See all 94 properties in Polonnaruwa.
Very good7.6
Based on 77 reviews
Hotel Sudu Araliya
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8.1 Excellent location
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8.1Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Balcony/terrace

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Room choices
Deluxe Triple Room
...
  • Garden view
  • 25 m²
  • 4 single beds and 1 double ...
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Deluxe Double Room
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  • Garden view
  • 23 m²
  • 1 double bed
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Suite Lake View
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  • Mountain view
  • 30 m²
  • 2 semi double beds
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Deluxe Single Room
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  • 1 double bed
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More about Hotel Sudu Araliya

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Verified guest reviews

Agoda Reviews (77)
Booking.com Reviews (113)

4.0

Filter by guest type:
  • Cleanliness 7.7
  • Facilities 7.5
  • Location 8.1
  • Room comfort and quality 7.4
  • Service 7.8
  • Value for money 7.3
Very good
  • Cleanliness 7.2
  • Facilities 10.0
  • Location 8.0
  • Room comfort and quality 7.5
  • Service 8.4
  • Value for money 7.2
  • Cleanliness 7.8
  • Facilities 9.3
  • Location 8.2
  • Room comfort and quality 7.4
  • Service 7.7
  • Value for money 7.4
  • Cleanliness 7.9
  • Facilities 4.0
  • Location 8.1
  • Room comfort and quality 7.5
  • Service 8.3
  • Value for money 7.3
Very good
  • Cleanliness 8.0
  • Location 8.0
  • Room comfort and quality 7.8
  • Service 7.5
  • Value for money 7.5
Very good
  • Cleanliness 7.1
  • Facilities 7.0
  • Location 7.6
  • Room comfort and quality 7.6
  • Service 7.6
  • Value for money 7.1
Very good
  • Cleanliness 7.7
  • Facilities 8.0
  • Location 7.7
  • Room comfort and quality 6.5
  • Service 7.3
  • Value for money 6.7
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Room type
  • Deluxe Double Room
  • Deluxe Triple Room

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7.2
Dinusha from Sri Lanka
Group
Deluxe Double Room
Stayed 1 night in November 2016
Not worth it for the money”
It is at an extremely good location where you get a very nice view of parakrama samudraya. You can even see elephants coming to eat and drink water. The hotel is very clean however, there are many insects all over even in the bedroom. These insects get attracted to the lights. Also the breakfast buffet is really not worth it because it feels like they have provided the bare minimum. Some of the staff is very helpful and very pleasant. However, I was not even shown the way to my room when I arrived. Had to find it myself. Had to wait for a good 15-20min for the bedroom to be prepared. The best thing about the hotel is that you are very close to all the tourist sites. You can even walk to some of them.
Reviewed November 08, 2016
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9.6
Theshin from Sri Lanka
Group
Deluxe Triple Room
Stayed 1 night in October 2016
Great hotel ! ”
Wonderful hotel, staff and a location.
Reviewed October 31, 2016
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8.4
Hugh from New Zealand
Solo traveler
Deluxe Double Room
Stayed 3 nights in July 2016
Nice hotel”
The hotel has a lovely location on the edge of the lake. The staff are welcoming and friendly. Food in the restaurant is rather mediocre which is a shame. The predictable Sri Lankan buffet, but most guests staying in the hotel are not Sri Lankan.
Reviewed July 23, 2016
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2.8
Robert from United Kingdom
Solo traveler
Deluxe Double Room
Stayed 1 night in May 2016
Bedbugs, damp walls and staff that refuse to help”
One of my worst ever hotel experiences. Decided to pay the high price to stay here for a bit of comfort, but instead, the room was full of thousands of bugs of all kinds, bed bugs all over, flies and more. Politely asked for a second room and found that one full of damp and smelling horrible. Then got DOWNGRADED to a very old room, that was at least clean but equivalent to a 10USD guesthouse. The hotel staff never apologised and the following morning even the front desk manager looked lost when confronted with the troubles. It's old, empty and awful.
Reviewed May 15, 2016
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8.0
lahiru from Sri Lanka
Couple
Deluxe Double Room
Stayed 2 nights in March 2016
House keeping needs improvement ”
1) We checked in around 3pm, and had to wait like 20 mins till the room was ready. 2) Room had no Tea Cups, had request them and they took their time to deliver it. 3) On the 2nd day we had to make several requests to clean our room, they didn't replace the glasses or top up the shampoo bottles etc.
Reviewed March 28, 2016
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8.0
Chandima from Canada
Family with young children
Deluxe Double Room
Stayed 2 nights in February 2016
satisfied client..”
location, food,staff
Good stay,should improve breakfast layout.
Reviewed February 25, 2016
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2.4
Dileeni from Sri Lanka
Family with teens
Deluxe Double Room
Stayed 1 night in January 2016
BAD EXPERIENCE”
Our stay at Hotel Sudu Araliya Polonnaruwa on January 5th 2016 was a nightmare. After making the reservation through your Company I spoke to Mr. Brian, Manager Reservations and requested for two rooms with the river view and instead was given two rooms with the tail end of the river with a scene of stagnant and a polluted area. The rooms were stinking of cheap air freshener which gave us a headache. One rooms had a foul smell and the other had a flooding toilet. Was brought these situations to the notice of the hotel staff who didn't take any notice to check on it and to give us two other rooms even though there was a very low occupancy. At the time of checking out we mentioned this to Mr. Gamini Lukman who with the Manager Reservations and two other staff members accompanied us to the two rooms and confirmed our complaints since the foul smells were still there and he pulled up the staff over that in our presence. He offered another night to spend free of charge as to compensate for the inconvenience caused to us the previous day/night. We declined that offer since we had other plans for that day and also we didn't want to stay in that hotel any more. He promised to look in to the matter and took our contact nos saying that he will come up with a solution and will get in touch with us. But until we called him after a lapse of two weeks he didn't keep to his word. Once again he promised to contact us and wanted the contact details again since he had misplaced the nos given to him but sadly up to now he has done nothing. At least a letter of apology has not been sent to us. We have been to 5* to no star hotels but never had a bad experience like this. The attitude of the so called General Manager and the other staff members are disgusting. We will never recommend this hotel to anyone and condemn this hotel vehemently. Please keep the management informed of this review. The delay in giving this review was we were waiting for the hotel to respond to our
Reviewed January 27, 2016
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8.3
Jayampathy from Australia
Family with teens
Deluxe Double Room
Stayed 1 night in December 2015
Holidays at Sudu Araliya”
Staff, food,value for food
very good
Reviewed January 11, 2016
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9.0
rajith from Sri Lanka
Couple
Deluxe Double Room
Stayed 1 night in December 2015
Good staff”
Pool was good, fantastic view, food was good
Staff were really fantastic. I proposed to my girlfriend on 28th of December and staff made me a candlelight dinner. Best part is the head chef was the one who offered the ring in a decorated plate and everything was special. They made me a special dinner and desserts too.Really like the fast planning of the staff and I recommend anyone who likes to visit Sudu Araliya. :)
Reviewed December 30, 2015
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7.0
Haren from Sri Lanka
Couple
Deluxe Double Room
Stayed 3 nights in October 2015
Fairly Good”
Location, Food & Accommodation
01. Staff need training on customer relation which they are really lacking 02. Location and Food is Good 03. Room Service request turnaround time need to improve urgently
Reviewed November 02, 2015
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