Hotel Shikanoyu
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 Hotel Shikanoyu
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Swimming pool [outdoor] Hotel Shikanoyu
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8.2
Excellent
/10
(293 reviews)See what guests said
See map
8.5
Excellent
Location rating score
Excellent location
Parking
FREE
  • Mt. Moiwa14.43 km
  • Asahiyama Memorial Park14.77 km
  • Hokkaido Shrine15.34 km
  • Odori Park18.24 km
  • Tanukikoji Shopping Street18.37 km
  • Former Hokkaido Government Office Building18.61 km
  • Sapporo TV Tower18.96 km
  • Takino Suzuran Hillside National Park19.14 km
  • Moerenuma Park27.3 km
  • 4-star Hotel
    Free Wi-Fi

    Hotel Shikanoyu

    3-32 Jozankeionsen nishi, Minami-ku, Jozankei, Sapporo, Japan, 061-2303 - See map
    "The lobby has a very nice lounge area with complimentary coffee at certain times of the day and also a place to indulge in classical music."
    Neil - October 27, 2018
    Exceptional reputation
    Recommended by 86% of guests
    Excellent service
    8.4 rating for service
    Excellent cleanliness
    8.1 rating for cleanliness
    Excellent facilities on premise
    8.0 facilities on premise
    • Free Wi-Fi in all rooms!

    • Hot spring bath

    • Air conditioning

    • Daily housekeeping

    • Nightclub

    Cheaper than 96% of all properties in Sapporo in the last 24 hoursCompared to 3,182 Sapporo properties at Agoda for various dates
    Value for money8.1
    Distance to city center27km
    Location rating8.5
    Nearest airportOkadama Airport (OKD)
    Distance to airport24.0 km

    Rooms available at Hotel Shikanoyu

    7.7
    Very good
    Room comfort & quality
    Modern Japanese Western Style Room - Non-Smoking
    Modern Japanese Western Style Room - Non-Smoking
    ...
    • Room size: 60 m²/646 ft²
    • Nature view
    • 2 single beds
    Enter dates to see prices
    Japanese Western Style Room with 2 Single Beds - Special Offer
    Japanese Western Style Room with 2 Single Beds - Special Offer
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Japanese Western Style Room with 4 Single Beds - Special Offer
    Japanese Western Style Room with 4 Single Beds - Special Offer
    ...
    • Room size: 50 m²/538 ft²
    • Mountain view
    • 4 single beds
    Enter dates to see prices
    Japanese Western Style Room with 4 Single Beds
    Japanese Western Style Room with 4 Single Beds
    ...
    • Room size: 50 m²/538 ft²
    • Mountain view
    • 4 single beds
    Enter dates to see prices
    Modern Japanese Western Style Room - Non-Smoking - Central Building
    Modern Japanese Western Style Room - Non-Smoking - Central Building
    ...
    • Room size: 60 m²/646 ft²
    • 2 single beds and 2 futons
    Enter dates to see prices
    Standard Japanese Style Room with Bathtub - Special Offer
    Standard Japanese Style Room with Bathtub - Special Offer
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 4 futons
    Enter dates to see prices
    Japanese Western Style Room with 2 Single Beds
    Japanese Western Style Room with 2 Single Beds
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 2 single beds
    Enter dates to see prices
    Standard Japanese Style Room with Bathtub
    Standard Japanese Style Room with Bathtub
    ...
    • Room size: 30 m²/323 ft²
    • Mountain view
    • 3 futons
    Enter dates to see prices
    Deluxe Japanese Western Style Room - West Building
    Deluxe Japanese Western Style Room - West Building
    ...
    • Room size: 50 m²/538 ft²
    • 4 single beds and 2 futons
    Enter dates to see prices
    Japanese Western Style Room - Special Offer - West Building
    Japanese Western Style Room - Special Offer - West Building
    ...
    • Room size: 30 m²/323 ft²
    • 2 single beds and 1 futon
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at Hotel Shikanoyu?

    Check-in is from 3:00 PM, and check-out is until 10:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to Hotel Shikanoyu?

    A stay at Hotel Shikanoyu also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, Hotel Shikanoyu has a car park right on site for maximum convenience. Car parking is free for guests.

    What is the smoking policy at Hotel Shikanoyu?

    Hotel Shikanoyu does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about Hotel Shikanoyu

    • 9.6
      Exceptional
      Location

      "The food, service, location were all very good!"

      Min S.

      |

      June 20, 2018

    • 6.8
      Good
      Breakfast

      "Nice place, with breakfast and dinner included."

      Choon S.

      |

      July 25, 2018

    • 9.6
      Exceptional

      "Overall we had a pleasant stay in this hotel."

      Lai M.

      |

      November 2, 2018

    Property ranking|Compared to 3,182 Sapporo properties
    See all rankings
    Room size
    35 sqm.
    Review score - United States
    7.9/10
    Location score
    8.5/10
    Cheapest price score
    Bigger than
    98
    %
    of Sapporo properties
    Better than
    97
    %
    of Sapporo properties
    Better than
    96
    %
    of Sapporo properties
    Better than
    96
    %
    of Sapporo properties
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    More about Hotel Shikanoyu

    More about Hotel Shikanoyu

    9.6
    Exceptional

    "Will stay here again if I visit jozankei next time"

    Min S.

    |

    June 20, 2018

    Description

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    Most talked about facilities

    Food & Dining
    7 mentions
    Breakfast
    4 mentions
    View
    3 mentions
    Housekeeping
    2 mentions

    What they offer

    10.0
    Exceptional

    "Will definitely recommend this place to friends."

    goh

    |

    January 31, 2018

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Restaurants on site

    Restaurant
    Menu:Buffet, A-la-carte

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Reviews of Hotel Shikanoyu from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (293)Booking.com Reviews (240)
    8.2
    /
    10
    Cleanliness8.1
    Facilities8.0
    Location8.5
    Room comfort and quality7.7
    Service8.4
    Value for money8.1
    High score for Sapporo
    Rating
    9+ Exceptional (46)
    8-9 Excellent (24)
    7-8 Very Good (42)
    6-7 Good (15)
    <6 Below Expectation (14)
    Time of the year
    Mar - May (24)
    Jun - Aug (38)
    Sep - Nov (44)
    Dec - Feb (35)
    All guests (293)
    All languages

    Show reviews that mention 

    Showing 141 verified guest comments
    12345
    8.0
    Excellent
    Mr.Teerapong from Thailand
    Family with young children
    Japanese/Western-style Room
    Stayed 1 night in April 2019

    Best onsen and buffet meal”

    Room condition and layout is good. They should mention about smoking room on the page. We had a question and sent message to them directly and found that all rooms are smoking but they would try best to deodorize smell. When checking in, we still smelled less smoking but it was acceptable. Japanese buffet both breakfast and dinner is good. Onsen is great wide room and cleanliness.

    Reviewed May 08, 2019
    9.6
    Exceptional
    Nattanon from Thailand
    Couple
    Run of House - Special Offer
    Stayed 1 night in April 2019

    Wonderful time staying in the hotel”

    - Location : I think it's not the problem because I take the shuttle bus from Sapporo which take us to in front of the hotel. Also you can take the bus from Sapporo to which the bus stop is very near to the hotel (around 3-5 minute) - Shuttle bus : They provide shuttle bus from Otaru park (in front of NHK building / Sapporo TV Tower) which depart 15:00 from Sapporo and depart 10:00 from the hotel on the next day. This service required reservation before the date of departure!!! but I can't contact them by email or via Agoda so that you have to call them both from youre country or when you arrive in Japan - Food : I reserved with Dinner buffet and Breakfast buffet. This is the most wonderful Japanese buffet I've ever had in this Japan trip. Dinner provide many Japanese traditional dish, Sashimi, Curry, Ramen. Tempura and many others - Room : We selected Japanese style room. It's big enough with all facilities. First when you enter there is a table and tea set instead of bed. They will make a bed for you between 18:00-21:00 when you have dinner. One problem is that there is no shower room in my room (there is just toilet and sink) so you have to take the public bath - Public bath : This is very great too. It's very big with almost hundred people capacity with different temperature water, Jaguzzi, steaming and outdoor area - Staff is nice with standard service

    Reviewed April 14, 2019
    10.0
    Exceptional
    Liaa from Philippines
    Couple
    Japanese/Western-style Room
    Stayed 2 nights in February 2019

    Exceptional”

    It was really cold (-17 degrees Celcius) when we got to the hotel, so coming from a tropical country who was just recovering from flu, I was coughing the whole time I was doing our check-in procedures. The staff gave me medicines for my cough, which I really appreciated! :) The hotel is less than a 3min walk from the bus stop from Sapporo. :) The breakfast is a buffet one with a lot of choices. They have variety of drinks also from hot to cold beverages. For dinner, which is also included in the package when you book a room, includes one generous piece of crab! Choices are great! The onsen bath is what I enjoyed the most. They have this outside onsen bath which has a contrast of the sub zero temperature and the hot spring bath. It was so awesome! The room is traditional Japanese with tatami mat. Although there's something to improve with the bathroom since the bathtub leaked when it was drained. :) Still 5* since all other things made up for it. :)

    Reviewed February 28, 2019
    8.0
    Excellent
    Neil from Singapore
    Couple
    Stayed 1 night in October 2018

    Good value”

    Good . Location is good, right in the middle of the town, easy to walk everywhere. . The lobby has a very nice lounge area with complimentary coffee at certain times of the day and also a place to indulge in classical music. Very very nice. . The onsen is nicely organised, a few pools : 39degC, 42degC, outdoor 42degC area, and a jacuzzi. Can be better . The buffet dinner and breakfast is average. . We were first given room 352, which had 2 problems, the door opens out to the roof like area (but guests are disallowed from walking out) which means that one may not want to keep the sliding door open for ventilation, and also the shower and bathtub were choked. We were later changed to room 951, much better.

    Reviewed October 27, 2018
    10.0
    Exceptional
    Ivy from Malaysia
    Couple
    Japanese-Style Room
    Stayed 1 night in October 2018

    Nice hotel good location”

    Old hotel but nice. Dinner not much variety but is good bcos there r not many restaurants nearby. Walkable to many attractions. We love the hotel hot spring. Worth a try. The tatami mattress is so good n comfortable. The hotel is so lovely that they prepare a traditional dessert in our room, will definitely come back again, for sure.

    Reviewed October 19, 2018
    8.4
    Excellent
    Shu from Hong Kong
    Family with teens
    Japanese/Western-style Room
    Stayed 1 night in October 2018

    Excellent”

    The facilities are older than expected. And there are many ladybugs during our stay. Although the room and bed are comfy, but the air conditioner cannot set to cool mode but only heat, which we must open the window for fresh air and thus more ladybugs coming in...

    Reviewed October 18, 2018
    8.0
    Excellent
    Vincern from Singapore
    Family with teens
    Japanese/Western-style Room
    Stayed 1 night in June 2019

    Good”

    Hotel with onsen. Good varieties for dinner and breakfast. Onsen not bad. 3 indoor pool with 1 outdoor pool. Hotel was near a convenient store. Room was spacious with 4 single beds and 2 tatami beds.

    Reviewed June 23, 2019
    10.0
    Exceptional
    benjalux from Thailand
    Family with young children
    Japanese-Style Room
    Stayed 1 night in April 2019

    Friendly staffs”

    Check-in process is good, quick and friendly service. Room is comfortable and clean.

    Reviewed May 07, 2019
    8.4
    Excellent
    Wu from Singapore
    Couple
    Stayed 1 night in March 2017

    Nice onsen”

    Hotel is about 1.25hours bus from Sapporo station (take 1-way bus number rapid 7 from Sapporo bus interchange). Check-in timing is pretty strict at 3pm so suggest to take the bus from Sapporo after 1pm to minimise waiting time to check in. Hotel is in an onsen town with nothing much else to see or do. But is quaint and peaceful in its own right. Receptionists are friendly and can speak some simple English. Other staff like cleaning or housekeeping staff are friendly too but speak only Japanese. Room is clean and yukatas were provided for us to wear and go around in the hotel. The futon was also really good to sleep in. Room was of a decent size for 3 people. The breakfast and dinner spread was very good, and the quality was above average. We enjoyed both meals there. The highlight was the onsen, with 4 different types of pools (not-so-hot, hot, Jacuzzi and outdoor). First time experience was abit awkward but got used to it very quickly. Thoroughly enjoyed the whole onsen experience. Highly recommended for those who are looking for a nice onsen experience.

    Reviewed April 08, 2017
    6.8
    Good
    Kah from Singapore
    Family with young children
    Stayed 1 night in October 2018

    Not bad location with good onsen”

    Few tourist spots around the hotel - walkable even with young children. This is the first and weird hotel to ask for my car key when checking in. Since they can't speak English well, I didn't bother to ask why but I realised the next day - they actually relocate my car to parking lot further away from the hotel. Although they provide shuttle bus but I find it's really inconvenient as I'm traveling with young children plus my luggages.

    Reviewed October 30, 2018
    8.0
    Excellent
    Yan
    Group
    Stayed 2 nights in October 2018

    Very good”

    good location with reasonable price

    Reviewed April 23, 2019
    9.2
    Exceptional
    TORCHAI from Thailand
    Group
    Stayed 1 night in January 2019

    Good food.”

    Dinner is so nice, especially grill beef. All you can eat. Location for some rooms is not good as other hotel, if you pay less.

    Reviewed March 19, 2019
    8.8
    Excellent
    SUET from Hong Kong
    Family with teens
    Stayed 1 night in December 2018

    Great location”

    easy to go hotel from Sapporo by bus.

    Reviewed January 08, 2019
    8.4
    Excellent
    VITHOON from Thailand
    Couple
    Japanese-Style Room
    Stayed 1 night in November 2018

    Nice onsen hotel”

    nice onsen hotel in good location of Jozankei,the hotel is old but i love it.

    Reviewed December 04, 2018
    8.0
    Excellent
    yeh from Singapore
    Couple
    Japanese/Western-style Room
    Stayed 2 nights in October 2018

    Very good”

    Good onsen, breakfast and dinner variety were good but without Tabara crab .

    Reviewed October 14, 2018
    7.2
    Very good
    Sun from United States
    Solo traveler
    Stayed 1 night in August 2018

    Clean and well organized”

    Location is good to access and has good view sitting near the river. Room is clean and well prepared. Found many considerations and care for guests such as classic music healing corner and free coffer. Will recommend to others.

    Reviewed August 27, 2018
    9.2
    Exceptional
    Clarissa from Singapore
    Family with young children
    Stayed 1 night in June 2018

    Good for families and important to note Japanese name of hotel for self drive”

    Overall good experience. Paid a little more for a nice 4-bed with a tatami living area. Room most comfortable. Good onsen area. Good variety for breakfast and dinner. Hotel front desk initially inform us to wait at lobby as we still have half hour to check-in time. But within 15 minute after we spoke on where to get some afternoon ramen, they informed us our room is ready! Easy to explore nearby on foot. One thing to self drive traveller, is to note the Japanese name of the hotel as is written on top of building. We circled around 3 times to finally get here.

    Reviewed June 19, 2018
    10.0
    Exceptional
    Renee from United States
    Group
    Stayed 1 night in June 2018

    Exceptional service!”

    I have a LARGE tattoo on my body and I emailed their customer service about enjoying their onsen with it. They responded immediately and politely. They tactfully explained that Japanese society still has an old view on it but gave me a great alternative of booking a private onsen (with a small fee but it's so worth it)! Let me tell you, yes. YES. A million times YES!They were polite, graciously accommodating, and any question I had for them they answered patiently always with a smile even through email. I had at least 10 questions through email and they made sure I was taken care of even if it was a small group of 3 and we weren't exactly rolling in money.

    Reviewed June 15, 2018
    7.2
    Very good
    kwang from Malaysia
    Family with teens
    Stayed 1 night in March 2018

    Can try”

    Location good. Staff friendly (let your checkin earlier if the room is ready), because of dinner and breakfast buffet provided, the price is acceptable(taste not bad). When u move in to the room they got hot water, tea bags and some japanese cookies ready on your desk. When having buffet dinner they will go to your room prepare your mattress on the tatami. The only bad thing is you are not given any complimentary cards to access other onsen. You can only access to this hotel onsen.

    Reviewed March 18, 2018
    10.0
    Exceptional
    goh from Malaysia
    Group
    Stayed 1 night in January 2018

    Great experience and marvellous view during snow season....highly recommended”

    Will definitely recommend this place to friends. Free bus shuttle need to pre-book, waiting zone just right in front the Sapporo Clock Tower - NHK entrance. However the pick up time at 3pm but Japanese is very punctuality on time its better to reach in advance by 2.30pm. If the coach is full and you will need to wait for next round. The dinner in the hotel is awesome but a little bit too early for closing - 5pm - 7pm. Tips: The shuttle service is not only send to one hotel, hence it's better to check with the driver if you are reaching the right resort/hotel before you get down.

    Reviewed January 31, 2018
    12345
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    Hotel Shikanoyu
    |Excellent 8.2
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    • Excellent location
    • Mt. Moiwa