Excellent 8.3
Based on 6558 reviews

Verified traveler reviews

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based on 6558 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.2
  • Value for money 8.1
  • Food and dining 7.2
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Caroline from Malaysia
Family with older children
Stayed 5 nights in July 2013
Great service and enjoy our stay
Clean, good location and good service
Good except request for non smoking room only given smoking room
Reviewed July 14, 2013

henry from Philippines
Business traveler
Stayed 4 nights in August 2012
location location location
very nice accessible near train station. centrally located surrounded by good restaurant nice shopping mall around the hotel
Reviewed July 14, 2013

Tsai from Taiwan
Family with young children
Stayed 1 night in July 2013
Good location
Good location, convenience to dinning nearby, good traffic communication
Nice location in Shijuku no matter from which JR exits and even close to one or the metro. Easy to go shopping area with nice view on the new bridge cross the train station to shop what you want...
Reviewed July 14, 2013

Glenn from Australia
Stayed 7 nights in June 2013
Great location, clean and good value
cleanliness, close to central train station, quiet room
Our stay was great, the rooms are clean, quiet and comfortable. The location makes a good base if using the rail system to explore Tokyo.
Reviewed July 13, 2013

Patrick from Netherlands
Stayed 5 nights in July 2013
wifi coming
location location location
excellent stay as ever. they are finally installing wifi in the rooms!
Reviewed July 13, 2013

Enzo from Italy
Business traveler
Stayed 4 nights in July 2013
Business trip
Close to the JR line, Train/Busses station, direct connection to Narita Airport
Good stay, good location, easy access to JX, Bus/train stations. Direct connections to Narita with shuttle bus.
Reviewed July 12, 2013

JOLEAN from Canada
Business traveler
Stayed 3 nights in November 2012
Plaeasant and comfortable stay
location, cleaniness, detail on amenities
The hotel is close to the Shinjuku Station and within walking distance to shopping malls, cafes, restaurants and a food street. You can buy a day pass at the ticket counter and this can bring you to other parts of Tokyo. There are personnel at the Station to help you. To get to the hotel from Narita Airport, the airport limousine will bring you to Shinjuku Station from the airport. You need only to walk a short distance to reach the hotel. However, it does stop at the hotel to pick up the hotel guests to Narita Airport. You can book the airport limousine at the hotel. The hotel rooms are small but comfortable and clean. However, there is no wifi in the rooms except in the lobby and the second level. The room is small as usual , just same as most hotel in japan
Reviewed July 12, 2013

Andrew from United Kingdom
Business traveler
Stayed 4 nights in May 2013
Reasonable hotel, located in the heart of Shinjuku
The cost, location and friendly English speaking staff make this hotel one of the best in the area
A regular visitor of this hotel, I notice that it becomes more and more busier. this can make life in the lobby or speaking to the concierge more difficult. The room is very small, but this is normal in Tokyo, so don't be surprised.
Reviewed July 12, 2013

Feni from Indonesia
Family with young children
Stayed 4 nights in June 2013
Nice location and Good hotel.
Nice location, close to shopping centre, airport shuttle bus available.
The standard room is small, but clean. The breakfast is good. The hotel is suitable for family stay with young children. Easy access to airport and close to shopping area and train station.
Reviewed July 11, 2013

Sze from Singapore
Solo traveler
Stayed 3 nights in May 2013
easily accessible, budget business hotel
cleanliness, near shopping malls and train station
The hotel is situated in a quiet environment but less than 10min walk to takashimaya, train station and many restaurants. Limited food selection within the hotel but who eats in the hotel when there are so many choices in the vicinity. Room is small but clean. No free wifi in the room. Wifi at lobby is slow. :(
Reviewed July 11, 2013


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