This property is in high demand!
Booked 10 times in last 24 hr
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

- A ground-floor restaurant adds convenience, with an on-site option for...
Good breakfast restaurant too
- Clean rooms and reliable housekeeping stand out, with many reviews men...
Location, price, facilities, cleanliness and the staff.
- Friendly, polite, and professional service appears often, with staff h...
Location, price, facilities, cleanliness and the staff.
- Value stands out for Ginza, with many reviews calling the stay afforda...
I think Sunroute Ginza offers good value to its customers.

All fine for Business travel
Free Wi-Fi
Front desk [24-hour]
Restaurants
Luggage storage
Breakfast
Paid parking available
Laundromat nearby
Safety deposit boxes
Booked 10 times in last 24 hr
Nearest transportation options
•
Ginza-itchome Subway Station is within 0.27 km
•
Takaracho Subway Station is within 0.28 km
Location rating score
There are 399 places in walking distance!
| Value for money | 8.4 |
| Location rating | 8.7 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 13.8 km |
8.8
Excellent
8.5
Excellent
8.7
Excellent
8.8
Excellent
8.4
Excellent
8.7
Excellent
Yes, Hotel Sunroute Ginza is wheelchair accessible and has facilities for disabled guests.
Yes, Hotel Sunroute Ginza offers free Wi-Fi in all rooms.
You can travel from Haneda Airport to Hotel Sunroute Ginza using a taxi or public transport such as the train.
Yes, the Ginza area is within walking distance, approximately 0.51 km away.
Yes, Hotel Sunroute Ginza has a car park, though charges apply.
Yes, Hotel Sunroute Ginza provides daily housekeeping.
Yes, Hotel Sunroute Ginza provides luggage storage.
Yes, Hotel Sunroute Ginza has a 24-hour front desk.
Check-in at Hotel Sunroute Ginza is from 02:00 PM and check-out is until 11:00 AM.
Yes, Hotel Sunroute Ginza provides safety deposit boxes.
Yes, Hotel Sunroute Ginza has an elevator.
Yes, Hotel Sunroute Ginza has vending machines.
The nearest subway station is Kyobashi Subway Station, located approximately 0.62 km away.
Yes, Hotel Sunroute Ginza offers dry cleaning services.
Hotel Sunroute Ginza serves a breakfast buffet and continental breakfast.
Yes, there are convenience stores located within walking distance of Hotel Sunroute Ginza.
Yes, Hotel Sunroute Ginza has one on-site restaurant.
Hotel Sunroute Ginza is approximately 0.51 km from Ginza.
You can reach Hotel Sunroute Ginza from Narita International Airport via train or airport limousine bus.
Early check-in is available from 11:00 AM subject to availability; guests are requested to contact the property directly.
Prices drop the moment you sign in!

Experience Modern Comfort at Hotel Sunroute Ginza
Welcome to Hotel Sunroute Ginza, a 3.5-star hotel located in the heart of Tokyo, Japan. Built in 2015, this modern hotel offers a comfortable and convenient stay for both business and leisure travelers. With its prime location in the vibrant Ginza district, guests are just steps away from world-class shopping, dining, and entertainment options.
Check-in at Hotel Sunroute Ginza begins at 02:00 PM, allowing guests to settle in and start their Tokyo adventure. The hotel features 165 well-appointed rooms, each designed with contemporary furnishings and equipped with modern amenities. Whether you choose a cozy single room or a spacious suite, you can expect a relaxing and enjoyable stay.
When it's time to explore the city, Hotel Sunroute Ginza's convenient location makes it easy to discover Tokyo's top attractions. From the iconic Tsukiji Fish Market to the historic Imperial Palace, there is no shortage of cultural and historical sites to visit. After a day of sightseeing, guests can unwind in the hotel's comfortable lounge or enjoy a delicious meal at one of the nearby restaurants.
Please note that Hotel Sunroute Ginza has a child policy in place. While children are welcome to stay at the hotel, there may be extra charges involved. We recommend contacting the hotel directly for more information regarding their child policy.
Check-out at Hotel Sunroute Ginza is until 11:00 AM, giving guests ample time to pack up and prepare for their onward journey. Whether you are in Tokyo for business or pleasure, Hotel Sunroute Ginza offers a convenient and comfortable base for your stay in this vibrant city. Book your stay today and experience modern comfort in the heart of Tokyo.
Convenience Facilities at Hotel Sunroute Ginza
Hotel Sunroute Ginza in Tokyo, Japan offers a range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With safety deposit boxes available, guests can have peace of mind knowing that their valuables are securely stored. Additionally, the hotel provides free Wi-Fi in all rooms, allowing guests to stay connected and browse the internet with ease.
For those in need of laundry services, Hotel Sunroute Ginza offers dry cleaning facilities, making it convenient for guests to have their clothes cleaned and ready for use. Luggage storage is also available, allowing guests to securely store their belongings before check-in or after check-out.
To cater to guests' snacking needs, the hotel features a vending machine, providing a quick and easy way to grab a refreshing drink or a light snack. Furthermore, daily housekeeping services ensure that the rooms are kept clean and tidy throughout the stay, allowing guests to relax and enjoy their time in Tokyo without worrying about the cleanliness of their accommodation. Hotel Sunroute Ginza's convenience facilities are designed to enhance the overall experience of its guests, making it an ideal choice for travelers seeking comfort and convenience.
Convenient Transport Facilities at Hotel Sunroute Ginza
Hotel Sunroute Ginza offers a range of convenient transport facilities to ensure a seamless travel experience for guests. Located in the heart of Tokyo, Japan, this hotel provides easy access to various transportation options, making it an ideal choice for both leisure and business travelers.
For guests arriving by car, Hotel Sunroute Ginza offers a car park facility. Please note that car park charges apply. This allows guests to conveniently park their vehicles and explore the city at their own pace. Whether you're planning to visit popular attractions or attend business meetings, having a car park facility at the hotel eliminates the hassle of finding parking spaces in the bustling city.
In addition to the car park facility, Hotel Sunroute Ginza is also well-connected to public transportation. The hotel is just a short walk away from multiple subway stations, providing easy access to Tokyo's extensive subway network. This allows guests to effortlessly explore the city's vibrant neighborhoods, iconic landmarks, and cultural attractions. With the hotel's strategic location, guests can easily reach popular destinations such as the Tsukiji Fish Market, Tokyo Tower, and the famous shopping district of Ginza. Whether you're a first-time visitor or a frequent traveler to Tokyo, Hotel Sunroute Ginza's transport facilities ensure a convenient and hassle-free stay.
Indulge in Culinary Delights at Hotel Sunroute Ginza
Hotel Sunroute Ginza offers an exceptional dining experience with its top-notch restaurant and breakfast buffet. Start your day off right with a delectable breakfast spread that caters to all tastes and preferences. The breakfast buffet features a wide selection of fresh fruits, pastries, cereals, and hot dishes, ensuring a satisfying and energizing start to your day in Tokyo.
For lunch and dinner, guests can indulge in a culinary journey at the hotel's renowned restaurant. The restaurant boasts a sophisticated ambiance and serves a diverse menu of Japanese and international cuisines. From traditional sushi and sashimi to expertly grilled steaks and mouthwatering desserts, every dish is prepared with utmost care and attention to detail. Whether you are a food enthusiast or simply looking for a memorable dining experience, the restaurant at Hotel Sunroute Ginza is sure to exceed your expectations.
Furthermore, the hotel's dedicated staff ensures that your dining experience is always a pleasant one. With daily housekeeping, you can rest assured that the restaurant and dining areas are kept immaculately clean and well-maintained. So, whether you're enjoying a leisurely breakfast or indulging in a sumptuous dinner, the dining facilities at Hotel Sunroute Ginza guarantee a delightful and satisfying experience.
Comfort and Variety at Hotel Sunroute Ginza
Hotel Sunroute Ginza offers a wide range of room options to suit every traveler's needs. From the cozy and intimate Single Non-Smoking room, perfect for solo adventurers, to the spacious and comfortable Superior Twin Non-Smoking room, ideal for friends or couples traveling together, there is a room type for everyone.
Booking your stay at Hotel Sunroute Ginza through Agoda guarantees you the best prices and a hassle-free experience. With Agoda's competitive rates, you can enjoy the luxury and convenience of Hotel Sunroute Ginza without breaking the bank. Additionally, Agoda's user-friendly platform makes it easy to search for available rooms, compare prices, and secure your reservation with just a few clicks. So why wait? Book your stay at Hotel Sunroute Ginza on Agoda today and experience the perfect blend of comfort, convenience, and affordability.
Discover the Vibrant Charm of Ginza, Tokyo's Fashionable District
Nestled in the heart of Tokyo, Hotel Sunroute Ginza offers guests the perfect base to explore the vibrant neighborhood of Ginza. Known as one of the most fashionable districts in the city, Ginza is a bustling hub of luxury shopping, fine dining, and entertainment. With its iconic department stores, high-end boutiques, and renowned international brands, Ginza is a shopaholic's paradise.
Stroll along the famous Chuo-dori street, lined with dazzling neon lights and stylish storefronts, and discover a world of fashion and beauty. From trendy designer labels to traditional Japanese crafts, Ginza offers a diverse range of shopping experiences. Don't miss the chance to explore the luxurious Ginza Six, a cutting-edge shopping complex featuring over 240 high-end stores, including flagship boutiques of renowned fashion brands.
Beyond its fashion scene, Ginza is also a culinary haven. Indulge in a gastronomic adventure as you explore the district's countless restaurants, cafes, and bars. From Michelin-starred establishments to cozy izakayas, Ginza offers a wide array of dining options to suit every palate. Savor traditional Japanese cuisine, indulge in world-class sushi, or experience the fusion of flavors at one of the district's trendy international eateries.
After a day of shopping and dining, immerse yourself in Ginza's vibrant nightlife. From chic cocktail bars to lively nightclubs, the district comes alive after dark. Catch a live performance at one of Ginza's theaters, or simply soak in the energetic atmosphere as you wander through the bustling streets.
With its unbeatable location and endless attractions, Ginza is a must-visit destination for travelers seeking a taste of Tokyo's vibrant charm. And with Hotel Sunroute Ginza as your home away from home, you'll experience the perfect blend of comfort and convenience during your stay in this dynamic neighborhood.
Convenient Airport Transfers to Hotel Sunroute Ginza
When it comes to traveling from the airport to Hotel Sunroute Ginza in Tokyo, Japan, you have several convenient options to choose from. If you are arriving at Haneda Airport, the nearest airport to the hotel, you can easily reach your destination by taking a taxi or using public transportation. The most time-efficient option is to take the Tokyo Monorail from Haneda Airport to Hamamatsucho Station, and then transfer to the JR Yamanote Line to reach Shimbashi Station. From there, it is just a short walk to Hotel Sunroute Ginza, located in the heart of the vibrant Ginza district.
If you are flying into Narita International Airport, you can also reach Hotel Sunroute Ginza with ease. The most popular and convenient option is to take the Narita Express (N'EX) train from the airport to Tokyo Station. From Tokyo Station, you can transfer to the JR Yamanote Line and get off at Shimbashi Station, which is just a few minutes away from the hotel. Alternatively, you can also take a taxi directly from Narita Airport to Hotel Sunroute Ginza, which offers a hassle-free and comfortable journey.
Explore the Vibrant Surroundings of Hotel Sunroute Ginza
Located in the heart of Tokyo, Hotel Sunroute Ginza offers easy access to several iconic landmarks and attractions. Just a short stroll away is the famous Ginza district, known for its upscale shopping, high-end boutiques, and luxurious department stores. Immerse yourself in the vibrant atmosphere as you explore the wide array of international brands, local designers, and trendy cafes and restaurants.
For a peaceful retreat amidst the bustling city, Hama Rikyu Gardens is a must-visit destination. This traditional Japanese garden, situated on the edge of Tokyo Bay, offers a serene escape with its picturesque landscapes, teahouses, and beautiful ponds. Take a leisurely walk along the garden's paths, admire the seasonal flowers, and enjoy a traditional tea ceremony in a tranquil setting.
Food enthusiasts will be delighted by the proximity of Tsukiji Jogai Market, a bustling seafood market that offers a unique culinary experience. Witness the lively auction of freshly caught fish and explore the vibrant stalls selling a variety of seafood delicacies. Indulge in the freshest sushi and sashimi, or try other local specialties like grilled seafood skewers and street food.
Nature lovers can visit Hibiya Park, a charming oasis in the heart of the city. This spacious park features lush greenery, colorful flower beds, and tranquil ponds, providing a perfect spot for a leisurely stroll or a picnic. Admire the seasonal blooms, relax under the shade of the trees, or simply soak in the peaceful ambiance.
History buffs can explore the Meiji Seimeikan, a historic building that showcases the architectural heritage of Tokyo. This former public hall, constructed in the Meiji era, now serves as a museum, displaying artifacts and exhibits that depict the city's rich history and culture.
These are just a few of the many attractions that await you near Hotel Sunroute Ginza. Whether you're seeking shopping, cultural experiences, or gastronomic delights, this hotel's prime location ensures that you can easily immerse yourself in the vibrant spirit of Tokyo.
Convenient Public Transport Stations near Hotel Sunroute Ginza
Hotel Sunroute Ginza is located in a prime location in Tokyo, surrounded by several public transport stations that provide easy access to various parts of the city. Just a short walk away from the hotel, you'll find the Shimbashi Train Station, Yurikamome Shiodome Train Station, Yurakucho Train Station, Hatchobori Train Station, Higashi Ginza Subway Station, Tsukiji Subway Station, Ginza Subway Station, Sakuradamon Train Station, and Kasumigaseki Station. With such a wide range of transport options available, exploring Tokyo has never been more convenient.
The Shimbashi Train Station, located nearby, is a major transportation hub that connects various train lines, including the JR Yamanote Line, which provides easy access to popular destinations such as Shibuya and Shinjuku. Yurikamome Shiodome Train Station is another convenient option, offering a scenic ride over the Rainbow Bridge to Odaiba, a futuristic entertainment district with stunning waterfront views. Yurakucho Train Station, on the other hand, is known for its direct connection to Tokyo International Forum, a popular venue for exhibitions and conferences.
For subway access, the Higashi Ginza Subway Station, Tsukiji Subway Station, and Ginza Subway Station are all within walking distance from the hotel. These subway stations provide access to multiple subway lines, allowing you to easily explore Tokyo's diverse neighborhoods and attractions. Whether you're planning to visit the historic Tsukiji Fish Market or indulge in luxury shopping in Ginza, these subway stations will be your gateway to an unforgettable Tokyo experience. With such a wide range of public transport options available, Hotel Sunroute Ginza is the perfect base for both business and leisure travelers seeking to explore the vibrant city of Tokyo.
Diverse Dining Options in the Heart of Ginza
Hotel Sunroute Ginza is surrounded by a plethora of dining options that cater to all tastes and preferences. For those looking to indulge in exquisite Japanese cuisine, Ginza Kagari Main Branch and Ginzasekitei are highly recommended. Both restaurants offer a delightful array of traditional dishes crafted with the finest ingredients. Shiseido Parlour, on the other hand, is a charming cafe that serves delectable desserts and afternoon tea sets, perfect for a mid-day treat. For those craving international flavors, Indian Curry Marunouchi and bills Ginza are excellent choices, serving authentic Indian cuisine and Australian-inspired dishes respectively. Tonkatsu Aoki Ginza is a must-visit for lovers of crispy breaded pork cutlets, while Ginza Ukai-Tei offers a sophisticated dining experience with their renowned teppanyaki dishes. For those seeking a unique culinary experience, Ginza Nair's Restaurant specializes in Indian-Japanese fusion cuisine, blending the best of both worlds. Lastly, Motsunabe & Shochu Rokumaru Tokyo Station GranAge is a popular spot for those looking to savor the flavors of traditional Japanese hot pot. With such a wide range of dining options just steps away from the hotel, guests at Hotel Sunroute Ginza are spoilt for choice when it comes to satisfying their taste buds.
Shop 'til you drop in Ginza
Hotel Sunroute Ginza is surrounded by an array of shopping landmarks that will satisfy any shopaholic's cravings. Just steps away from the hotel, you'll find Matsuya Ginza Department Store, a renowned shopping destination offering a wide range of luxury brands and trendy fashion items. For a taste of local craftsmanship, head to Iwate Ginga Plaza, where you can browse through a selection of traditional Japanese crafts and souvenirs. Yurakucho Marui Department Store is also nearby, known for its trendy fashion boutiques and unique concept stores. Art enthusiasts will appreciate the proximity of Creation Gallery G8, a contemporary art space showcasing works by emerging artists. If you're looking for affordable fashion, GU Ginza and UNIQLO Ginza store are must-visit destinations. For a touch of nature, HIBIYA KADAN offers a stunning selection of flowers and plants. Akita Furusato-kan and Katayama Bunzaburo Shoten are perfect for those seeking traditional Japanese textiles and fabrics. Lastly, don't miss out on exploring the vibrant streets of Ginza, known for its high-end boutiques, department stores, and flagship stores of renowned brands. With Hotel Sunroute Ginza as your base, you'll be perfectly positioned to indulge in a shopping spree like no other in Tokyo.
Affordable Luxury at Hotel Sunroute Ginza
Looking for a luxurious stay in the heart of Tokyo without breaking the bank? Look no further than Hotel Sunroute Ginza. With an average room price of just $127, this hotel offers exceptional value for money compared to the city's average price of $157.
Hotel Sunroute Ginza provides a unique blend of affordability and luxury, making it the perfect choice for both business and leisure travelers. The stylishly designed rooms are equipped with modern amenities and offer a comfortable retreat after a long day of exploring the vibrant city. From the moment you step into the elegant lobby, you'll be greeted by the warm and attentive staff who are dedicated to ensuring your stay is nothing short of perfect.
Not only does Hotel Sunroute Ginza offer great value for money, but its prime location in the bustling Ginza district adds to its appeal. With world-class shopping, dining, and entertainment options just steps away, you'll have everything you need at your doorstep. Whether you're indulging in high-end fashion boutiques, savoring delectable cuisine at local restaurants, or immersing yourself in the rich cultural heritage of Tokyo, Hotel Sunroute Ginza provides the perfect base for your adventures.
Experience the perfect balance of luxury, convenience, and affordability at Hotel Sunroute Ginza. Book your stay today and discover why this hotel is a top choice for travelers seeking a memorable stay in Tokyo.
Fantastic Hotel with Great Location and Friendly Staff
Hotel Sunroute Ginza in Tokyo is a fantastic hotel that offers great value for money. The location is very good, making it convenient for guests to explore the city. The staff at the hotel are friendly and helpful, providing excellent service. Their English is also excellent, ensuring smooth communication for international travelers. The hotel itself is clean and modern, creating a comfortable and pleasant atmosphere. Guests appreciate the hotel's great location, cleanliness, and the wonderful staff. With such positive experiences, it's no wonder that visitors would definitely choose to stay at Hotel Sunroute Ginza again.
Exceptional Service and Prime Location
Hotel Sunroute Ginza in Tokyo, Japan, has garnered high praise from its satisfied guests. With an overall rating of 8.5, this hotel offers exceptional service and a prime location that keeps guests coming back for more. The staff at Hotel Sunroute Ginza has received an impressive rating of 8.7 for their exceptional performance, ensuring that every guest feels valued and well taken care of during their stay.
In addition to the outstanding service, Hotel Sunroute Ginza boasts a location that is second to none. With a rating of 8.6 for its prime location, guests can easily explore the vibrant city of Tokyo. Situated in the heart of the famous Ginza district, guests are just steps away from luxury shopping, renowned restaurants, and exciting entertainment options. Whether guests are looking to immerse themselves in the local culture or simply enjoy the convenience of a central location, Hotel Sunroute Ginza offers the perfect base for their Tokyo adventures.
Furthermore, Hotel Sunroute Ginza ensures a comfortable and clean stay for its guests. With an impressive rating of 8.8 for cleanliness and 8.0 for comfort, guests can expect well-maintained rooms and a peaceful environment to relax in after a long day of exploring. The hotel's facilities, rated at 8.0, provide everything guests need for a comfortable stay, including modern amenities and convenient services.
With its exceptional service, prime location, and commitment to cleanliness and comfort, Hotel Sunroute Ginza is the ideal choice for travelers seeking a memorable stay in Tokyo.
Excellent8.1
Facilities
Excellent8.7
Location
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Excellent
10 most recent verified ratings received by the property
Most recent
From 7,686 reviews
•Nearby Transport: Access to Higashi Ginza, Takaracho, Ginza-Itchome, Kyobashi, and Tokyo Station stays convenient, and several reviews mention easy connections across Tokyo from nearby subway lines. (24 mentions)
•Room Cleanliness: Clean rooms and reliable housekeeping stand out, with many reviews mentioning spotless spaces, daily cleaning, and neatly refreshed rooms. (21 mentions)
•Nearby Shopping: Walking access to Ginza’s main shopping street, Chuo Dori, Ginza Six, Itoya, flagship stores, cafes, and nearby malls stands out, with FamilyMart, Lawson, 7-Eleven, Natural Lawson, and A-Mart close by. (20 mentions)
•Breakfast: Breakfast gets strong feedback for the ¥2,000 buffet, with Japanese and Western dishes, fresh fruit, pastries, drinks, and a convenient start before heading out. (17 mentions)
•General Services: Friendly, polite, and professional service appears often, with staff handling questions, requests, and day-to-day needs smoothly. (16 mentions)
•Value for Money: Value stands out for Ginza, with many reviews calling the stay affordable, well priced, or worth paying for the location, cleanliness, and breakfast. (15 mentions)
Location
Service
Cleanliness
Room size
Value for money
Breakfast
Room comfort
Bathroom
Walkability
9.2Exceptional
The price is very reasonable and the room is slightly more spacious than other accommodations in Tokyo, which made it easy to open my suitcase and organize my belongings. It's a bit of a distance from the station, but since it's between Tokyo Station and Ginza, it was perfect for sightseeing.
Thank you so much for taking the time to share your wonderful review! We are absolutely thrilled to hear that you found our hotel to offer great value for your money. Space can indeed be hard to come by in Tokyo, so we are delighted that our slightly larger room layout gave you plenty of space to comfortably open your luggage and organize your belongings. It is also fantastic to hear that our location served as a perfect base for your sightseeing, nestled conveniently right between Tokyo Station and Ginza! While we are a short walk from the nearest station, we hope the accessibility to these prime areas made your exploring enjoyable and seamless. Thank you once again for your kind words and for choosing to stay with us. We would be absolutely honored to welcome you back on your next trip to Tokyo! Hotel Sunroute Ginza
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9.6Exceptional
At first, I didn't think I would even write a review, so I didn't take any pictures. The only photo I took was on the last day when checking out. I liked it; it was better than I expected. At first, I was a bit scared because the hotel looked old. But we stayed for two nights and slept comfortably. It's just a few steps to Ginza. If anyone is looking for a reasonably priced hotel in a shopping area, I highly recommend this one. I have just one complaint: the carpet doesn't look very clean. Other than that, it was great!
Thank you very much for sharing your kind feedback with us. We are delighted to hear that you enjoyed your stay and that our location in the heart of Ginza made your trip more convenient. It is wonderful to know that you slept comfortably and found our hotel better than expected. We truly appreciate your comment regarding the carpet. Your feedback is very valuable, and we will share it with our housekeeping team to ensure improvements are made. We hope to have the pleasure of welcoming you back on your next visit to Tokyo. Hotel Sunroute Ginza
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7.6Very good
Used for watching a live event. By booking early, the accommodation fee was relatively cheap. I didn't have high expectations, but the room was simple and very clean. There were no issues with the smell of drainage, and the bathroom was spacious. The staff's service was very good. Breakfast was neither particularly good nor bad. I had lunch before check-in, and it was fairly tasty. What concerned me was that the refrigerator's temperature wasn't very low, and it seemed the water server was installed on another floor. It was a bit hard to find, but I would like to use it again.
この度はご宿泊いただき、またライブ観戦という特別なご予定の中で当館をお選びいただき誠にありがとうございます。 お部屋の清潔さやスタッフの対応につきまして、お褒めの言葉を頂戴し大変嬉しく存じます。 一方で、冷蔵庫の温度やウォーターサーバーの設置場所につきましてご不便をおかけし申し訳ございません。いただいたご意見は今後の改善に活かしてまいります。 また、館内の場所が分かりにくかったとのこと、案内方法についても見直しを進めてまいります。 チェックイン前のランチもお楽しみいただけたようで何よりでございます。 次回もご利用いただけるとのお言葉が、スタッフ一同にとって大きな励みとなります。 またお会いできる日を心よりお待ちしております。 ホテルサンルート銀座
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8.4Excellent
I wanted to request a late-night check-in, so I contacted you to send my carry-on in advance. It is often placed in the entrance hall, which is passed by many unspecified people, but I felt very relieved when I checked in and found that it had already been delivered to my room. The amenities were also well-equipped, and the lavender-scented body soap was very comforting and soothing for my tired body. However, I found it inconvenient that the only mirror is in the bathroom when I needed to do my makeup (there is a large full-length mirror in the entrance). It is a clean hotel, and the staff's response was very pleasant. If the opportunity arises, I would definitely like to use your services again. Thank you!
この度は当ホテルにご宿泊いただき、また温かいご感想をお寄せいただき誠にありがとうございます。 事前にお荷物をお送りいただいた際にご安心いただけたとのこと、大変うれしく拝読いたしました。 アメニティ、とくにラベンダーの香りのボディソープをお気に召していただけたことは、スタッフ一同の励みとなっております。 一方で、お部屋の鏡につきましてはご不便をおかけし申し訳ございません。 お部屋にはテーブル上に化粧用の鏡をご用意しておりますが、追加の鏡の貸し出しも承っております。 次回ご宿泊の際には、どうぞお気軽にフロントへお申し付けください。迅速にご対応させていただきます。 今後も皆さまに快適にお過ごしいただけるホテルを目指し、サービス向上に努めてまいります。 またご縁がございましたら、ぜひお迎えできますことを心よりお待ちしております。 この度は素敵なご感想をお寄せいただき、誠にありがとうございました。
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8.4Excellent
“A narrow but comfortable place.”
I brought two suitcases, but since I couldn't unfold them, I had to take all my stuff out and live out of them. Fortunately, there's space near the fridge and electric kettle, and there are a sofa and table, so it's nice to eat in the accommodation with takeout or groceries. On the second floor, there's an ice maker, microwave, and water purifier, so water is not provided. The staff in the lobby were friendly and greeted well, and the hotel was quiet, which I liked! The bedding was also satisfactory! The bathroom had a smell, but since I stayed for three nights, I got used to it, and it was okay. The water was almost hot spring level, so I enjoyed taking half baths a lot!😁
Thank you very much for staying with us and for sharing your detailed feedback. We are happy to hear that you found our hotel comfortable and enjoyed the quiet atmosphere, friendly staff, and our bedding. It is also great to know that the hot water helped you relax during your stay. We apologize for the limited space in the room and the inconvenience with opening your suitcases. We are glad the sofa, table, and available amenities made your stay more convenient. Thank you as well for mentioning the facilities on the second floor. Regarding the bathroom smell, we are sorry for the discomfort and will continue working to improve this area. We appreciate your understanding during your 3‑night stay. We truly hope to welcome you back again on your next visit to Tokyo. Thank you for choosing Hotel Sunroute Ginza.
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