Good”

Here is the cheapest ... The hotel is old and has good accessibility to other places Pick up is possible even at night arrival

GOOD”

Here is the cheapest ... The hotel is old and has good accessibility to other places Pick up is possible even at night arrival

Just right for a short stay”

My family went to Clark for a quick staycation. Amenities were basic. Rooms were spacious and clean enough but a bit run down. The toilet in our room always got clogged but their handyman would come to the rescue when we would call them. Staff were professional. There was a lot of parking.

Affordable Hotel”

Small rooms but bog swimming pool and fitness center.

Exceptional”

Will come back again

Very good”

Loved the pool and the staff. Place is big but had a low maintainance on it's facilities. Food and beverage manager not properly dressed. You can see some staff getting coffe and water on breakfast buffet area and consumming it while walking so unproffesional. General manager is absent on the floor to greet guest or adress guest concerns.

Not so good experience”

Nice facilities but the room isn’t. The room smells too old, water leaked from the aircon, clogged sink, dirty bath tub. And the worst of all, the restaurant wont allow you to borrow a spoon. Definitely, we won’t visit this hotel ever again.

Upgrades Needed”

Kudos to the reception, doormen, and transport staff, they were very accommodating. I had to upgrade to an executive suite due to the poor quality of the standard room. Rooms are in desperate need furniture and bedding upgrades, paint and bathroom tile cleaning. Pool and courtyard areas are wonderful. Food and beverage service was satisfactory at best.

Above average”

The staff was very friendly. The desk, doormen, and transport staff was very accommodating. Courtyard and Pool areas are beautiful, however, hotel is in need of renovation/upgrades. Restaurant/Room Service/Kitchen staff in need of training.

Old hotel”

Their bed is hard, bathroom is old, wifi is poor. It is under renovation- hopefully they can fix these issues. Their staff are not that helpful, no initiative to help. Smile is free, they have to be generous.

Great place”

Nice place, with very inviting restaurant supervisor and staffs. The front-desk officers are average, though pool and gym attendant is very accomodating. All in all it's great, with some activities to make you busy. Though their casino is closed during our stay. Food is really great, just what to expect from restaurants in pampanga, price is reasonable too.

Exceptional Employees despite of our disappointment ”

The hotel is really old; and needs a lot of improvement; and needs to be renovated. We booked thru Agoda, it was clearly indicated that breakfast buffet was included. Unfortunately, they only served us a set meal, we are all disappointed ☹️, because we expected on what we paid for, and what was indicated on our booking details. However, they make my daughter smile because they sung a birthday song, provided with a piece of cupcake. We stayed in a Executive Room, they provided a very dirty, very old, and almost black floor mat, the bidded was defected, lamp with damage, lock set defected, flat TV was not working, electric kettle was dirty, a very very very rude door officer wearing a black shirt, an old guy, we will never ever forget his face, very rude attitude, without any sense of hospitality manners, my auntie was very old, PWD, operated, and this stupid officer, didn’t let us to barrow a wheel chair considering on my auntie’s health condition. Very disappointed ☹️ .

Good”

The service u get is the service you get.

Nice Hotel but Needs upgrading ”

Stayed with my wife and family and got three Deluxe rooms. Stayed here before but noticed that paint is peeling off (Room 112D). My sister-in-law who stayed at another room (115D) complained about the smell. Buffet breakfast was okay but didn’t include hot choco in their complimentary breakfast. Would have also been better if they served fresh fruits instead of canned cocktail fruits in syrup. Heard that the hotel is now under new management (Chinese investors) so they better upgrade and do some maintenance in the rooms. Casino is now closer and undergoing renovation. Hotel personnel are very helpful and friendly. Value for money hotel! Thank you.

A Hotel That Had Seen Its Glory Days”

Booked 2 deluxe rooms for our family's stay cation. Security at the entrance was tight, although the guards were courteous. The parking area was huge and secured. We arrived 30 minutes before check-in but the receptionist told us to wait until check-in time (2 PM) before she would check us in, even though she was doing nothing. After checking in, nobody offered to carry our bags nor showed us to our rooms and we had to find our own way to our building (there are 4 buildings - A to D). Our room was quite small, with 2 single beds, a personal ref, 32-inch TV with limited cable channels, a desk and a large wardrobe cabinet. WiFi inside the room is very erratic and slow. No safety deposit box. Split-type air con though was comfortably cool. Floorboards of our room were split open on some points. The bathroom mirror and ceiling are stained. Even the pillows and linens are old and had a musty smell. The free breakfast have no cereals or milk for the kids. The hotel needs total renovation.

OK but badly needs rehabilitation”

Hotel was OK, tried the hotel as a rest/staycation place during one of my race here at Clark as it is near the starting line,, however some of the facilities badly needs rehabilitation. Room CR flush was broken (imagine how do we flush the toilet), remedy done by the staff was not enough to get the flush functioning properly, some (actually "some" is an understatement) paint chips/rust on the metal chairs at the pool needs to be attended, elevator has this eerie, rusty sound that reminded me of horror games like silent hill & resident evil, staff was 7/10 (it should be 10/10, except for this front desk lady who does not know what she's doing) OVERALL, if you just need a place to rest and some "no fuss" "no-frills" relaxation, this is the place for you...

a forced stopover in Clark”

my local flight was put foward so it does not connect with my international flight anymore, iam 30 minutes too late, so a forced stopover, the down side was i had to wait a long time to check in or pay a extra night, the good was the hotel was much better than i expected and the staff helpfull and very friendly my room was large clean and everything is there that you need more than most hotels i will book this hotel again on my next trip

Book somewhere else”

Stale room. Bad air con. Non existent wifi in room, only outside. Complimentary cookies but not offered till you ask for them. Bad service at cafe restaurant, order the American breakfast and expect no to get butter or jam with your toasted bread. Charges room deposit then tries to shortchange when you checkout.

Exceptional”

The hotel is rather old but it is homey and the staff are great!

Value for money”

Value for money