Exterior view, Hotel Shirakaba-So in Matsumoto
Hotel Shirakaba-So
Reception, Hotel Shirakaba-So in Matsumoto
Restaurant, Hotel Shirakaba-So in Matsumoto
Balcony/terrace, Hotel Shirakaba-So in Matsumoto
Lobby, Hotel Shirakaba-So in Matsumoto
Entrance, Hotel Shirakaba-So in Matsumoto

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627 reviews

627 reviews

Location 9.4
Service 9.1
Cleanliness 9.0
Room comfort and quality 8.8
Facilities 8.2
Value for money 8.0
See map


Location rating score

Exceptional location
Popular landmarks
Kappa Bashi
60 m
Kyukamura Norikura Kogen
15.2 km
Kaichi Gakko Primary School
29.7 km
Matsumoto Castle
29.8 km
Nawate Shopping District
29.9 km
Closest landmarks
Kappa Bridge
50 m
Kappa Bashi
60 m
Tashiro Pond
140 m
Kami Kochi Post Office
360 m
Kamikochi Information Center
360 m

Hotel Shirakaba-So

4468 Azumi, Kamikochi, Kamikochi, Matsumoto, Japan, 390-1516 - See map

If you're looking for a ryokan with free Wi-Fi in all rooms, look no further. Conveniently situated in the Kamikochi part of Matsumoto, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Matsumoto Castle. This 3-star property features restaurant to make your stay more indulgent and memorable.


Sparkling clean

90 meters to Kappa Bashi

Great View

Free Wi-Fi in all rooms!

Daily housekeeping


Free Wi-Fi in all rooms!

Luggage storage



Coffee shop

Room service


Wi-Fi in public areas

Your dates are popular among travelersUsers are booking a place in Matsumoto every 3 minutes on Agoda.com
Value for money8.0
Distance to city center50km
Location rating9.4

Rooms available at Hotel Shirakaba-So

Room comfort & quality


Twin Room with Terrace (Main Building)
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices
Deluxe Twin Room with Terrace
  • Room size: 30 m²/323 ft²
  • Nature view
  • 2 semi double beds
Enter dates to see prices
Twin Room (Main Building)
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 semi double beds
Enter dates to see prices
Japanese-Style Room with Mountain and River View
  • Room size: 28 m²/301 ft²
  • Mountain view
  • 3 futons
Enter dates to see prices
Twin Room with Balcony
  • Room size: 30 m²/323 ft²
  • Balcony/terrace
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Budget Twin Room
  • Room size: 25 m²/269 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Mount Hotaka View Twin Room
  • Room size: 30 m²/323 ft²
  • Nature view
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Twin Room with Mountain View
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 1 sofa bed and 2 single bed...
Enter dates to see prices
Japanese Style Room without Bathroom
  • Room size: 11 m²/118 ft²
  • Shower
  • 3 futons
Enter dates to see prices
Twin Room (Main Building)
  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 semi double beds
Enter dates to see prices

Top things to do in Matsumoto

Up to 10% off

Popular things to do

popular things to do

Frequently asked questions

What is the typical travel time to a nearby airport from Hotel Shirakaba-So?

The average travel time to get from Hotel Shirakaba-So to the airport is 90 minutes, but please take into account that the travel time may vary based on traffic, weather conditions, and time of day.

When was Hotel Shirakaba-So built?

Hotel Shirakaba-So was built in 1970.

In which languages can Hotel Shirakaba-So's personnel communicate?

Hotel Shirakaba-So can communicate up to 2 languages which includes English for travelers that have a preference for this language. Please refer to the "Amenities and facilities" section and in the "Languages spoken" category to find out what different languages this property supports.

What payment cards are accepted at Hotel Shirakaba-So?

Hotel Shirakaba-So supports up to 7, with payment card selections including Visa, UnionPay, MasterCard, and American Express.

What is the verified guest review consensus about Hotel Shirakaba-So's Wi-Fi?

100.0% of our past guest assessments have given a positive review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for Hotel Shirakaba-So down in the review section.

What is the typical rating that verified Group travelers have given to Hotel Shirakaba-So?

Verified group travelers that have stayed at this property have given Hotel Shirakaba-So an average rating of 8.4. You can look up more in depth customer ratings and responses by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about Hotel Shirakaba-So?

Verified local travelers that have stayed at this property have given Hotel Shirakaba-So an average rating of 8.8. You can look up on more comprehensive customer reviews, and comments for this property down in the review section.

What is the closest train, metro, or bus station to Hotel Shirakaba-So?

The nearest train, metro, or bus station is Shin-Shimashima, 17800.62 m away from Hotel Shirakaba-So.

What is the closest airport to Hotel Shirakaba-So?

The closest airport to Hotel Shirakaba-So is Komatsu Airport, 111.0 km away.

More about Hotel Shirakaba-So

More about Hotel Shirakaba-So

Experience Tranquility and Comfort at Hotel Shirakaba-So

Nestled in the picturesque city of Matsumoto, Japan, Hotel Shirakaba-So offers a serene and comfortable stay for travelers seeking a peaceful getaway. With its prime location and array of amenities, this 3-star hotel promises a memorable experience for guests of all ages. From its convenient check-in and check-out times to its child policy, Hotel Shirakaba-So ensures a hassle-free stay for all visitors. Upon arrival, guests can check-in from 03:00 PM, allowing ample time to settle in and explore the hotel's charming surroundings. The warm and welcoming staff will be ready to assist guests with their needs, ensuring a smooth and efficient check-in process. As for check-out, guests are kindly requested to vacate their rooms by 10:00 AM, allowing the hotel to prepare for incoming guests. With its 55 well-appointed rooms, Hotel Shirakaba-So offers a range of options to suit every traveler's needs. Each room is designed with comfort and relaxation in mind, providing a cozy haven after a day of exploring Matsumoto's attractions. Whether you're traveling solo, as a couple, or with family and friends, the hotel's spacious and thoughtfully furnished rooms will cater to your every requirement. Please note that Hotel Shirakaba-So has a child policy in place. While children are welcome to stay at the hotel, there may be additional charges involved. The hotel's friendly staff will be happy to provide further details and assist with any queries regarding this policy. Built in 1970 and last renovated in 1985, Hotel Shirakaba-So combines a touch of nostalgia with modern comforts. Its timeless architecture and tranquil ambiance create a unique atmosphere that transports guests to a bygone era. Situated just 50km away from the city center, the hotel offers a peaceful retreat away from the hustle and bustle, while still providing easy access to Matsumoto's vibrant attractions. For those traveling by air, the hotel is conveniently located only 90 minutes away from the nearest airport, ensuring a smooth and hassle-free journey. Whether you're a leisure traveler or a business guest, Hotel Shirakaba-So provides a convenient base for exploring the city or attending meetings. Experience the tranquility and comfort of Hotel Shirakaba-So, where attentive service, well-appointed rooms, and a serene ambiance await. Book your stay today and create lasting memories in the heart of Matsumoto, Japan.

Unwind and Indulge at Hotel Shirakaba-So's Entertainment Facilities

Hotel Shirakaba-So in Matsumoto, Japan, offers a range of entertainment facilities that are sure to enhance your stay. Whether you're looking to relax, socialize, or pamper yourself, this hotel has it all. Step into the onsite shops and explore a variety of unique souvenirs and local crafts, perfect for finding that special something to take back home. After a long day of exploring, head to the hotel's cozy bar and unwind with a refreshing drink. With its warm ambiance and friendly staff, it's the ideal spot to mingle with fellow travelers or simply enjoy a quiet evening. For a truly rejuvenating experience, make your way to the steam room and let the soothing heat melt away your stress. The spa at Hotel Shirakaba-So offers a range of indulgent treatments, from massages to facials, ensuring you leave feeling completely refreshed and revitalized. Treat yourself to a little luxury and take advantage of these exceptional entertainment facilities during your stay at Hotel Shirakaba-So.

Convenience Facilities at Hotel Shirakaba-So

Hotel Shirakaba-So in Matsumoto, Japan, offers a range of convenient facilities to ensure a comfortable stay for its guests. With room service available, guests can enjoy delicious meals in the comfort of their own rooms, adding an extra touch of luxury to their experience. The hotel also provides free Wi-Fi in all rooms and public areas, allowing guests to stay connected and browse the internet with ease. For guests who smoke, Hotel Shirakaba-So has a designated smoking area where they can enjoy their cigarettes without inconveniencing others. Additionally, the hotel offers luggage storage facilities, perfect for those who want to explore the city without the hassle of carrying their bags around. To cater to guests' refreshment needs, the hotel has a vending machine on-site, providing a convenient way to grab a quick drink or snack. Furthermore, the hotel's dedicated housekeeping staff ensures that the rooms are cleaned and maintained daily, guaranteeing a comfortable and tidy environment for guests throughout their stay. With these convenient facilities, Hotel Shirakaba-So aims to provide a seamless and hassle-free experience for all its guests.

Convenient Parking Facilities at Hotel Shirakaba-So

At Hotel Shirakaba-So, convenience is key, and this extends to its excellent parking facilities. Whether you are traveling by car or renting one during your stay, you can rest assured knowing that there is ample parking available on-site. The hotel offers a spacious and secure car park, ensuring that your vehicle is well-protected throughout your visit. With this hassle-free parking option, you can easily explore the beautiful city of Matsumoto and its surrounding areas at your own pace, without having to worry about finding a parking spot or paying exorbitant fees. So, leave your car worries behind and embark on a stress-free adventure at Hotel Shirakaba-So.

Modern Comfort and Convenience at Hotel Shirakaba-So

At Hotel Shirakaba-So, guests can expect a delightful combination of modern comfort and convenience in their rooms. Each room is equipped with air conditioning, ensuring a pleasant and comfortable stay regardless of the weather outside. Whether it's a hot summer day or a chilly winter evening, guests can relax in a perfectly controlled temperature setting. In addition to air conditioning, the rooms at Hotel Shirakaba-So also feature a refrigerator. This convenient amenity allows guests to store and chill their favorite beverages and snacks, ensuring they have refreshments readily available at any time. Whether you're craving a cold drink after a long day of exploring Matsumoto or want to keep some fruits and snacks fresh for a quick bite, the refrigerator in your room will come in handy. With these thoughtful room facilities, Hotel Shirakaba-So ensures that guests have everything they need for a comfortable and enjoyable stay. Whether you're visiting Matsumoto for business or leisure, you can relax knowing that your room at Hotel Shirakaba-So is equipped with air conditioning and a refrigerator, providing the perfect combination of comfort and convenience.

Indulge in Culinary Delights at Hotel Shirakaba-So

At Hotel Shirakaba-So, dining is an experience to savor. With a range of dining facilities to cater to every palate, guests are in for a treat. Start your day with a delicious breakfast buffet, offering a wide variety of freshly prepared dishes to energize you for the day ahead. For a casual dining experience, head to the hotel's coffee shop, where you can enjoy a cup of aromatic coffee and indulge in delectable pastries and snacks. The cozy ambiance and friendly service make it the perfect spot to relax and unwind. If you prefer a more formal setting, the hotel's restaurant is the place to be. Featuring a menu of both local and international cuisines, the restaurant offers a culinary journey that will delight your taste buds. From traditional Japanese delicacies to international favorites, every dish is prepared with the finest ingredients and presented with artistic flair. For those who prefer the comfort of their own room, room service is available, allowing you to enjoy a delicious meal in the privacy of your own space. Whether it's a late-night snack or a full-course dinner, the hotel's room service menu offers a wide selection of dishes to satisfy any craving. Additionally, for guests who enjoy cooking their own meals, the hotel provides a shared kitchen facility. Equipped with modern appliances and utensils, you can unleash your inner chef and prepare your favorite meals with ease. To ensure a pleasant stay, the hotel also offers daily housekeeping service, ensuring that your dining area is clean and tidy at all times. At Hotel Shirakaba-So, dining is not just about satisfying your hunger, but also about creating memorable experiences. So come and indulge in the culinary delights that await you at this charming hotel in Matsumoto, Japan.

Experience Comfort and Serenity in Hotel Shirakaba-So's Unique Rooms

Indulge in a variety of room options at Hotel Shirakaba-So, offering a truly unforgettable stay in Matsumoto, Japan. Choose from the Deluxe Mount Hotaka View Twin Room with Terrace, providing a spacious 30 square meters of elegance and breathtaking views. For a more traditional experience, opt for the Japanese Style Room without Bathroom, offering 11 square meters of authentic charm. Looking for a blend of comfort and scenery? The Mount Hotaka View Twin Room boasts 30 square meters of space, complete with 2 Single Beds or 1 Sofa Bed, perfect for unwinding after a day of exploration. Immerse yourself in the tranquility of the Mount Hotaka and River View Japanese Style Room, spanning 15 square meters. For those seeking a touch of modernity, the newly renovated Mount Hotaka and River View Twin Room offers 30 square meters of contemporary comfort. Booking your stay at Hotel Shirakaba-So through Agoda ensures the best prices and a hassle-free experience, allowing you to focus on creating lasting memories in this enchanting destination.

Discover the Natural Beauty of Kamikochi in Matsumoto

Nestled in the breathtaking Japanese Alps, Kamikochi is a paradise for nature enthusiasts and outdoor adventurers. Just a short distance from Hotel Shirakaba-So in Matsumoto, this picturesque valley offers a stunning escape from the hustle and bustle of city life. With its crystal-clear rivers, towering mountains, and vibrant flora, Kamikochi is a haven for hikers and photographers alike. The area is renowned for its well-maintained hiking trails, allowing visitors to explore the untouched wilderness at their own pace. As you wander through the lush forests and meadows, you'll be greeted by the sight of majestic peaks, including the iconic Hotaka and Yakedake mountains. In addition to its natural wonders, Kamikochi is also home to a variety of wildlife, from playful monkeys to elusive serows. Keep your camera ready as you may spot these fascinating creatures during your visit. Whether you choose to embark on a challenging trek or simply enjoy a leisurely stroll along the Azusa River, Kamikochi promises an unforgettable experience for nature lovers of all ages. After a day of exploring Kamikochi, return to Hotel Shirakaba-So and unwind in the comfort of your cozy room. With its convenient location and serene surroundings, this charming hotel is the perfect base for your adventure in Matsumoto.

Getting to Hotel Shirakaba-So from the Nearest Airports in Matsumoto, Japan

Nestled in the breathtaking Kamikochi region of Matsumoto, Japan, Hotel Shirakaba-So offers a tranquil retreat amidst stunning natural beauty. To reach this hidden gem, there are a few options available from the nearest airports in Matsumoto. If you are flying into Matsumoto Airport, the most convenient way to get to Hotel Shirakaba-So is by taking a taxi or shuttle bus. The airport is approximately 30 kilometers away, and the journey by taxi takes around 40 minutes. Alternatively, you can opt for the shuttle bus service, which operates at regular intervals and offers a comfortable and affordable way to reach the hotel. For those arriving at Narita International Airport or Haneda Airport in Tokyo, you can take a direct train to Matsumoto Station. The journey takes around three hours, but the scenic views along the way make it a delightful experience. From Matsumoto Station, you can then take a bus to Kamikochi and alight at the Taisho Pond bus stop, which is just a short walk away from Hotel Shirakaba-So. The bus ride takes approximately one hour and offers picturesque glimpses of the surrounding mountains and forests. Whichever route you choose, the journey to Hotel Shirakaba-So is an adventure in itself, immersing you in the natural wonders of Matsumoto, Japan.

Discover the Natural Wonders of Chubu-Sangaku National Park near Hotel Shirakaba-So

Nestled in the heart of Matsumoto, Japan, Hotel Shirakaba-So offers a serene retreat surrounded by breathtaking natural beauty. Situated in close proximity to Chubu-Sangaku National Park, guests have the opportunity to explore an enchanting landscape that is home to several iconic landmarks and attractions. One of the must-visit spots near the hotel is Kappa Bashi, a picturesque bridge that spans the crystal-clear waters of the Azusa River. As you stroll across this charming bridge, you'll be captivated by the stunning views of the surrounding mountains and lush greenery. Another notable landmark is Myojin Bridge, which offers a tranquil setting for a leisurely walk or a moment of reflection. For nature enthusiasts, the Kamikochi Tourism Center and Kamikochi Visitor Center are excellent starting points to embark on unforgettable hiking adventures. These centers provide valuable information and maps to help you navigate the trails and discover hidden gems within the park. Be sure to visit Tashiro Bridge and Yokoo Ohashi Bridge, both offering panoramic vistas of the Kamikochi Valley. To immerse yourself in the local culture, a visit to Hodaka Shrine Okumiya is a must. This sacred shrine is nestled amidst towering trees and offers a serene atmosphere for quiet contemplation. Whether you're seeking outdoor adventures or a peaceful retreat, Hotel Shirakaba-So's proximity to these landmarks and attractions in Chubu-Sangaku National Park ensures an unforgettable stay.

A Gastronomic Delight in Matsumoto

Hotel Shirakaba-So is surrounded by a plethora of delightful dining options that will satisfy every palate. Just steps away from the hotel, guests can indulge in a delectable meal at Kamikochi Restaurant, where they can savor traditional Japanese dishes made with the freshest ingredients. For those seeking a stunning view while dining, Restaurant Konashidaira and Taisyoike Hotel Restaurant Lake View offer breathtaking vistas of the surrounding mountains and lake, making the dining experience truly memorable. Guests can also unwind at Lobby Cafe Le Blanc or Cafe Konashi, where they can enjoy a cup of aromatic coffee or a refreshing beverage. For a taste of local cuisine, Kamonjigoya Restaurant, Dining Room, and Dining Iwanaan are excellent choices, serving authentic Japanese dishes bursting with flavors. And for those looking to immerse themselves in nature, Hyoheki No Yado Tokusawaen offers a unique dining experience amidst the tranquil beauty of the forest. With such a diverse range of dining options, guests at Hotel Shirakaba-So are sure to embark on a gastronomic adventure during their stay in Matsumoto.

Affordable Luxury at Hotel Shirakaba-So in Matsumoto

Experience the perfect blend of luxury and affordability at Hotel Shirakaba-So in Matsumoto, Japan. With an average price of just $447 per room, this charming hotel offers exceptional value for money compared to the average price of a hotel room in the city, which stands at $134. Nestled in the heart of Matsumoto, Hotel Shirakaba-So provides a serene and tranquil retreat for travelers seeking comfort without breaking the bank. Despite its affordable rates, this hotel doesn't compromise on quality or service. Each room is thoughtfully designed and tastefully furnished, offering a cozy and inviting ambiance that will make you feel right at home. From the moment you step into the hotel's elegant lobby, you'll be greeted by friendly and attentive staff who are committed to ensuring your stay is nothing short of exceptional. Whether you're visiting Matsumoto for business or leisure, Hotel Shirakaba-So offers a range of amenities and facilities to cater to your every need. Indulge in a delicious meal at the on-site restaurant, relax and unwind in the hotel's hot spring baths, or take advantage of the convenient location to explore the city's vibrant attractions and landmarks.

Highly Recommended Hotel with Beautiful Rooms and Friendly Staff

Hotel Shirakaba-So in Matsumoto, Japan is a highly recommended hotel with excellent customer reviews. Guests have praised the helpful and friendly staff, who are fluent in English and always ready to assist. The Japanese-style rooms are a highlight, with guests appreciating their beauty and the recent renovations. The hotel itself is described as beautiful, with a restaurant offering stunning outside views and a good selection of dishes. The public bath is also highly regarded, providing a relaxing and enjoyable experience. Additionally, the hotel's location is convenient, with a store nearby for added convenience. Overall, Hotel Shirakaba-So offers a comfortable and pleasant stay in a picturesque setting.

A Haven of Excellence: Hotel Shirakaba-So's Rave Reviews

Nestled in the picturesque city of Matsumoto, Japan, Hotel Shirakaba-So has garnered an impressive reputation for its exceptional customer ratings. With an impressive overall score of 8.7, this charming hotel has proven to be a favorite among travelers seeking a memorable and comfortable stay. One aspect that stands out in the reviews is the hotel's exceptional staff performance, which has earned a remarkable rating of 9.1. Guests rave about the warm and welcoming demeanor of the staff, who go above and beyond to ensure a pleasant and hassle-free experience. Whether it's providing helpful local tips, assisting with travel arrangements, or promptly attending to any requests, the staff at Hotel Shirakaba-So consistently exceeds expectations, leaving a lasting impression on visitors. Another highlight of this hotel is its unbeatable location, scoring an impressive 9.4. Situated amidst the breathtaking natural beauty of Matsumoto, guests are treated to stunning views of the surrounding mountains and lush greenery. The hotel's proximity to popular attractions, such as the Matsumoto Castle and the Matsumoto City Museum of Art, further enhances its appeal. With convenient access to public transportation and a variety of dining and shopping options nearby, guests can easily explore all that this enchanting city has to offer. In addition to its outstanding staff and location, Hotel Shirakaba-So excels in other areas as well. The hotel's commitment to cleanliness is evident with a rating of 9.0, ensuring that guests enjoy a hygienic and comfortable environment throughout their stay. Furthermore, the hotel's facilities, including a relaxing spa and wellness center, receive a commendable rating of 8.1, providing guests with a range of amenities to enhance their relaxation and rejuvenation. With its exceptional customer ratings and a host of remarkable features, Hotel Shirakaba-So is undoubtedly a top choice for discerning travelers seeking a delightful and unforgettable stay in Matsumoto, Japan.

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Amenities and facilities



Most talked about facilities

Food & Dining

4 mentions


3 mentions


3 mentions


2 mentions

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Hiking
  • Public bath
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hot water linen and laundry washing
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
Services and conveniences
  • Daily housekeeping
  • Elevator
  • Facilities for disabled guests
  • Heating in public area
  • Invoice provided
  • Luggage storage
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
For the kids
  • Kids meal
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguisher
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Food and dining

Restaurants on site
  • Cuisine: European, Japanese


4468 Azumi, Kamikochi, Kamikochi, Matsumoto, Japan, 390-1516


What's nearby

Popular landmarks
  • Kappa Bashi
    60 m
  • Kyukamura Norikura Kogen
    15.2 km
  • Kaichi Gakko Primary School
    29.7 km
  • Matsumoto Castle
    29.8 km
  • Nawate Shopping District
    29.9 km
  • Yohashira Shrine
    29.9 km
  • Nakamachi Street
    30.0 km
  • Matsumoto Castletown Springs
    30.1 km
  • Matsumoto City Museum of Art
    30.5 km
  • Naraijuku
    35.2 km
Nearby landmarks
  • Kappa Bridge
    50 m
  • Kappa Bashi
    60 m
  • Tashiro Pond
    140 m
  • Kami Kochi Post Office
    360 m
  • Kamikochi Information Center
    360 m
  • Kamikochi Visitor Center
    370 m
  • Kamikochi Tourism Center
    390 m
  • Takezawa Shitsugen
    510 m
  • Weston Relief
    950 m
  • Tashiro Bridge
    1.3 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

  • Check-in from15:00
  • Check-in until18:00
  • Check-out from06:00
  • Check-out until10:00
  • Reception open until22:00
Getting around
  • Distance from city center50km
  • Travel time to airport (minutes)90
  • Daily Internet/Wi-Fi fee0 YEN
The property
  • Non-smoking rooms/floorsNo
  • Number of floors3
  • Number of restaurants2
  • Number of rooms 55
  • Room voltage100
  • Year property opened1970
  • Most recent renovation1985

Reviews of Hotel Shirakaba-So from real guests

Room comfort and quality8.8
Value for money8.0
High score for Matsumoto
9+ Exceptional (92)
8-9 Excellent (40)
7-8 Very Good (27)
6-7 Good (15)
<6 Below Expectation (7)
Guest Type
Room Type

Show reviews that mention 

Showing 181 verified guest comments
Kullathida from Thailand
Solo traveler
Japanese Style Room without Bathroom
Stayed 1 night in April 2023

Fantastic place on earth ”

Love helpfully and supportive staffs, also good tasting both of dinner and breakfast. Nice view x100 value for money

Reviewed April 26, 2023
NAO from Japan
Mount Hotaka View Twin Room
Stayed 1 night in July 2022

Great location, food, and service”

I have visited Kamikochi several times, but this was my first time staying overnight. The facility is very clean and the staff is friendly. Although I could hear voices from another room, it may have been because it was the season to keep the windows open, and since everyone staying there was there to enjoy the mountains, no one stayed up late and it didn't bother me. The meals for both dinner and breakfast were excellent. I think it must be difficult to provide such service in a place like Kamikochi, but I was able to spend a very comfortable time. One thing, which is not a complaint, is that the bath is not very large, so there is a limit on the number of people who can enter and there was a line. We used the bath in our room instead! It's not a hot spring facility, so it's not a problem.

Reviewed July 14, 2022
Auto-translated through generative A.I.
Wing from United Kingdom
Mount Hotaka View Twin Room
Stayed 1 night in April 2023

Highly recommended”

Recommend to stay a night here if you are visiting Kamikochi as you can relax and enjoy the view without rush. Our room has a view of the mountain range (side view), which is cheaper than the room with a front view of the mountain range. Room is tidy and clean. Our booking includes both dinner and breakfast. For dinner, we got a Japanese fine dining. For the breakfast, we had breakfast buffet with the mountain view. Staff is nice and professional. You can also keep you luggages at the hotel before check-in and after check-out.

Reviewed April 22, 2023
Man from Hong Kong SAR, China
Solo traveler
Budget Twin Room
Stayed 1 night in April 2023


Great location on the side of Kappa Bridge with beautiful views. Although our room faced the side of Mt. Yakedake and the close-up view was a water tower, we could still see Mt. Yakedake in the distance. The room was large, beautiful, and clean, and the chocolate for the welcome snack was delicious. The female receptionist spoke fluent English, and the other staff members were also very friendly and attentive. The French dinner was exquisite and delicious, and the breakfast buffet had a wide selection of dishes. If you arrive early enough, you can choose your seat freely, and dining while looking at the unobstructed Hotaka mountain range is a luxurious experience. The price is not low, but it is worth it. We will choose this hotel again when we come back to Kamikochi, and we will choose a room facing the Hotaka mountain range next time.

Reviewed May 01, 2023
tomoko from Japan
Budget Twin Room
Stayed 1 night in June 2022

Great stay”

Location, French dinner, and staff service were all satisfying. Although there was a big accident where the sole of my shoes peeled off on the first day of wearing them after a long time, the hotel provided rental shoes immediately and I was able to purchase new shoes at the gift shop. It was a new moon during my stay, and the staff informed me that I could see a starry sky. I enjoyed the starry sky that I had never seen before. It was my first time in Kamikochi, but I was very satisfied with the trip thanks to the good weather.

Reviewed July 01, 2022
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