Very good 7.2
Based on 530 reviews

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About this property


This hotel features 197 well-furnished guestrooms and is conveniently situated in Shinjuku’s town center. The Hotel Sun Members Tokyo Shinjuku is very close to the Shinjuku Station, allowing guests easy access to major areas in Tokyo. This 3-star hotel is also just behind Tokyo Metropolitan Government Office. Guests can explore all the shopping centers, tourist attractions, restaurants, and nightclubs in the area which have made Shinjuku famous as Tokyo’s New Downtown. Guests are close to the tranquil beauty of Shinjuku Gyoen National Park. The hotel is an ideal destination for budget travelers who want to be surrounded by the thriving energy of Shinjuku. Reservations at Hotel Sun Members Tokyo Shinjuku are simple via our secure online booking form. Just enter your desired dates and submit.
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Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park

Things to do, ways to relax

  • Massage(s)

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service
  • Vending machine

Services and conveniences

  • Daily housekeeping
  • Dry cleaning
  • Gift/souvenir shop
  • Laundry service
  • Luggage storage
  • Newspapers
  • Shop(s)
  • Smoking area

For the kids

  • Family room


  • Elevator
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]

Languages spoken

  • English
  • Japanese
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Child and extra bed policy
Children 0-5 year(s) Stay for free if using existing bedding.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 03:00 PM
Check-Out Until: 11:00 AM
Number of Bars: 1
Number of Floors: 14
Number of Restaurants: 1
Number of Rooms : 179
Parking Fee (per day): 2160 JPY
Room Voltage: 100
Year Hotel Built: 1982
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Recent customer comments

Filter by traveler type
Very good

based on 528 reviews
  • Cleanliness 7.6
  • Facilities 6.6
  • Location 6.7
  • Room comfort and quality 7.3
  • Service 7.5
  • Value for money 7.4
  • Food and dining 6.8
Sort by

Tresia from Indonesia
Family with older children
Small Double Non-Smoking
Stayed 4 nights in September 2016
Very good location
Room very small but suit to our price request. The pillow a bit too hard. In general is a good hotel
Reviewed September 30, 2016

Richard from United Kingdom
Solo traveler
Single - Non-Smoking
Stayed 3 nights in September 2016
Brilliant Japanese service
Overall a very good value for money hotel. Although a little difficult to find and much further from the metro than I had anticipated , the hotel itself was excellent. Room was fine but be prepared that it's small - not unusual in Japan..
Reviewed September 24, 2016

CHENGLUNG from Taiwan
Family with older children
Triple - Smoking
Stayed 1 night in August 2016
Good Location
Good Location
Reviewed September 22, 2016

Marieclou from Philippines
Stayed 4 nights in September 2016
Great value for money. Clean rooms! Plenty of places to eat nearby
But a little far from the train station.
Reviewed September 16, 2016

POK from Hong Kong
Twin - Non-Smoking
Stayed 2 nights in September 2016
Bad service, long walk from Shinjuku JR station, poor condition
Small lobby and looked old condition, long walk from Shinjuku station, around 15 minutes walk, it is very tiring when you are with the suitcase when walking. The room is rather big compare with other same price hotel, this is a only advantage. but the toilet was smelly and the room condition was old specially the air-conditioner, it was not ordinary type, it was on the floor and you cannot feel the difference between on and off. The staff was impolite and rude. When I made the booking, the website showed the booking was breakfast included, however, the hotel staff said the booking was not breakfast included. The problem solved by Agoda finally, but I want to point out that the staff was very impolite and rude and not helpful at all, even the manager, he didn't provide any help, and refused to contact Agoda. All the things needed to be done by me but not the hotel. I was angry and canceled the booking and checked out earlier than expected. I sincerely hope you can seriously consider before make booking with this hotel. This hotel is not good.
Reviewed September 14, 2016

Alicia from Japan
Double - Non-Smoking
Stayed 1 night in July 2016
One night getaway
Very clean. Comfortable bed. Front desk very nice and helpful. All you really need for a quick stay.
Reviewed July 17, 2016

Michael from Singapore
Family with young children
Double - Non-Smoking
Stayed 5 nights in June 2016
Our stay in Hotel Sun Members Shinjuku
Our family stayed in this hotel (triple-bed room) during our trip to Tokyo last week. The room is just large enough for the three of us and the facilities are great. The hotel-provided breakfast was also good with a wide variety of breakfast items. It's a 10 mins walk to Shinjuku station so it's very convenient to get around town. Overall, we had a very positive experience staying in Sun Members and I strongly recommend this hotel!
Reviewed June 27, 2016

WANNA from Thailand
Business traveler
Stayed 1 night in June 2016
Great location and warm service
I had a impressive and pleasant trip
Reviewed June 27, 2016

MA from Hong Kong
Small Double Non-Smoking
Stayed 4 nights in May 2016
Nice hotel in Shinjuku.
The room is clean and the staff is nice too.
Reviewed June 20, 2016

eliot from Taiwan
Family with young children
Stayed 4 nights in June 2016
Nice room
Nice location
Reviewed June 20, 2016


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