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Hotel Surya Royal

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Based on 5 reviewsSee what guests said
6.3
Hotel Surya Royal
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6.4 Good location
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6.4Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Room service [24-hour]

  • Airport transfer

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Room choices
Executive Single Room
...
  • 18 m²/194 ft²
  • 1 single bed
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Premier Room
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  • City view
  • 28 m²/301 ft²
  • 1 double bed
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Executive Room
...
  • City view
  • 22 m²/237 ft²
  • 1 double bed
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Deluxe Room
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  • City view
  • 18 m²/194 ft²
  • 1 double bed
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Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Verified guest reviews

Agoda Reviews (5)
6.0
Good
Filter by guest type:
Cleanliness5.6
Location6.4
Room comfort and quality7.2
Service5.2
Value for money5.6
Provided by verified guests of Agoda
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Deluxe Room
Executive Room
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Showing 5 verified guest comments
5.3
georgemuller from United States
Business traveler
Deluxe Room
Stayed 3 nights in October 2015
No HOT WATER, Unsatisfactory
I had to waite 57 minutes to check-in to hotel. Seen Mice and Rat running in waiting area while i was waiting. Staff dont understand english. NO HOT WATER!! My clothes were gone, was unable to find them for 2days, when asked no one had clue who took them. Later on second day, they told me gave them to laundry service which I hadn't requested. I spent all day outside, came to hotel to just to sleep at night.
Reviewed October 18, 2015
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6.3
Bharat from India
Business traveler
Executive Room
Stayed 6 nights in September 2014
hotel was ok, breakfast was good
location, breakfast and staff
over it was fine.
Reviewed September 20, 2014
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10.0
GIRISH from India
Family with young children
Deluxe Room
Stayed 2 nights in December 2012
Excellent Hotel and facilities
Location, Clean & Tidy , Staff co-operation, WiFi, Facilities, breakfast
We really enjoyed the stay and will certainly refer to others as well.
Reviewed December 26, 2012
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3.7
maria from Spain
Couple
Deluxe Room
Stayed 2 nights in October 2012
greatest mistake
food from the restaurant was nice, although expensive for the place
it does not have any quality, rooms with not windows, rooms are not done (we even had to ask for linen change on our first night!), location is awful, there is nothing close (but there is a great variety of autorickshaws crawling when you get out), tea and coffee maker facilities are corroded and dirty...
Reviewed October 29, 2012
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6.0
Sabareenath from India
Group
Executive Room
Stayed 1 night in June 2012
Hiccups on settling the bill at the Check-out time
Value for money
my stay at hotel surya roayal was okay; but i had a bitter time at the time of settlement of bills at the hotel. still that is not closed. according to them they had not received the payment voucher for the rs. 2114.88 that i had paid through you. then i had shown the email confirmation that received for the credit card payment that i had made in advance through you. later during my return flight to cochin their reservation section called me and intimated that you had paid only 1698.88 and so i had to pay the difference of rs. 416.00. now i need to clarify with you the reason for not showing the full payment that i had made through you in advance while you remitted that to the hotel. in your site you had specifically shown that you will not take any commission on the hotel booking. i need your immediate clarification to answer to the hotel’s claim for the balance. regards,
Reviewed June 09, 2012
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Hotel Surya Royal
|Good 6.3
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