Hotel Sunroute Plaza Shinjuku
Hotel Sunroute Plaza Shinjuku
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9.2
Exceptional

"Excellent location, staff are polite with good English."

Pui B.

|

April 15, 2018

Superior Single - Non-Smoking Hotel Sunroute Plaza Shinjuku
Superior Single - Non-Smoking
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Lobby Hotel Sunroute Plaza Shinjuku
Lobby
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Lobby Hotel Sunroute Plaza Shinjuku
Lobby
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Interior view Hotel Sunroute Plaza Shinjuku
Interior view
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Exceptional
Location
9.3
See all 6 photos Hotel Sunroute Plaza Shinjuku
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What guests are saying:
Great location, and good value
Duncan from Hong Kong
Business traveler
Very nice and clean, will come back.
Supinda from Thailand
Solo traveler
The location is really convenient as it is near shinjuku station and the malls and convenience store and macdonalds
Chua from Singapore
Family with young children
nice hotel but room is small
SHIH from Canada
Couple
nice hotel, the size for a room in Japan is relatively Big and the location is SuperB. walking distance from shinjuku station, restaurants just outside the hotel and Takashimaya mall is walking distnace too. :)
marielen from Philippines
Couple
Good services and the staff spoke good english
Chi from Hong Kong
Couple
The hotel is very near to various food chain and also the train station. Just cross a bridge and you will reach Takashimaya. The staff are friendly and welcoming. They even helped me to book a airport transfer.
Wan
Group
We are frequent visitors to Japan & always stay here because the location is very close to Shinjuku Station & very convenient. The Airport Limo Bus stop is also located at this hotel too. Transports you to both Narita & Haneda Airports.
Francine from United States
Couple

Hotel Sunroute Plaza Shinjuku

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 10562 reviewsSee what guests said
8.3
/
10
Excellent cleanliness
8.6
Recommended by 93% of guests
Value for money8.1
Distance to city center0.2 km
Location rating9.3
Nearest airportHaneda International Airport (HND)
Distance to airport16.4 km
  • 430 meters to public transportation

  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 46 times since yesterday
Standard Twin Non-Smoking
Standard Twin Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
  • 2 single beds
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Superior Single - Non-Smoking
Superior Single - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 single bed
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Economy Double Room - Non-Smoking
Economy Double Room - Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
  • 1 semi double bed
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Standard Queen Non-Smoking
Standard Queen Non-Smoking
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
  • 1 queen bed
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Ladies Single Room
Ladies Single Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
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Ladies Single Room
Ladies Single Room
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
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Standard Double Room
Standard Double Room
...
  • Room size: 18 m²/194 ft²
  • Non-smoking
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Standard Single
Standard Single
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices
Standard Double Room
Standard Double Room
...
  • Room size: 18 m²/194 ft²
Enter dates to see prices
Standard Single
Standard Single
...
  • Room size: 15 m²/161 ft²
  • Non-smoking
Enter dates to see prices

What people love about the property

  • 10.0
    Exceptional

    "Love the convenient location."

    Kee

    |

    February 11, 2017

  • 10.0
    Exceptional

    "Service was very approachable and friendly."

    Jonathan

    |

    July 3, 2016

  • 9.6
    Exceptional

    "Front desk staff were friendly and spoke good english."

    Jill

    |

    June 1, 2017

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More about Hotel Sunroute Plaza Shinjuku

More about Hotel Sunroute Plaza Shinjuku

9.6
Exceptional

"?? a very nice stay."

stepfanny

|

March 13, 2018

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Good to stay, will come again"

HO

|

September 2, 2017

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (10562)Booking.com Reviews (6525)
8.3
/
10
Cleanliness8.6
Facilities7.9
Location9.3
Room comfort and quality8.3
Service8.3
Value for money8.1
Provided by verified guests of Agoda
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All guests (10562)
All room types

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Showing 8128 verified guest comments
12345
8.8
Excellent
David from Indonesia
Family with young children
DOUBLE ECONOMY - ROOM ONLY
Stayed 1 night in December 2018
Location, Location, Location”
Tiny room, tiny bed, but what to expect, this is Jpn tho. Location is the main attraction of this hotel. Only a short walk from the JR, Subway Shinjuku st. And a direct limo bus from/to haneda or narita. Quiet pricey for a small room, but walking distance surround shinjuku. And more quiet than the hustling area of kabukicho.
Reviewed January 10, 2019
8.4
Excellent
MEI from Hong Kong
Couple
Stayed 4 nights in December 2018
Excellent location”
We picked this hotel because of its good location which is close to shinjuku station where many train lines run through. The room is clean but very small, just enough to put our lugguage. The airport limousine has a stop at the hotel which is very convenient for the guests. Overall we had a good experience.
Reviewed January 02, 2019
7.2
Very good
Jack from Singapore
Family with young children
Economy Double Room - Non-Smoking
Stayed 4 nights in November 2018
Clean Hotel Near Major Transport”
Walking distance to Shinjuku station. We managed 3 big wheeled luggage with 2 adults and 2 kids. Only need to cross 1 street to pedestrian walkway to Shinjuku Station with subway, intercity trains and airport shuttle bus. Hotel had airport shuttle (chargeable) pickup but ends at 5pm. Clean rooms, but staff were “clinical”. Not unfriendly, but they give just enough information when asked. Will stay here again for the good location.
Reviewed January 12, 2019
6.8
Good
Hoe from Singapore
Couple
Economy Double Room - Non-Smoking
Stayed 2 nights in January 2019
Good location, great counter staff. ”
Hotel is well maintained. Jus a short walk from Shinjuku. Provides coin washing machine n even a microwave at level 8. Room is average to me but what makes my stay hassle free is the counter staff. Most (if not all) of them speak English well. Very polite and patient. From my request of booking a Airport bus to checking of certain locations, it’s easily fulfilled.
Reviewed January 08, 2019
10.0
Exceptional
Louise from Indonesia
Couple
Economy Double Room - Non-Smoking
Stayed 5 nights in November 2018
Good service, good location”
Thank you so much for surprising us with Sparkling wine due to our honeymoon. 1. we asked some help to open the window, and one of the manager willing to help us and went to our room to opened it (we really apologize, we forgot his name). Thank u anyway 😊 2. All staff can speak english. 3. Very near to Shinjuku station (JR) 4. Cross the hotel have Family mart, Starbucks, Takashimaya mall and others mall as well 5. Lots of restaurants and bars in this area. 6. The room is OK, our 2 big luggages could be open in the room and still have some space to walk. You wont regret for staying here! We will return to stay here again! Thank you for the hospitality.
Reviewed December 10, 2018
8.0
Excellent
Woo from Singapore
Couple
Economy Double Room - Non-Smoking
Stayed 5 nights in November 2018
Very good”
The room was not very clean, there were dust on the higher part of the walls. The bidet spray jet was not cleaned, with some mildew spots. Mixing the water for showering was not easy as hotel is using the 2 turn knob style for cold and hot water. Water wastage is higher for this type of tap. Location was the best part of our stay. Room rate was expensive compared to some business hotels with similar size and amenities we stayed before in Japan.
Reviewed December 03, 2018
8.4
Excellent
Si from Singapore
Couple
Semi-Double Room
Stayed 2 nights in November 2018
Near train station and clean”
The staff we encountered here could all speak English and understand English. Within 10mins walk from Shinjuku station and eateries like Yoshinoya and Malls like Takashimaya and 0101. Room is small as could be expected in Tokyo but clean.
Reviewed December 03, 2018
8.8
Excellent
Luke from Canada
Couple
Economy Double Room - Non-Smoking
Stayed 5 nights in November 2018
Few Days stay in Tokyo”
I chose this hotel as I didn't want to carry my luggage to walk to the bus station for the shuttle to go to the airport. It is at a very convenience location, next to subway entrance and short walk to JR stn.
Reviewed November 27, 2018
8.8
Excellent
Jennifer from Malaysia
Couple
Stayed 6 nights in November 2018
Excellent Location”
If you are taking the limousine bus from Narita airport, this is a door-to-door location where the bus drops you off right in front of the hotel. Very convenient and especially great for first time visitors to Tokyo where you don't have to worry about navigating the train lines/bus routes. Hotel is strategically located in Shinjuku, within 5 minutes walk to Shinjuku Station, the heart of transportation hub in Tokyo. You can travel anywhere from Shinjuku station. No complaints about the room whatsoever. With so many places to go in Tokyo and so many things to do, you hardly spend anytime in the hotel. The only time we were in the hotel is at the end of the day to shower and sleep. Family Mart is right opposite the hotel, and McDonalds is less than a minutes' walk.
Reviewed November 26, 2018
10.0
Exceptional
Christine from United States
Couple
Semi-Double Room
Stayed 1 night in October 2018
good base for your stay in tokyo”
rooms are small (think cruise ship) but functional. location is stellar and all facilities are well kept. this hotel is on the airport bus route which is honestly just amazing. this is our favorite hotel in tokyo
Reviewed November 07, 2018
8.4
Excellent
Lennie from Philippines
Couple
Standard Double Room
Stayed 6 nights in October 2018
Great location, good quality room”
This was our first trip to Tokyo so it was important that location was perfect - very close to Shinjuku Station which has multiple entry points and the airport limousine bus (we came from Narita Airport) stops/services this hotel. We had a standard double room and it was comfortable enough for us even with the 2 big luggage. Bathroom was adequate with all the necessities. Staff was great, easy to talk to and ask for directions. A family mart is right across the street for convenience and any last minute needs. Definitely recommend and will plan to stay there again on our next trip.
Reviewed October 29, 2018
10.0
Exceptional
MITCHELL from United States
Couple
Standard Twin Non-Smoking
Stayed 5 nights in October 2018
Fantastic Location”
This hotel is in a excellent location and the hotel staff are very friendly. The only bad side is that the room is small (by American standards) but in Japan, majority of the hotels rooms are small anyway.
Reviewed October 22, 2018
8.0
Excellent
Brian from United Kingdom
Couple
Economy Double Room - Non-Smoking
Stayed 5 nights in December 2018
Hostile check in (anti LGBT?) ”
The receptionist’s hostility took our breath away. I’m not sure whether she objected to my (same sex) partner and I checking in to a double room or whether it was something else. She was rude, unhelpful and demanding. It really soured the beginning of our stay. So untypical of the ready helpfulness and consistent politeness we encountered absolutely everywhere else in Japan. When I complained in writing I received a reply apologising ” for the attitude of our staff who did your check-in.” and promising further staff training:, but I would have hoped for a more robust response. A real pity. We felt very unwelcome.
Reviewed January 03, 2019
7.2
Very good
Patricia from Malaysia
Couple
DOUBLE ECONOMY - ROOM ONLY
Stayed 4 nights in December 2018
Old and Tired Hotel”
We booked double room. It is small, and proparbly need some renovation. The furniture is old and room have musty smell upon our checked in. Lucky the room comes with a Air Purifier. Apart from that, the table is dusty and the bath tub left some hairs which is quite disgusting. The benefit of staying in this hotel is, easy access to all major train station. The hotel is one of the airport limousine stop, and it is also 5 mins walk to shinjuku express bus station for those travel to outstation and Disneyland. There are plenty of restaurants nearby. McDonald, and Wendy are just few minutes walk and opposite hotel is Family mart. The hotel also surrounded by a few big shopping malls and a Japanese pharmacy shops as well.
Reviewed December 26, 2018
8.8
Excellent
Tsang from Hong Kong
Group
Standard Twin Non-Smoking
Stayed 1 night in December 2018
Excellent”
Location is excellent, just few minutes away from the train station and the malls. Also located right next to JR station exit A1. The twin room was spacious and clean. The breakfast had good variety of western and Japanese choices. Enjoyed the stay.
Reviewed December 26, 2018
4.4
Eu from Singapore
Family with young children
Economy Double Room - Non-Smoking
Stayed 2 nights in December 2018
Acceptable”
Front desk staff are not friendly, unlike most of the hotels I have stayed in Japan. When I asked one staff to tell me the location of Sunroute Plaza on the map given by the hotel staff, she just pointed rudely on the paper. Her face showed reluctantly. Not that the hotel is cheaper than elsewhere in Shinjuku, I will surely not choose this hotel when I return to Tokyo again.
Reviewed December 25, 2018
10.0
Exceptional
Edgar from United States
Couple
Semi-Double Room
Stayed 4 nights in December 2018
Excellent location and good value!”
We stayed at this hotel for four nights and found it to be very conveniently located and a short 5-minute walk from the Shinjuku train station (access to to the Tokyo Metro lines and Japan Rail trains). The hotel is just off a very busy intersection but you would never know it once you arrived at the hotel. The staff spoke English and was very courteous and helpful whenever we asked for assistance of any kind. If you arrive early you can leave your luggage at the front desk until it is time for checkout and the same thing can be done when you check out and have some time to spare before needing to catch a taxi or train to the airport (even though it is possible to take the train back to the airport, it is much more convenient to pay for the express shuttle bus which picks up passengers directly in front of the hotel). The room itself was adequate although the bed was small for two people. I think we had an economy double thinking it would be a Queen size bed but was really a Double.
Reviewed December 24, 2018
9.6
Exceptional
Derrick from Hong Kong
Couple
Standard Semi-double [Non Smoking] [Sleeps 2]
Stayed 1 night in December 2018
Highly recommend”
Good location and services
Reviewed January 12, 2019
8.8
Excellent
Jerald from Thailand
Couple
Standard Double Room
Stayed 1 night in January 2019
Excellent”
Great, convenient location accessable to a major transportation hub in Tokyo. Clean and comfortable.
Reviewed January 08, 2019
8.0
Excellent
Ching from Malaysia
Couple
Semi-Double Room
Stayed 1 night in January 2019
Relaxing stay”
A nice hotel with decent size hotel room. Room was clean and bed is comfortable. Located near to Shinjuku area with alot of happening places.
Reviewed January 07, 2019
12345
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  • Exceptional location
  • Tokyo Metropolitan Government Buildings
  • Shinjuku Train Station is within 0.43 km