See all 10 properties in Lachen.
Review score6.0
Based on 4 reviews
Hotel Snow Retreat
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6.0 Guest rating
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"Nice place and nice service"

prahaladhIndia
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7.0 Very good location
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7.0Location
  • Airport transfer

  • Restaurants

  • Room service

  • Non-smoking

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Room choices
Super Deluxe
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  • Mountain view
  • 20 m²/215 ft²
  • 1 double bed
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Superior Triple Room
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  • 16 m²/172 ft²
  • 1 single bed and 1 double b...
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Superior Double Room
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  • 13 m²/140 ft²
  • 1 double bed
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Deluxe Double Room
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  • 1 king bed
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Deluxe
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  • 20 m²/215 ft²
  • Non-smoking
  • 1 double bed
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Super Deluxe Triple
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  • Mountain view
  • 1 single bed and 1 double b...
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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (4)Booking.com Reviews (12)
5.8
Review score
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Cleanliness6.5
Facilities5.0
Location7.0
Service6.0
Value for money5.5
Provided by verified guests of Agoda
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Showing 3 verified guest comments
2.0
Subir from India
Couple
Deluxe
Stayed 1 night in April 2017
Acceptable
Hotel Snow Retreat is the worst hotel that we ever been spent a night. There are no basic facilities neither in the room nor in the Hotel like hot water, power backup, decent bed, chair etc to spend a night at -2~5 C temperature. Manager, Mr Karzan, is very sweet but his sweetness is of no use. When help is needed you will not find him. We feel the reputation of the Agoda.com is in stake. So, please discontinue your relationship with Snow Retreat as soon as possible.
Reviewed April 18, 2017
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10.0
prahaladh from India
Group
Deluxe
Stayed 2 nights in December 2016
Good
Nice place and nice service
Reviewed April 06, 2017
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7.2
'Sudipto from India
Family with young children
Super Deluxe
Stayed 1 night in May 2016
Good clean hotel & good hospitality
we reached the hotel on 14th May 5 PM, after a long but memorable journey from Gangtok (120 km), which took about 7 Hrs. We asked for hot coffee for us and milk for our children, which us immediately attended. we were given room B3, which was on the backside, but still offers mesmerizing view of the high mountains and two waterfalls! Clouds seems to enter the room, if windows are kept open. The rooms are clean, had Flat TV screen (but Tata Sky dish re-charged only on daily basis), clean bathrooms with hot water. Only the floor was not carpeted and feels cold on your feet. This need to be fixed by the management quickly as Lachen in a cool place. Manager Barun Ghosh is a nice person. The cook Shailen Das from Siliguri was a good gentleman and a fine cook. Even the service person, Vishnu Saw, was a good person. Remember, Lachen is a remote place, so always carry tit-bit food items like cakes,biscuits,cookies,chocolates,chips with you. Food items are costly at the hotel, but at that altitude, you should feel grateful that they serves you tasty hot food.
Reviewed May 22, 2016
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