Hotel St. Ellis
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Hotel St. Ellis

Rizal Street, Legazpi City, Albay, Philippines, Oro Site, Legazpi, Philippines, 4500
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     Hotel St. Ellis

    Hotel St. Ellis Reviews

    7.7
    Very good
    /10
    (532 reviews)See what guests said
    8.4
    Excellent

    "Staff are super friendly!"

    Sheila N.

    -

    July 11, 2017

    8.1
    Excellent room comfort and quality

    Things you’ll love about Hotel St. Ellis

    Things you'll love

    • Free airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    Excellent
    Location
    8.5
    See map
    Better than 89% of properties in Legazpi
    Excellent location
    Popular
    Nearby
  • Pacific Mall600 m
  • Penaranda Park2.42 km
  • Cathedral of San Gregorio Mango2.57 km
  • Embarcadero2.64 km
  • Lignon Hill Nature Park3.02 km
  • Bicol Heritage Park3.11 km
  • Cagsawa National Museum6.07 km
  • Cagsawa Ruins Park6.07 km
  • Mayon Volcano14.6 km
  • Vera Falls26.83 km
  • Value for money7.5
    Location rating8.5
    Nearest airportLegazpi Airport (LGP)
    Distance to airport2.7 km

    Rooms available at Hotel St. Ellis

    8.1
    Excellent
    Room comfort & quality
    Standard Single Room
    Standard Single Room
    ...
    • Room size: 16 m²/172 ft²
    • Shower
    • 1 single bed
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    Deluxe King
    Deluxe King
    ...
    • Room size: 26 m²/280 ft²
    • Street view
    • 1 king bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds
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    Standard Twin
    Standard Twin
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds
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    Standard King
    Standard King
    ...
    • Room size: 22 m²/237 ft²
    • Non-smoking
    • 1 king bed
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    Executive Suite
    Executive Suite
    ...
    • Room size: 36 m²/388 ft²
    • Shower
    • 1 king bed
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    Single
    Single
    ...
      Enter dates to see prices
      room
      room
      ...
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        What people love about Hotel St. Ellis

        • 4.0
          Review score
          Location

          "Hotel is within easy walking distance of several major shopping malls and the waterfront."

          Steven

          |

          November 27, 2017

        • 8.0
          Very good

          "Food is also nice and servings is good and it is worth the wait."

          Lourdes

          |

          December 26, 2018

        • 8.8
          Excellent

          "Saint Ellis is the best choice if you choose to stay in the city centre."

          Jean-Francois

          |

          January 7, 2019

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        More about Hotel St. Ellis

        More about Hotel St. Ellis

        8.0
        Very good

        "Good location with free airport transfers."

        nancy

        |

        November 15, 2017

        An overview

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        What they offer

        9.2
        Exceptional

        "We had a very good stay."

        Dianne R.

        |

        October 20, 2018

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        Nearest essentials

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        What's nearby

        Distances shown are straight-line distances on the map. Actual travel distances may vary.
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        Property's guest policies

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        Some helpful facts

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        Reviews of Hotel St. Ellis from real guests

        Provided by verified guests of Agoda
        Agoda Reviews (532)Booking.com Reviews (150)
        7.7
        /
        10
        Cleanliness7.6
        Facilities6.8
        Location8.5
        Room comfort and quality8.1
        Service8.1
        Value for money7.5
        All languages
        All guests (532)
        All room types

        Show reviews that mention 

        Showing 356 verified guest comments
        12345
        6.8
        Good
        Bryan from Philippines
        Couple
        Standard King
        Stayed 2 nights in June 2019

        DISCLOSE THAT THE SWIMMING POOL IS UNDER RENOVATION”

        The reason why the place was booked was because of the swimming pool. But apparently, it is under renovation and the hotel as a whole is undergoing renovation. Had this information been made available, then we could have moved along and chosen other places. 👎

        Reviewed June 26, 2019
        8.0
        Excellent
        Robert from Saudi Arabia
        Couple
        Deluxe King
        Stayed 1 night in June 2019

        Location is King”

        Very convenient as you can walk to *all* the malls, the bus terminal and a ten minute drive to the airport terminal. Decent buffet breakfast included as well as airport transfers. Staffs are very polite and professional.

        Reviewed June 08, 2019
        8.8
        Excellent
        Jean-Francois from Philippines
        Couple
        Deluxe King
        Stayed 3 nights in November 2018

        Excellent”

        Saint Ellis is the best choice if you choose to stay in the city centre. It is near the harbour which is one of the interesting place in Legazpi and near department stores and restaurant. It is also near the main jeepney routes. Facilities are fine although don't expect a palace. Small pool. Comfortable room. Polite staff. Free airport transfer. Don't forget asking for it on arrival

        Reviewed January 07, 2019

        Dear Jean-Francois, Thank you for your sharing your review during your stay at Hotel St. Ellis. I have shared your feedback to our staff about being polite and we are all grateful and motivated to improve more. We hope for another opportunity of welcoming you back soon, as it would be a great pleasure to have you once again in Hotel St. Ellis. Sincerely, Mabel B.

        Responded February 05, 2019
        Hotel St. Ellis
        7.6
        Very good
        Dan
        Couple
        Deluxe King
        Stayed 4 nights in March 2019

        Very good”

        For the area it’s a good Hotel. If it were the same hotel but in Singapore foe example, it would not be so nice. The rooms are nice size and the service is excellent, but the one negative is the bathroom particularly the shower. It smells. It has s built in rubber mat that smells like mold. I don’t think it gets deeply cleaned. Shower needs completely remodeled. Water is awful alternating between hot and cold, mostly cold. Water from sink has no pressure. I only recommend it because there’s not much to choose from in Legazpi. Bed is comfortable as well as AC. Poor WiFi service.

        Reviewed March 15, 2019

        Dear Mr. Dan, Thank for your review and for choosing our hotel. We are delighted to receive such feedback that motivates us to improve further. Your comments are being taken seriously and rest assured that we are taking necessary actions to rectify these items. We hope for another opportunity of welcoming you back soon, as it would be a great pleasure to have you once again in Hotel St. Ellis. Sincerely, Mabel B.

        Responded April 01, 2019
        Hotel St. Ellis
        9.6
        Exceptional
        Maria from Philippines
        Group
        Deluxe King
        Stayed 1 night in April 2019

        Nice hotel in Legazpi”

        Value for money... nice location... efficient staff

        Reviewed April 08, 2019
        10.0
        Exceptional
        Winston from United States
        Couple
        Standard Twin
        Stayed 4 nights in May 2018

        Exceptional”

        Friendly staff. Location is perfectly close to restaurants, shopping, church, legazpi boulevard, etc. I can always call it my home away from home. I’m always looking forward to what they serve for breakfast each morning during our stay, especially their brewed coffee!

        Reviewed May 30, 2018

        Dear Winston, Thank you for your positive review and your kind words about the Ladies and Gentleman of Hotel St. Ellis. I am pleased to learn you enjoyed your stay and I am already looking forward to welcome you back to our property. Yours truly, Gemma M. Apan Operations Manager

        Responded June 06, 2018
        Hotel St. Ellis
        8.8
        Excellent
        Rowena from Philippines
        Family with young children
        Deluxe Twin
        Stayed 2 nights in May 2018

        Classy & Cozy”

        Classy interiors, decent rooms, yet reasonably priced. Very accessible: LCC Mall is just a few steps away, Ayala Mall also just about 2 blocks away. Embarcadero (highly recommended for Legazpi night life) is also walking distance from the hotel. Freebies received: 15mins foot or back massage & popcorn (thank you!) Pool is quite small but it would do if you just want to have a quick dip after that tiring ATV ride! Our only complaint (which is a MAJOR ISSUE for us): the WIFI never worked the whole time we were there!

        Reviewed May 12, 2018

        Dear Rowena, Thank you for taking the time to share your experience with us. I am very pleased to learn your overall stay at Hotel St. Ellis was positive and I look forward to welcome you back very soon. You mentioned about the WI-FI that never worked during your stay, please accept my sincere apology for that. I shall discuss this with our IT Department and will closely monitor for our continuous improvement. Warm regards, Gemma M. Apan Operations Manager

        Responded June 06, 2018
        Hotel St. Ellis
        9.2
        Exceptional
        imelda from Philippines
        Couple
        Deluxe King
        Stayed 2 nights in August 2017

        Hotel at the center of the city”

        The hotel is just within walking distance to malls like Ayala Mall, LCC,Pacific Mall and Embarcadero if u are a shopaholic.If you dont like to walk, trikes are just nearby or ask assistance from the receptionist for a taxi. The room that we took has a very big bed (fits 3-4 people) with the comfort of 4 pillows and white sheets.It has the usual toiletries except shower cap.Breakfast has variety and tastes good. The only downside is the rainshower which i think is not properly fitted or defective (when water comes out, you have to keep your self close to the walls for your body to be properly washed off ).Also, the grout in between the tiles in the bathroom needs some scrubbing).Kindly check room 303. Regardless, i will still book in the future and recommend to friends because the service of the staff at the reception, breakfast area and GUARDS are excellent!

        Reviewed August 12, 2017

        Dear Imelda, Thank you for your sharing your review during your stay at Hotel St. Ellis. There is nothing more motivating than receiving feedback from our valued guests that inspires us to improve further. We hope for another opportunity of welcoming you back soon, as it would be a great pleasure to have you once again in Hotel St. Ellis. Sincerely, Mabel B.

        Responded April 01, 2019
        Hotel St. Ellis
        8.4
        Excellent
        Sara from Philippines
        Family with young children
        Standard King
        Stayed 1 night in May 2017

        Still Very good”

        Room was just right for a family with young children,bed was comfortable and clean. The aircon was not too cold and the cover was broken,but it was fine. The bathroom was a bit worn out, hot and cold shower was hard to control,it tends to get too hot or too cold with just a very minimal adjustment . Swimming pool was off limits at the time of our stay and kids club has been removed. Buffet breakfast was so-so. Location is good,walking distance to mall/supermarket/restaurants. Staffs were very courteous and helpful. Free shuttle service going to the airport. Overall, our stay was pleasant and enjoyable, would recommend it to friends and family.

        Reviewed June 01, 2017

        Dear Sara, Thank you for your sharing your review during your stay at Hotel St. Ellis. There is nothing more motivating than receiving feedback from our valued guests that inspires us to improve further. We hope for another opportunity of welcoming you back soon, as it would be a great pleasure to have you once again in Hotel St. Ellis. Sincerely, Mabel B.

        Responded April 01, 2019
        Hotel St. Ellis
        9.2
        Exceptional
        Rosemarie from Philippines
        Couple
        Deluxe King
        Stayed 1 night in March 2017

        Lovely Hotel Lobby”

        Although the lobby was obviously facelifted, the room was outdated. The linens were a little bit smelly. The towels need replacement. The food was a so-so. However, i liked that our car was secured at their parking area. Overall, this hotel is good enough for the price you pay.

        Reviewed May 17, 2017

        Dear Rosemarie, Thank you for your sharing your review during your stay at Hotel St. Ellis. There is nothing more motivating than receiving feedback from our valued guests that inspires us to improve further. We hope for another opportunity of welcoming you back soon, as it would be a great pleasure to have you once again in Hotel St. Ellis. Sincerely, Mabel B.

        Responded April 01, 2019
        Hotel St. Ellis
        8.4
        Excellent
        Anton from Germany
        Couple
        Deluxe King
        Stayed 3 nights in April 2017

        Very clean and friendly, but old building”

        This was the best value-for-money hotel in Legazpi that I've been to thus far. The room was spacious, the staff very friendly, very clean, and convenient. However, the gym was under renovation, thus not usable. Also, the building is somewhat outdated (like many other hotels, too, however).

        Reviewed April 30, 2017

        Dear Anton, Thank you for your sharing your review during your stay at Hotel St. Ellis. There is nothing more motivating than receiving feedback from our valued guests that inspires us to improve further. We hope for another opportunity of welcoming you back soon, as it would be a great pleasure to have you once again in Hotel St. Ellis. Sincerely, Mabel B.

        Responded April 01, 2019
        Hotel St. Ellis
        9.2
        Exceptional
        John from Philippines
        Business traveler
        Standard King
        Stayed 1 night in February 2017

        Very Good”

        Location is so perfect it is just located at the heart of the city. Staff are very accommodating plus we have free transfer going to the airport. I was not able to enjoy the pool as that time was so windy and cold. I will stay here next time around.

        Reviewed February 18, 2017

        Dear John, Thank you for your sharing your review during your stay at Hotel St. Ellis. There is nothing more motivating than receiving feedback from our valued guests that inspires us to improve further. We hope for another opportunity of welcoming you back soon, as it would be a great pleasure to have you once again in Hotel St. Ellis. Sincerely, Mabel B.

        Responded April 01, 2019
        Hotel St. Ellis
        8.8
        Excellent
        Brian from United Kingdom
        Family with young children
        Standard King
        Stayed 1 night in January 2017

        Location is the best in Legazpi”

        Love this place. I will be staying here again and again and again. It's very clean but could do with some touch up paint here and there. AC is a problem but ask for a fan and the two combined kept the room at a temperature I could live with. Staff were super helpful. Breakfast for me wasn't amazing, but then I'm British and this is most definitely an Asian breakfast. That's it. An honest and faithful review. A couple of minuses, but the pluses make up for it. Enjoy your stay. I did :)

        Reviewed January 08, 2017

        Dear Brian, Thank you for your sharing your review during your stay at Hotel St. Ellis. There is nothing more motivating than receiving feedback from our valued guests that inspires us to improve further. We hope for another opportunity of welcoming you back soon, as it would be a great pleasure to have you once again in Hotel St. Ellis. Sincerely, Mabel B.

        Responded April 01, 2019
        Hotel St. Ellis
        8.3
        Excellent
        Mary from Philippines
        Couple
        Deluxe King
        Stayed 1 night in September 2015

        Got Money's Worth”

        Affordability, Location, Comfort

        We got our money’s worth. The room was big for us to move around, generous with the cabinets and drawers so our bags & stuff weren’t cluttered, comfortable beds and pillows so we had good sleep for 2 consecutive nights after long tiring days. Buffet breakfast. Working WiFi. Wonderful staff. Accessible to malls, restaurants and other places of interests. These are things that we’d usually pay much higher in other hotels. The hotel though needs refurbishing (pool is closed, spa doesn't have aircon), but they can still get away with it.

        Reviewed October 02, 2015
        9.0
        Exceptional
        Mary from Philippines
        Couple
        Deluxe King
        Stayed 1 night in September 2015

        Nice Hotel in Legazpi”

        Location, Value for Money, Comfortable

        We enjoyed our 2 nights stay. Location is walking distance to malls and restaurants and transportation is also easy. The room is big, the bed and pillows are comfortable and what we appreciated most is that they have so many cabinets and drawers so our stuff didn’t have to be cluttered around. WiFi signal was strong and we didn’t have problems with the connection. Food in the restaurant may be limited, but they’re good enough. Breakfast is buffet. Free airport transfer. We really got good value for our money. Although we believe that the hotel is already due for a revamp. Their pool isn’t working, couches are stained, etc. Funny that the bathroom had ants all throughout our stay, even though we didn’t bring in food. Besides those, our stay was good and we will still consider staying at St. Ellis the next time we visit Legazpi.

        Reviewed October 01, 2015
        9.7
        Exceptional
        Rene from Switzerland
        Couple
        Standard King
        Stayed 1 night in December 2013

        The hotel in Legaspi”

        Good location, near to the Embarcadero and to shopping malls. Comfortable rooms. Well performing and friendly staff.

        When we are in Legaspi we always stay at the St. Ellis. It' is perfectly located, has well trained staff and the rooms are usually in good conditions. But last time we had a room that might need some overhaul. The airport shuttle works perfectly. Staff is well trained, friendly and helpful. The restaurant is good although we prefer to dine outside, where a great variety of restaurants is in walking distance.

        Reviewed May 09, 2014
        8.0
        Excellent
        Celeste from Philippines
        Couple
        Deluxe King
        Stayed 1 night in January 2014

        Comfortable stay, centrally located”

        Large bed, free airport shuttle, courteous front desk clerks

        The hotel has free airport shuttle..the hotel shuttle was already there when we arrived at the airport. No hassle. I was happy. it was comfortable. We only had an overnight stay in the hotel..they allowed early check-in with no fee as long as the room is available. I booked in a deluxe room expecting I would either have the mayon volcano or pool view..but to my dismay, the view from the room window is only a wall. I think they placed us in a standard room. I didn't bother to ask coz I'm leaving for Naga the following day anyway. The room was clean. Bed was king-sized with clean, white, fragrant sheets with four comfortable pillows. The room has basic amenities. Coffee maker, ref, 32 inch LCD cable tv. They provided us with 2 towels, only 1 soap, no face towels. 2 dental kits,room slippers and shampoo was provided though. The hotel is centrally located. It was walking distance to LCC mall and supermarket and Graceland about 2 blocks away from the hotel. It was easy to look for tricycles and jeepneys. Overall my stay was good.

        Reviewed January 22, 2014
        9.0
        Exceptional
        Edgardo from Philippines
        Couple
        Standard King
        Stayed 3 nights in June 2013

        clean, comfortable, attentive, close to airport”

        clean, comfortable, helpful staff

        The airport shuttle was not around when we arrived, so I had to call, and it arrived after about 10 minutes. The hotel is only 10-15 minutes away by van/car. Check-in was easy, and we were upgraded to a room with a partial view of Mayon volcano (because our intended room was not yet ready). We were given a room on the fifth floor. Elevator was roomy enough and fast. The room was clean and fairly large with a queen-sized bed, large table along one wall, clothes cabinet with safe, decent sized bathroom. Best of all, all guest rooms and indoor areas are non-smoking, and internet was fast and free (but wifi only in the lobby and cable access in the room). The hotel staff lent us an umbrella (it was raining off and on on our second day there) and were able to provide advice on travel to some of the tourist sightseeing spots. We also had our breakfast packed on our 3rd day, as we left the hotel before breakfast time. Over-all a very pleasant stay.

        Reviewed July 10, 2013
        9.0
        Exceptional
        Juanito from Philippines
        Couple
        Standard King
        Stayed 1 night in January 2013

        Centrally located with large rooms”

        Reasonable rates

        the lobby and reception area was nice and the people too. surprised to find that the room was quite large and the king sized bed was very comfortable. the only downside i notice was that there was only one small elevator for all the guests. the complimentary buffet breakfast was just fairly good. the hotel was centrally located in the downtown area near the malls and restaurants.

        Reviewed January 17, 2013
        8.7
        Excellent
        liam from Australia
        Couple
        Standard King
        Stayed 2 nights in December 2012

        good service and location”

        location

        I have stayed in this hotel before and will continue to when I'm visiting family in the region,the hotel isn't brillant but has all the amenites to satisfy plus a great location and lovely staff who actually remembered me from my last stay there.I can safely recommend this hotel to any one travelling in the Bicol region.

        Reviewed January 14, 2013
        12345
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        • Excellent location
        • Pacific Mall