HOTEL SONIA Otaru
HOTEL SONIA Otaru
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10.0
Exceptional

"The view is excellent The service is best"

EI L.

|

March 1, 2018

 HOTEL SONIA Otaru
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Lobby HOTEL SONIA Otaru
Lobby
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Lobby HOTEL SONIA Otaru
Lobby
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Interior view HOTEL SONIA Otaru
Interior view
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See map HOTEL SONIA Otaru
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Excellent
Location
8.8
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What guests are saying:
Nice scenery & good location in Otaru. I will stay again for next trip.
Agnes from Malaysia
Family with young children
The front desk staff is very polite and simple English is not a problem for them. Room is huge and clean. The view to the canal is excellent. Location is also excellent and near to the shoppings and sightseeing places.
Paul from Malaysia
Family with young children
Very good location, but a bit old hotel.
Cheng from Malaysia
Couple
The room was quite big compared to the compact layout in the hotel. We had a canal-view and it was totally worth it; very beautiful.
CHENG-HSUAN from Taiwan
Family with teens
Hotel is located along the canel. Got to enjoy the night view from my room.
Xuan from Singapore
Couple
I guess the hotel upgraded us to a room with canal view which is a very nice corner room overlooking the canal. Thank you Sonia!!
Wong from Hong Kong
Couple
The view is excellent The service is best
EI from Malaysia
Couple
I would recommend this hotel to anyone. Very nice location and morning view of the Otaru Canal is beautiful when snowing.
Chia from Singapore
Family with young children
Hotell room very nice n big, clean & service very nice & freindly.
WONG from Malaysia
Family with teens
good view good location close to the shopping street go back to the station just abt 10 mins very convenience I recommended this hotel to everyone
yim from Hong Kong
Family with young children

HOTEL SONIA Otaru

Excellent location
- Inside city center
Very good
From 1251 reviewsSee what guests said
7.9
/
10
Excellent service
8.1
Recommended by 87% of guests
Value for money7.8
Distance to city center0.1 km
Location rating8.8
Nearest airportSapporo Okadama Airport (OKD)
Distance to airport32.4 km
  • 660 meters to public transportation

  • Located in heart of Otaru

  • Free Wi-Fi in all rooms!

  • Air conditioning

Room choices
7.5
Very good
Room comfort & quality
This property is in high demand!Booked 21 times since yesterday | 8 travelers are looking at this property right now
Deluxe Twin Non-Smoking
Deluxe Twin Non-Smoking
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  • Room size: 36 m²/388 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Superior Twin Room B with Canal view - Smoking
Superior Twin Room B with Canal view - Smoking
...
  • Room size: 21 m²/226 ft²
  • Shower and bathtub
  • 2 single beds
Enter dates to see prices
Deluxe Family Room
Deluxe Family Room
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 3 single beds and 1 sofa be...
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Twin Room
Twin Room
...
  • Room size: 21 m²/226 ft²
  • Shower and bathtub
  • 2 single beds
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Deluxe King Non-Smoking
Deluxe King Non-Smoking
...
  • Room size: 38 m²/409 ft²
  • River view
  • 1 double bed
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Deluxe Twin Room
Deluxe Twin Room
...
  • Room size: 45 m²/484 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
Enter dates to see prices
Twin Room With View
Twin Room With View
...
  • Room size: 24 m²/258 ft²
  • Shower and bathtub
  • 2 single beds and 1 sofa be...
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Large Twin Room B - Non-Smoking
Large Twin Room B - Non-Smoking
...
  • Room size: 26 m²/280 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Canal View Twin Room B - Smoking
Canal View Twin Room B - Smoking
...
  • Room size: 21 m²/226 ft²
  • River view
  • 2 single beds
Enter dates to see prices
Canal View Twin Room A - Non-Smoking
Canal View Twin Room A - Non-Smoking
...
  • Room size: 21 m²/226 ft²
  • River view
  • 2 single beds
Enter dates to see prices
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What people love about the property

  • 8.0
    Very good

    "Great location, near to all the scenic spot."

    chang

    |

    November 30, 2017

  • 10.0
    Exceptional

    "Room is clean and spacious with a small balcony."

    NG

    |

    March 4, 2016

  • 8.0
    Very good

    "Room is very good"

    Alicia H.

    |

    March 13, 2018

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More about HOTEL SONIA Otaru

More about HOTEL SONIA Otaru

9.2
Exceptional

"Overall, a great and comfortable stay."

Ng

|

April 2, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

8.4
Excellent

"The location is fantastic."

NG

|

February 18, 2016

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Property's guest policies

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Some helpful facts

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Announcements

The large public bath will open from December 27, 2018 onwards.

Real reviews from real guests

Agoda Reviews (1251)Booking.com Reviews (1140)
7.9
/
10
Cleanliness8.0
Facilities7.3
Location8.8
Room comfort and quality7.5
Service8.1
Value for money7.8
Provided by verified guests of Agoda
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All guests (1251)
All room types
Showing 755 verified guest comments
12345
8.4
Excellent
Keith from Singapore
Couple
Standard Twin Non-Smoking
Stayed 2 nights in November 2018
Lovely Hotel in Otaru”
Hotel is about 10 min walk from the Otaru JR Station. While we are there, hotel is under renovation (they building a new building beside), so it's kind of messy with area being blocked up. However the rooms are huge and classy. The beds are comfortable and the pillows are great. If there is something we don't like would have to be the bathroom as it look a bit old. Many attractions are just mile away from the hotel. Example the famous Otaru cannal is just in front of the hotel!
Reviewed November 17, 2018
Dear Keith Thank you for staying at our hotel this time. The main tourist attractions can be reached in about 15 minutes. You can also enjoy the Otaru canal in the room near the Otaru canal. However, during the stay at the hotel, I woke up because of the renovation work. I apologize for that. Sorry. The construction is completely over at the end of December and we are open for a new one. All of you wait for your next visit. Thank you again for writing good reviews and reviews. Hotel sonia otaru Kim
Responded November 19, 2018
HOTEL SONIA Otaru
10.0
Exceptional
Premruthai from Thailand
Couple
Canal View Twin Room A - Non-Smoking
Stayed 1 night in October 2018
Nice view”
Nice view, friendly staff.
Reviewed December 10, 2018
Thank you for staying at HOTEL SONIA OTARU. We appreciate you taking the time to write to us. We are thankful for your generous feedback. Our hotel staff will continue to strive to provide the best services for our guests. We sincerely hope to welcome you again at our hotel. YOSHIDA,Receptionist
Responded December 11, 2018
HOTEL SONIA Otaru
9.2
Exceptional
apichayamon from Thailand
Couple
Canal View Twin Room B - Non-Smoking
Stayed 1 night in November 2018
Nice view and nice room”
The room is good space. There s nice decorate and good view with the canal . We walk about 5 minute to the shopping center and there s not far from the fish market but we drive to there. I love this hotel.
Reviewed November 07, 2018
Thank you for your staying at our hotel. We are pleased to compliment the word. We are looking forward to seeing you again. Best regards. Hotel Sonia Otaru Oda
Responded November 08, 2018
HOTEL SONIA Otaru
9.2
Exceptional
Kraivut from Thailand
Business traveler
Large Twin Room C - Non-Smoking
Stayed 1 night in October 2018
The hotel is right at the centre where you need to be! ”
I think the hotel room has recently been renovated so it feels rather nice to sleep in, what I love most about staying here is its location. So close to famous Otaru Canal, historical buildings, shops and eateries. My main purpose of coming to Otaru is eat, eat and eat, I love the rice bowl topped with fresh uni, salmon, crab, octopus, etc. A piece of Double Fromage at LeTAO is heavenly and Yuberi (Melon) soft cream nearby the hotel is wonderful. If you're driving, there's a car park behind the hotel reserved for in-house guests or if you're lucky, the hotel staff might let you park just in front of the hotel with spaces large enough to accommodate up to 3 cars. Fabulous trip, I'd definitely return on my next trip!
Reviewed October 29, 2018
Dear Guest, Thank you for staying at HOTEL Sonia Otaru. It is always a pleasure to read such lovely comments about our hotel, and we are delighted to hear that you had a great stay. Your warm remarks are sincerely appreciated, and further encourage us to work hard to provide more guest-friendly accommodation. We hope to welcome you again at our hotel. Sincerely, Yuki Sekijima,Receptionist,Hotel Sonia Otaru.
Responded October 31, 2018
HOTEL SONIA Otaru
9.6
Exceptional
Rashimah from Singapore
Couple
Canal View Twin Room A - Non-Smoking
Stayed 2 nights in October 2018
Exceptional”
Very conveniently located. Near to everything. The train and bus station are within walking distance. The famous Otaru canal is across the road and the room has a view of it. The walking and shopping area, Sakaimachi etc are also within walking distance. Enjoyed my stay there. Would definitely make a return.
Reviewed October 21, 2018
Dear Rashimah Thank you for using our hotel this time. Everyone is happy to write about your hotel with good reviews and good reviews. Thank you. We are also glad to have a pleasant trip to Otaru. we will wait for you to come back to Otaru. Thanks again for your review though it is busy. Hotel sonia otaru Kim
Responded October 21, 2018
HOTEL SONIA Otaru
8.0
Excellent
Song from Singapore
Couple
Standard Twin Non-Smoking
Stayed 2 nights in September 2018
Comfortable Stay”
Arrived an hour b4 check in time & the frontline counter staff kindly allowed to check in. Good location..just in front of canal..can get room with canal view. Hotel provide free umbrella which came in useful.
Reviewed September 24, 2018
Dear Song sama, Thank you very much for your recent stay, and having left the review. We are so glad to hear that you enjoyed your stay with us. A new building is currently under construction; it will be open at the end of this year. If you have chance to stay in Otaru next time, please use Hotel Sonia Otaru again. Warm regards, Hotel Sonia Otaru Receptionist Fukumoto
Responded September 25, 2018
HOTEL SONIA Otaru
9.2
Exceptional
Pornsiri from Thailand
Couple
Standard Twin Non-Smoking
Stayed 1 night in September 2018
Got great service during earthquake and blackout !!!”
I stayed here during big earthquake and power outage. Staff is very supportive to help for everythings even we are not Japanese. They provided bread and water as much as they can. Everyone is in the hardtime but I feel greatful in this hotel even no service at all. Room is big, modern and comfortable. Location is really good. I’ll be back for sure.
Reviewed September 21, 2018
Pornsiri 様 Thank you very much for staying at Hotel Sonia Otaru this time. In the event of the earthquake disaster, I think that it caused a lot of inconvenience and inconvenience. Nonetheless, thank you very much for your high evaluation. We will promise to provide you with comfortable service when you come next. Thank you for your contribution during your busy schedule. I am looking forward to seeing you again. HOTEL SONIA OTARU YUUKI YOSHIDA
Responded September 22, 2018
HOTEL SONIA Otaru
6.0
Tan from Singapore
Family with young children
Stayed 2 nights in December 2018
Hotel still under renovation”
The location was great. Too bad it's under renovation....
Reviewed December 15, 2018
8.4
Excellent
HARVEYLYN from Philippines
Couple
Standard Twin Non-Smoking
Stayed 1 night in July 2018
We got the best view in Otaru”
We got a room that has an Otaru Canal view. The room was quite small but it was not a big deal since hello!we’re in Japan! The room was nice though. I had a great stay here. Location is very good. Few minutes walk from Otaru Station and just accross the Otaru Canal. I came back after check out coz i left my earrings in the room. :( The staffs who helped me were so accommodating and even accompanied me to our assigned room to look for my earrings. to my surprise, i found my earrings! It was still there. All the staffs were so polite, honest, and professional looking. I definitely recommend this hotel!
Reviewed July 30, 2018
Dear HARVEYLYN sama, Thank you very much for having stayed with us, and left the review. We are so glad to hear that you enjoyed your stay at Hotel Sonia Otaru, and compliment words to our staff. We would make our best efforts to provide better services and facilities to all guests. If you have chance to visit Otaru next time, please stay with us again. Hotel Sonia Otaru Receptionist Fukumoto
Responded August 01, 2018
HOTEL SONIA Otaru
9.2
Exceptional
Ruth from Singapore
Family with young children
Deluxe King Non-Smoking
Stayed 2 nights in July 2018
Exceptional”
Excellent rooms! Very spacious. Canal is a short walk across the street.
Reviewed November 27, 2018
Dear Ruth sama, Thank you very much for your recent stay, and having left the review. We are so glad to hear that you enjoyed your stay with us, and the sightseeing in Otaru. Our new building with onsen bathhouse is going to open at the end of this year. If you have chance to visit Otaru next time, please stay with us again. Sincerely, Hotel Sonia Otaru Receptionist Fukumoto
Responded November 30, 2018
HOTEL SONIA Otaru
8.4
Excellent
Lai from Macau
Group
Deluxe King Non-Smoking
Stayed 2 nights in October 2018
Excellent hotel”
The room is so big and the location is very good. Walking distance to most of the places. But 2 of the building were refurbishing, only 4-5 car parking spaces available, so I have to park my car at 5mins walking distance car park, as the hotel’s car park were full.
Reviewed October 31, 2018
Dear Lai Thank you for staying at our hotel this time. We are very happy to write your good evaluation and opinion. However, I am sorry to have suffered a little inconvenience about the parking lot use. Because the hotel parking lot is small, depending on the situation, it guides the affiliated parking lot. Please ask for your understanding, and if you have another chance next time, please come to Otaru. Thank you for your comments. Hotel sonia otaru Kim
Responded November 02, 2018
HOTEL SONIA Otaru
5.2
Ban from Singapore
Family with teens
Deluxe King Non-Smoking
Stayed 2 nights in October 2018
Room are small”
It’s under renovation thus its very inconvenient and difficult to park. Shortage of staff thus no help from them despite we have many bags. Location is ok generally otaru is a small place easy to access. Triple sharing room are small than twin room.
Reviewed October 07, 2018
Dear YIT Thank you for staying at our hotel this time. How was sightseeing in Otaru? It is convenient to walk to the surrounding area from the hotel. However, I am sorry that I have inconvenience to the visitor for searching the parking lot. The location of the parking lot was on the back of the hotel and I guess it was difficult to find. Sorry. The room can be used for twin room, but if you use 3 people, it will be narrower due to the extra bed next to the twin bed. We will provide better service by collecting your opinions. Thank you for your comments. Hotel sonia otaru Kim
Responded October 10, 2018
HOTEL SONIA Otaru
7.6
Very good
YIT from Singapore
Group
Canal View Twin Room B - Non-Smoking
Stayed 1 night in October 2018
Room with a view”
Room with a great view of Otaru Canal We drove to the first Hotel Sonia and were informed that it should be the building 2 blocks away. We would not have found the parking of this hotel if not for pictorial referral given by the kind receptionist of first Hotel Sonia we approached. The car park was behind the hotel through an inconspicuous back lane. The building next to it was under going some renovation. Once in the hotel, we found the lobby looking dated and only had one lift. Despite all, the room had a great view of the Otaru Canal which was the primary reason for booking this hotel. Like the lobby, the room setting, furniture, lighting and toilet were tired looking. Breakfast spread was reasonable but not great. The convenient location and view was worth it all.
Reviewed October 06, 2018
Dear YIT Thank you for staying at our hotel this time. How was sightseeing in Otaru? I am very sorry that I am uncomfortable with the current construction of the hotel. Sorry. Breakfast is main meals and Japanese homemade food is prepared. When the new construction is finished, the restaurant changes. Please have a chance to come and stay again next time. All of you wait for your next visit. Also, thank you for your feedback and your evaluation of your score. Hotel sonia otaru Kim
Responded October 10, 2018
HOTEL SONIA Otaru
9.2
Exceptional
Eng from Malaysia
Family with young children
Standard Twin Non-Smoking
Stayed 1 night in October 2017
Strategic Location, very clean, closed to Otaru river”
The hotel is very clean. The location is strategic, it is not far away from the terminal, and it is inside the Otaru town. The best is the hotel is closed to Otaru river, just walk accross the road. It is so romantic to walk along the river with your love one at night while the moon light is leading you home silently.
Reviewed June 04, 2018
Dear Eng Thank you for staying at our hotel this time. Our hotel is close to major tourist attractions. And Otaru canal is right in front of you. We are very glad to praise you. Thanks for taking the time to write a review. If you come to Otaru next time, please come and with us. Hotel sonia otaru Reception kim
Responded June 05, 2018
HOTEL SONIA Otaru
9.6
Exceptional
Tan from Singapore
Family with teens
Deluxe Twin Non-Smoking
Stayed 3 nights in May 2018
Cozy hotel with good location”
The hotel is just by the Otaru Canal and a little aways from Sakaimachi, making it a prime location for sightseeing, shopping and food. The staff was very helpful and patient, addressing any queries and issues that we had. While we were able to park the car right outside the hotel, it was just by the hotel's renovation works. As such, potential stayers may want to check if they can have an alternative parking spot as our car was plenty dusty after four days (made worse with the rain).
Reviewed June 03, 2018
Dear Tan Thank you for staying at our hotel this time. Our hotel is close to major tourist attractions. And Otaru canal is right in front of you. We are very glad to praise you. Thanks for taking the time to write a review. If you come to Otaru next time, please come and with us. Hotel sonia otaru Reception kim
Responded June 05, 2018
HOTEL SONIA Otaru
10.0
Exceptional
Emma from United Kingdom
Solo traveler
Standard Twin Smoking
Stayed 2 nights in March 2018
Definitely recommend- even with the building work!”
Wonderful stay at Hotel Sonia. Really convenient location nearby to Otaru Station and Sakaimachidori Shopping street. The hotel is right on the Canal and I had a beautiful view from my room. There is building work on the outside of the hotel, so most of the hotel is covered in scaffolding and there is some building noise during the day but nothing that bothered me. The building work finishes by the early evening so it won’t disturb your sleep. I would highly recommend going to the tourism information building across the road- excellent place to sit and lots of free English leaflets to flick through for sightseeing inspiration. Would definitely stay here again if I return to Otaru!
Reviewed March 30, 2018
Dear,customer. Thank you for your staying at our hotel. We are pleased that you stayed comfortably. We looking forward to seeing you agein. Best regards.
Responded April 02, 2018
HOTEL SONIA Otaru
8.4
Excellent
Kim
Family with young children
Standard Twin Non-Smoking
Stayed 2 nights in February 2018
Great Location, nice rooms but undergoing construction”
Our room was very spacious, comfortable and clean. The hotel is close to the canal and that made it easy to walk snow along the canal as well many shops and eateries. The only downside was they are conducting construction at the moment which means there is very limited parking and you have to park your car uncovered in front of the hotel(it snows a lot in Otaru in Feb). Cost was 1000 yen/day. Our room was on the second floor. I recommend trying for a higher floor on the canal side. We were right behind the hotel signage and did not have much of a view. If the sign wasn’t there I think we still would have needed to be on at least the 3d floor to see the canal lights. There is also a Sonia II right next door. I had the impression Sonia II still has covered parking. So until construction is over you may want to look into Sonia II if you are visiting and have a car.
Reviewed February 15, 2018
Dear Kim sama, Thank you very much for having stayed with us, and left the review of your stay. We are so glad to hear that the location fit your needs. We apologize for the construction for a brand new building. Actually, we have a parking lot inside the building, but only cars lower than 1.5 meters high can fit it. As for the room from which one can see the canal properly, we provide rooms called "Canal View Twin Room", while the room you booked was "Standard Twin Room", which does not provide the canal view. Please choose "Canal View Twin Room" if you'd like to see the canal from your room next time. We are looking forward to your visit again in the futute! Sincerely, Hotel Sonia Otaru Yuichi Fukumoto
Responded February 16, 2018
HOTEL SONIA Otaru
8.4
Excellent
Shi from Singapore
Group
Large Twin Room B - Non-Smoking
Stayed 1 night in January 2018
Excellent”
Location: Hotel is located directly opposite the Otaru Canal, an approximate 15 minute walk from the train station. There is a new wing, Hotel Sonia II, which is newly opened just beside this building. You can see man restaurant along the road. P.S A taxi ride from the station to the hotel is approx. 540-600 yen. Staff: Staff was friendly and able to converse well in English. There is a Otaru map marked with attractions and famous restaurants/snacks available in multiple languages for you in the lobby. Do remember to take one along with you 😊 Room: The room was spacious for 3 and is fully equipped with amenities. we got the one facing the Otaru canal, which was gorgeous throughout the day. Beautiful scene which looks just like from a painting😊. Overall a nice hotel and will definitely recommend to others 😊
Reviewed January 17, 2018
Dear Shi Thank you very much for staying at our hotel this time. And I really appreciate and glad you praised me on many levels. How did you enjoy your trip? If you have a chance, please come again in Otaru. We're all wait for you. Hotel Sonia Otaru Receptionist Kim
Responded January 18, 2018
HOTEL SONIA Otaru
9.2
Exceptional
William from United States
Couple
Stayed 4 nights in December 2017
Lovely Hotel by the Otaru Canal”
A very nice hotel across from the Otaru Canal and walking distance to many of Otaru's sights and shopping/dining opportunities. Very Japanese – the sink is quite low for this westerner and breakfast is thoroughly Asian (and copious) – but excellent overall, with modern room amenities, like USB charging outlets by the bed. Great local recommendations and assistance from English-speaking reception staff. Convenient parking and access to public transport, e.g, busses to ski areas. Undergoing expansion through Dec 2018 – they're filling in the space between Sonia I and II – but no bother to our stay.
Reviewed December 29, 2017
Thank you for staying at HOTEL SONIA OTARU. We appreciate you taking the time to write to us. We are glad to hear that you enjoyed a comfortable stay at our hotel. We sincerely hope to welcome you again at our hotel. YOSHIDA, Receptionist
Responded December 30, 2017
HOTEL SONIA Otaru
7.2
Very good
Ho from Malaysia
Family with teens
Canal View Twin Room B - Smoking
Stayed 2 nights in November 2018
Good Location”
Canal view is beautiful when cover snow
Reviewed December 01, 2018
Dear Ho sama, Thank you very much for your recent stay, and having left the review. We are so glad to hear that you enjoyed the view around the canal. We hope you comfortably stayed in the room. If you have chance to visit Otaru next time, please stay with us again. Sincerely, Hotel Sonia Otaru Receptionist Fukumoto
Responded December 02, 2018
HOTEL SONIA Otaru
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  • Excellent location
  • Otaru Train Station is within 0.66 km