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Hotel Southern Star Mysore Reviews

Excellent
From 138 reviewsSee what guests said
8.1
/
10
Recommended by 88% of guests

Reviews of Hotel Southern Star Mysore Reviews from real guests

Provided by verified guests of Agoda
Agoda Reviews (136)Booking.com Reviews (702)
8.1
/
10
Excellent
Cleanliness8.1
Facilities7.6
Location8.8
Room comfort and quality8.1
Service8.0
Value for money7.8
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All guests (136)
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Showing 106 verified guest comments
9.2
Exceptional
Mohamed from India
Business traveler
Superior
Stayed 1 night in May 2019

Exceptional”

It was an excellent stay in a very clean tidy room. Since I came for business for a day and the check out was 11AM, I couldn't complete my business until 5.3 PM and requested a delayed check out. The staff agreed but charged me half days rent. That is too much. I did not stay the whole day.

Reviewed May 04, 2019

Dear Mohamed, Greetings from Souther Star Mysore !! Thanking you for the candid review, We have noted the dissatisfaction with half day charges, However as stated above we follow the process & we do extended looking at availability. Looking Forward for your future stay with us. Warm Regards Ajay Bawa

Responded May 05, 2019
Hotel Southern Star Mysore
8.4
Excellent
Balaji from India
Couple
Superior
Stayed 1 night in December 2018

Improvements to meet competition new hotels with International Brands”

Altho' I was happy with my room, I feel there is scope for improving the get up and layout of the reception area much like new hotels which have come up in Mysore. Similarly the get up of the rooms could also be made modern and I would not mind paying a higher tariff. A good Hotel interior consultant could help them ! As regards food I was disappointed and less said the better. The choice of items and vegetables chosen were not meant for a Sunday lunch ! I expressed my feelings to the Chef and he expressed regret and welcomed our feed back. I feel a good meal planner should be able to help them out. During my stay there was a party separately for a large group and as a result there was a shortage of manpower in the Restaurant. Being a Saturday evening they could have managed it better. Overall I will rate the hotel and facilities '7' on a scale of 1 to 10.

Reviewed December 17, 2018

Dear Balaji, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm Regards, Ajay Bawa Front Office Manager Southern Star Mysore

Responded April 07, 2019
Hotel Southern Star Mysore
10.0
Exceptional
Chi-Loong from Singapore
Solo traveler
Superior
Stayed 1 night in April 2019

Excellent stay at Southern Star!”

I had an excellent time at Southern Star, which was the hotel I stayed at when I was exploring Mysore for the weekend. From the wait staff, to the bellhop, to the concierge front desk (shoutout to Ms Madhuri), the service was excellent. Location was just two streets away from the train station and is a great location.. Would be happy to book the same hotel if I ever went back to Mysore.

Reviewed April 17, 2019

Dear Chi-Loong Greetings from Southern Star Mysore!! We thank you for taking time to share your experience. We are happy to note that you enjoyed your experience at our hotel, especially the welcome, service and hospitality by my team. I have conveyed your compliments to Ms. Madhuri who are delighted to know that you appreciate their gestures of care. It is our constant endeavour to deliver our best and appreciation such as yours increases our motivation to continually aspire to achieve the expectations that our guests have on us. Southern Star Mysore team look forward of welcoming you back soon with delightful experience!. Warm Regards, Ajay Bawa Front Office Manager Southern Star Mysore

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Hotel Southern Star Mysore
10.0
Exceptional
ravi from India
Couple
Superior
Stayed 2 nights in May 2019

The best value for money hotel in Mysore.”

If u planning a trip to Mysore just close your eyes and book this hotel. Good location in the heart of the city, courteous staff, clean and comfortable rooms.

Reviewed May 12, 2019

Dear Mr. Ravi, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm regards, Ajay Bawa Front Office Manager Southern Star Mysore

Responded May 23, 2019
Hotel Southern Star Mysore
8.0
Excellent
shanti from Australia
Solo traveler
Club
Stayed 2 nights in November 2012

i love this hotel, it keeps me coming back”

good pool and good staff and the food is also good

as i said, good pool and good staff and the food is also good. this is a decent hotel in a good location for the price. international guests should expect indian standards though or you may be disappointed. it is nice to feel like you are in India when in a big hotel and this one gives you that feeling.

Reviewed November 26, 2012
8.0
Excellent
shanti from Australia
Solo traveler
Club
Stayed 1 night in November 2012

The food and the people make this hotel”

value, location

This is a classis Indian hotel with all the trimmings, a comfortable environment and nice rooms. I preferred the rooms on Level 5. Some of the rooms I saw on lower levels did not look so appealing so ask to see a variety of rooms if you can. Moreover, I highly recommend this hotel and it has a good location too.

Reviewed November 26, 2012

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.0
Exceptional
shanti from Australia
Solo traveler
Club
Stayed 1 night in November 2012

a great find with a touch of the old days”

lovely pool and garden

the service is great, the people are very real and the food is always fresh and tasty. it is a touch of india with the comfort of the west. i can definitely recommend this hotel. i stayed for about a week.

Reviewed November 24, 2012
10.0
Exceptional
snehal from India
Family with young children
Superior
Stayed 2 nights in May 2019

the resort was magorical.staff was so friendly and helpful..food was also yummy and amenities good”

Overall is excellent

Reviewed May 05, 2019

Dear Snehal, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm Regards, Ajay Bawa Front Office Manager Southern Star Mysore

Responded May 05, 2019
Hotel Southern Star Mysore
10.0
Exceptional
KAREN from United Kingdom
Solo traveler
Superior
Stayed 4 nights in May 2018

Great value,superb staff.”

I stayed at the Southern Star for four nights as a solo traveller prior to attending a month's yoga course.The hotel was great value,there was plenty of choice at breakfast,and the rooms were clean and well serviced.Bathrooms are in need of an update but very serviceable with clean towels provided daily.The swimming pool is lovely,set in a well tended garden. For me,the best feature of the hotel was its staff,who were friendly and helpful at all times;nothing was too much trouble and any request was fulfilled with a smile.

Reviewed June 02, 2018

Dear Guest, Thank you so much for the generous compliments for our hotel and for recognising the efforts of our enthusiastic team in the hotel. We are confident that this will not only result in continuous patronage but also your recommendation to your friends and colleagues. We look forward to welcoming you back.. Regards / Southern Star Management

Responded August 23, 2018
Hotel Southern Star Mysore
10.0
Exceptional
Gabriel from Australia
Family with young children
Superior
Stayed 1 night in February 2019

Exceptional”

Good pool

Reviewed March 04, 2019

Dear GAbriel, Greetings from Southern Star Mysore !! It was a pleasure to have you at Southern Star Mysore and we thank you for sharing such a wonderful review. Your kind comments are greatly appreciated, guest delight is our highest priority and it is always gratifying to receive such compliments. I have shared your compliments with the team. Thank you once again for taking the time to write the review. We hope to have the pleasure of welcoming you back many more times. Warm Regards, Ajay Bawa Front Office Manager Southern Star Mysore

Responded April 07, 2019
Hotel Southern Star Mysore
10.0
Exceptional
Miina from Sri Lanka
Solo traveler
Superior
Stayed 1 night in June 2018

Beautiful garden from gate to hotel entrance. Spacious inner garden & swimming pool. Lovely place!”

Stayed here the 2nd time in 7 months. My first choice hotel in Mysuru

Reviewed June 23, 2018

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Southern Star Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.6
Exceptional
Srinivasan from India
Couple
Superior
Stayed 1 night in March 2018

not senior citizen friendly”

all ok. but toilets having bath tubs onlyare a disadvantage for senior citizens, with knee pao\in and arthritis ir is difficult to step into the tub. Few mor handles in the wallto hold on while getting up from the toilet or getting in and out of thetub. Also I found that the western closets are so low it is difficult to get up. again it is stupid to fix the health faucet on the right (facing the toilet)of the toilet.

Reviewed April 01, 2018

Dear Guest, Thank you for staying with us and sharing your feedback. Our sincere apology for not matching your expectations. All of us at Southern Star believe in creating memorable experiences for our guests. Such feedback helps us to improve always. We do not compromise on quality and service. It is our endeavour to meet and exceed guest expectations and we truly regret that this was not the case on this occasion. We would like you to know that we have taken each and every point that you have made very seriously. Based on your comments, we will be redesigning our bathrooms in the best interest of our valued patrons. We do hope that this unpleasant experience will not diminish your opinion of Southern Star Hotels as we would welcome the opportunity to restore your faith and regain your confidence in us. We look forward to hearing from you. Thank you for taking out time to share your valuable feedback.. Regards / Southern Star Management

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Hotel Southern Star Mysore
7.2
Very good
Abhishek from India
Family with young children
Club
Stayed 2 nights in October 2016

OK hotel, needs some maintenance”

I had booked two club rooms at the hotel and had sent intimation in advance that I needed two king size beds Non Smoking as I had family members travelling with me. On check-in, I was given 1 king size bed and 1 twin bed both on the smoking floors. People generally get upgraded but I had to downgrade to a lower category (without any complementary service) to get a king size non-smoking. The whole holiday experience got ruined a bit due to this - one room on 5th floor, one on 2nd floor. For hotel, the superior category rooms need maintenance, the paint and woodwork looks jaded and coming out at a lot of places, the chairs and sofas in the room and corridors have huge stain marks and look dirty, needs to be cleaned professionally. Club category rooms are nice and fresh, bright lights, colors and up to date. Pool is 10 ft deep on one side and 4 ft on the other. I don't know swimming so there was very limited space @4 ft, could not move around and could not take my kid to the pool due to this. Restaurant is great. Breakfast has good options, Indian as well as continental. Dinner is also nice - very good flavor, nice music in the corridor played on keyboard by a great artist. Parking is available, location is nice, just adjacent to the main market but away from the crowdedness of a market. Views from the 5th floor are great - entire mysore station is visible including tracks and platforms. Especially on Dussahra, very nice lighting views of the city.

Reviewed October 12, 2016

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.7
Exceptional
regina from United States
Solo traveler
Superior
Stayed 3 nights in October 2013

nice hotel internet is not good”

location , clean good staff

very peaceful very relaxing the garden in lovely and in the morning the birds are singing it is a lovely spot and the great Kukkarahali lake is close so you can walk through the University grounds to get to one of Mysore's most beautiful spots The location of this hotel is hard to beat and the staff is very friendly and attentative.

Reviewed October 17, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.0
Excellent
ali from Oman
Family with teens
Superior
Stayed 1 night in August 2013

Graet stay, value for money and friendly staff”

Good location,friendly staff and good service

Although old building and poorly maintained maybe of 3 star level but this is value for money and centrally located hotel . Staff are trying to be very helpful you have to ask for ear cotton bud everyday as not included in toilet set. I have to pay 200 rup. fine because key card couldnt be traced. Food is excellent and dinnerat the pool is strongly recommended.

Reviewed August 31, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
10.0
Exceptional
pramod from India
Family with teens
Superior
Stayed 1 night in July 2012

Great location excellent service”

Excellent service right from doorstep 500 meters from railway station and shopping area

wish i has stayed longer . everyone right from the security guard at the entrance greeted with genuine smile and showed their willingness to help. great atmosphere great food very comfortable rooms . must i write something against- change tv set

Reviewed August 03, 2012

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.3
Excellent
Atul from India
Family with young children
Superior
Stayed 1 night in July 2012

nice hotel more suited for business gathering”

Close to station

the place is very well maintained. though called regaalis now it is still known by its old name. staff are helpful. b/fast menu quite varied and nice. while the hotel is very close to the station (in fact i could see the station from my room) but for a newcomer it is slightly away from the central market place. room service is good and the portions of food seved are generous.

Reviewed July 30, 2012

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.0
Exceptional
ASANGA from Sri Lanka
Family with young children
Superior
Stayed 1 night in June 2012

great location & reasonable sized rooms”

Good service & flexible checkout time

Had a difficult to find the Vinobha road ,where the Hotel located.a Ask for mysoor Railway station, you can see the Hotel once reach there. first it was disappointing to find out no Jacuzzi available in the Hotel although mentioned in Hotel features. However Rooms are good, meals are excellent &front office Desk is really helpful.

Reviewed June 13, 2012

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.3
Excellent
Vijay from India
Couple
Superior
Stayed 1 night in January 2012

Centrally located wonderful hotel”

Decent size rooms, efficient and courteous staff, good dining facilities

We were very happy with the service, check in and check out was fast and efficient, a request for additional toiletries was promptly and courteously attended to by Housekeeping staff. The buffet breakfast was excellent with lots of choices of Western style as well as Local South Indian style dishes. They had very good coffee made to order

Reviewed January 31, 2012

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
10.0
Exceptional
Lorraine from Israel
Group
Superior
Stayed 2 nights in January 2012

excellent service, friendly staff, very clean ”

centrally located frindly personable service

it's a great hotel for short stays where one rquires to be centrally located, have spotlessly clean rooms and great food on call. the staff remember you from previous stays which makes one feel immediately at home. the pool is relaxing and welcoming.

Reviewed January 31, 2012

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.7
Excellent
Patrice from France
Couple
Superior
Stayed 3 nights in August 2011

Lovely hotel and service with a smile”

calm location, pleasant staff

staff was very nice and pleasant, rooms were big, buffet at the restaurant (breakfast + lunch) was good all was quite (rare in india). the hotel is locatad at a 40 minutes walk from mysore palace. but it is easy to get there by rickshaw (as there are always facing the hotel).

Reviewed August 21, 2011

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.3
Exceptional
Mitch from United States
Couple
Superior
Stayed 2 nights in February 2011

The Only Pool in Town”

friendly staff, convenient location, large clean rooms, reasonable price, decent food

We throughly enjoyed our stay at the Regaalis Mysore Hotel. We used the hotel as home base returning to it after trips to Coorg. The staff remembered us and was welcoming and accommodating to our needs. They quickly prepared a room for us after we arrived unexpectedly mid-morning.

Reviewed March 13, 2011

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.7
Excellent
Lorraine from Israel
Group
Superior
Stayed 3 nights in January 2011

Perfect location excellent service”

Beautiful pool and gardens, great spa, friendly service
It seems that the focus is not on cleanliness and maintenance - leaking toilet and sometimes dirty mapkins and tableclothes.

A very pleasant, friendly hotel with lots of smiles and warm welcome. Rooms are spacious and well, location is outstanding close to railway station, shopping areas and well lit at night. We really felt at home and even though there are some maintenance and cleanliness issues, I would definitrly stay there again.

Reviewed January 18, 2011

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.0
Exceptional
Robert from Australia
Couple
Club
Stayed 3 nights in December 2010

Great hotel with everything done well”

Great pool, helpful staff and well located
Wifi should be included in room price

the regalis provided an excellent stay in a club room, which is a bit more expensive but worth it. the room was good, the staff helpful and the pool made for excellent days. very good location and easy rickshaw or walk to town. highly recommended.

Reviewed December 31, 2010

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.3
Excellent
James from United States
Solo traveler
Superior
Stayed 2 nights in June 2010

Refuse a room with a connecting door.”

The hotel is not beautiful from the outside, but the interior is very good. I don't know how you could make it better.
Other than the connecting door to my room, there is no negative.

Don't take a room with a connecting door. The property is modern and clean. Everything works and is attractive. Staff are everything they should be. The restaurant was very acceptable. The only problem, ignoring the nearby train station since the train whistles mostly stop at 11pm, was that my room had a connecting door to another room that allowed noise from simple conversations to be heard in my room and to disturb me. I would put in my reservation form that I would not accept a room with a connecting door, otherwise I would use the hotel again. Very friendly.

Reviewed June 16, 2010

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.0
Excellent
Kay from Netherlands
Couple
Superior
Stayed 2 nights in November 2009

Good hotel”

Good food (especially the lunch buffet). Near trainstation. Large room.
Sunbeds near the swimming pool are not comfortable and old.

Very pleasant hotel although some items like the sunbeds and the bath in bathroom are not 4 star worth but that is India. Room is spacious and clean. If we come back to Mysore we would definitely stay here again.

Reviewed November 30, 2009

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.0
Excellent
Darshan from Germany
Couple
Club
Stayed 6 nights in November 2009

Stay at Regaalis Mysore Hotel”

- nice pool - excellent value for money - cheap but tasty food in the restaurant - central location
- some parts of the hotel look dated

The stay at Regaalis Mysore was pleasant. The hotel is located very close to all the sights in Mysore, from our window we were even able to see Mysore Palace. The staff are very friendly and helpful. We stayed in a standard room for two nights, which was basic but ok. Then we stayed in a Club Room for four nights which is much for modern, the beds are more comfortable and I would say they are worth paying extra for. The restaurant is very good. Breakfast is fairly basic but if you have lunch or dinner in the restaurant you have a good choice (as it is buffet style) and eating there is excellent value for money (buffet per person was around 300rps). The cocktails are also nice and again provide excellent value for money. I would definitely recommend staying at the hotel as I think it is a cut above the other hotels in Mysore.

Reviewed November 26, 2009

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.3
Exceptional
Alfred from Switzerland
Couple
Stayed 3 nights in January 2009

Excellent hotel”

Large, very clean room. Big swimming pool. Excellent lunch and dinner buffets, at good price.
Breakfast service was substandard. It was hard to get coffee, and impossible to get a second cup.

The hotel is not too far away from the maharaja's palace, about 10 minutes by motor rickshaw. It is located near a busy street. Our room was on the "garden" side, and therefore quiet. Room was large and clean. Meals in the restaurant were excellent, except for the breakfast.

Reviewed January 22, 2009

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
6.0
Birendra from United States
Couple
Superior
Stayed 1 night in October 2018

Above average”

No trusting guest. Staff need training to be discreet.

Reviewed October 18, 2018
9.6
Exceptional
Chockalingam from India
Family with young children
Superior
Stayed 1 night in August 2017

Wonderful and confortable stay . ”

Pleasing staffs and accommodative to all our request During our stay... convenient location , nearer to most of the tourist spots... we had a pleasant stay here.

Reviewed August 10, 2017

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Southern Star Management

Responded August 18, 2017
Hotel Southern Star Mysore
8.0
Excellent
Lakshmi from India
Couple
Superior
Stayed 1 night in June 2017

Good”

Good Basic . Recently renovated

Reviewed June 30, 2017

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Southern Star Management

Responded July 06, 2017
Hotel Southern Star Mysore
10.0
Exceptional
Kartigeyan from Malaysia
Business traveler
Superior
Stayed 1 night in May 2013

clean”

nice
Reviewed March 29, 2015

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
6.4
Good
Abhijeet from India
Group
Superior
Stayed 2 nights in January 2017

2.5/5 experience”

The hotel was under major renovation & same was not conveyed while making booking. Lot of facilities were under maintenance & hence not accessible. There were plenty water seepage marks in floor passage & room. The food is quite expensive. There was no discount or concession despite we asked for same. Hotel should have provided certain relief in cost to compensate the lack of facilities due to maintenance activities.

Reviewed January 31, 2017

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Southern Star Management

Responded August 23, 2018
Hotel Southern Star Mysore
7.2
Very good
SATISHKUMAR from India
Family with teens
Club
Stayed 1 night in January 2017

Average to good experience ”

-Pool is under maintenance and not intimated in agoda while booking -No dental kit / ear buds / shaving kit in bathroom -Only one room entry key ( card ) for 3 people -Included breakfast is very good -Room / bathroom spacious

Reviewed January 09, 2017

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Southern Star Management

Responded August 23, 2018
Hotel Southern Star Mysore
6.0
Juan from United States
Solo traveler
Superior
Stayed 13 nights in September 2016

Not happy”

Construction drill from 6 am to 6 pm! Incredibly disturbing and noisy. A/C wa sleaking and making a lot of noise. We had to change rooms 4 times in 2 days, finally they sent us to a different hotel and paid for it. Breakfast buffett is good.

Reviewed October 17, 2016

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
5.6
Akkihebbal from United States
Solo traveler
Superior
Stayed 1 night in August 2016

Bad”

The air conditioner could not be controlled. The drain in shower did not works. Lights were out. Power kept cutting out. There was NO Karnataka food (local food) in the hotel located in the heart of KArnataka. The staff, however, were very cordial.

Reviewed August 07, 2016

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
4.8
Usha from India
Family with young children
Superior
Stayed 2 nights in April 2016

Overcrowded”

The hotel is old, although clean, it could do with a do over. Old style rooms, carpets and facilities. Rooms are big and the linen was clean. Pool is too small and too deep. Not to mention too crowded because of swimming classes conducted. No kiddie pool or corner. The table tennis place is adjoining the pool and is always occupied by shirtless sweaty men. Breakfast buffet was the only good thing about the hotel. It is a very well located hotel probably good for business stay!

Reviewed May 06, 2016

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
3.0
Saravanan from India
Couple
Club
Stayed 2 nights in December 2013

Not much Value for money”

Food and Location

The hotel was not much like what it is on the website, the rooms were poorly maintained, the staff were friendly and the food was good. it was December and even after the A/C was switched off it was very cold in the room, I think the weather was much pleasant outside the room than inside. the elevators were from the 80s I guess. Overall not very good experience at the hotel.

Reviewed January 11, 2014

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
3.7
Saravanan from India
Family with young children
Executive Suite
Stayed 2 nights in December 2013

Not value for money”

Food and location were the only things good about the hotel

The hotel was not much like what it is on the website, the rooms were poorly maintained, the staff were friendly and the food was good. it was December and even after the A/C was switched off it was very cold in the room, I think the weather was much pleasant outside the room than inside. the elevators were from the 80s I guess. Overall not very good experience at the hotel.

Reviewed January 11, 2014

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
7.7
Very good
naresh from India
Family with young children
Superior
Stayed 1 night in October 2013

Comfortable stay at Mysore”

Location, service

hotel centrally located in Mysore. Nice and comfortable room. Initially we were taken to room filled with cigarette smoke and were shifted to another room once asked. Free wifi was given for one hour (Clock starts moment user is logged first time and one hour from that time). I didn't understand the reason, now most of hotel provide free wi-fi why one hour restriction, that too not usage based rather clock wise.

Reviewed October 14, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
6.3
Good
Paurva from India
Family with teens
Superior
Stayed 2 nights in August 2013

Not a pleasurable experience”

Pool, Gym and location

We reached the hotel and we were told by the hotel staff that your reservation is not accepted as i booked the hotel couple of days prior to my stay. they had informed agoda about 10 days prior that they were not accepting any more reservations on that weekend and still Agoda booked the hotel. After our long persuasion and arguments they had to upgrade us the room types.The hotel staff was highly unprofessional especially the servers as they did not adhere to our requests for serving juices and despite breakfast being complimentary for us they told us that they will charge us if we order the food item included in the breakfast. so that other guests in hotel does not order the food items on the table. It is there responsibility to serve us the food items. we are not supposed to reach out to the kitchen of the hotels to get the stuff. Over all poor service.

Reviewed August 21, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
7.3
Very good
Aaron from United States
Couple
Superior
Stayed 2 nights in March 2013

nice, clean, comfortable hotel”

clean, comfortable, and nice staff

good hotel, rooms were very nice and large, comfortable bed. restaurant was not great but next door there is a very good restaurant, and the breakfast here was fine. pool and garden were very nice as well.

Reviewed April 03, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
7.7
Very good
Janine from Australia
Couple
Superior
Stayed 5 nights in February 2013

Friendly staff,clean, good size room”

swimming pool, staff, food

Very happy with hotel. The travel shop, "seagulls" were a disappointment. Organised a A/C car to take us to Bangalore airport, told us 3 times the car was A/C, driver refused to turn it on and was extremely rude. It also takes over 4 hours for the trip not 3 as we were told.

Reviewed March 15, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
7.0
Very good
Marek from Australia
Solo traveler
Superior
Stayed 4 nights in December 2012

Clean, Decent Sized Rooms and Good Facilities”

Clean, good rooms, nice swimming pool and poolside area

The Regaalis is what you'd expect for the price they're charging. The rooms are large and clean, the room service is reasonable (for India) and the facilities are nice. The service at their poolside restaurant was slightly poor on occasion however and I felt that beer was overpriced.

Reviewed January 07, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
5.0
Maiko from Japan
Couple
Superior
Stayed 1 night in May 2012

Nice hotel ”

Ambience, Staff

we stayed in this hotel for one night. rooms are clean but this hotel looks very old. staff are very good and breakfast was delicious. however, there are no room slippers and need to pay extra charge for internet.

Reviewed May 15, 2012

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
7.0
Very good
VENKAT from India
Couple
Club
Stayed 2 nights in August 2011

good service”

smiling attendance of the staff good disposition.

I had hurt myself on the soap stand while taking shower. I had requested the staff to attend to it. I did not want to create any scene. I hope you have attended to the problem before any one else gets hurt.

Reviewed August 29, 2011
6.7
Good
Thomas from United States
Solo traveler
Superior
Stayed 2 nights in February 2011

Nice haven in the middle of the city”

Great staff, nice swimming pool, near shops and train station

Nice hotel in the middle of a city. But felt the price was a bit too much for the quality of the hotel. My bathroom had a horrible smell coming out of the drains. Only solution was to close the drains. Bathroom door handle came off. Other then that it was fine.

Reviewed February 09, 2011

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
7.3
Very good
Marie-Therese from United Kingdom
Couple
Club
Stayed 2 nights in January 2011

Good location, beautiful gardens and pool ”

Food at poolside restaurant was excellent in the evenings

Hotel is a good tourist class hotel, lots of coach parties. Breakfast and Club Room comfortable but basic - lovely views. Staff are friendly and helpful - though they failed to send a car to collect us from the station despite having ordered one and being assured it would pose no problem. In the end we took a taxi (100 rupees)from the station - it was too hot to walk with bags. Location was the reason we chose this hotel and it was ideally placed for walking to all the major points of interest. The pool was beautiful and the staff looked after us very well. it was a good place to chill. Sitting outside in the evenings was lovely - only two of the restaurants were available - food was very good in poolside. Hotel is clean if a little worn!

Reviewed February 04, 2011

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
7.7
Very good
Reza from United States
Business traveler
Club
Stayed 2 nights in June 2010

It was alright”

the cleanest in town
not as nice as I was expecting but I am use to nicer hotels in big cities in India

This was better than the other hotel that I have stayed in Mysore before. It is not as good as I was expecting it to be but I would stay there again when I go back since it is the only good hotel in that town

Reviewed July 09, 2010

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
6.0
Lakshmi from Thailand
Family with teens
Superior
Stayed 1 night in March 2018

Average”

Old Hotel refurbished. Basic hotel. Towels were not clean . Old musty smell in room. I guess its ok for short stay

Reviewed March 21, 2018

Dear Valued Guest, We would like to thank you very much for taking the time to write and share your experience with us. Please accept our sincere apologies for any inconvenience you had to face during your recent visit with us. We would be certainly working upon it so that we could meet your expectations in your next visit to us. We look forward to welcome you back again.. Regards / Southern Star Management

Responded August 23, 2018
Hotel Southern Star Mysore
7.6
Very good
Lalit from India
Business traveler
Executive Suite
Stayed 2 nights in December 2017

Very good”

They must improve the quality of the toiletry.

Reviewed December 31, 2017

Dear Valued Guest, Please allow us to express our sincere gratitude for your continuous patronage to our hotel. It is with much regret that we note your dissatisfaction with our hotel services including services. At the outset, we would like to extend our apology for not providing you with spectacular experience in the hotel. We assure you that you will not have such experience during your future stays. We look forward to welcoming you again.. Regards / Southern Star Management

Responded August 14, 2018
Hotel Southern Star Mysore
7.7
Very good
SIHYUNG from South Korea
Family with teens
Club
Stayed 2 nights in July 2009

Not bad at all”

The room service food was great and the staff were kind.
I had to ask for an extra shampoo after 1 night because the staff did not leave a new one. The breakfast time was only up to 10am which made me rush in the morning

It was an ok place to stay considering the fact that it was mysore. The location was very good.

Reviewed August 05, 2009

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
3.6
SHANNU from India
Business traveler
Superior
Stayed 3 nights in November 2018

Bad experience ”

Staff just enter you room using master key without even checking if the guests r in the room or not...which I think is not safe for single woman stay der

Reviewed November 22, 2018
10.0
Exceptional
Pradyumna from India
Couple
Superior
Stayed 2 nights in January 2017

excellent ”

food awesome

Reviewed February 15, 2017

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Southern Star Management

Responded June 15, 2017
Hotel Southern Star Mysore
10.0
Exceptional
B.V from India
Couple
Superior
Stayed 1 night in May 2012

good ”

good

Reviewed January 15, 2017

Dear Guest, Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Southern Star Management

Responded August 23, 2018
Hotel Southern Star Mysore
10.0
Exceptional
Wendy from United Kingdom
Group
Superior
Stayed 1 night in July 2014

Stay at Regaalis”

Staff, location, room

As always the Regaalis was wonderful, have stayed many times and it is still the best hotel in Mysore

Reviewed July 25, 2014

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.0
Excellent
Surendra from United States
Couple
Superior
Stayed 1 night in February 2014

Comfortable and good value”

Food and location

The hotel is little "run down" and could use a face lift

Reviewed March 01, 2014

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.3
Excellent
Johnson from India
Family with young children
Superior
Stayed 2 nights in October 2013

It was Quite and Clean Hotel”

Clean Rooms, Breakfast was good and Supportive Staff.
Reviewed October 22, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.7
Excellent
Erwinna from Indonesia
Couple
Superior
Stayed 5 nights in August 2013

Nice hotels”

Clean, centrally located

Very good hotel except they didn't have free wifi.

Reviewed August 29, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.0
Exceptional
Pornsarp from Thailand
Couple
Superior
Stayed 4 nights in August 2013

Good dream and safe.”

Nice staff.

We stay at the hotel for 5 nights. We arrive the hotel very early in the morning. However we can check in before 12.00, that very great for us. We feel safe at the hotel.

Reviewed August 28, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.7
Exceptional
Sue from Canada
Couple
Club
Stayed 2 nights in May 2013

Excellent small luxury hotel with great service”

Superb service, excellent food & very comfortable bed

Great - would be very happy to stay there again and highly recommend to anyone visiting mysore

Reviewed May 17, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
10.0
Exceptional
Dhananjay from India
Couple
Superior
Stayed 1 night in March 2013

Nice, spacious room, delicious food, helpful staff”

Location, nice rooms, variety and quality of food.

Best place to stay in Mysore. Restaurants- have variety and very tasty food. Enjoyed being in the place!

Reviewed March 06, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.0
Excellent
p.r.aravendh from India
Couple
Superior
Stayed 2 nights in February 2013

Lovely hotel and service with a smile”

gud hotel it was nice staying thee will definitly come back to this hotel

Reviewed February 22, 2013

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.0
Exceptional
barry from Australia
Couple
Superior
Stayed 2 nights in September 2012

Good spacious room and pleasant staff”

Useful travel office

excellent hotel with good facilities. restaurant and the food served was also excellent very clean and comfortable and fair value for money.

Reviewed October 04, 2012

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.3
Excellent
Jagadish from India
Couple
Superior
Stayed 1 night in July 2012

Clean and good stay.”

Buffet breakfast & lunch.

Cheaper to book through Agoda! Good hotel overall.

Reviewed August 05, 2012

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.3
Excellent
BENNY from Indonesia
Business traveler
Superior
Stayed 1 night in May 2012

Great location, room ok, bed too small”

location good and good restaurant

Generally satisfy. Even though this is old hotel but very well maintained and organized

Reviewed June 06, 2012

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.3
Excellent
Lorraine from Israel
Group
Superior
Stayed 2 nights in December 2010

Great location,and service witha smile ”

Clean and friendly
maintenance- leaking toilet and blocked drain

Friendly staff, extremely comfortable, ideally located for shopping and main Railway station but a little costly for India.

Reviewed January 13, 2011

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.3
Exceptional
Robert from Australia
Couple
Club
Stayed 1 night in December 2010

Great Place”

Good location, great service and the pool is excellent
Wifi should be included in price

A great place to stay and very close to everything in Mysore. The pool and service were both excellent.

Reviewed January 05, 2011

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
8.0
Excellent
Pornthipa from Thailand
Business traveler
Superior
Stayed 2 nights in June 2010

Good”

Very good service.
Car rental service shoud be improved.

Good Hotel to stay. Food is very nice.

Reviewed June 12, 2010

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore
9.3
Exceptional
S from New Zealand
Couple
Superior
Stayed 2 nights in December 2009

Value for money”

Location
Nil

For what I paid it was worth it. Much better than neighbouring five star hotels

Reviewed February 02, 2010

Dear Guest, Thank you very much for your review of your stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. It would be such a pleasure to personally welcome you back to our hotel! Regards / Management

Responded August 23, 2018
Hotel Southern Star Mysore