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Starus Hotel Bukit Bintang offers a rooftop pool with stunning city views, a serene on-site spa, and easy access to Bukit Bintang’s nightlife and culture. Perfect for two travelers, it blends modern luxury with vibrant city experiences. Located in Kuala Lumpur’s lively Bukit Bintang, this hotel offers convenient access to premier shopping, dining, and entertainment. Relax by the rooftop pool, stay active in the fitness center, or enjoy 24-hour room service and the chic on-site bar. Rooms feature free Wi-Fi, air conditioning, and safes, with select rooms boasting stunning city views. Nearby attractions include Menara Kuala Lumpur and Pavilion Kuala Lumpur, making it ideal for two travelers exploring the city. [Some content may be Generative AI assisted. Inaccuracies may occur.]
Located in heart of Kuala Lumpur
Front desk [24-hour]
Great View
310 meters to public transportation
Inside city center
Free Wi-Fi
Swimming pool
Car park
Front desk [24-hour]
Fitness center
Family room
Luggage storage
Laundry
51 travelers have booked today.
Based on 11,069 verified reviews
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Location rating score
Value for money | 8.8 |
Distance to city center | .5 km |
Location rating | 9.2 |
Nearest airport | Sultan Abdul Aziz Shah Airport (SZB) |
Distance to airport | 17.4 km |
Stay with Bintang: A Luxurious Retreat in the Heart of Kuala Lumpur
Welcome to Stay with Bintang, a splendid 4-star hotel nestled in the vibrant city of Kuala Lumpur, Malaysia. With its prime location just half a kilometer away from the city center, this luxurious retreat offers a perfect blend of comfort, convenience, and style. Whether you are traveling for business or leisure, Stay with Bintang promises an unforgettable stay with its impeccable service and top-notch amenities.
Check-in at Stay with Bintang begins at 3PM, allowing you to settle in and start your Kuala Lumpur adventure at your own pace. The hotel boasts a single, exquisitely designed room, ensuring an intimate and exclusive experience for every guest. Immerse yourself in the elegant ambiance of your spacious accommodation, complete with modern furnishings, plush bedding, and state-of-the-art facilities.
As the clock strikes 12PM, it's time to bid farewell to Stay with Bintang. The hotel's check-out time ensures a leisurely morning, allowing you to savor a delicious breakfast or catch up on some last-minute relaxation. Whether you're heading back home or continuing your journey, you'll depart with cherished memories of your stay at this exceptional establishment.
Please note that Stay with Bintang has a child policy in place. While children are welcome to stay, they may not be accommodated free of charge. Additional charges may apply, ensuring that every guest receives the utmost comfort and attention. For more information regarding the child policy and any associated fees, we recommend contacting the hotel directly.
Indulge in a truly remarkable stay at Stay with Bintang, where every detail is meticulously crafted to provide an unparalleled experience. Book your stay today and discover the perfect oasis in the heart of Kuala Lumpur.
Convenience Facilities at Stay with Bintang
Stay with Bintang in Kuala Lumpur, Malaysia offers a range of convenience facilities to enhance your stay. With a laundry service available on-site, you can easily keep your clothes fresh and clean throughout your trip. Whether you're traveling for business or leisure, the hotel's free Wi-Fi in all rooms ensures that you stay connected and can easily keep up with work or share your travel experiences with friends and family. Additionally, Stay with Bintang features a vending machine, providing quick and easy access to snacks and beverages whenever you need a quick pick-me-up. With daily housekeeping, you can expect a clean and tidy room every day, allowing you to fully relax and enjoy your stay without any worries.
Convenient and Affordable Transport Facilities at Stay with Bintang
At Stay with Bintang, we understand the importance of hassle-free transportation during your stay in Kuala Lumpur. That's why we offer a range of convenient and affordable transport facilities to ensure that you can explore the city with ease.
For guests traveling by car, we provide a secure and spacious car park on-site. Please note that car park charges are applied, but rest assured that your vehicle will be safe and well-protected throughout your stay. Whether you're visiting Kuala Lumpur for business or leisure, our car park offers a convenient solution for parking your vehicle and gives you the freedom to explore the city at your own pace.
In addition to our car park, Stay with Bintang also offers excellent public transportation options nearby. The hotel is located within walking distance of several bus stops and train stations, making it easy to navigate the city using the reliable and efficient public transport network. Whether you're heading to the iconic Petronas Twin Towers, exploring the vibrant streets of Chinatown, or visiting the cultural hub of Merdeka Square, you can easily reach your desired destinations using the well-connected public transport system. With our convenient and affordable transport facilities, Stay with Bintang ensures that your stay in Kuala Lumpur is both comfortable and convenient.
Indulge in Culinary Delights at Stay with Bintang
At Stay with Bintang, we understand that dining is an essential part of any memorable stay. That's why we offer a range of dining facilities to cater to every palate. Start your day with a delectable breakfast spread at our on-site restaurant, where you can savor a variety of local and international dishes. Whether you prefer a hearty Western-style breakfast or traditional Malaysian favorites, our talented chefs will ensure that you have a satisfying start to your day.
For those looking for a quick bite or a refreshing beverage, our cozy café is the perfect spot. Indulge in a selection of freshly brewed coffee, aromatic teas, and mouthwatering pastries. Whether you're catching up with friends or enjoying some alone time, our café provides a comfortable and relaxing ambiance.
In addition to our on-site dining options, we also offer room service for those who prefer to dine in the comfort of their own room. Our extensive room service menu features a wide range of dishes, from local specialties to international favorites. Whether you're craving a late-night snack or a full-course meal, our dedicated staff is ready to cater to your every culinary desire. So why wait? Come and experience the gastronomic delights at Stay with Bintang!
Experience Comfort and Variety at Stay with Bintang
Stay with Bintang in Kuala Lumpur offers a range of stylish and spacious rooms to suit every traveler's needs. Choose from the Amber Queen Room, Amber Twin Room, or the No Cleaning -ECO Plan-Twin - Non-Smoking room, all of which offer a generous 26 square meters of space. For those seeking a little extra luxury, the Suites Room provides a spacious retreat with 52 square meters and a plush King Bed. Alternatively, the Tangerine King Room and Tangerine Twin Room offer a cozy and comfortable stay with 26 square meters of space.
By booking your stay at Stay with Bintang through Agoda, you can enjoy the best prices and a hassle-free experience. Agoda ensures that you get the most competitive rates for your chosen room type, allowing you to make the most of your budget. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make a reservation in just a few clicks. Experience convenience and peace of mind by booking your stay at Stay with Bintang through Agoda today!
Discover the Vibrant Charm of Bukit Bintang in Kuala Lumpur
Nestled in the heart of Kuala Lumpur, Bukit Bintang is a bustling district that offers a vibrant mix of culture, entertainment, and shopping. This lively neighborhood is a favorite among locals and tourists alike, known for its electrifying atmosphere and a plethora of attractions.
One of the main highlights of Bukit Bintang is its world-class shopping scene. From high-end fashion boutiques to trendy street markets, there is something for every shopaholic. Pavilion Kuala Lumpur, one of the city's premier shopping malls, is a must-visit destination with its extensive selection of international brands and luxury goods. For a more local experience, head to Jalan Alor, a vibrant street full of hawker stalls serving up delicious Malaysian street food.
Apart from shopping, Bukit Bintang is also a hub for entertainment and nightlife. The district comes alive after dark, with numerous bars, clubs, and live music venues to choose from. Whether you're looking for a laid-back evening at a rooftop bar or a night of dancing to the latest beats, Bukit Bintang has it all.
In addition to its urban offerings, Bukit Bintang is also home to several cultural and historical landmarks. Take a stroll along Jalan Bukit Bintang and discover the iconic Sultan Abdul Samad Building, an architectural gem that showcases the city's colonial past. For a taste of local art and culture, visit the Islamic Arts Museum Malaysia, which houses an impressive collection of Islamic art from around the world.
With its lively atmosphere, diverse attractions, and convenient location, Bukit Bintang is the perfect place to stay for those looking to immerse themselves in the vibrant energy of Kuala Lumpur. Whether you're a food lover, shopaholic, or culture enthusiast, this dynamic neighborhood has something to offer everyone.
Convenient Transportation from the Airport to Stay with Bintang in Kuala Lumpur
As you arrive in Kuala Lumpur, Malaysia, getting to Stay with Bintang in Bukit Bintang is a breeze. The city is served by two major airports - Kuala Lumpur International Airport (KLIA) and Sultan Abdul Aziz Shah Airport (also known as Subang Airport). From either airport, you have several transportation options to reach your destination.
If you land at KLIA, the most convenient way to reach Stay with Bintang is by taking a taxi or booking a ride-hailing service. Taxi counters are available at the arrival halls of both terminals, where you can easily arrange for a taxi to Bukit Bintang. Alternatively, ride-hailing services like Grab are widely available and can be easily booked through their mobile apps. The journey from KLIA to Bukit Bintang usually takes around 45 minutes to an hour, depending on traffic conditions.
If you arrive at Sultan Abdul Aziz Shah Airport, you can also opt for a taxi or ride-hailing service to reach Stay with Bintang. Taxi counters are located at the arrival hall, and you can easily book a taxi to Bukit Bintang. Ride-hailing services like Grab are also available for a convenient and hassle-free journey. The distance from Sultan Abdul Aziz Shah Airport to Bukit Bintang is shorter compared to KLIA, so the travel time is usually around 30 to 45 minutes.
No matter which airport you arrive at, the journey to Stay with Bintang in Bukit Bintang is made easy with various transportation options. Enjoy the vibrant city of Kuala Lumpur and its bustling neighborhood as you make your way to this comfortable and conveniently located accommodation.
Explore the Vibrant Surroundings of Stay with Bintang
Located in the heart of Kuala Lumpur, Stay with Bintang offers easy access to a variety of exciting landmarks and attractions. Just a short walk away, you'll find Jalan Alor, a bustling street known for its vibrant atmosphere and mouthwatering street food. Indulge in a gastronomic adventure as you sample local delicacies like satay, noodles, and durian.
For those seeking entertainment, the Berjaya Time Square Theme Park is just a stone's throw away. Experience thrilling rides, games, and live performances that will leave you exhilarated. If shopping is on your agenda, Bintang Walk is a must-visit destination. This vibrant shopping district is home to a wide range of retail outlets, from high-end fashion brands to local boutiques.
Art enthusiasts will be captivated by the Museum of Illusions, where optical illusions and mind-bending exhibits await. Immerse yourself in a world of visual trickery and snap Instagram-worthy photos. Music lovers can head to Bangkok Jazz, a popular jazz bar that showcases talented local and international musicians.
Other nearby attractions include 21st Century Internet, Lee & Tan Dental Surgery, Menara Carigali, Marvel Studios Ten Years of Heroes Malaysia, and Jalan Changkat Bukit Bintang. With so much to explore in the vicinity, Stay with Bintang is the perfect base for your Kuala Lumpur adventure.
Convenient Public Transport Stations Near Stay with Bintang
Stay with Bintang in Kuala Lumpur offers easy access to several public transport stations, making it a convenient choice for travelers. Imbi Monorail Station is just a short walk away from the hotel, providing a quick and efficient way to explore the city. Pasar Rakyat Bus Terminal is also nearby, offering a wide range of bus routes to various destinations in Kuala Lumpur.
For those looking to explore further, Hang Tuah is a major transportation hub that connects multiple train lines. From here, you can easily access SBK15 Muzium Negara, SBK20 Tun Razak Exchange, and SBK18A Bukit Bintang stations, allowing you to effortlessly reach popular attractions and shopping districts in the city.
Additionally, MR4 Hang Tuah and Bukit Bintang MRT Station are within walking distance from Stay with Bintang, providing even more options for getting around Kuala Lumpur. Hang Tuah Monorail Station is also conveniently located nearby, offering an alternative mode of transportation.
With these public transport stations in close proximity, guests staying at Stay with Bintang can enjoy the convenience and flexibility of exploring Kuala Lumpur with ease.
A Gastronomic Paradise at Your Doorstep
Stay with Bintang is surrounded by an array of dining options that will satisfy even the most discerning food lovers. Just steps away from the hotel, you will find a diverse range of cuisines to tantalize your taste buds. Indulge in authentic Japanese dishes at THE TOKYO RESTAURANT or enjoy a cozy brunch at Vcr. For those craving Malaysian flavors, Serai Pavilion KL and Bijan Bar & Restaurant offer delectable local delicacies. If you're in the mood for Middle Eastern cuisine, Halab Gate Shawarma and Tarbush Restaurant are must-visit establishments. For a unique dining experience, head to Lot 10 Hutong Food Court, where you can savor a variety of Malaysian street food under one roof. End your day with a visit to Havana Bar & Grill or Burger on 16, where you can unwind with a refreshing drink and delicious bites. With such a diverse range of restaurants nearby, your culinary adventure awaits at Stay with Bintang!
Shop 'til You Drop at Kuala Lumpur's Premier Shopping Landmarks
Located in the heart of Kuala Lumpur, Stay with Bintang offers easy access to a plethora of shopping landmarks. Just a stone's throw away, you'll find Teratai, a charming boutique that showcases local fashion and accessories. For those looking for exquisite jewelry, Kelvin Gems is a must-visit, offering a stunning collection of gemstones and diamonds. Shopaholics will delight in the proximity to Lot 10 Mall, a popular shopping destination known for its wide range of international and local brands. Art enthusiasts can explore the nearby Art Seni gallery, which showcases contemporary Malaysian artwork. Fahrenheit 88 Shopping Mall is another must-visit, offering a mix of high-end fashion brands and trendy boutiques. Escentials is the perfect stop for beauty enthusiasts, offering a curated selection of luxury fragrances and skincare products. For those seeking holistic wellness, Ayurvedium offers a range of Ayurvedic treatments and products. Jadi Batek Gallery is a treasure trove for batik lovers, showcasing intricate hand-painted fabrics. Craft Complex (Kompleks Budaya Kraf) is a haven for arts and crafts enthusiasts, featuring a wide range of traditional Malaysian handicrafts. With Stay with Bintang's prime location, you'll have the opportunity to explore all these shopping landmarks and more, making your stay in Kuala Lumpur truly unforgettable.
Affordable Luxury at Stay with Bintang in Kuala Lumpur
Indulge in a luxurious stay at Stay with Bintang in Kuala Lumpur, Malaysia, without breaking the bank. With an average room price of just $46, this hotel offers exceptional value for money compared to the city's average price of $58 per night.
At Stay with Bintang, you can experience the best of both worlds - affordable accommodation without compromising on comfort and quality. Each room is thoughtfully designed with modern amenities and stylish decor, providing a cozy and inviting atmosphere for guests. Whether you are a budget-conscious traveler or simply looking for a great deal, Stay with Bintang is the perfect choice for your stay in Kuala Lumpur.
Not only does Stay with Bintang offer competitive pricing, but it also boasts a prime location in the heart of Kuala Lumpur. Situated within close proximity to popular attractions, shopping malls, and vibrant dining options, you'll have easy access to everything this bustling city has to offer. So why settle for an average hotel room when you can enjoy affordable luxury at Stay with Bintang? Book your stay today and experience the best of Kuala Lumpur without breaking the bank.
Exceptional Customer Ratings for Stay with Bintang in Kuala Lumpur
Discover a truly remarkable stay at Stay with Bintang in Kuala Lumpur, Malaysia, where exceptional customer ratings speak volumes about the hotel's commitment to excellence. With an impressive overall rating of 8.8, it's no surprise that this hotel has garnered a loyal following of satisfied guests.
One of the standout features of Stay with Bintang is its exceptional value for money, with a rating of 8.9. Guests consistently praise the hotel for its affordable rates without compromising on quality. Whether you're a budget-conscious traveler or simply looking for great value, Stay with Bintang offers a fantastic option that won't break the bank.
Another aspect that sets Stay with Bintang apart is its excellent location, earning a remarkable rating of 9.2. Situated in the heart of Kuala Lumpur, guests can easily explore the vibrant city and its iconic attractions. Whether you're interested in visiting the Petronas Twin Towers, exploring the bustling streets of Chinatown, or indulging in delicious local cuisine, everything is within easy reach from this centrally located hotel.
In addition to its unbeatable location, Stay with Bintang also excels in cleanliness, with a rating of 8.8. Guests consistently praise the hotel's immaculate rooms and public areas, ensuring a comfortable and hygienic stay. With meticulous attention to detail, the dedicated housekeeping team ensures that every corner of the hotel is spotless, allowing guests to relax and unwind in a pristine environment.
Lastly, the staff performance at Stay with Bintang is highly regarded, with a rating of 8.7. Guests consistently mention the warm and friendly service provided by the hotel's staff members. From the moment you step into the hotel, you'll be greeted with a genuine smile and a willingness to assist with any request. The attentive and professional staff go above and beyond to ensure that every guest's needs are met, creating a truly memorable and enjoyable stay.
With exceptional customer ratings across the board, Stay with Bintang is the perfect choice for travelers seeking a remarkable stay in Kuala Lumpur. From its unbeatable value for money to its prime location, impeccable cleanliness, and outstanding staff performance, this hotel truly exceeds expectations. Book your stay at Stay with Bintang and experience the exceptional hospitality that has earned this hotel its stellar reputation.
Excellent8.3
Facilities
Exceptional9.2
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Provided by verified guests of
Excellent
My wife and I had an outstanding stay at Stay at Bintang Hotel, Kuala Lumpur. As tourists, we found the value for money to be exceptional. This hotel is ideally situated for anyone looking to explore the city, offering easy access to numerous landmarks and attractions. The hotel's SPA deserves special mention. After long days of sightseeing, the professional and skillful therapists provided exceptional relief, making the experience incredibly rejuvenating. The SPA treatments are not only of high quality but also affordably priced, adding to the overall value. The rooms were clean and spacious, providing a comfortable and relaxing environment after a busy day exploring the city. While the surrounding area can be bustling due to KL’s vibrant nightlife, this adds to the charm if you’re looking to enjoy the local scene. For families with young children, the street activities might not be suitable, so you may need to decide whether this location is appropriate. However, if you choose this hotel for its other excellent features, you can find ways to divert your children’s attention and quickly move past those areas when heading out. The area is filled with great restaurants and bars, frequented by tourists and locals alike. If you remain vigilant, security isn’t an issue. Inside the hotel, it’s calm and secure, providing a peaceful retreat from the city's hustle and bustle. The hotel’s location is superb, with landmarks like Pavilion Kuala Lumpur, Petronas Towers, KLCC, and Berjaya Times Square within walking distance. High-end dining places and upscale shopping malls are also just a few blocks away. For those who prefer public transport, the Bukit Bintang LRT station is just steps away, providing easy access to the entire city. Additionally, the famous Jalan Alor food street and other nearby restaurants offer a wide variety of food options, catering to different tastes and budgets. If you drive or have a chauffeur, be prepared for heavy traffic in the evening due to the area’s popularity and activities. Walking and taking the LRT are the best options for getting around. Grab and other cab services are also easily available if needed. The vicinity also offers clubs and outdoor music events, adding to the vibrant nightlife experience. While the pool and gym are adequate, they aren't the main attractions for most tourists. They serve their purpose well, providing basic facilities for relaxation and fitness. A special mention goes to Shan and Harindu from the restaurant. Their exceptional service and warm hospitality made every guest's day special, particularly when starting the day with breakfast. Overall, Stay at Bintang Hotel offers exceptional value, convenience, and comfort. It’s an excellent choice for anyone visiting Kuala Lumpur.
Good Day, Wishing you a wonderful day and hoping everything went well from Stay With Bintang Hotel. It was a great pleasure having you at Stay With Bintang Hotel and we hope that you had a relaxing and rejuvenating stay with us. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Thank You! Mateen Marcom Exec Stay With Bintang Hotel
Starus is a gem located in a prime area in Changkat and so convenient for people looking for a great time. It is a safe hotel to stay and the security is great. The people running the operations at Starus are doing a great at it and these reasons are enough for me and my partner to keep returning to stay whenever we are in KL. This hotel is located within a short walk to Jalan Ipoh, a foodie's haven, and the numerous pubs, clubs and bistro bars. You will be spoilt for choice. A note of caution. Try to avoid the massage parlours lined together on your way to Jalan Ipoh. A complete waste of your time and money. There are many better ones if you venture around. Pricewise they may not differ much but way more cleaner and more professional. Definitely worth a check out
Thank you for such a detailed and positive review! We're thrilled to hear that you and your partner had such a great experience at Starus Hotel. It's wonderful to know that you appreciate our prime location, safety, and the efforts of our team to ensure a great stay. We also appreciate your helpful tip about the massage parlours and the advice for other guests. We’re grateful for your continued support and look forward to welcoming you back to Starus on your next visit to KL!
Honest review of what we had experienced. I hope the hotel management would hear especially the critical ones, so they can improve. First, the check in process was good, highly commend Chiko, for a very good service. Though, we had to wait a bit coz he had to attend to other guests before us, I understand the challenges of manpower shortage. Chiko had managed to balanced out the situation by being very warm and helpful of my concerns, one of which was the large bed request. As much as we liked the hotel reception, some areas of the hotel didnt matched some of the grand interiors of the hotel. One of which is the elevator, could be improved. When we reached to our room, I was disappointed because we were given the connecting room, and I was not comfortable about it. But I contacted, the operator, which was another downside of the hotel, because they dont have a phone in the room. I had to use whatsapp to contact them. I was told that the phone was not yet installed. Anyway, my issue was resolved right away by, Darwin, who let us shift into a better room. Highly appreciated him, coz if not I wouldn't be happy the whole time. I like room, it has a good view. But to my surprise, during the night, the dim lights which supposed to give a romantic vibe to the room is too dark for me. I almost couldn't breathe and felt a bit suffocated because of that. I message them and requested for a brighter lamp if they have. But I then realized that there are brighter lamps on the side tables, but unfortunately one of the lamps was not working well. But anyway the other one did suffice, I guess. But its still really dark for me. It could be one of the reasons for me not to book again. One of the best asset of the room are the bed mattress and pillows which were very very comfortable and neat. We stayed in Amber room and the size of the room is just nice. Spacious enough for a couple. The bathroom size is not that bad too, comfortable enough and what I really like about it is the sliding door, with a wooden design. For its room amenities, simple toiletries, tissue only one in the toilet, slippers, hairdryer and open cabinet for hanging clothes. The room has a large TV which is really good for longer stays, and it has cinemax channel. On our our first few days, we had no issue on bathroom problems, only on our last night, we had to call in maintenance due to toilet bowl flush, but again it was resolved very fast. I also notice that on that last day of make up room, it was not cleaned well, the used coffee cups were not washed, the back of the toilet bowl has some dirty water that I had to washed it away. I also requested from the indian girl receptionist, Thalia, I could be wrong with the name, for some slippers but I dont know if the message was not relayed, simple guest requests must not be taken for granted. Especially that I think, you have to cover up for the housekeeping inefficiencies, like not replenishing the provided amenities. The other receptionists, were friendly enough when I asked for some advice on places to go to in the city. Service staff as a whole, is good. Over all the hotel is still recommended. The location is very good, can walk to Pavillion, Jalan Alor, and so many food shops to choose from. Only downside are the massage shops, a bit annoying when you pass by. We are frequent KL travellers, I should say I would still consider to stay there again. Keep up the good work.
Good Day, Wishing you a wonderful day and hoping everything went well from Stay With Bintang Hotel. It was a great pleasure having you at Stay With Bintang Hotel and we hope that you had a relaxing and rejuvenating stay with us. Not only that, we listen to your feedback. What we did to our pillow issue is we have come with initiative from 4 high pillow to 2 high pillows and 2 soft pillows to make your night comfier. We really appreciate that you took your valuable time to review our property. Hoping to serve you again in near future. Thank You! Mateen Marcom Exec Stay With Bintang Hotel
Check in process does not make sense !! While it is a global standard practice of Checkin starts at 3pm and check out at 12pm to allow hotel to be able to get housekeeping and prepare rooms for next check-in, it is also customary in most places to release rooms for check-in, if they are ready and available. Apparently, as explained to me, this time around here, after a new management taking over, there is a policy to only start releasing rooms at 3pm even if rooms are ready. My experience with the check-in counter staff (a male staff) when I came to check-in, Just before I could start, he mentioned, check-in starts at 3pm, pls come after that. I attempted to say open my mouth to say anything, he cut me off by saying we only start at 3pm. So I questioned, "what did you understand of what I intend to say before shutting me off without even hearing me? He then said, Ok tell me. I shared that I understand it's common practice of the check-in and check-out timings at all hotels but the documentation check-in process can be completed and the guest is only given the room when it is available at 3pm and so I could leave my bags and come back instead of waiting at the lobby. He then requested for my name and mentioned he found my booking and asked me to come back at 2.30pm. He however did not complete the pre-check-in process (since room is already fully paid in advance). When I approached the counter at 2.30pm, the same staff was not there and when enquired with the Manager (Mr Raymond), I was told it is hotel management policy. I suggest the hotel management to revisit if this is a logical especially since you now create a crowded long Queue waiting at the check-in counter cum open concierge area from 3pm with only 2 counters serving check-in counters. Not sure of if the safety elements arising due to this policy and process has been considered with capacity of the space density? Next when I was checking in, I was asked for my IC for which I asked why was it not done earlier during pre-check-in? Anyway, I gave him my IC for photocopy and when he returned it, I asked if he has crossed with the words' for hotel check-in use only' on the copy which was not done and seemed like I was asking an unfamiliar request. So i asked if he was a Malaysian because for Malaysians above 18 yrs, whenever a copy is provided, it is a standard procedure to stamp or cross out the purpose of the copy provided. This as a cautionary exercise to prevent misuse of the IC copy if duplicated and get into the wrong hands. The hotel management should consider going paperless with having the IC reader for the hotel check-in process which is very common instead of taking a copy of the IC from guest. I have no complaints about the staff (all except Mr Raymond the manager & the check in counter Malay male staff. Not sure I will recommend this hotel to anyone I know or even suggest this hotel.
310 meters to public transportation
Located in heart of Kuala Lumpur
Free Wi-Fi in all rooms!
Air conditioning
“A Pleasant Stay with a Few Considerations for Families”
We recently stayed at Starus Hotel Bukit Bintang during our family trip over the New Year's holiday season, spending four nights in a Tangerine twin-share bedroom. We traveled with kids and elderly family members, which added specific considerations to our experience. Overall, it was a pleasant stay, though there are a few points families with young children or elderly members might want to keep in mind. Family-Friendly Aspects: The staff at Starus Hotel were very friendly and welcoming, which made us feel comfortable right from check-in. The hotel also offers easy access to major attractions in Bukit Bintang, such as Pavilion Mall and Jalan Alor Food Street, which are within walking distance. Additionally, it offers easy access to halal food options, making it convenient for Muslim travelers. While the evenings were not overly noisy, the surrounding nightlife may not always provide the most family-friendly atmosphere. Accessibility and Location: The hotel's location is highly convenient, with easy access to shopping and dining hubs. However, the hilly roads in the area can be challenging, particularly for elderly family members or those with mobility concerns. Travelers using strollers or wheelchairs might find the uneven pavements and steep slopes a bit difficult to navigate. On a positive note, the hotel is located close to the Bukit Bintang MRT station, which makes getting around the city much more manageable. Room Cleanliness and Comfort: The rooms are generally comfortable and well-appointed. However, despite having a non-smoking room, we noticed a noticeable smell of smoke upon check-in. The staff responded promptly and did their best to address the issue by spraying the room, which we appreciated. Additionally, the carpet could benefit from more frequent vacuuming, especially since kids tend to play on the floor. Overall, the room was still comfortable, and we were able to enjoy our stay. Final Thoughts: Starus Hotel Bukit Bintang offers a convenient base for exploring Kuala Lumpur, with friendly staff and easy access to key attractions. Families with young children or elderly members might want to take into account the area's nightlife and hilly terrain when planning their stay. It’s also worth noting that our experience might have been slightly impacted by the busy holiday season. Despite these minor challenges, we had an overall pleasant stay and truly appreciated the warm hospitality and convenient location.