            Couple
            Shangrila Room
            Stayed 1 night in January 2019

            Very happy”

            Have used this hotel previously. As good as last time. Will use Shanghai-La again.

            Reviewed January 08, 2019
            9.6
            Exceptional
            Sally from New Zealand
            Couple
            Deluxe Ocean View King Room
            Stayed 8 nights in December 2018

            Exceptional”

            The friendly staff especially Adrienne the concierge and Chuck the hotel driver!! They made our stay such an event nothing was too much trouble!!!

            Reviewed December 19, 2018
            8.0
            Excellent
            Robert from United States
            Solo traveler
            Shangrila Room
            Stayed 1 night in December 2017

            Solid ”

            No problems

            Reviewed October 06, 2018
            4.0
            Philippe from United Kingdom
            Business traveler
            Shangrila Room
            Stayed 1 night in April 2018

            Would not stay there again”

            First time for a long time that I was cold in a room! it was cold outside and barely warm enough inside. Room was overlooking traffic: noisy Lay out of the room is ill thought, making it difficult to move about the room and have a suitcase in it. Almost as bad as Parisian hotels. WiFi was not good enough I was charged a 25USD fee called "amenity fee", on top of the Agoda fee, which was not indicated at the time of booking. It looks like they make us pay twice for the soap and shower gel!!! LOL Service was nothing special, in fact amateurish. A complete rip-off of a hotel, with pretensions well above its abilities. Don't be fooled by the location: it is at the intersection of a boulevard and a big avenue: not really smart nor chic. I will not stay there again: too expensive for the quality.

            Reviewed April 29, 2018
            8.8
            Excellent
            Mariet from United States
            Solo traveler
            Deluxe Ocean View King Room
            Stayed 1 night in February 2017

            Needed 1 night visiting my daughter. ”

            Excellent staff and location. Building is older and room entrance is from outside like a motel but room was very clean and comfortable. I then stayed 3 nights at The Peninsula so not apples to apples.

            Reviewed February 07, 2017
            8.4
            Excellent
            Geri from New Zealand
            Solo traveler
            Deluxe Ocean View King Room
            Stayed 5 nights in November 2016

            Lovely few days”

            Had a great stay at Hotel Shangri-La. I was there for 5 nights and had a great room with a sea view - perfect to wake up to in the morning! The staff were lovely and very helpful. Pool area is lovely. Hotel Shangri-La is also in a fabulous location - right on Ocean Ave within easy walking distance of Santa Monicas shops and restraurants and the Pier. Great stay. Would recommmend.

            Reviewed November 21, 2016
            9.2
            Exceptional
            Sharon from Singapore
            Business traveler
            Shangrila Room
            Stayed 3 nights in November 2016

            Excellent Location”

            I booked a street view room yet could still see the ocean from the windows and was happy. Location is accessible to shops, restaurants and mall. Great service from staff I had met who were friendly and helpful throughout my stay.

            Reviewed November 19, 2016
            9.6
            Exceptional
            Keith from United Kingdom
            Couple
            Shangrila Room
            Stayed 2 nights in August 2016

            Hotel tries to offer so much”

            Hotel is in prime location stone throw from beech & shopping parade & Shopping Mall. Just 5 mins walk to famous pier but hotel staff are so kind & helpful apart from barman on roof top bar not got good word for them apart from ignorant but wouldn't let hem put me off going to stay again.

            Reviewed August 11, 2016
            9.2
            Exceptional
            Natalie from Australia
            Family with young children
            Shangrila Room
            Stayed 7 nights in June 2016

            Wonderful service great location!!! ”

            My husband,18mth old son and I just stayed and had a wonderful time. The service was fantastic and the meals in the restaurant were great. Would abousoulty recommend this hotel for any one visiting LA. Thank you for making our stay so stress free

            Reviewed July 05, 2016
            9.7
            Exceptional
            Jocelyn from Australia
            Couple
            Shangrila Room
            Stayed 2 nights in September 2015

            Fantastic hotel ”

            Amazing staff, location and facilities

            The staff were absolutely brilliant. They made us feel so special. They let us check in at 8am and gave us a free upgrade to an ocean view room (which had an absolutely amazing view!) Pool area was really nice. Photos don't do it justice. Location is unbeatable. Right near the beach, shops, restaurants, cinemas and Santa Monica pier. I will definitely be back!

            Reviewed September 09, 2015
            12345
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            • Exceptional location
            • The Getty Center
            • 17th Street / SMC Light Rail Station is within 1.93 km