Exceptional”

Hotel is very close to Shinjuku station ( about 5-10 min walk) and many convenience stores like Lawson and family Mart. Rooms are quite small but that's to be expected of Tokyo. Definitely will be staying at this hotel again when I go back to Tokyo.

Tokyo 7D6N”

Pros: Japan hotel rooms are expected to be very small and compact. Glad I booked the room with queen size bed. Location is very good. Room is comfortable since we will be out most of the day. Cons: Laundry service is only available at 5, 8 and 11 level which is very challenging as many people washed clothes. It will be better if there are more washing machines and dryers. Wish the hotel has gym or swimming pool facilities.

Excellent location”

Room size is small but that is pretty standard for Tokyo. Near station with many lines. Really recommended!

Great Location”

A bigger room option is highly recommended for families with one child. Otherwise, the location, etc is fantastic. The airport limousine bus does not stop at the hotel from the airport in the morning though.

Convenient Location”

Excellent convenient location, definitely will stay again

Amazing location and a surprisingly cozy room”

Hotel rooms in Japan are smaller in general but the room I stayed in was still very comfortable. The room was cleaner and more comfortable than some 4-star places I've stayed at.

Second Stay at Sunroute Shinjuku”

Pros: 1. The hotel is right next to the Shinjuku subway station esp Oedo Line and Shinjuku Line. 2. Long umbrellas were provided on rainy days. 3. Airport Limousine at the doorstep 4. Attentive and efficient staff 5. Near Takashimaya, surrounded by quite a few convenient stores, MacDonalds and Yoshinoya Cons 1. Would be better if complimentary bottles of water is provided daily as not every traveller would remember to cool the boiled water from the kettle prior to leaving for the day’s outing.

Staff efficient but not friendly ”

This is my default hotel in Tokyo. I like the location . Rooms are small but as little time is spent in room I can overlook this . Though I have stayed here at least twice a year and some staff I am sure recognise me but there is little effort to be friendly . Efficient though so no complaints

Excellent”

Best location to stay while in Tokyo. Shinjuku station subway is just around the corner from the hotel. Limousine bus with dropped off and picked up from Narita airport right at hotel entrance. Internet is very good. Lots of restaurants including Mc Donald around the area + family mart and 7-Eleven. Hotel room is small but it’s a common for all hotels in Tokyo. Highly recommended

Great location ”

Very good location. 5 mins walk to the JR Shinjuku station and bus terminal. McDonald’s and few eating places are just a stone’s throw away. Staff were friendly. However, we have to pay to watch the shows on the tv.

Excellent”

Probably it's at the city most staffs can converse in English fluently, and fast in responding to messages / emails, too bad i reached at 10pm and leaving early next morning, don't have much time to explore further.

Great location ”

This place came recommended for its location - a stone throw away from Shinjuku station. It is a busy hotel. As with a lot of hotels in this region, check in time is only at 3pm (even if they have the room available since check out time is at 10-11ish am for most places). They do store your luggage for you if you are early. The buses to both airports also stops at the hotel, which is really convenient. You can get the bus ticket at the hotel and wait at the hotel for the bus (instead of lugging your luggage to the station etc to get there on your own). Hotel staff was very helpful and patient when we got our bus tickets - as there were 4 of us, flying out at 3 different times and date, from 2 different airports and terminals. They will estimate the time for you as well if this is your first time. Will definitely recommend this hotel.

Excellent location, Friendly staff, clean and spacious room”

Location is very near JR Shinjuku Station. Very accessible. Hotel is clean and secure with card access into the lifts and rooms. Staff is friendly and helpful. Room is clean and spacious. Housekeeping is excellent. Lawson's is across the road, and within 8 minutes of main shopping belt. Brilliant.

Convenient and Must-Stay”

Sunroute Plaza Shinjuku is very conveniently located at Shinjuku Station. Fantastic location and the staffs were very very helpful and fluent in English. Room was cosy (comfortable size for 1). Bed was really comfortable. I had the buffet breakfast on one of the days. Was not particularly impressed with the breakfast spread but was decent. There are loads of food places around Shinjuku for you to grab breakfast. Will definitely stay at this hotel again.

Exceptional hotel”

Within 3 mins walk to subway/JR stations, Takashimaya, Isetan and other shopping centres. Restaurants are plentiful. There are a few cafes right across the hotel if breakfast is not included in the hotel. Airport limo (pickup & drop off) is right in front of the hotel. This makes life a lot easier. Perfect location for us - couldn’t ask for more. Will be back when we next visit Tokyo.

Excellent”

Stay here many times because of its location, front office staffs dont reflect japanese hospitality, may be its at tokyo. Not helpful at all. I was there during the golden this time. And i plan to sent my lugguage to yamagata, usually we need to sent one day ahead. This time 3 have asked 3 staff and 3 different anwers, 1, need 2 day ahead. 2. Will not guarantee as its golden week the luggage may be arrive in 2, 3,4 , or aweek ( omg how can they aswers thia kind of question? Why don't just aswer there is no luggage services, instead of no guarantee how many day or may be a week your luggage will reach u. 3. I ask again for the 3rd time, answer. May be in 1-2 day will arrived. Will consider other hotel for my next visit.

Great location but staffs are not helpful”

Room are clean and comfortable. Location are excellent. Only one thing should be improved front desk staffs are not helpful. We have ordered the stuff to the hotel. We shown them the receipt but they always response that they did not receive our parcel. After that, we let Japanese people talk with them. Finally I got my parcel but it spent time one month.

Great location but staffs are not helpful”

Room are clean and comfortable. Location are excellent. Only one thing should be improved front desk staffs are not helpful. We have ordered the stuff to the hotel. We shown them the receipt but they always response that they did not receive our parcel. After that, we let Japanese people talk with them. Finally I got my parcel but it spent time one month.

👍🏼”

•good location, near to Shinjuku Station, but preferred taking Yoyogi, cause it’s less busy •there are laundromats on few floors

perfect location”

The hotel is accessible by train. The malls and restaurant start right outside the hotel. We stay here whenever we go to Tokyo.