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Hotel Sogo Cagayan De Oro
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6.5 Good location
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6.5Location
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Good
From 29 reviewsSee what guests said
6.3
  • 800 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Regency 2
...
  • 22 m²/237 ft²
  • Non-smoking
  • 1 single bed and 1 double b...
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Deluxe
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  • 16 m²/172 ft²
  • Non-smoking
  • 1 double bed
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Premium
...
  • 12 m²/129 ft²
  • Non-smoking
  • 1 double bed
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Regency 1 Room
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  • Non-smoking
  • Shower and bathtub
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Verified guest reviews

Agoda Reviews (29)
Filter by guest type:
Cleanliness6.8
Facilities6.2
Location6.5
Room comfort and quality5.0
Service6.1
Value for money7.0
Provided by verified guests of Agoda
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Deluxe
Regency 2
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Showing 20 verified guest comments
12
8.0
Cecilia from Philippines
Solo traveler
Deluxe
Stayed 1 night in December 2017
Good
Good
Reviewed January 05, 2018
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6.4
Byungkon from South Korea
Solo traveler
Deluxe
Stayed 1 night in November 2017
Same as Other Sogo
Stay 24Hrs from Check in same as other Sogo Hotels. Far from downtown and less conveniences nearby. i stayed when I need to rest in hot weather..
Reviewed November 28, 2017
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7.6
ginalyn from Philippines
Couple
Premium
Stayed 3 nights in October 2017
So clean,so good indeed
got the premium room at a discounted price from 880, stayed here for 3 nights and i did not expect the cleanliness..room is so clean with complete amenities. It was my first time with sogo and I love it. There's only 1 thing I did not like, the staff doesn't value your time. The 10 mins delivery of your order is not true at all. It took 25 mins for our food to arrive. It's a single order less than 500, when I made a follow up the staff just said 20 mins is the prep time. The waiter just smiled and did not answer my question when asked about the 10 mins delivery or it's free..it's a false advertisement.. Second, I requested for fresh towels so I can take a bath after we went water rafting. After 30 mins I called and Pamela said its on its way and hang up on me(very rude). After an hour and 30 mins the towels arrived but I'm already done with my bath..Time is money guys!
Reviewed October 26, 2017
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8.0
Mikel from United States
Couple
Regency 2
Stayed 2 nights in June 2017
Very good
I was pleased with the size of the room and the facilities were very good. I think it would help to have a proper bed cover for the beds as it is quite cold with the air conditioning and no blanket, just a bed sheet. I would return again my next trip there. Thank for, Mikel
Reviewed July 01, 2017
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4.8
Gerald from Philippines
Business traveler
Deluxe
Stayed 1 night in May 2017
The service is not good..
We have bad experienced. We booked online but when we reach in the hotel their is no available rooms, we wait for almost an hour to have a vacant room, then the room be booked is not the room they give us.
Reviewed May 14, 2017
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5.2
Fred from Philippines
Couple
Deluxe
Stayed 1 night in April 2017
Deluxe room
I went for the more expensive Deluxe room expecting a few amenities over the regular room. Had no hot water for the 3 days. Some mornings no water at all. Food orders not taken correctly resulting in missing items. Bed /pillow hard as a rock . I guess if your Filipino it's OK but not for me. Comfort room / bathroom leaves much to be desired..will not return at any price.
Reviewed April 08, 2017
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4.8
Raymond from United States
Solo traveler
Regency 2
Stayed 1 night in March 2017
Nice if you want to "bond" for an hour or two...
If you want to "bond" with someone for an hour or two...Sogo makes sense. If you want a nice clean bathroom, toilets that flush properly, toilet paper, and a little more attentive staff...choose another place.
Reviewed March 06, 2017
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5.2
Alexander from United States
Couple
Premium
Stayed 9 nights in November 2016
Not happy
I asked for my room to be cleaned everyday with new sheets and towels. out of my 9 day stay 3 days they didn't clean and change sheets and or give clean towels. Also they say they have hot water for showers. I did not have warm water. Even though I asked every day for the room to be cleaned.. The Bed was very hard as well.. I will NOT stay at a sogo hotel again.
Reviewed November 28, 2016
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4.3
Serge from Philippines
Business traveler
Premium
Stayed 3 nights in March 2015
foodquality suspicious. safety aspects undermined
staff
Complaints made were found worthless. No answer returned. Left with damages without proper attention taken.
Reviewed September 01, 2015
1 traveler found this review helpful. Did you?|
7.3
Ana from Australia
Couple
Deluxe
Stayed 2 nights in July 2014
Brief stay.
Price, convenience, friendliness
Our stay at Hotel Sogo - Cagayan De Oro was an pleasant one. Front desk personnel were welcoming, our rooms were comfortable enough, clean & air-con adequate. Food was reasonably priced despite being on the conservative size portion-wise, but it tasted pretty good & was filling. Transport to & from the hotel into town or markets is easy to get; just walk outside & hail a cab, jeepney or tricycle. Enjoyed our stay whilst there. It will be some years before we visit Cagayan D Oro again, but if Hotel Sogo is still around then & has done the usual regular upgrades, we will stay there again. Maria, Australia.
Reviewed September 15, 2014
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12
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