Hotel Sinclairs Retreat Ooty

Hotel Sinclairs Retreat Ooty

Gorishola Road, Near Tea Factory, Doddabetta, Ooty, India, 643001
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     Hotel Sinclairs Retreat Ooty

    Guest reviews

    6.9
    Good
    /10
    (182 reviews)See what guests said
    7.2
    Very good

    "Room and food was good and clean;"

    Saravana

    -

    January 2, 2019

    Property highlights

    Things you'll love

    • Airport transfer

    • Daily housekeeping

    • Room service [24-hour]

    • Bar

    Excellent
    Location
    8.0
    See map
    Excellent location
    Nearby
    Popular
  • Doddabetta Tea Factory310 m
  • Saraswathi Mani Hospital1 km
  • Charing Cross Bus Stop1.08 km
  • Charing Cross post office1.17 km
  • Rose Garden1.25 km
  • Moddy's Chocolates1.32 km
  • Tibetan Market1.34 km
  • Ketti Valley View1.35 km
  • Diyanamyam Mutt1.35 km
  • Centenary Rose Park1.38 km
  • This property is in high demand!

    Last booked 12 hours ago

    Value for money6.4
    Distance to city center4 km
    Location rating8.0
    Nearest airportCoimbatore International Airport (CJB)
    Distance to airport54.6 km
    Select your room
    Villa - 3-Bedroom
    Villa - 3-Bedroom
    ...
    • Room size: 226 m²/2433 ft²
    • City view
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 47 m²/506 ft²
    • Mountain view
    • 1 king bed
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    Premier Room
    Premier Room
    ...
    • Room size: 22 m²/237 ft²
    • Garden view
    • 2 single beds or 1 queen be...
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 20 m²/215 ft²
    • Mountain view
    • 2 single beds or 1 double b...
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    Nilgiri Suite
    Nilgiri Suite
    ...
    • Room size: 63 m²/678 ft²
    • Park view
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    Superior  Double Room
    Superior Double Room
    ...
    • Room size: 32 m²/344 ft²
    • Park view
    • 1 queen bed
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    Standard Room
    Standard Room
    ...
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      Premium Single
      Premium Single
      ...
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        Luxury Suite Shared Bed
        Luxury Suite Shared Bed
        ...
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          Deluxe Single
          Deluxe Single
          ...
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            Have a question for Hotel Sinclairs Retreat Ooty?

            What people love about the property

            • 9.6
              Exceptional

              "Pros: the hotel is clean, good hospitality."

              Jennifer

              |

              February 5, 2017

            • 6.8
              Good

              "Complimentary herbal tea is good."

              kalyanakrishnan

              |

              June 10, 2018

            • 8.4
              Excellent

              "The hotel is at a good location."

              Ruchika

              |

              December 6, 2018

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            More about Hotel Sinclairs Retreat Ooty

            More about Hotel Sinclairs Retreat Ooty

            6.0
            Review score

            "Great location, nice surrounds and good basic structure of h..."

            Geoffrey

            |

            December 5, 2017

            An overview

            Show less

            What they offer

            6.8
            Good

            "Courteous staff."

            kalyanakrishnan

            |

            June 10, 2018

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            Nearest essentials

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            What's nearby

            Distances shown are straight-line distances on the map. Actual travel distances may vary.
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            Property's guest policies

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            Some helpful facts

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            Announcements

            Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

            Real reviews from real guests

            Agoda Reviews (182)Booking.com Reviews (114)
            Cleanliness6.7
            Facilities6.6
            Location8.0
            Room comfort and quality6.7
            Service7.0
            Value for money6.4
            Provided by verified guests of Agoda
            All languages
            All guests (182)
            All room types

            Show reviews that mention 

            Showing 129 verified guest comments
            12345
            5.2
            Nazneen from Bangladesh
            Group
            Deluxe Suite
            Stayed 2 nights in December 2018
            Over priced”
            Air condition was turned off every day at the middle of the night--caused sleep disruption. Bed was making noises. New year party could be improved more. Food was good. Hotel car was expensive and there were some hidden costs.
            Reviewed February 03, 2019
            9.2
            Exceptional
            M from India
            Family with young children
            Deluxe Room
            Stayed 2 nights in January 2019
            Overall enjoyed. I recommend others to visit this hotel. ”
            Pros: Hotel exterior is simply amazing. Breakfast was too good Staffs were co-operative Cons: Not really Cons. I would rather say minor issues room fixtures were not well maintained. was looking like old. Part of the curtain was torn Exhaust fan was not working
            Reviewed January 15, 2019
            8.4
            Excellent
            Ruchika from India
            Couple
            Premier Room
            Stayed 3 nights in November 2018
            Comfortable and good stay”
            The hotel is at a good location. Not too far from the city centre. They hotel has a beautiful garden and open sitting area. However, it’s not utilised well. The rooms are comfortable. The view we had from our room was amazing. The food at the hotel tastes good. The staff is courteous. So overall a good experience and stay ...
            Reviewed December 06, 2018
            6.8
            Good
            Ashish from India
            Couple
            Deluxe Room
            Stayed 3 nights in September 2018
            Great valley views, somewhat away from town center”
            From the lobby and parking area, the valley view is great. Parking attendants and staff were hospitable. For some reason though there was a stench throughout the hotel for most of the 3 days we stayed there. The staff had kept air fresheners and were burning bundles of scented incense sticks in corridors to mask the stench, with limited success. Breakfast buffet was great, but dinner options were just ok. The basement looked run down, and was a turn off when considering using any of the facilities down there (ping pong, badminton, gym, etc.). The hotels lawns were quite nice though and kids/parents were playing down there, which looked like fun.
            Reviewed October 11, 2018
            10.0
            Exceptional
            RT from India
            Couple
            Deluxe Room
            Stayed 1 night in April 2017
            SINCLAIRS A TREAT FOR YOU TO ENJOY”
            Good : 1. Excellent hotel location on top of ooty with very good View. 2. Breakfast is superb really worth the Money (Cornflakes, juice, Idli, poori, pongal, bread, boiled egg, omlet, fruits, coffee/Tea. 3. Rooms are very good (Medium size), Bathroom very good(Medium size). 4. Heaters Provided on request(No extra charges) & No Air conditioner as its really cool 5. Garden Area is very good. Bad: 1. Wifi provided only for 6hrs from the time we login to wifi, only for one phone wifi will be provided. 2. No Swimming Pool
            Reviewed May 02, 2017
            9.6
            Exceptional
            Jennifer from China
            Solo traveler
            Deluxe Room
            Stayed 1 night in February 2017
            Good hospitality, very nice garden and great views of ooty”
            Pros: the hotel is clean, good hospitality. They offered heater at night since at night it would be as cold as 9'c in ooty. I've enjoyed the tea in the cafe which you can see the global view of ooty and remember don't miss the sunset which is so romantic there!
            Reviewed February 05, 2017
            4.8
            SHEEBA from India
            Couple
            Deluxe Room
            Stayed 2 nights in December 2018
            Basic 3 star hotel”
            Pros - location was good, away from city hustle bustle, view was beautiful from grounds Breakfast spread was decent. Cons - dirty room. The room assigned to us had hairs lying on floor as well on bedsheet. Only after complaining to management, cleaning staff came over. Thankfully our room was changed (not upgraded).
            Reviewed December 30, 2018
            3.2
            SRINIVASAN from India
            Family with young children
            Premier Room
            Stayed 1 night in December 2018
            THE TOILET STINKS AS THE HOTEL DOES NOT SWITCH ON CENTRALIZED EXHAUST, PATHETIC EXPERIENCE”
            PLEASE AVOID THIS HOTEL AS THE TOILET STINKS AS THE HOTEL DOES NOT SWITCH ON CENTRALIZED EXHAUST, PATHETIC EXPERIENCE. ARROGANT HOTEL IN ALL! SELECTED THIS HOTEL READING GOOD REVIEWS BUT GOT SHOCKED AFTER STAYING THERE. DO NOT GET DECEIVED BY OUTER LOOKS OF THE HOTEL. TOTAL WASTE OF MONEY!!!
            Reviewed December 19, 2018
            10.0
            Exceptional
            Sandeep from United Arab Emirates
            Family with young children
            Deluxe Room
            Stayed 2 nights in July 2018
            Excellent service”
            Stayed there with family, it was our 1st time in Ooty and each member of the family enjoyed the hospitality. The hotel staff was very welcoming and kind. Partha (restaurant manager) along with his staff was very grateful to decorate our dinner tables. Location: Amazing views to the valley, very picturesque Food: yummy... the Chef cooked amazing dishes n even accepted our request to prepare off the menu items. Staff: there are many interns working in the hotel who come from various backgrounds. It was nice to see the youngsters who are serious about the hospitality sector and extend all possible help to make the guests stay memorable. Will definitely stay there on our next visit. Recommended to enjoy a great hospitality!
            Reviewed July 31, 2018
            6.8
            Good
            Rubela from India
            Family with young children
            Deluxe Room
            Stayed 3 nights in June 2018
            Front Desk Reception was terrible”
            Had it not been the less than courteous reception at the front-desk , I might have recommended this place to folks looking for a decent place to stay in Ooty (on a budget). The location is superb (slightly isolated) and has a beautiful lookout /vista of the Nilgiris . The property is in need of a face-lift and they absolutely need to address the ventilation in the rooms. Since the room are not air-conditioned , the only way to ventilate the room is by opening the windows. Sheets and towels are threadbare and should be replaced, definitely not what I was expecting from a "starred" property.
            Reviewed July 02, 2018
            5.2
            SREENIVAS from India
            Couple
            Deluxe Room
            Stayed 2 nights in December 2018
            Agoda misguided me as this property as a Five Star Property”
            We stayed in this hotel from 2nd December to 4th December, 2018. We booked it through on line where it was advertised as a five star property and to our surprise, when we reached there, we found it as a normal 3 star property and below average. We asked the front office manager Amit about this and he said that we need to contact agoda only. This is frustrating and we were very unhappy.. You can contact me on +91 9702702999
            Reviewed December 05, 2018
            9.6
            Exceptional
            Subramonean from India
            Family with young children
            Deluxe Room
            Stayed 1 night in April 2018
            Exceptional”
            Nice location. Rooms are clean and neat Garden and landscape is awesome. Best In ooty. Good break fast. Over all good. Value for money.
            Reviewed April 27, 2018
            5.2
            Mari from Singapore
            Couple
            Deluxe Room
            Stayed 5 nights in December 2017
            Not Comfortable Stay”
            Generally all staff were very polite and forthcoming especially managers at front desk and could converse in English . I can’t say the same for housekeeping and F&B staff s, was given the impression by these staff that the hotel was more catered for Hindi speaking guests . Bed was very uncomfortable and shaky . Stayed in this hotel for 5 nights and at least for 3 nights were bitten by some micro insects in between sheets in the middle of the night and thus had a very bad sleep and if your partners toss and turns, the bed will become very shaky and wake the other person up . Linens were stained even after they were replaced and cleanliness was zero , especially at the housekeeping side .
            Reviewed December 27, 2017
            8.4
            Excellent
            Harish from India
            Family with young children
            Deluxe Room
            Stayed 3 nights in November 2017
            very good place a for a family vacation in Ooty”
            it was a very pleasant experience, we had very good time staying there. Nice Hotel with good amenities. easy to locate on map. situated on top of hill. very good view from the hotel. food was very tasty, good options to choose from. buffet breakfast was very good. Staff were extremely nice & courteous.
            Reviewed November 30, 2017
            9.6
            Exceptional
            Mansoor from India
            Family with young children
            Deluxe Room
            Stayed 2 nights in March 2017
            Excellent location and enjoyable family stay”
            Had stayed for 2 nights here on a family trip. Hotel is located on a hill top and Is at walkable distance from the tea factory and about 10mins drive by car to boat house. As its on a hill, this isn't in the heart of city type hotel with small roads and congested traffic which is what I had wanted and you get a very nice view from the garden especially during night with all the lights in ooty. Also the hotel staff is very helpful and there is car parking facility in the premises. Lobby area and large garden are their plus points and they also have a kids indoor play area where you can let your kids alone to play on their own without any fears. The play area also has a good badminton court, TT table, Snooker, chess, carrom and also a cardio gym with sauna. The rooms and bathrooms were clean. The restaurant food was OK, but if you're a hardcore tandoori chicken person and want a large variety of food, best to eat out as the hotel does not provide tandoori items. We had ordered some parathas, Chinese chicken and daal which were good. Breakfast options were decently good , specifically liked the puri and sambar. Overall a good place to stay on a family trip and excellent value for money for the 3500/- per night room that I had stayed in👍
            Reviewed April 05, 2017
            10.0
            Exceptional
            Jayanta from India
            Family with young children
            Deluxe Room
            Stayed 4 nights in January 2017
            Excellent Experience”
            The Hotel is filled with good souls and energetic personnel. Great hospitality , , Great Food, quality persons monitoring the operation. Just need to pump up the Bar and Bar management service.Truly five star , the missing pool can compensated by affection and care .
            Reviewed January 30, 2017
            8.4
            Excellent
            Darshan from India
            Family with young children
            Premier Room
            Stayed 2 nights in October 2016
            Give it a GO to Sinclairs”
            I had been to Hotel Sinclairs Retreat for a 2 day trip with my family. My experience - Highlights: 1. Courteous staff 2. Clean and cozy room. Regular maintenance by housekeepers. 3. Pleasant garden area, play area for badminton / carom / TT / chess. 4. Fantastic breakfast and dinner buffet options 5. Located next to Tea Factory and close to Ooty Botanical Gardens, Doddabetta Peak and Ooty Lake Lowlights: 1. Centralized Air Conditioner. Need to rely on a small heater to increase room temperature 2. Bathroom had a tub with only headtop shower and no handshower. Makes you stand and take bath on a bathtub. Suited only for couples on honeymoon :) Also, no bathroom shower curtain. With such a small sized bathroom, whole room is wet after you take shower. 3. No bright lights on the room. Again concept designed mainly for honeymoon couples and not for family with kids Overall, I had a pleasant stay in Sinclairs and would recommend it to all my friends :)
            Reviewed November 05, 2016
            8.4
            Excellent
            Zeenath from Sri Lanka
            Family with teens
            Deluxe Room
            Stayed 1 night in August 2016
            The reception staff cooperated to the max. ”
            We were supposed to stay at this hotel for two nights from the 16 th August to the 18 th August n had made the booking through agoda n did the full payment also. Despite our booking for two nights we couldn't reach the hotel for the 16th night due to the road closure at the bandipur jungle after 9 at night. We called them immediately and they said to contact agoda. We did n the agoda staff said they will ask the consent from the hotel for the refund of the money as the payment has been done. They did send them an email n it was replied as soon as possible from the hotel n our payments of one night were refunded back to us despite the no cancellation n no refund for no show policy. It was a good gesture from the hotel worth commenting on. Thank u
            Reviewed August 24, 2016
            9.0
            Exceptional
            ARUN from India
            Family with young children
            Deluxe Room
            Stayed 1 night in September 2015
            One of the best properties in Ooty”
            Location, Rooms and Spanish Bar were out standing
            We stayed @ Sinclairs just for a day but in total it was great experience, rooms were worth the money we are paying for,also Spanish bar and restaurant ambience were great though a little expensive Away from the town but easily accessible , excellent view of town from the hill top lawn , good assistance by staffs are commendable things about the hotel. I recommend this hotel to travellers who wish to have a calm and pleasant vacation
            Reviewed September 28, 2015
            9.0
            Exceptional
            Bharat from India
            Group
            Premier Room
            Stayed 2 nights in March 2015
            A mixed bag of experience”
            The Location, the house keeping staff, the restaurant and its staff
            This place was a mixed bag of experience. Their rooms, view, housekeeping staff, restaurant staff were great. The property is beautiful. The landscaping is fantastic. The amenities are good too. Their front desk staff were unwarm and gave us a feeling that they were doing us a favour by letting us stay. They constantly justified their stance regardless of our comfort. (I wouldn't be surprised if there was a justification response to this feedback) Here's a more detailed information on the stay we had at this beautiful property: baryflawless6.wix. com/thisisbarry#!Review-Of-Sinclairs-Retreat-Ooty/ce4s/55630d5d0cf248741757a641
            Reviewed May 25, 2015
            12345
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            Hotel Sinclairs Retreat Ooty
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            • Excellent location
            • Rose Garden
            • Charing Cross Bus Stop is within 1.08 km