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Hotel Sinclairs Retreat Ooty

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Based on 111 reviewsSee what guests said
6.9
Hotel Sinclairs Retreat Ooty
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6.9 Good guest rating
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"need to increase staff in numbers rest stay was excellent, l..."

SunnyIndia
Kid’s club
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7.8 Very good location
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7.8Location
  • Daily housekeeping

  • Blackout curtains

  • Room service [24-hour]

  • Bar

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Villa - 3-Bedroom
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  • City view
  • 226 m²/2433 ft²
  • 3 double beds
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Villa - 6 Persons
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  • 134 m²/1442 ft²
  • 3 double beds
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Premier Room
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  • Garden view
  • 22 m²/237 ft²
  • 2 single beds or 1 queen be...
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Deluxe Suite
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  • Mountain view
  • 47 m²/506 ft²
  • 1 king bed
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Deluxe Room
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  • Mountain view
  • 20 m²/215 ft²
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Nilgiri Suite
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  • Park view
  • 63 m²/678 ft²
  • 1 double bed and 1 sofa bed
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Superior Double Room
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  • Park view
  • 32 m²/344 ft²
  • 1 king bed
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Verified guest reviews

Agoda Reviews (111)
Filter by guest type:
Cleanliness6.8
Facilities6.6
Location7.8
Room comfort and quality6.7
Service7.0
Value for money6.4
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8.0
cliff from United Kingdom
Couple
Deluxe Room
Stayed 1 night in November 2017
quiet out of town hotel
1 night stay, enjoyed the food, and the room, staff pleasant, cold in winter and had to tell them to turn the hot water on!!
Reviewed November 18, 2017
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10.0
PROF. from India
Family with teens
Deluxe Room
Stayed 2 nights in September 2017
Exceptional
Everything was perfect
Reviewed October 02, 2017
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6.8
Saeed from Saudi Arabia
Family with teens
Deluxe Room
Stayed 2 nights in September 2017
Sinclair
Clean and good location. Rooms are small. Toilets are small. Toileteries provided are as good as nil. It is shown as a four star rating but i am. Ot sure it is.
Reviewed September 09, 2017
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4.0
NItinkumar from India
Family with young children
Deluxe Room
Stayed 3 nights in May 2017
Not worth the amount charged
Goods 1. Near to most of the sights - rose garden, botanical garden, doddabetta peak. 2. Good lobby 3. Good play area with all equipments available. But it is not ventilated well. You will feel suffocated after a period. 4. Helpful front desk and staff though smiling less, I never understood the reason. Not goods 1. Smelly corridors 2. View from deluxe rooms is not great as advertised. You must insist for premium rooms for a good view. 3. A weird smell in bathroom. We and another guest I found always keeping our main door open to give us relief from the smell. 4. With the amount charged there are no goodies for that. I stayed in a smaller property than this, where we were treated like royalties. 5. Average food. 6. No evening events to entertain the guests. Overall this is a over rated property with average or say less than average quality of rooms(deluxe room where I stayed). Most first timers will get fooled by the advertisement of getting a view of doddabetta point. The truth is doddabetta peak is the most crowded place and lost its charm because of the amount of traffic it attracts on peak season. A better option is to stay far from main city and enjoy the scenic rides.
Reviewed May 21, 2017
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6.4
sreenivasa from India
Family with young children
Deluxe Room
Stayed 2 nights in May 2017
Good
approach to the hotel is very bad, roads are very small and heavy traffic due to tea factory and museum. booked from 16th to 20th, but due to my brother's health issue I was forced to check out on 18th and I d'nt get any refund. I called agoda on 16th and asked for cancellation but refund has not been done till date
Reviewed May 20, 2017
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10.0
RT from India
Couple
Deluxe Room
Stayed 1 night in April 2017
SINCLAIRS A TREAT FOR YOU TO ENJOY
Good : 1. Excellent hotel location on top of ooty with very good View. 2. Breakfast is superb really worth the Money (Cornflakes, juice, Idli, poori, pongal, bread, boiled egg, omlet, fruits, coffee/Tea. 3. Rooms are very good (Medium size), Bathroom very good(Medium size). 4. Heaters Provided on request(No extra charges) & No Air conditioner as its really cool 5. Garden Area is very good. Bad: 1. Wifi provided only for 6hrs from the time we login to wifi, only for one phone wifi will be provided. 2. No Swimming Pool
Reviewed May 02, 2017
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7.2
chelvadorai from India
Family with young children
Premier Room
Stayed 2 nights in April 2017
Peak Season Review...
Great Property, amazing facilities, but the whole charm of the stay was taken away by their inability to manage the season load. Car parking was a mess with outsiders handling other's cars, with complaints of missing items !!! then the Travel Desk promises tours and destroys your plans with excuses - unable to provide / arrange vehicles !!! In all a Superb property absolutely mismanaged!!
Reviewed May 02, 2017
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4.8
francis from Malaysia
Couple
Premier Room
Stayed 4 nights in March 2017
would think twice of staying here
rather disappointing hotel for all its history. Poorly kept rooms, Poor housekeeping service.
Reviewed April 06, 2017
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9.6
Mansoor from India
Family with young children
Deluxe Room
Stayed 2 nights in March 2017
Excellent location and enjoyable family stay
Had stayed for 2 nights here on a family trip. Hotel is located on a hill top and Is at walkable distance from the tea factory and about 10mins drive by car to boat house. As its on a hill, this isn't in the heart of city type hotel with small roads and congested traffic which is what I had wanted and you get a very nice view from the garden especially during night with all the lights in ooty. Also the hotel staff is very helpful and there is car parking facility in the premises. Lobby area and large garden are their plus points and they also have a kids indoor play area where you can let your kids alone to play on their own without any fears. The play area also has a good badminton court, TT table, Snooker, chess, carrom and also a cardio gym with sauna. The rooms and bathrooms were clean. The restaurant food was OK, but if you're a hardcore tandoori chicken person and want a large variety of food, best to eat out as the hotel does not provide tandoori items. We had ordered some parathas, Chinese chicken and daal which were good. Breakfast options were decently good , specifically liked the puri and sambar. Overall a good place to stay on a family trip and excellent value for money for the 3500/- per night room that I had stayed in👍
Reviewed April 05, 2017
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8.0
Sunny from India
Family with young children
Deluxe Room
Stayed 1 night in March 2017
👍 good
need to increase staff in numbers rest stay was excellent, location fabulous and there was lot for kids to enjoy
Reviewed April 01, 2017
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Hotel Sinclairs Retreat Ooty
|Good 6.9
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