Excellent 8.3
Based on 6551 reviews

Recent customer comments

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Excellent



based on 6551 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 9.3
  • Room comfort and quality 8.3
  • Service 8.2
  • Value for money 8.1
  • Food and dining 7.2
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sarah from Australia
Solo travelers
Stayed 3 nights in May 2013
Excellent location, very close to Shinjuku station
location and cleanliness
Reviewed May 30, 2013

Peter from Indonesia
Groups
Stayed 4 nights in May 2013
convenient and strategic
strategic location
Reviewed May 30, 2013

Peter from Indonesia
Groups
Stayed 7 nights in May 2013
Convenient and strategic
strategic location, good customer service, affordable price
Reviewed May 30, 2013

SIU from Hong Kong
Couples
Stayed 6 nights in May 2013
It is a pity that no wifi inside guestrooms
near major transportation network, restaurants surrounding, shopping malls surrounding
Reviewed May 30, 2013

Cendy from Indonesia
Couples
Stayed 4 nights in March 2013
Great stay at this Hotel
Location, Cleanliness and Friendly Front Desk Staff
Reviewed May 29, 2013

Frankie from Indonesia
Families with young children
Stayed 4 nights in May 2013
Great and Pleasant Stay
Location, Near Shinjuku Station, Great Room
We traveled with a 5 year old boy, so we booked economy twin room and were upgraded to standard twin room which is a REALLY GREAT room. The room was spacious (in japan standard), clean, has city view, great bed, great bathroom, NICE bathroom amenities (Soap,Shampoo & Conditioner in large bottles),etc. I've really got nothing to complain except for the WIFI wasn't available in the room. Only @ 1st and 2nd floor. But they have a guest room which have several PC with a printer you can use for free. And don't forget to look for "SOUTH EXIT" in Shinjuku Station which is the closest exit to the hotel. I definitely will come back and stay there again. Nice Hotel!
Reviewed May 29, 2013

Eileen from Singapore
Couples
Stayed 5 nights in May 2013
Great location. Value for money
accessibility. plenty of food nearby. value for money
Airport shuttle is right to doorstep, which is value add as taxi in Tokyo is expensive & we have many luggages with us. Location of hotel was superb, 5min to Shinjuku Station which can take you anywhere, once you have sorted out the complicated lines that is. wifi is better in guest lounge than main lobby. LAN access in-room was quick. a lot of good food with some even open 24 hours nearby. there's a family mart opp hotel too. i will stay here again if i next visit tokyo
Reviewed May 28, 2013

Eileen from Singapore
Solo travelers
Stayed 5 nights in May 2013
Great Location. Value for money hotel.
Location, good room size & comfy bed
Reviewed May 28, 2013

Frankie from Indonesia
Families with young children
Stayed one night in May 2013
Great and Pleasant Stay
Location, Near Shinjuku Station, Great Room
We traveled with a 5 year old boy, so we booked economy twin room and were upgraded to standard twin room which is a REALLY GREAT room. The room was spacious (in japan standard), clean, has city view, great bed, great bathroom, NICE bathroom amenities (Soap,Shampoo & Conditioner in large bottles),etc. I've really got nothing to complain except for the WIFI wasn't available in the room. Only @ 1st and 2nd floor. But they got guest room which have several PC with a printer you can use for free.
Reviewed May 27, 2013

Bunjong from Thailand
Families with older children
Stayed 6 nights in May 2013
convenience to go to train station
airport limousine , deposite baggage before check in time, clean room
Reviewed May 27, 2013


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