Hotel Suisse
Hotel Suisse
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8.0
Very good

"The staff were very friendly and helpful"

Lynette

|

March 18, 2018

Bathroom Hotel Suisse
Bathroom
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Lobby Hotel Suisse
Lobby
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Lobby Hotel Suisse
Lobby
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Interior view Hotel Suisse
Interior view
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Excellent
Location
8.7
See all 65 photos Hotel Suisse
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What guests are saying:
Very good hotel in Kandy. Pleasent stay.
Aruna from Sri Lanka
Couple
Colonial hotel, novely renovated, just the new bathrooms are badly ventilated and enlighted
ivo from Czech Republic
Couple
MEMORABLE STAY, WOULD SURELY STAY AGAIN IN THIS PROPERTY.
Dinesh from India
Couple
We had a nice stay. Very attentive staff and a nice hotel. Yes, it has gotten a little worn, but just a bit.
Kevin from Sweden
Couple
Wonderful experience for family and kids in Kandy.
Lasith from Sri Lanka
Family with young children
Celebrate Our 1st Wedding Anniversary, They Well arrange room with Flowers & Decor. All are perfect. Clean, Comfort... Will be stay Again.
Manura from Sri Lanka
Couple
Good hotel in a great location right on the lake. Comfortable and large rooms.
Lucy from Australia
Family with teens
Celebrate Our 1st Wedding Anniversary, They Well arrange room with Flowers & Decor. All are perfect. Clean, Comfort... Will be stay Again.
Manura from Sri Lanka
Couple
It was like staying in a luxirious museum
suraj from India
Couple
Nice, comfortable, staff was polite and coperative. Welcome drink and hot towels were not offered to us although we saw them being offered to guests possibly Europeans. Location is great and overall satisfactory stay.
Naveed from Pakistan
Couple
Very good
From 461 reviewsSee what guests said
7.9
/
10
Very good service
7.8
Value for money7.6
Location rating8.7
Nearest airportBandaranaike International Airport (CMB)
Distance to airport84.7 km
  • Airport transfer

  • Located in heart of Kandy

  • Currency exchange

  • Free Wi-Fi in all rooms!

Room choices
7.8
Very good
Room comfort & quality
Suite Room
Suite Room
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 king bed
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Standard Room
Standard Room
...
  • Room size: 36 m²/388 ft²
  • Garden view
  • 1 double bed
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Super Deluxe
Super Deluxe
...
  • Room size: 45 m²/484 ft²
  • City view
  • 2 single beds and 1 king be...
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Standard
Standard
...
  • Room size: 30 m²/323 ft²
  • City view
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Deluxe Room
Deluxe Room
...
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    Quadruple Standard
    Quadruple Standard
    ...
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      Double Executive
      Double Executive
      ...
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        Room Deluxe
        Room Deluxe
        ...
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          Double Superior
          Double Superior
          ...
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            Standard Triple Room
            Standard Triple Room
            ...
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              What people love about the property

              • 9.6
                Exceptional

                "Friendly staff and clean"

                Upuli

                |

                May 9, 2016

              • 9.2
                Exceptional

                "Very good hotel in Kandy."

                Aruna

                |

                April 17, 2016

              • 8.3
                Excellent

                "It was a pleasant stay"

                Lakshmi A.

                |

                March 23, 2016

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              More about Hotel Suisse

              More about Hotel Suisse

              7.6
              Very good

              "It was a quick ride into town and staff were friendly."

              Allegra

              |

              January 12, 2017

              An overview

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              Nearest essentials

              Distances shown are straight-line distances on the map. Actual travel distances may vary.
              Show less

              What they offer

              9.6
              Exceptional

              "Very good value"

              Barry

              |

              July 16, 2017

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              Property's guest policies

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              Some helpful facts

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              Real reviews from real guests

              Agoda Reviews (461)Booking.com Reviews (543)
              7.9
              /
              10
              Cleanliness7.7
              Facilities7.3
              Location8.7
              Room comfort and quality7.8
              Service7.8
              Value for money7.6
              Provided by verified guests of Agoda
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              All guests (461)
              All room types
              Showing 429 verified guest comments
              12345
              10.0
              Exceptional
              Jen from Australia
              Solo traveler
              Standard Room
              Stayed 1 night in September 2018
              Grandeur”
              At the top end of the lake this a peaceful haven away from the noise. Lovely colonial charm the room was fantastic. I wish I could have stayed longer. Easy to walk into town as well as the temple. Would highly recommend
              Reviewed September 20, 2018
              10.0
              Exceptional
              Rachel from Vietnam
              Family with teens
              Standard Room
              Stayed 4 nights in June 2018
              Lovely place to stay”
              Beautiful old hotel on the edge of the lake. The rooms were large and felt modern but the hotel itself is full of history. The service was outstanding and they could not do enough to help us. The restaurant service for breakfast and evening meal was especially good and the staff were very attentive. We will definitely stay here again.
              Reviewed June 30, 2018
              9.6
              Exceptional
              Jen from Australia
              Solo traveler
              Standard Room
              Stayed 3 nights in September 2017
              Old world charm”
              Big clean rooms full of charm. A little tired but that was part of this charm! A great swimming pool the cool off by. Great location but I would not have wanted to pay more than my discounted rate. Ate outside at every meal
              Reviewed September 17, 2017
              8.3
              Excellent
              Lakshmi from Sri Lanka
              Group
              Standard Room
              Stayed 1 night in March 2016
              Good Hotel for a short stay”
              Location,Bed Very Comfortable,Staff
              We were a group of five,many elderly people.So booking fourth floor was wrong as lift goes upto third floor only.We had to climb many steps.The Hotel is old but the Rooms were comfortable.Our Bathroom washbasin had a issue the water got clogged.Since We were just staying overnight We did not complain about it.We orderd take away packed Breakfast since We left at 5am.It was excellent with Vegetarian food as We ordered, and so much variety.Reception Staff were very couteous.A very good location in Kandy.It was a pleasant stay.Will stay in this Hotel again.
              Reviewed March 23, 2016
              8.7
              Excellent
              Stewart from Australia
              Group
              Stayed 1 night in January 2015
              The Grand Budapest Hotel (in Kandy)”
              The atmosphere, the building, the location
              This place is unmissable, if only for the surreal ambiance, especially at night in the dining room. It has a sense of faded glory from a bygone era. It's a beautiful hotel. The food was good, as was the pool. There was an elegance to the grounds. It was a very reasonable price for the standard of hotel.
              Reviewed January 24, 2015
              10.0
              Exceptional
              Dammika from Sri Lanka
              Business traveler
              Stayed 1 night in August 2014
              5* Customer Service”
              Staff, Personalised attention and Recognition
              This was my 4th stay within 2 weeks and nearly after 14 years. As a hotelier myself, I was overwelmed with the super customer service, attention and recognition given to me. Quality food, Spotless clean rooms and excellent service makes you feel like royalty. Special thank you to all at the Fron Office, housekeeping, Room service and concierge for exceeding my expectations! I will definetly be abck and will always stay at Hotel Suisse on my future visits to Kandy
              Reviewed August 25, 2014
              10.0
              Exceptional
              Dammika from Sri Lanka
              Business traveler
              Stayed 1 night in July 2014
              Excellent Service and Great Customer Service”
              Rooms, Cleaniness, Curtomer Service and Staff
              This was my second and third stay in 12 years. Myself being a hotelier experienced a Very friendly reception and welcome on arrival, Check-in and Luggage services were promt and efficient. On the first night I had booked a Duluxe Room with Balcony and the room was perfect,clean, guest amenities and a clean comfortable bed. Very clean bathroom and linen. I had my meals from Room service and the food was perfect. Great taste, quality and quantity were just right. The service staff "Dammika" who brought my meal was very professional with excellent Cutomer Service skills which is rare to find todays hospitality world. I was at the Bar and was served by yet another great staff with excellent cutomer service skills (I coudn't ask for his name) but he was the one behid the cocktail table mixing the cocktails and serving the guests. I ordered Western and Sri Lankan breakfast on each day and the food was great and huge. All staff that I came across with during my stay were great from Housekeeping to the Concierge. The second night I stayed in a Standard room as the hotel was full and yet I receieved a great welcome back and had a very comfortable room. I would definetly recommend to all and would stay at Hotel Suisse on my future visits to Kandy.
              Reviewed August 01, 2014
              9.3
              Exceptional
              Kevin from Australia
              Family with young children
              Stayed 3 nights in June 2014
              Wonderful colonial building enriched in history”
              Large Rooms, Central location, pool, great breakfast
              From the moment we set foot in the Suisse Hotel we knew we had chosen the right place. The beautiful high ceilings, colonial hotel is a gem. The location is just 10 mins walk to the hustle and bustle or a tuk tuk each way is between 100-200 rupees. We had a large room, with a glimpse of the lake, it was spacious and clean. The pool was lovely to cool off. The family of monkeys that came through each morning and afternoon were wonderful to watch through the big colonial windows on our balcony - breakfast was an array of Sri Lankan and Western delights. Truly a must if staying in Kandy. I would not hesitate in staying in this hotel again, it was spot on.
              Reviewed June 24, 2014
              8.3
              Excellent
              Norbert from United States
              Solo traveler
              Stayed 2 nights in February 2014
              comfortable room good breakfast and dinner buffet”
              attentive staff clean quiet room good food
              15 minutes walking distance to Kandy center. Good breakfast and dinner buffet. In Kandy center try Midlands Deli's second floor restaurant for good cheap local food. It's across the street from Pizza Hut.
              Reviewed February 27, 2014
              9.0
              Exceptional
              Russell from Australia
              Couple
              Stayed 2 nights in January 2014
              Old World Atmosphere”
              Location Ambience Service
              This is the perfect place to stay in this World Heritage city - a heritage hotel with tons of 'colonial charm' and right on the Lake in the centre of Kandy. Easy walking along the lake to the centre of town or to the major historical features of the town. They have done a tasteful relatively recent renovation of the rooms with modern bathrooms. Very comfortable beds. The standard rooms a small-ish but it's what you expect and they are obviously at the back of the hotel without lake-views, but that was taken for granted when booking. The buffet dinners and lunches and breakfasts were outstanding. This historic hotel is the perfect accompaniment for your stay in Kandy.
              Reviewed February 05, 2014
              8.0
              Excellent
              Jayantha from United Kingdom
              Couple
              Stayed 3 nights in December 2013
              Excellent,clean and friendly hotel. ”
              Clenliness,excellent balcony views and freindly staff.
              Speedy and very friendly check-in.Excellent room with balcony providing fantastic view of the Kany Lake.Old-fashioned but large,very clean bedroom with spacious ensuite. Matress needs updating.Friendly and attentive staff including bar staff who made excellent Irish coffee! Breaksfast buffet had both Sri Lankan and western choices; dhal and chicken curry on all three days(no fish),thus suggest, the management looks into this and provides variable choices--I am sure this could be sorted out without much trouble. Christmas/end of term party of a local private school spoilt the relaxing atmosphere in the lobby due to loud and rowdy behaviour of school boys--hope, the management will take some steps to prevent such disturbance to their staying guests in the future. Will recommend this hotel to others.
              Reviewed January 17, 2014
              8.7
              Excellent
              gordon from United Kingdom
              Family with young children
              Stayed 2 nights in December 2013
              surprisingly nice ”
              comfort room, nice breakfast, friendly staff
              the stay was nice and relaxing. what we liked most was a little things for our infant boy, the swings and see-saw was just the brightest things inside the hotel. our little one loved it and we were happy about that. felt secure and joyful as we spent New Year's Eve inside the restaurant which was obligatory to attend..but it was nice.
              Reviewed January 15, 2014
              8.0
              Excellent
              Belinda from United Kingdom
              Couple
              Stayed 3 nights in June 2013
              Central and convenient, great pool”
              The swimming pool, the monkeys, proximity to attractions
              The Hotel is large and relatively impersonal. It is fine for a sightseeing trip in and around Kandy and has a lovely pool (albeit that you need to go through the lobby to get to it). The breakfasts are uninspired. The staff are helpful but not always able to help.
              Reviewed July 17, 2013
              8.7
              Excellent
              Qiang from China
              Solo traveler
              Stayed 1 night in October 2012
              Good choice in Kandy”
              Nice staff, colonial period hotel
              Staff are professional and friendly. Nice people. Espeically in Kandy area, they are relatively better than most of hotels. The band in Cafe is great. 60-70s light music, BBQ buffet is good in Kandy, comparing to other places for dinner. Room is clean but anyway it is hundreds years old hotel, you can not expect model facilities. Overall it is a good choice to stay in Kandy.
              Reviewed October 15, 2012
              8.0
              Excellent
              Jenny from Canada
              Group
              Stayed 1 night in January 2012
              Colonial hotel with delicious cocktails”
              beautiful architecture with colonial charm
              The hotel is beautiful colonial building with nice gardens and a big dining room, but it definitely needs some refurnishing and new decor to uphold its reputation and to show its potential. At the present state it seems like it had its glorious days but the management is not doing a proper job to let it shine again. Other than that, great service with helpful staff, with nice choice of food at the breakfast buffet, from fresh juice to local specialties like hoppas being make to order, and delicious cocktails from the bar.
              Reviewed January 27, 2012
              8.3
              Excellent
              Gottfried from Germany
              Group
              Stayed 2 nights in November 2011
              Rooms, service, accomodation and food very good ”
              Good location, walking distance to the city
              after clearing some misunderstandings, we got a perfect room. the staff is very friendly and helpful. the hotel is quiet, clean and offers high qualty food and ambiente. we will book this hotel again if we are comming to kandy. it is worth to stay there:
              Reviewed November 15, 2011
              8.0
              Excellent
              Inga from United Kingdom
              Couple
              Standard Room
              Stayed 2 nights in May 2018
              Nice idea of the colonial style, however the state of the hotel is dissapointing”
              The pictures of this hotel look amazing. I love colonial style hotels. In reality, although we liked the old atmosphere and features of this hotel, however the building itself and the facilities are very old and not maintained. The pool is in dreadful state and the sunbeds are so old they are falling apart. We did not want to risk with the pool. The breakfast was good with a big selection, however again the furniture, cooking equipment is very dated. The hotel does have some charm about it, however it needs a renovation badly!
              Reviewed May 10, 2018
              10.0
              Exceptional
              sandya from Canada
              Family with teens
              Standard Room
              Stayed 1 night in August 2018
              Exceptional”
              Excellent Staff!!
              Reviewed August 14, 2018
              8.4
              Excellent
              Misao from Australia
              Couple
              Standard Room
              Stayed 3 nights in June 2018
              Excellent”
              Staff are very professional and efficient. Nice breakfast and dinner buffet. It was a nice stay where you feel the history.
              Reviewed June 14, 2018
              8.0
              Excellent
              Lynette from Australia
              Couple
              Standard Room
              Stayed 2 nights in March 2018
              Very good”
              The rooms were spacious and was close to lake and town could walk around lake .The breakfast was good.The staff were very friendly and helpful
              Reviewed March 18, 2018
              12345
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              Hotel Suisse
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              • Excellent location
              • Kandy Railway Station is within 1.31 km