Hotel Sogo Santolan
Hotel Sogo Santolan
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Surrounding environment Hotel Sogo Santolan
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Location
Very good
7.4
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Hotel Sogo Santolan

Very good location
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Good
From 40 reviewsSee what guests said
6.8
  • 480 meters to public transportation

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

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Room choices
Deluxe
Deluxe
...
  • No view
  • 15 m²/161 ft²
  • 1 double bed
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Regency Twin
Regency Twin
...
  • No view
  • 20 m²/215 ft²
  • 1 single bed and 1 double b...
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Executive Theme Rooms (drive-inn room)
Executive Theme Rooms (drive-inn room)
...
  • No view
  • 20 m²/215 ft²
  • 1 queen bed
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Premium
Premium
...
  • No view
  • 12 m²/129 ft²
  • 1 double bed
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More about Hotel Sogo Santolan

More about Hotel Sogo Santolan

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Asian cuisine
Asian cuisine
North Park Noodles Macapagal
3.0 kmAsian, Chinese
Gloria Maris
4.4 kmAsian, Chinese, Filipino
Tramway Buffet Plaza
6.1 kmAsian, Chinese
Chinese cuisine
Chinese cuisine
Summer Palace
7.0 kmChinese
Chin's Express
7.9 kmChinese, Fast food
Wan Chai Restaurant
9.7 kmChinese
Japanese cuisine
Japanese cuisine
Yasubei Bar and Restaurant
3.0 kmJapanese
Tempura
5.5 kmJapanese
Mochi Cream ERMITA
7.9 kmJapanese

What they offer

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Guest policies

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Some helpful facts

The property

Number of rooms : 75
Year property opened: 2012

Real reviews from real guests

Agoda Reviews (40)
Cleanliness6.8
Facilities6.3
Location7.4
Room comfort and quality6.4
Service7.0
Value for money7.1
Provided by verified guests of Agoda
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Deluxe
Regency Twin
Executive Theme Rooms (drive-inn room)
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Showing 33 verified guest comments
12
9.6
Arlene from Philippines
Solo traveler
Premium
Stayed 1 night in October 2017
For business and family traveler”
For business and family traveler
Reviewed March 13, 2018
8.0
Arlene from Philippines
Couple
Premium
Stayed 1 night in January 2018
For Business Traveler”
For Business Traveler
Reviewed March 13, 2018
6.8
William from United States
Couple
Premium
Stayed 2 nights in January 2018
Good for hourly visits”
We stayed here because it was close to my wife's family..certainly inexpensive..staff were friendly..smelled strong from cigarette smoke and very small
Reviewed February 01, 2018
6.4
Grace from Philippines
Couple
Premium
Stayed 1 night in December 2017
Loud, even employees were loud ”
When we arrived there, there was a party .going on. With a narrow hallway and a not too big hotel, we can hear that party until almost 11pm. We travel a lot me and my wife, and we have stayed in numerous hotels and tired SOGO for a change. Sogo's employees were yelling and screaming when they talk accross the hallway. We're non smokers, and the room smells like cigarettes. I do like the location. The parking is good. Front desk are ok.
Reviewed December 19, 2017
2.4
roland from Canada
Solo traveler
Premium
Stayed 3 nights in July 2017
not good”
The place is not good because they more for "rooms by the hour" WiFi is hit and miss ,the beds were plastic , the room is a cement box , the air con is awful with no real cooling unless you stand in front of it. I booked for three days but left after the first . They lost my reservation and had to e-mail it to them at the front desk . Good for only one thing,,,, bring in "ladies of the night" Food also is crap . I do not often give bad reviews but for this hotel I want to warn all travelers FIND A OTHER PLACE !!!
Reviewed July 28, 2017
10.0
Karen from Philippines
Couple
Premium
Stayed 3 nights in April 2017
Excellent service”
Excellent experience
Reviewed April 30, 2017
2.0
Rex from Philippines
Business traveler
Premium
Stayed 1 night in April 2017
Bad supervision.”
Value for time.. supervisor keeps on shouting at the lobby.
Reviewed April 24, 2017
6.4
craig from United Kingdom
Couple
Premium
Stayed 1 night in October 2016
Relatively cheap.”
Good thing I booked it online- faster check in(some people are waiting for free rooms in the lobby since we arrive late at night) than others. Still took around 45 mins to get checked in though, and that's with a reserved booking. Wifi does not work at all in the room, not able to find connection at all on 3 devices. No network unable to be found. Basic room, the sound speakers from the TV are annoying, especially from other rooms, not very clear,bassy and sounds pretty awful. I ended up unplugging it from the TV, sound much better. Shower room is very small, and the bathroom door was not easy to open each time either. Room service for food is good though, fast and large portions. Tasted good enough.
Reviewed October 13, 2016
10.0
Mark from United States
Business traveler
Premium
Stayed 1 night in July 2016
Hotel Sogo Santolan is a very nice hotel.”
Hotel Sogo Santolan stay was very nice, no hassle, employees were great, very helpful, considerate, polite, & professional. I had no issues at all & everything was great, I would highly recommend staying here.
Reviewed July 17, 2016
4.4
jenille from United States
Couple
Premium
Stayed 1 night in April 2016
Not suited for vacationers.”
Some staff were exceptionally professional and efficient while a lot of younger staff were obviously unhappy with their jobs and could not be bothered to properly clean the rooms even when requested to. The sheets are hard and often stained. The rooms are all Smoking and the cleaners do not bother to wipe down walls before new guests arrive. There was grease and food particles on the walls and the air conditioners aren't all functioning well. We had to ask for a change of rooms. Also, I had an experience when ordering an iced tea that I got halfway through before I noticed there was sticky residue on the insides of the glass from a previous customer who probably ordered an ice cream dessert which the dish washers failed to remove. Disgusting and all the management could offer was an apology and a 10% discount if we stayed for another week, which is actually something they give out anyway.
Reviewed April 07, 2016
5.6
Rowena from Philippines
Family with young children
Deluxe
Stayed 1 night in February 2016
good for short time costumers only!!!”
how to sleep with only one thin blanket? rooms are suffocating...good for short time costumers only !!!
Reviewed February 03, 2016
7.7
Amy from Philippines
Family with young children
Deluxe
Stayed 1 night in December 2015
Good enough for a quick overnight stay.”
Privacy, staff that quickly processed our check in and fixed the cable tv channel I was watching, basic toiletries available
I booked the place to keep my nephew away from the noisy firecrackers. He hates them and Sogo provided the right comfort and privacy needed to muffle the noise of firecrackers. It was good and my nephew was happy. The flush in the toilet needs taking care of because the plunger tends to stay open. Other than that, all the basics were okay.
Reviewed January 03, 2016
5.3
Ferdinand from Philippines
Business traveler
Deluxe
Stayed 1 night in March 2015
Location”
Location, service, price
Reviewed May 08, 2015
8.3
Mikhail from Philippines
Solo traveler
Premium
Stayed 8 nights in December 2014
Accessible and convenient”
Location, Accessibility, Fast Room Service
The hotel ambiance was good. You could already relax when you'd arrive at the lobby. The talking elevator was also a good distraction to listen to every time I'd ride it. The room I got was spacious enough that I could move around but still relax if I needed to. Hotel staff was courteous and room service was pretty punctual. In terms of location, I didn't expect the hotel to be that accessible to transportation. On a plus side, it's close to the LRT station and to a nearby mall. You can also easily ride a jeep if you want to. Overall I enjoyed my stay. There weren't any hitches and problems.
Reviewed January 04, 2015
5.0
razel from United States
Business traveler
Regency Twin
Stayed 2 nights in November 2014
accessible”
accessibility
It's ok but not great. You can smell cigarette smoke from the room.
Reviewed November 12, 2014
5.7
George from Philippines
Couple
Stayed 1 night in June 2014
as professional as they could possibly be”
location, industry leader, convenient
Quite uneventful.
Reviewed August 23, 2014
2.3
Gerald from United States
Business traveler
Deluxe
Stayed 2 nights in October 2013
Love/sleaze motel.”
Cannot recommend anything good about this hotel. Terrible. This should not be on Agoda. Rooms were suffocating and windows did not open. Window was only about one foot by one foot. No light in rooms. Disgusting.
Reviewed July 01, 2014
6.7
Christine from Philippines
Couple
Premium
Stayed 2 nights in April 2014
Short stay but still rested well”
Close to shopping areas, budget friendly and fast room service
We only stayed at the hotel for 2 nights and I can say that the hotel price is very affordable. The room is big enough for a couple like us who want to just rest and relax. Only the toilet is leaking and not that clean and upon check in, we were told to wait for more that a 10 minutes considering that we already have a reservation in the hotel.
Reviewed April 20, 2014
2.0
PIA from Philippines
Couple
Executive Theme Rooms (drive-inn room)
Stayed 1 night in January 2014
terrible hotel,it was a nightmare,staf not helpful”
none
it was terrible! such a nightmare they made us wait for hours just to check in ,the staff is clueless and does not know what to do!i have to talked to the manager who is also shows no help at all,they were very unhelpful,the voucher that we purchased from agoda said that there was a bath tub but the manager said there wasn't and he cant help me,in the end i have to use my cellphone minutes to call agoda and talked to a wonderful representative he talked to the unhelful hotel manager and fixed the problem,this is why i love agoda they were able to help me or else i was stuck with the unhelpful manager from the hotel who doesn't know what to do, i will never return to that hotel it was a nightmare,the foods were serve late and poor customer service
Reviewed January 27, 2014
9.3
Edmundo from Philippines
Couple
Executive Theme Rooms (drive-inn room)
Stayed 1 night in October 2013
Superb customer service and very clean room.”
The very polite staff, customer's privacy and best value for money
Initially the staff was very polite and accommodating, they did not waste my time and directed me to the duty manager which is also very polite and he even printed out a hard copy of my Agoda reservation since i only brought an electronic copy with me. We were assisted to our room immediately and it surpassed my expectation since i used to work for the top botiqe motel chain in the metro. The room was clean although it was a bit small than what i expected but it was nicely designed with spacious bathroom equipped with a jacuzzi which what i rented it for. The food was good and very affordable. I would certainly visit them again soon.
Reviewed October 31, 2013
12
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