Hotel Sunroute Higashi Shinjuku
Hotel Sunroute Higashi Shinjuku
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Standard Single - Room plan Hotel Sunroute Higashi Shinjuku
Standard Single - Room plan
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Lobby
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Location
Excellent
8.6
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Hotel Sunroute Higashi Shinjuku

Recently renovated
Excellent location
Stay in the heart of Tokyo
Have a question for Hotel Sunroute Higashi Shinjuku?
Excellent
From 2472 reviewsSee what guests said
8.2
Recommended by 96% of guests
  • 120 meters to public transportation

  • Heart of the city

  • Currency exchange

  • Free Wi-Fi in all rooms

Room choices
8.2
Excellent
Room comfort & quality
12 travelers are looking at this property right nowBook now before it's too late!
Standard Single
Standard Single
...
  • City view
  • 15 m²/161 ft²
  • 1 double bed
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Twin Standard
Twin Standard
...
  • City view
  • 21 m²/226 ft²
  • 2 single beds
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Economy, One Double Bed
Economy, One Double Bed
...
  • City view
  • 15 m²/161 ft²
  • 1 double bed
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Ladies Single Room
Ladies Single Room
...
  • 15 m²/161 ft²
  • Non-smoking
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Ladies Single Room
Ladies Single Room
...
  • 15 m²/161 ft²
  • Non-smoking
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Twin Standard
Twin Standard
...
  • 22 m²/237 ft²
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Single Standard
Single Standard
...
  • 15 m²/161 ft²
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LADIES Single Room Non-Smoking
LADIES Single Room Non-Smoking
...
  • Non-smoking
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Standard Twin Room for Single Use Non-Smoking
Standard Twin Room for Single Use Non-Smoking
...
  • Non-smoking
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Standard Semi-Double Room Non-Smoking
Standard Semi-Double Room Non-Smoking
...
  • Non-smoking
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More about Hotel Sunroute Higashi Shinjuku

More about Hotel Sunroute Higashi Shinjuku

An overview

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Nearest essentials

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What they offer

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What's nearby

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Guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (2472)Booking.com Reviews (1919)
8.2
Excellent
Read reviews from:
Cleanliness8.6
Facilities7.7
Location8.6
Room comfort and quality8.2
Service8.3
Value for money8.2
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Room type
Standard Single
Twin Standard
Economy, One Double Bed
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Showing 1860 verified guest comments
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9.6
Lourdes from Philippines
Couple
Economy, One Double Bed
Stayed 5 nights in May 2018
Good location and very friendly staff”
I would like to commend the staff for being so polite and helpful especially in guiding us un our train rides. I find language as a great barrier in having a good time in Japan but because of them they help us navigate our way through. The rooms are clean and well kept. The Hotel itself is just right beside Higashi Shinjuku Station which is very accessible.
Reviewed May 23, 2018
8.8
Jason from Singapore
Solo traveler
Economy, One Double Bed
Stayed 3 nights in March 2018
Tight room”
I think the staff mixed up our rooms since we've booked two. Having a couple stay in a single and the solo in a double..
Reviewed May 22, 2018
Thank you for staying with us. We appreciate your feedback. We apologize for your rooms mixed up. We are making improvements with our service and we appreciate your feedback on this areas. Once again, thank you for choosing us and we are looking forward to your next visit! Hotel Sunroute Higashi Shinjuku Front desk manager
Responded May 23, 2018
Hotel Sunroute Higashi Shinjuku
8.0
Siang from Australia
Couple
Economy, One Double Bed
Stayed 7 nights in May 2018
Good location. Clean. ”
Typical Japan squeezy space but compensated with good quality cleanliness and staff. Good location with access to 2 subway lines n many convenience stores n eateries. You can actually walk to Shinjuku main shopping dining area and JR station for Nex airport transfer. The negative is the constant of ambo with verbal loudhailer shouting throughout the nights.
Reviewed May 19, 2018
Thank you for staying with us. We appreciate your feedback. We are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded May 21, 2018
Hotel Sunroute Higashi Shinjuku
8.4
Jaclyn from Australia
Couple
Economy, One Double Bed
Stayed 6 nights in May 2018
Good overall”
Pros Next to train station Away yet close enough to noisy main Shinjuku Lots of eateries Few shops away Lawson convenience store has post box for rental pocket wifi drop off Cons Room is small Clothes dryer isn't powerful enough to do its job even after 3 hrs Bed is on the firm side Terrible pillow. Flat, lumpy with bean bags fillings Overall ok for short stay if you value convenience
Reviewed May 18, 2018
Thank you for staying with us. We appreciate your feedback. To ensure your comfortable experience here next time, we will improve our facilities including pillows as soon as possible. We are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded May 21, 2018
Hotel Sunroute Higashi Shinjuku
6.0
BeLL from Singapore
Group
Economy, One Double Bed
Stayed 7 nights in May 2018
good location”
subway just directly beside hotel. lot of eateries around. the only negative is housekeeping left the rubbish bag on the table, which not acceptable at all. we were shocked to see the bag of rubbish left it on the table when we will back to our room.
Reviewed May 17, 2018
Thank you for staying with us. We appreciate your feedback. We apologize for unpleasant experience about housekeeping during your stay. We are making improvements with our housekeeping and we appreciate your feedback on this areas. Once again, thank you for choosing us and we are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded May 21, 2018
Hotel Sunroute Higashi Shinjuku
8.4
Jacqueline from Malaysia
Couple
Economy, One Double Bed
Stayed 8 nights in May 2018
Great location just next to metro station”
The best location just next to Higashi shinjuku metro station, take the B2 exit hotel just next to it, super convenient with Lawson, 7-11 around the corner. I stayed here 8 nights and find it really good. The double room is compact and small but as we know the size of hotel in Tokyo is small. Will highly recommend this hotel and will definitely come back again if I will visit Tokyo.
Reviewed May 13, 2018
Thank you for staying with us. We appreciate your feedback. Thank you for your favorable feedback. It really warms our hearts! Our warm hospitality awaits your return sometime soon. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded May 17, 2018
Hotel Sunroute Higashi Shinjuku
7.2
stacey from Malaysia
Group
Economy, One Double Bed
Stayed 6 nights in May 2018
Convenient location”
Great location. Very near subway and easy access to tourist spot via subway. However, its very noise with siren sound as nearby hospital. Overall experience is great with clean room and easy access to every spot.
Reviewed May 12, 2018
Thank you for staying with us. We appreciate your feedback. We accept quiet side room in advance (for next time). Once again, thank you for choosing us and we are looking forward to your next visit! Hotel Sunroute Higashi Shinjuku Front desk manager
Responded May 17, 2018
Hotel Sunroute Higashi Shinjuku
9.2
Wong from Malaysia
Couple
Economy, One Double Bed
Stayed 4 nights in April 2018
Value for money”
Overall is good and value for money if you are a budget traveler. Standard room pretty small so i think not suitable for family with kids, couple or single traveler is fine but cant fit in big luggage otherwise will block the walkway. Pretty far to JR line but if u take local subway then is fine.
Reviewed May 09, 2018
Thank you for staying with us. We appreciate your feedback. For next time, we recommend standard twin room that has more space in room. Once again, thank you for choosing us and we are looking forward to your next visit! Hotel Sunroute Higashi Shinjuku Front desk manager
Responded May 17, 2018
Hotel Sunroute Higashi Shinjuku
7.2
Nevenka from Australia
Group
Standard Single
Stayed 2 nights in May 2018
Right next to metro”
Comfortable, relatively good location, good sized rooms for Tokyo.
Reviewed May 08, 2018
Thank you for staying with us. We appreciate your reviewing. We are looking forward to your next visit! Hotel Sunroute Higashi Shinjuku Front desk manager
Responded May 17, 2018
Hotel Sunroute Higashi Shinjuku
8.0
Malik from Indonesia
Family with young children
Economy, One Double Bed
Stayed 3 nights in January 2018
Worth it”
Hotel location near MRT Station and near family restaurant
Reviewed May 04, 2018
Thank you for staying with us. We appreciate your feedback. Our warm hospitality awaits your return sometime soon. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded May 17, 2018
Hotel Sunroute Higashi Shinjuku
7.6
katherine from Singapore
Group
Economy, One Double Bed
Stayed 3 nights in April 2018
Room is pathetic small ”
Though its my second time staying in this hotel. Our first choice is to stay shinjuku sunroute as we had yet to try. But its fullybooked as usual. Higashi sunroute room is really too small that i had a hard time opening up my big luggage. Or rather i can only open half of it. Toilet is already so small i don't understand why they install the bath tub instead of standing shower. Might as well make it a standing shower and i believe the toilet will look more decent. All in all, this hotel is clean. Location is good too. Except those Staff's attitude can be improved. They had a snobbish look when we check in. I have no idea why. We weren't rowdy nor rude. We were polite towards them.
Reviewed April 30, 2018
Thank you for staying with us. We appreciate your feedback. If you stayed in ecomony double room, we recommend standard twin room that has more space in room. We apologize for our attitude if we made you feed bad about it. We will improve our service, thank you for point it out. Once again, thank you for choosing us and we are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
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Hotel Sunroute Higashi Shinjuku
6.8
Merve from Germany
Couple
Economy, One Double Bed
Stayed 3 nights in March 2018
City-trip hotel”
Our stay in Sunroute was nice, hotel room was small but okay for Tokio. But the bathroom stinked like some sort of spice and this never left the room. Staff was impersonal, we reached to the restaurant at 10:30 and the breakfast was over, we said we would still like to order something and pay and they said they open up in an hour for lunch time, this wasn't the friendliest attitude, as there were other guests in the restaurant still eating. Hotel is right next to the metro station, this was great, once you walk out of metro you're at your hotel at the same time. Overall it was a nice stay, but could me more attention to detail, as there were nice hotels in Tokio for this price.
Reviewed April 26, 2018
Thank you for staying with us. We appreciate your feedback. We aplolgize for the unpleasant experience at restaurant Royal host. We will continue to improve our service. Once again, thank you for choosing us and we are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded April 30, 2018
Hotel Sunroute Higashi Shinjuku
10.0
MASAAYU from Malaysia
Family with teens
Economy, One Double Bed
Stayed 4 nights in April 2018
BEST HOTEL EVER”
We were there recently for 5 days and we stayed here. Room ammenities were plenty and clean.. Nice bed.. nice hot water bath. you.dont need to bring toiletries as they provide more than enough. hotel is so near to 7e.. Lawson.. higashi-shinjuku statìon, mc D... pepper lunch and 24 hr sushi joint across the road. theres a foreign currency machine at the lobby with a weighing machine for luggage. about 5 mins by uber to shinjuku express bus station which is another plus. excellent overall.
Reviewed April 25, 2018
Thank you for staying with us. We appreciate your feedback. We will continue to improve our service and keep our facilities clean and comfortable. Once again, thank you for choosing us and we are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded April 26, 2018
Hotel Sunroute Higashi Shinjuku
8.8
KUNG from Hong Kong
Couple
Economy, One Double Bed
Stayed 4 nights in February 2018
good location”
The hotel is just next to the subway station. Unexpectedly convenient to other major tourist spots. But the area is not tourist-friendly when getting back to airport. Especially we had an early flight, there is no Uber, no subway train, no hotel co-operating transportation. We were asked to book a taxi by ourselves. Other than that, it is a not bad hotel
Reviewed April 23, 2018
Thank you for staying with us. We appreciate your feedback. We are sorry that we couldn't help you with transportation. We could book a taxi, but they take extra charge for reservation, that's why we recommended you to catch one on the street. We are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded April 26, 2018
Hotel Sunroute Higashi Shinjuku
5.2
Kai from Singapore
Couple
Economy, One Double Bed
Stayed 7 nights in April 2018
14days of staying in the hotel”
Hi, Pros of staying in the hotel: First - the location of the hotel is really good for shopper. Second - taking a bus to travel to shopping district and bus terminal (which Shinjuku bus terminal provide other bus service to other area) Third - near quite a lot of eatery (open till quite late) and convenient stores like Lawson and seven eleven. Cons: First - when I check in and checking the room, I saw some hair around the bathtub area. Second - toilet cover especially inner area and underneath have some unpleasant stain. Third - the receptionist was not really helpful when I ask her on the printing service at the hotel lobby. She never really give a clear instruction on what channel is she talking about and when I went back n asked her, her expression was not very nice. Overall, for the location sake, I will stay back to the same hotel.
Reviewed April 22, 2018
Thank you for staying with us. We appreciate your feedback. We will continue to improve our service and cleanliness, thank you for point them out. We are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded April 26, 2018
Hotel Sunroute Higashi Shinjuku
8.8
Kristine from Singapore
Couple
Economy, One Double Bed
Stayed 3 nights in March 2018
Tokyo - Spring 2018”
Location is very near to train station. Good value for money
Reviewed April 22, 2018
Thank you for staying with us. We appreciate your feedback. We will continue to improve our service and keep our facilities clean and comfortable. We are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded April 26, 2018
Hotel Sunroute Higashi Shinjuku
6.8
Anik from Canada
Couple
Economy, One Double Bed
Stayed 1 night in April 2018
Good”
It is an ok hotel but nothing more. It is next to a metro but not a major station so your travelling time is extended. The floor had a wierd and unpleasant smell like it laked venting. The staff was nice but didn’t go out of their way when I asked for an extra pillow (because the ones in the room are tiny), they asked me to come and get it downstairs at the lobby instead of bringing them to the room. The room was very small but very clean. The overall experience was ok but I wouldn’t go back there. For just a little bit more money, i highly recommend the Sunroute Plaza Shinjuku, which is the same hotel chain but with way better accommodations, staff and location.
Reviewed April 21, 2018
Thank you for staying with us. We appreciate your feedback. We will continue to improve our service and keep our facilities clean and comfortable. We are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded April 26, 2018
Hotel Sunroute Higashi Shinjuku
8.8
Fendy from Indonesia
Solo traveler
Standard Single
Stayed 3 nights in April 2018
excellent hotel in Tokyo”
1. Location wise is next to exit B2 Higashi Shinjuku train station. 2. Walkable to shops and resto. 3. Small but effeciently well decorated. 4. Very clean room, bathroom ane hallway. 5. Hotel ia very minimalistic decorated. 6. This is an excellent 3* hotel. 7. No complaint from us who are visiting for touristing and shopping.
Reviewed April 21, 2018
Thank you for staying with us. We appreciate your feedback. We will continue to improve our service and keep our facilities clean and comfortable. We are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded April 26, 2018
Hotel Sunroute Higashi Shinjuku
9.6
Andrias from Indonesia
Couple
Economy, One Double Bed
Stayed 3 nights in April 2018
Lovely place, friendly staff”
This place is very close to the public transportation, the room is clean and the staff are friendly, would love to come back here some day
Reviewed April 12, 2018
Thank you for staying with us. We appreciate your feedback. We will continue to improve our service and keep our facilities clean and comfortable. We are looking forward to serving you again. Hotel Sunroute Higashi Shinjuku Front desk manager
Responded April 15, 2018
Hotel Sunroute Higashi Shinjuku
10.0
Yan from Malaysia
Couple
Economy, One Double Bed
Stayed 5 nights in March 2018
So convenient!”
The location is so convenient! Less than 100m away from the train station exit. Many convenient store around. There’s a 24 hours bento shop beside McDonald’s!
Reviewed April 05, 2018
Thank you for staying with us. We appreciate your feedback. We are looking forward to serving you again! Hotel Sunroute Higashi Shinjuku Front desk manager
Responded April 08, 2018
Hotel Sunroute Higashi Shinjuku
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