Hotel Sudu Araliya
Hotel Sudu Araliya
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9.6
Exceptional

"Wonderful hotel, staff and a location."

Theshin

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October 31, 2016

Deluxe Triple Room - View Hotel Sudu Araliya
Deluxe Triple Room - View
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Lobby Hotel Sudu Araliya
Lobby
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Interior view Hotel Sudu Araliya
Interior view
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Interior view Hotel Sudu Araliya
Interior view
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Excellent
Location
8.1
See all 46 photos Hotel Sudu Araliya
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Very good
From 100 reviewsSee what guests said
7.5
/
10
Very good service
7.7
Value for money7.2
Distance to city center1.5 Km
Location rating8.1
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

Room choices
Deluxe Double Room
Deluxe Double Room
...
  • Room size: 26 m²/280 ft²
  • Garden view
  • 1 double bed
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Deluxe Triple Room
Deluxe Triple Room
...
  • Room size: 25 m²/269 ft²
  • Garden view
  • 3 single beds
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Suite Lake View
Suite Lake View
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  • Room size: 30 m²/323 ft²
  • Mountain view
  • 2 semi double beds
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Deluxe Single Room
Deluxe Single Room
...
  • Garden view
  • Shower
  • 1 single bed
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DOUBLE STANDARD - HALF BOARD
DOUBLE STANDARD - HALF BOARD
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    Standard Double
    Standard Double
    ...
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      Standard Double
      Standard Double
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        Single Standard
        Single Standard
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          Standard 2 King Beds
          Standard 2 King Beds
          ...
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            Basic Double/Twin
            Basic Double/Twin
            ...
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              More about Hotel Sudu Araliya

              More about Hotel Sudu Araliya

              An overview

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              What they offer

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              Real reviews from real guests

              Agoda Reviews (100)Booking.com Reviews (241)
              7.5
              /
              10
              Cleanliness7.5
              Facilities6.5
              Location8.1
              Room comfort and quality7.4
              Service7.7
              Value for money7.2
              Provided by verified guests of Agoda
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              All guests (100)
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              Showing 86 verified guest comments
              12345
              9.2
              Exceptional
              Martyn from United Kingdom
              Couple
              Deluxe Double Room
              Stayed 2 nights in November 2018
              Exceptional”
              Such a pity the hotel was nearly empty. Also a pity that one of our nights coincided with a "poya" day, so the bar was closed! Nevertheless, the staff organised an out-rigger canoe for me to go bird watching and we also spotted an elephant. The pool and gardens are well maintained and enjoyable. The dinner buffet was a bit "standard", so we ate out at the wonderful Ecko Lake House on the second night.
              Reviewed November 26, 2018
              8.4
              Excellent
              TAO from United States
              Family with young children
              Deluxe Triple Room
              Stayed 1 night in September 2018
              Nice stay”
              The staffs are very friendly and helpful. The hotel is by a big lake with a beautiful view. The outdoor pool is good, the room is very big. But the facilities are old, the quantity of beds are not good.
              Reviewed September 18, 2018
              9.6
              Exceptional
              Robin from Austria
              Couple
              Deluxe Double Room
              Stayed 1 night in December 2017
              Stunning view and impressive garden”
              This garden is totally crazy! Unfortunately they don‘t show it on their hotel photos. They have a huge garden with 270 degree view over the lake with all kinds of birds, buffalows and even elephants walking by. They serve Dinner and Breakfast buffet. Bar stuff seems to be overchallenged.
              Reviewed December 26, 2017
              8.4
              Excellent
              Hugh from New Zealand
              Solo traveler
              Deluxe Double Room
              Stayed 3 nights in July 2016
              Nice hotel”
              The hotel has a lovely location on the edge of the lake. The staff are welcoming and friendly. Food in the restaurant is rather mediocre which is a shame. The predictable Sri Lankan buffet, but most guests staying in the hotel are not Sri Lankan.
              Reviewed July 23, 2016
              5.2
              Attila from Hungary
              Couple
              Deluxe Double Room
              Stayed 1 night in December 2017
              Old hotel by the Lake”
              Pictures look much better on the site then the real thing. Hotel room was really old. Beds were low and hard and very uncomfortable. Shower seemed moldy and dirty. Dinner buffet was $14 per person, but it was really bad for choice and taste. Breakfast buffet was included in the price it was slightly better then dinner. Had a food and head massage in the Hotel was very the highlight of our stay. Drinks and chips are very overpriced in the bar. Staff was not the friendliest I have seen. I would choose I different hotel if I would go back again.
              Reviewed January 08, 2018
              7.2
              Very good
              Dinusha from Sri Lanka
              Group
              Deluxe Double Room
              Stayed 1 night in November 2016
              Not worth it for the money”
              It is at an extremely good location where you get a very nice view of parakrama samudraya. You can even see elephants coming to eat and drink water. The hotel is very clean however, there are many insects all over even in the bedroom. These insects get attracted to the lights. Also the breakfast buffet is really not worth it because it feels like they have provided the bare minimum. Some of the staff is very helpful and very pleasant. However, I was not even shown the way to my room when I arrived. Had to find it myself. Had to wait for a good 15-20min for the bedroom to be prepared. The best thing about the hotel is that you are very close to all the tourist sites. You can even walk to some of them.
              Reviewed November 08, 2016
              2.8
              Robert from United Kingdom
              Solo traveler
              Deluxe Double Room
              Stayed 1 night in May 2016
              Bedbugs, damp walls and staff that refuse to help”
              One of my worst ever hotel experiences. Decided to pay the high price to stay here for a bit of comfort, but instead, the room was full of thousands of bugs of all kinds, bed bugs all over, flies and more. Politely asked for a second room and found that one full of damp and smelling horrible. Then got DOWNGRADED to a very old room, that was at least clean but equivalent to a 10USD guesthouse. The hotel staff never apologised and the following morning even the front desk manager looked lost when confronted with the troubles. It's old, empty and awful.
              Reviewed May 15, 2016
              8.0
              Excellent
              Lahiru from Sri Lanka
              Couple
              Deluxe Double Room
              Stayed 2 nights in March 2016
              House keeping needs improvement ”
              1) We checked in around 3pm, and had to wait like 20 mins till the room was ready. 2) Room had no Tea Cups, had request them and they took their time to deliver it. 3) On the 2nd day we had to make several requests to clean our room, they didn't replace the glasses or top up the shampoo bottles etc.
              Reviewed March 28, 2016
              9.0
              Exceptional
              rajith from Sri Lanka
              Couple
              Deluxe Double Room
              Stayed 1 night in December 2015
              Good staff”
              Pool was good, fantastic view, food was good
              Staff were really fantastic. I proposed to my girlfriend on 28th of December and staff made me a candlelight dinner. Best part is the head chef was the one who offered the ring in a decorated plate and everything was special. They made me a special dinner and desserts too.Really like the fast planning of the staff and I recommend anyone who likes to visit Sudu Araliya. :)
              Reviewed December 30, 2015
              6.0
              RICHARD from United Kingdom
              Couple
              Deluxe Double Room
              Stayed 1 night in January 2015
              Indifferent hotel”
              Location, lake views.
              Just an overnight stay in this huge hotel. We were the only guests our group of 5. All dining rooms laid up for a big breakfast the next day. We were clearly not wanted. Indifferent staff on reception, air conditioning not working in the room, fan was so loud you couldn't sleep. Just to add insult to injury, no available rooms to move too but the hotel was empty at breakfast time, also told not to open windows as it would fill the room with lake flies. Baked all night !! Went out for dinner, good job as the breakfast was a joke. They just wanted us to leave. Even charged our Sri Lankan friend extra for his breakfast because he wanted Sri Lankan food not the included continental breakfast. Avoid this hotel until there are some favourable reviews posted in the future.
              Reviewed January 28, 2015
              8.0
              Excellent
              Sylco from Netherlands
              Couple
              Deluxe Double Room
              Stayed 1 night in March 2014
              Clean, nice hotel, friendly staff”
              Hotel was very clean and staff was helpful and friendly. The swimming pool is large and the view from te hotel is fantastic. Also, the bar and restaurant is definitely worth a visit
              We had a very pleasant stay in this hotel. We planned to stay 1 night but because we enjoyed the garden, swimming pool, drinks and food so much, we decided to extend our stay by another night. There were not much other independent travelers, most other guests were part of (Japanese) tour organisations which gives the hotel a somewhat less personal ambience. However, the staff did everything possible to make up for this; Very fiendly and helpful. Especially the ladies at the front desk as well as the bar man (Rukman) were warm and welcoming.
              Reviewed March 27, 2014
              4.0
              Anny from United States
              Couple
              Deluxe Double Room
              Stayed 1 night in December 2013
              Not good value for money”
              large room, proximity to sites
              The hotel is set up for tourist groups, not individuals. When we visited, there was a few tourists groups from Japan that shared the lobby and cafeteria with us. (I wouldn't call it a restaurant). Due to lack of choices in Polonaruwa area for restaurants, we did end up having one dinner at Sudu Araliya and it was buffet with chicken teriyaki and a mix of different kind of cuisines. ($15 per person) Did I mention the cafeteria smells like a wet dog at the Sudu Araliya? The rooms were big but the furnishing was very much like a cabin. The hotel is close to the lake so a lot of lake mosquitoes accumulates at the balcony, window, and hallway. We didn't realize it and left the window slightly open one afternoon and got tons of bugs in the room one of the evenings. I would not stay at Sudu Araliya again if I was to visit Polonaruwa again.
              Reviewed January 14, 2014
              8.7
              Excellent
              prabath from Sri Lanka
              Couple
              Deluxe Double Room
              Stayed 2 nights in October 2013
              Pleasant and a nice stay”
              Location, friendly staff, cleanness and food.
              It was a great hotel. Value for money. Food was excellent. Rooms are clean and the hotel area was exceptional. It will be better if they can arrange a buffet for the breakfast rather than the set menu. Bcoz normally it goes like that. Other than that it was a very nice stay. Beautiful hotel. Need to mention, that triple room was awesome. Definitely will b back. :-)
              Reviewed November 01, 2013
              8.7
              Excellent
              prabath from Sri Lanka
              Family with young children
              Deluxe Double Room
              Stayed 2 nights in October 2013
              A great place and wonderful staff.”
              Food, environment and clean rooms
              A superb hotel located in a wonderful area. Really great. Food and drinks are awesome. But it will be better if u can continue with the buffet for breakfast rather than the set menu. Thats the only dissapointment I had on that trip. Otherwise it was a great stay. Definitely will be back....
              Reviewed October 21, 2013
              8.0
              Excellent
              Christian from United States
              Solo traveler
              Deluxe Double Room
              Stayed 2 nights in August 2013
              A lovely place: peaceful, cool and pleasant”
              gardens, lake view, bar
              I booked a couple of nights here to relax and pamper myself in the middle of a couple of weeks of travel around the Cultural Triangle. It was well worth it. The grounds are extensive and lovely, on the banks of a massive lake that sends cool, lovely breezes; and there are lovely aquatic birds around. The food could be improved; and the fact that internet is only available in the lobby area was a pain. As many hotels, they overcharge for arranging transportation, so go outside if you can (I was offered almost double the price for a car to Sigiriya). I spent many an hour by the pool, drinking arrack and beer, journaling and enjoying the breeze. So relaxing. The ayurvedic spa is also worth a visit. Strange that they don't advertise it more.
              Reviewed August 21, 2013
              9.0
              Exceptional
              Robin from Netherlands
              Couple
              Deluxe Double Room
              Stayed 2 nights in August 2013
              Great hotel”
              Lakeview, clean, good staff and good location
              It is a really nice hotel close to the lake and the ruins of Polonnaruwa. It is very clean with good rooms and a nice swimmingpool. The buffet(dinner) was not our taste, but the breakfast buffet was very good. The staff is friendly and helpfull. Great place to stay!
              Reviewed August 20, 2013
              9.0
              Exceptional
              asoka from Sri Lanka
              Family with young children
              Deluxe Triple Room
              Stayed 1 night in June 2013
              excellent value for money”
              location value for money ver friendly accomodative staff
              this is easily the best hotelin the historic city of polonnaruwa.the location is near the bund and the kings ancient statue.beautiful walk down the tank bund.hotel was very secure and maintained spotlessly for its price range had all needed amenities.no one needs big tv and casino in a historic city with plenty of sight seeing the staff were very courteous and allowed us a vey late checkout at no cost!
              Reviewed June 08, 2013
              6.7
              Good
              Denis from United States
              Solo traveler
              Deluxe Triple Room
              Stayed 1 night in March 2013
              Good food, large rooms, good location”
              location, food, cleanliness
              Overall, this hotel is not a bad choice: it's located in a nice lakeside location close to Polonnaruwa's major temples. The rooms are clean and the food is good. However, teh hotel's policies need to be more flexible and adapted to the needs of its customers: I ordered 2 bottles of beer from room service but did not drink them. The hotel refused to return them to the bar and I was forced to pay for them and take them with me.
              Reviewed March 24, 2013
              9.7
              Exceptional
              Michael from United Kingdom
              Couple
              Deluxe Double Room
              Stayed 2 nights in January 2013
              Quality hotel in an excellent location”
              The pool, the view & the comfort of the room
              this is a hotel of fine quality both in terms of comfort and of service. rooms are spacious and comfortable and my room offered fine views over the adjacent beautiful lake. service at reception, in the bar and in the restaraunt was excellent. dinner & breakfast were both served on a buffet system and i think that tghe cuisine offered would have been better served by an a la carte system to supplement it.
              Reviewed February 06, 2013
              10.0
              Exceptional
              SANG from South Korea
              Business traveler
              Deluxe Double Room
              Stayed 10 nights in January 2013
              Nice Location, Nice People, Nice Service!!”
              Clean and Nice Service and Facillity.
              I stayed there last month for 10 days on business trip. I am satisfied with this hotel. Specially all of staff very kind and patient whenever I asked any kind of service. Here is absolutely international hotel. That's why Sri Lanka's President stayed there when he visited to polonnaruwa. And I specially want to thank Mr.Lakmal , manager of this hotel. He is really nice and kind. He know what customer want, and continusly try for customer's satisfy. Because of him, I got better impression of the hotel. Thank yoy, Mr.Lakmal.
              Reviewed February 04, 2013
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