"The staff was very sweet and helpful"
July 19, 2018
700 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||7.5|
|Distance to city center||21.3 km|
|Nearest airport||Hakodate Airport (HKD)|
|Distance to airport||6.8 km|
"Staff are friendly and clean."
November 15, 2018
"Customer service is superb."
November 30, 2018
"Good room, staff, service, and breakfast."
November 7, 2016
"Very old.room very small.not recommend"
August 14, 2018
Situated in Hakodate Bay, Hotel Suncity Hakodate is the perfect place to experience Hakodate and its surroundings. The hotel is not too far from the city center: just 21.3 km away, and it normally takes about 20 minutes to reach the airport. With its convenient location, the hotel offers easy access to the city's must-see destinations.
At Hotel Suncity Hakodate, the excellent service and superior facilities make for an unforgettable stay. The hotel provides free Wi-Fi in all rooms, Wi-Fi in public areas, car park, room service, restaurant to ensure our guests the greatest comfort.
Guests can choose from 71 rooms, all of which exude an atmosphere of total peace and harmony. Throughout the day you can enjoy the relaxing atmosphere of the hot tub, sauna, massage. Whatever your reason for visiting Hakodate, the Hotel Suncity Hakodate is the perfect venue for an exhilarating and exciting break away.
"there are quite some qood restaurant nearby and hotel staffs..."
February 22, 2017
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
Minimum age of guests is: 0 year(s).
|Guest's age||Extra bed|
Children 0-5 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Hotel Suncity Hakodate
Show reviews that mention
Nice Modern Hotel”
It took me a bit longer than the qouted time on google maps to walk there from the train station. The hotel is modern with nice new rooms and facilities. Not much open at night around the hotel though but there seems to be plenty of life 1 block away.
Good customer service”
Customer service is superb. Staffs are really friendly and helpful. Location is also good. At the center of hakodate. Just a walking distance to morning market and other spots. Good value for money. But pls note that the room has no airconditioning unit. Only a heater. Perhaps because of the weather. We opened our window the whole night which is okay.
Below average ”
Spend there two nights. Parking to be charge for car rent, 500yen per night. Housekeeping not done properly, never refill toilet roll. Bed is not comfortable, feels like out of cushion. No view from room, window is covered by gloss tint. Receptionist is not really helpful for the usage of tram and ways to get around town using public transport, but kitchen staff is very polite and they offer more variable drinks on breakfast. Breakfast was excellent in set menu, local japanese bento as well as western cuisine. Hotel is located very near shops and restaurants for lunch and dinner. There are a few late night drinking bar sake till 11pm.
Staff are friendly and clean.
Just for a night”
Near the main tram line and 3 stops from the Mount Hakodate ropeway. Convenient bus stop nearby to the airport. There's one public bath alternating for men and women at different times. It was really crammed. Overall, it was a pleasant one night stay.
Not worth for money”
Room super small, bathroom very small. Breakfast not in buffet style, only have 4 choices of a la carte Staff not really able to communicate in simple English Onsen just like hot water bath instead spring water feel.
A little far from Hakodate Station but close to restaurant”
The hotel is probably 25 minutes away from Hakodate Station and the road to the hotel is tend to be slippery during winter. However there are quite some qood restaurant nearby and hotel staffs are very friendly. Daimon Yokocho is a few streets away. This could be a good place for foods.
Awesome hotel, everything was clean and good. They have a public bath, and the female and male have to follow the given timing for that. A good 10 mins stroll from the JR Hakodate station to the hotel. A huge drugstore and Mcdonald nearby.
Typical hotel in Japan”
The location is quite close to the public transport system. Room is small but clean, typical for most hotels in Japan (IMHO), breakfast is a small set meal, not like the buffet style offered in several other hotels also in this price range. Booked this hotel this time because I couldn't get a room elsewhere, overall the stay is comfortable, but for the price I believe there are better options in Hakodate if you book earlier.
Worst Onsen Ever”
We were disappointed over the Onsen in this Hotel. There's only 1 Onsen which we have to share different timing scheduled by the Hotel.. it is so rediculous... As We need to go Onsen together we do not like to be scheduled in this way as it will definitely disturb our travel scheduled... we will not recommend to any travelers..
About 10 mins drive to main attractions such as the morning market and F&B .”
They should disallow smoking in the lobby. A big turn off. They should add more variety to the breakfast selection. Room partition was poor and I could hear the conversation of the guests staying next to us.
Japanese style room for 4 persons ”
It has plenty of car park space which is just opposite to the hotel. The car park rent is jpy 500 per night which is quite cheap comparing to other hotels. The staff is friendly and helpful and can speak English well. Nothing to complain about. The hotel is clean although there is nothing surprising on quality.
did not do what they promised”
I had mistakenly booked three nights instead of two on line. When I checked in they told me they would cancel the last night which I didn't need with no problem. To date, over a month now, the credit has not come back to my card. And I have had trouble contacting them on the phone.
Clean, Nice staff, Good Location”
Clean, Nice staff, Good Location
The rooms are so clean and the comfort room is amazing
Staffs are very nice”
Hotel suncity staff is really kind and friendly! I lost my phone on the city bus from the airport to hotel suncity. That was the staff 阿部さん who helped me so much to find it back, I am really grateful!
Great hotel, nearby tourist attraction place”
Nearby tourist attraction spot such as Morning market and walking distance to Hakodate station if you are not driving.
very closed to JR hakodate, and convenient store, nice and clean room”
room is very big compared to other Japanese hotels
Good room, staff, service, and breakfast.
Good value for money”
Good value for money