Review score4.6
Based on11reviews
Hotel Taj Galaxy
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Bathroom
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4.9 Location score
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4.9Location
  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

  • Room service [24-hour]

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Nearest essentials

  • Airports
    • 9 km
    • Agra Airport (AGR)
    • 182 km
    • Indira Gandhi International Airport (DEL)
  • Bus and rail stations
    • 4.5 km
    • Agra Fort Railway Station
    • 6 km
    • Agra City Railway Station
  • Hospital or clinic
    • 6 km
    • ECHS in Military Hospital
  • Pharmacy
    • 6 km
    • M.S Medical Store
  • Convenience store
    • 1.7 km
    • Agra Convenience Store
  • Cash withdrawal
    • 450 meters
    • ATM

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Verified traveler reviews

Agoda Reviews (11)

4.6

Filter by traveler type
Review score
  • Cleanliness 4.9
  • Facilities 6.0
  • Location 4.9
  • Room comfort and quality 4.6
  • Service 4.2
  • Value for money 4.0
Review score
based on 5 reviews
  • Cleanliness 4.4
  • Location 5.6
  • Room comfort and quality 4.8
  • Service 3.6
  • Value for money 3.6
Review score
based on 4 reviews
  • Cleanliness 6.0
  • Facilities 6.0
  • Location 4.5
  • Room comfort and quality 6.0
  • Service 5.5
  • Value for money 5.0
Review score
based on 1 reviews
  • Cleanliness 4.0
  • Location 2.0
  • Room comfort and quality 2.0
  • Service 2.0
  • Value for money 2.0
Review score
based on 1 reviews
  • Cleanliness 4.0
  • Location 6.0
  • Room comfort and quality 2.0
  • Service 4.0
  • Value for money 4.0
Provided by verified guests of Agoda
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  • English

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  • Deluxe Room

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Showing 11 verified reviews
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5.6
Louise from Australia
Solo traveler
Deluxe Room
Stayed 1 night in January 2017
Disorganised but friendly staff”
Pros ... the young staff member on the floor looking after guests was very helpful Cons tried to charge me for a heater Although I was assured the inter room door was locked my neighbours walked into my room
Reviewed January 23, 2017
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to call us.
Responded April 05, 2017
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3.3
Thaneshan from Sri Lanka
Couple
Deluxe Room
Stayed 1 night in December 2015
Unclean and discomfort”
Only location is plus point
Only one positive is, it is nearer to Taj Mahal. But it is very unclean hotel having white bed and pillow covers in brown color due to dirt. Felt itching all over the body due to it, not only to me but for all in our room. Further we booked for 3 person room and they charged for it. But they provided 2 person room which is already compact for 2 person, though they placed another one extra bed some how. Very compact room. Free breakfast also not good. I would suggest to avoid this hotel if you can..
Reviewed January 05, 2016
First of all thanks for providing your feedback. We are working hard to make our service better. Kindly accept our apology for your bad experience. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Your valuable comments will help us to improve further. Looking forward for your next visit.
Responded April 05, 2017
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6.0
Doron from Israel
Solo traveler
Deluxe Room
Stayed 2 nights in February 2015
No hot water. Smelly bathroom”
No hot water for 2 days. Smelly bathroom dark room
Bad. Do not go there
Reviewed February 18, 2015
First of all thanks for providing your feedback. We are working hard to make our service better. Kindly accept our apology for your bad experience. your valuable comments will help us to improve further. Looking forward for your next visit.
Responded April 05, 2017
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5.3
Fiona from Australia
Solo traveler
Deluxe Room
Stayed 1 night in January 2015
I'd give it a miss”
it was cheap, I didnt have to stay long
It's in a bit of a rubbish nasty looking and for Agra that is saying something. I found my key opened any door I tried.
Reviewed January 18, 2015
First of all thanks for providing your feedback. It's difficult to make everyone happy and it hurts if someone calls us most pathetic even after receiving a healthy discount. We are working hard to make our service better. Kindly accept our apology and give us an opportunity to give you a better experience.
Responded April 05, 2017
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2.7
Amandeep from India
Family with young children
Deluxe Room
Stayed 1 night in October 2014
Worst Hotel in Agra”
The staff is pathetic, especially the manager. He is egoist and has no sense of respect for any guest. At-least 10-15 guests checked out without even paying the bills.
Reviewed October 06, 2014
First of all thanks for providing your feedback. We are working hard to make our service better. Kindly accept our apology for your bad experience. your valuable comments will help us to improve further. Looking forward for your next visit.
Responded April 05, 2017
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5.0
SHIM from South Korea
Couple
Deluxe Room
Stayed 3 nights in December 2013
very attactive of Taji Mahal and red fort”
clean
clean , no protect of noise talking of workers, ask move to another room. no satisfied like standard room even pay for Deluxe room
Reviewed January 09, 2014
Dear Guest. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us!, I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. I hope your next stay and just around the corner. Call us if there is anything we can help you with.
Responded April 05, 2017
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5.3
Nagendra from India
Couple
Deluxe Room
Stayed 1 night in December 2013
Staff money minded”
No hot water
Not so good, no hot water, staff money minded, cheeting to customers. Bad service. Not stick to commitment
Reviewed December 28, 2013
First of all thanks for providing your feedback. We are working hard to make our service better. Kindly accept our apology for your bad experience. your valuable comments will help us to improve further. Looking forward for your next visit.
Responded April 05, 2017
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2.0
vivek from India
Couple
Deluxe Room
Stayed 2 nights in December 2013
It was an awful experience”
Cant think of any best things in this hotel
It was a awful experience right after from booking where they claimed they had no information, had to make a call to and get them to reconfirm. The staff are so unhelpful and rude, it was really unbelievable. The quality of the room was poor, the staff lack customer centric skills and basic manners. Not at all recommended.
Reviewed December 16, 2013
First of all thanks for providing your feedback. We are working hard to make our service better. Kindly accept our apology for your bad experience. your valuable comments will help us to improve further. Looking forward for your next visit.
Responded April 05, 2017
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3.7
Stephen from Australia
Group
Deluxe Room
Stayed 1 night in December 2013
Cramped, uncomfortable and difficult”
No wifi in room, no shower partition, triple share room was disgracefully small(barely room for 4 beds)
The stay was uncomfortable at best. The triple share room was tiny. Barely big enough for 3 beds. There was no wifi in the room. The shower had no partition so the water went all over the bathroom and toilet. There were no towels supplied until requested. The restaurant was quiet yet still took 45 minutes to prepare 3 meals, which were poor quality.
Reviewed December 13, 2013
First of all thanks for providing your feedback. We are working hard to make our service better. Kindly accept our apology for your bad experience. your valuable comments will help us to improve further. Looking forward for your next visit.
Responded April 05, 2017
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6.7
Lara from Australia
Couple
Deluxe Room
Stayed 2 nights in June 2013
Ok hotel”
Comfortable new bed, nice staff, new hotel but unfinished
We have been backing india and chose this hotel as somewhere nice for our last stop. It wasn't quite as expected. Yes, it is new but it is unfinished and every detail looks like a rushed job. The room was nice and comfortable, the bathroom small with no bench space at all. The cleaner obviously couldnt get in to clean the sides/behind the sink it is that poorly designed. The staff were nice and tried hard to please. Reception area always had 6 or so staff (men) hanging around the desk doing nothing which was a little intimidating.. And there is lots they could be doing! But we are in India! Breakfast was nice until we were given some water for our tea that looked like pineapple juice (it wasn't juice!) it makes me wonder how clean the kitchen is. All in all, the room was nice, staff tried, but don't think we will be coming back for that price.
Reviewed June 12, 2013
Thank you for taking the time to review your stay with us and choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay.We do take pride for hospitality to our guests' needs the best way we can. I'm sorry to hear about your bad experience, We are working hard to make our service better, your comment will help us to improve further. Kindly accept our apology and give us an opportunity to give you a better experience.
Responded April 05, 2017
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