Hotel Sibayak Internasional Berastagi
Hotel Sibayak Internasional Berastagi
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8.4
Excellent

"The hotel was ideally suited for this venture."

Frank

|

April 10, 2018

Bed Hotel Sibayak Internasional Berastagi
Bed
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Interior view Hotel Sibayak Internasional Berastagi
Interior view
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Interior view Hotel Sibayak Internasional Berastagi
Interior view
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Swimming pool Hotel Sibayak Internasional Berastagi
Swimming pool
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See map Hotel Sibayak Internasional Berastagi
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Excellent
Location
8.0
See all 30 photos Hotel Sibayak Internasional Berastagi
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What guests are saying:
good location , nearby with fruit market
Loh from Malaysia
Couple
The front desk need to improve on how to be honest with explanation to destination tourist wanted to go without using the hotel tour guides or drivers. The bell boy and kitchen staff is very kind and helpful keep up the good deeds. improve the front desk. smile more!!
Hasbullah from Singapore
Group
Overall pretty good hotel.
Edward from Indonesia
Business traveler
Staff was very helpful
Mathias from Germany
Group

Hotel Sibayak Internasional Berastagi

Excellent location
Very good
From 272 reviewsSee what guests said
7.2
/
10
Very good service
7.6
Recommended by 82% of guests
Value for money7.1
Distance to city center65 km
Location rating8.0
  • Daily housekeeping

  • Room service [24-hour]

  • Currency exchange

  • Bar

Room choices
This property is in high demand!Last booked 2 hours ago
Family Cottage
Family Cottage
...
  • Room size: 78 m²/840 ft²
  • Courtyard view
  • 1 king bed
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Presidential Suite
Presidential Suite
...
  • Room size: 75 m²/807 ft²
  • Courtyard view
  • 1 super king bed
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Family Suite
Family Suite
...
  • Room size: 16 m²/172 ft²
  • Shower and bathtub
  • 2 single beds and 1 super k...
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Standard Cottage
Standard Cottage
...
  • Room size: 47 m²/506 ft²
  • Courtyard view
  • 1 king bed
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Superior Room
Superior Room
...
  • Room size: 30 m²/323 ft²
  • Garden view
  • 1 king bed
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Deluxe Room
Deluxe Room
...
  • Room size: 30 m²/323 ft²
  • Non-smoking
  • 1 king bed
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Junior Suite
Junior Suite
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 double bed
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Suite Room
Suite Room
...
  • Room size: 16 m²/172 ft²
  • Shower
  • 1 double bed
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Have a question for Hotel Sibayak Internasional Berastagi?

What people love about the property

  • 8.8
    Excellent

    "Good bed and hot shower."

    selvan

    |

    December 4, 2017

  • 7.2
    Very good

    "Very helpful and nice."

    wong

    |

    November 23, 2017

  • 8.0
    Very good

    "Staff was great and it breakfast was very tasteful."

    Yuri

    |

    August 5, 2017

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More about Hotel Sibayak Internasional Berastagi

More about Hotel Sibayak Internasional Berastagi

7.2
Very good

"Nice hotel with a quite good view."

Gunawan

|

December 21, 2017

An overview

Show more

What they offer

7.2
Very good

"Nice place and view, Will come back again !"

Rosnah

|

January 25, 2018

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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (272)Booking.com Reviews (221)
7.2
/
10
Cleanliness6.8
Facilities6.9
Location8.0
Room comfort and quality6.7
Service7.6
Value for money7.1
Provided by verified guests of Agoda
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All guests (272)
All room types
Showing 149 verified guest comments
12345
6.8
Good
Manuel from United States
Couple
Deluxe Room
Stayed 1 night in October 2018
Good”
This is the only place in our travels which demanded us to come to the lobby or cafeteria for Internet connection. Though we are visiting, have to be in constant touch with outside world for business. If you have business on hand, this is not the place for you.
Reviewed October 09, 2018
8.4
Excellent
Frank from Australia
Family with young children
Superior Room
Stayed 1 night in April 2018
Close to Town”
Our visit was for a group of 6 to climb Mount Sibayak, a quiet volcano nearby. The hotel was ideally suited for this venture. The facilities are a little old. But the restaurant and overall experience was excellent. The nearby market was an education. Also the cooler climate was a welcome relief to Medan a 2 hours drive from where we came. The real set back was the amount of rubbish at the end of the road before the climb to Mt Sibayak. I will contact the authorities, but the trash was appalling.
Reviewed April 10, 2018
8.0
Excellent
MISUN from Singapore
Solo traveler
Deluxe Room
Stayed 1 night in March 2018
Value for Money & Excellent Staff”
I only had the option of this hotel when my friend and I had to book a room near Mount Sibayak. We already knew that this hotel had been old and had not had great reviews but, everything was great, except the low water pressure in the bathroom. The staff weres literally friendly and very helpful and the breakfast buffet was perfect. The only issue we had in this hotel during our stay was the low water pressure in the shower which took us a longer time to take a shower. But, considering the room rate we paid, this hotel is good enough.
Reviewed April 04, 2018
6.8
Good
Afiq from Singapore
Family with teens
Deluxe Room
Stayed 3 nights in March 2018
Kinda old ”
Quite old . Aside from that everything else is amazing .
Reviewed November 21, 2018
9.2
Exceptional
Warni from Indonesia
Family with teens
Standard Cottage
Stayed 1 night in March 2018
good value of money”
hotel is old need renovation. Overall good.
Reviewed September 17, 2018
8.8
Excellent
Lee from Singapore
Couple
Superior Room
Stayed 1 night in March 2017
Nice, Location & Great staff”
Location was good. A short distance from the fruit market & local food outlets. Nice view of both Mount Sibayak & Sinabung. Buffet breakfast was great. The head cook, a nice friendly elderly man showed me the spices used for the great veg soup served. The Hotel Manager Daddy Nelson & the rest of the staff were equally amazing. Highly recommended
Reviewed September 15, 2017
8.0
Excellent
Yuri from Netherlands
Couple
Superior Room
Stayed 1 night in December 2016
Nice hotel needs an upgrade”
You can see this Hotel was once fantastic. However it needs a makeover as it looks quite dated. Staff was great and it breakfast was very tasteful. Location is great as it is real close to the mountains.
Reviewed August 05, 2017
8.4
Excellent
Wang from Singapore
Couple
Deluxe Room
Stayed 1 night in April 2017
A good hotel in the village but needs renovation ”
Staff are all very professional; hotel is well located. Got a good Restaurant. However, room is dated with old furnitures. No fan no Aircon. Toilet is not up to standard with stains on curtains and ceiling....Needs a renovation.
Reviewed April 18, 2017
9.6
Exceptional
Diong from Malaysia
Family with young children
Deluxe Room
Stayed 1 night in December 2016
Good”
The hotel located at the juction walk up to Mount Sibayak and Mount Gundaling. Room was spacious, bed was big. The hotel staff Johanis did arrange the Mount Sibayak trip & Berastagi to Parapat car for us. He was very friendly and the driver and also the tour guide he recommended us is Mai. Mai is very friendly, talkative and he gave us a lot of information which making our trip very comfortable & enjoyable. He brought us to tradisional batak village, ancient king's pallace and Si Piso piso waterfall on tje way to Parapat for only Idr 600, 000. My children like uncle Mai very much & his good service, we decided to book him for bring us back to Medan after Lake Toba trip.
Reviewed December 11, 2016
8.4
Excellent
indra from Indonesia
Family with young children
Standard Cottage
Stayed 1 night in November 2018
Good value for money”
Friendly staff, need improvement in rooms cleanliness specially on bed sheets.
Reviewed November 23, 2018
2.4
QIAN from Malaysia
Couple
Superior Room
Stayed 1 night in September 2018
Many mosquito and the room is so old with no maintainence”
Worst ever hotel i stay. Room no aircond as the place is abit cool but only night time... Room is super old and dirty with mosquitoes, flies and cockroach! Not worth a single cent of money to stay here... The 4 star is suppose many many years ago! Now its downgraded to zero star! Swimming pool is awful and dirty!
Reviewed September 12, 2018
4.8
John from United Kingdom
Family with teens
Family Cottage
Stayed 2 nights in April 2018
Calls itself "International" but standards fall short”
Don't get me wrong, the location and grounds of this complex are excellent. But the food is overpriced and lacks quality. The drinks are likewise overpriced. The hotel boasts WiFi (as you would expect) but speed is like dial-up and the signal drops with monotonous regularity and takes several attempts to get reconnected. Add to that the shocking exchange rate (Agoda quoted me in GBP but the hotel converted this at about 90% of the current exchange rate!) applied to my bill and the VFM rating was lucky to get 1 star. When all this was bought to the attention of the hotel management, it was all he could do to raise a shrug. My family used this hotel because we had done so some 12 years previously and had fond memories of it. Needless to say, we won't be returning for a third visit.
Reviewed April 30, 2018
6.8
Good
Yusrawati from Singapore
Couple
Standard Cottage
Stayed 2 nights in December 2017
Nice place to chill”
We came to Berastagi to relax and enjoy the cooling weather. The reception was okay, not all of the staff are well versed in English. We booked a standard cottage, more like a chalet kind of room. Room is either quite aged or not well maintained as every door or furniture will creak when u move it. 😂 If you are looking for some adventure, look for Mr Johanes, he is the tour organiser there. He’ll recommend you great places to go and even hike Mount Sibayak which we did. Wasn’t really satisfied with the hotel or facilities, but Mr Johanes made our stay enjoyable.
Reviewed December 17, 2017
7.2
Very good
zahrah from Malaysia
Family with teens
Superior Room
Stayed 1 night in December 2017
facilities: need iron at the room.”
the place so good but when we need iron,they dont have. They said no iron at this hotel. they have a laundry but the laundry still in maintenance. The food ok but many noun on the table...very bad.
Reviewed December 13, 2017
5.6
Fizman from Malaysia
Group
Superior Room
Stayed 1 night in September 2018
Above average”
Its an old hotel. interior and cleanliness should be upgraded.
Reviewed September 23, 2018
10.0
Exceptional
Noor from Malaysia
Family with young children
Superior Room
Stayed 1 night in August 2018
Nice, clean & good location”
Thumbs up
Reviewed August 26, 2018
9.2
Exceptional
HASRUL from Malaysia
Family with teens
Family Cottage
Stayed 1 night in August 2018
Best hotel ”
Good location Overall satisfied except the bathroom. The shower not functioning well
Reviewed August 21, 2018
10.0
Exceptional
- from Indonesia
Family with young children
Deluxe Room
Stayed 1 night in July 2018
bagus, meski bangunan tua namun terawat, fasilitas oke,staff oke”
bersih dan nyaman,sarapan enak dan banyak variasi
Reviewed July 09, 2018
5.2
Alok from Singapore
Couple
Deluxe Room
Stayed 1 night in June 2018
The only positive thing is staff! ”
This is a hotel for local crowd. The amenities are quite basic. But one thing is outstanding. Here I met Johanas, a man who was present everywhere. I went for trekking he was there. I had some issue with room - he was there. I could miss my breakfast as I was trekking the volcano but how could this be possible - Johanas was there! Amazing! Kudos to him. He really taught me how to own your job. A one stop solution to your Berastagi trip. So, I recommend Johanas...this might mean recommending Sibayak international hotel.
Reviewed June 19, 2018
6.8
Good
Lee from Myanmar
Couple
Superior Room
Stayed 1 night in August 2018
Value for money”
Room is not bad.. breakfast not so good.
Reviewed August 16, 2018
12345
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