HOTEL THE CELESTINE GINZA
HOTEL THE CELESTINE GINZA
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9.2
Exceptional

"Fab stay in a wonderful location."

Evonne L.

|

April 6, 2018

Superior Double Non-Smoking HOTEL THE CELESTINE GINZA
Superior Double Non-Smoking
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Lobby HOTEL THE CELESTINE GINZA
Lobby
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Lobby HOTEL THE CELESTINE GINZA
Lobby
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Interior view HOTEL THE CELESTINE GINZA
Interior view
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Exceptional
Location
9.3
See all 6 photos HOTEL THE CELESTINE GINZA
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What guests are saying:
perfect for us! The staff is very professional. Ils sont très attentionnés
Stephane from Canada
Family with young children
Very comfortable bed. I slept the best I've slept the entire time I've been in Japan. The location is pretty nice, close to Shimbashi station. I liked it so much I booked it again for later on during my trip when I return to Tokyo.
Omar from United States
Solo traveler
great location nice room
LLOYD from Philippines
Family with young children
Fantastic location with helpful staff and a wonderful breakfast. The rooms are slightly small, but the facilities are exceptional. Strongly recommend it to everyone.
S from India
Couple
recommend to everyone who looking for a place to stay in Tokyo
Supada from Thailand
Couple
New hotel in good location. We got a higher floor with quiet room. The staff was very friendly and helpful. The service provided by Takagi is worth a mention.
kaneshamoorthy from Australia
Couple
Nicely appointed rooms, excellent staff.
Kiyo from United States
Couple
We extended our stay here due to change of travel plan. There were numerous email communication with the team, they are all very responsive and trying every bits to help. Thank you again!!!
Mandi from Hong Kong
Group
Hotel is fairly new. Room is clean and bed is very comfortable. Less than 5 min. Walk to Shinbashi JR station. Many restaurants to choose and 3 min wall to Ginza Main Street. Love the amenities and and will stay there again
Vicky from Taiwan
Family with young children
Newly built

HOTEL THE CELESTINE GINZA

Exceptional location
- Inside city center
- What's nearby?
Exceptional
From 460 reviewsSee what guests said
9.2
/
10
Exceptional cleanliness
9.7
Recommended by 96% of guests
Value for money8.7
Location rating9.3
Nearest airportHaneda International Airport (HND)
Distance to airport13.2 km
  • 330 meters to public transportation

  • Located in heart of Tokyo

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
This property is in high demand!Booked 22 times since yesterday | 18 travelers are looking at this property right now
Superior Double Smoking
Superior Double Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
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Superior Double Non-Smoking
Superior Double Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 1 double bed
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Superior Twin Non-Smoking
Superior Twin Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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Superior Twin Smoking
Superior Twin Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
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Double Room - Disability Access - Smoking
Double Room - Disability Access - Smoking
...
  • Room size: 23 m²/248 ft²
  • Shower and bathtub
  • 1 double bed
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Celestine Deluxe Room - Non-Smoking
Celestine Deluxe Room - Non-Smoking
...
  • Room size: 47 m²/506 ft²
  • City view
  • 2 double beds
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Celestine Twin Room - Smoking
Celestine Twin Room - Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Celestine Twin Room - Non-Smoking
Celestine Twin Room - Non-Smoking
...
  • Room size: 34 m²/366 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Double - Non-Smoking
Double - Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • Non-smoking
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Superior Twin - Non-Smoking
Superior Twin - Non-Smoking
...
  • Non-smoking
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Have a question for HOTEL THE CELESTINE GINZA?

What people love about the property

  • 8.4
    Excellent

    "Staffs are friendly and excellent."

    YA C.

    |

    February 26, 2018

  • 10.0
    Exceptional

    "Best , clean hotel ."

    tan

    |

    February 12, 2018

  • 10.0
    Exceptional

    "Excellent hotel, excellent location and well designed rooms."

    Joyce

    |

    January 3, 2018

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More about HOTEL THE CELESTINE GINZA

More about HOTEL THE CELESTINE GINZA

10.0
Exceptional

"Nespresso machine was another great luxurious touch."

preeyakorn

|

December 30, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer

10.0
Exceptional

"Very friendly staff and very comfortable room"

YUANLI

|

February 16, 2018

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (460)Booking.com Reviews (492)
9.2
/
10
Exceptional
Cleanliness9.7
Facilities8.7
Location9.3
Service9.5
Value for money8.7
Provided by verified guests of Agoda
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All guests (460)
All room types

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Showing 158 verified guest comments
12345
10.0
Exceptional
Anetta from United States
Solo traveler
Superior Double Smoking
Stayed 2 nights in December 2018
Cute little boutique hotel in Ginza. ”
I enjoyed my stay here at this hotel. It’s about five minute walk from shimbashi station. There’s a Lawson convenience store right across the street, where you can grab sandwiches and instant ramen and snacks. The rooms are super small, but very clean and cute. I really liked the amenities: Bvlgari shampoos and conditioners, and lotions. Staff are very friendly and helpful. The only downside is that it is very busy area, a bit noisy, so kind of hard to sleep at night. Other than that, I had a pleasant time. Thank you!
Reviewed December 28, 2018
8.0
Excellent
Mandi from Hong Kong
Group
Superior Twin Non-Smoking
Stayed 2 nights in April 2018
Great experience”
It’s been my first time (and the group also) to stay at Ginza area. Surprisingly good and the room is not too small compare to other districts. Excellent room layout, bathrooms and services. Highly recommended.
Reviewed December 26, 2018
8.4
Excellent
Promsit from Thailand
Family with young children
Superior Twin Non-Smoking
Stayed 4 nights in October 2018
A new hotel with a very good location”
Location is the best value for this hotel. We didn't ask for a lot of help but staff were all polite and act immediately when we need something. The place is small so there was not much of facilities compared to those big five star hotels. It's new and it's clean.
Reviewed November 18, 2018
Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and sharing your feedback on Agoda. We are delighted to hear that you enjoyed the location of the hotel which is set in an excellent locations in central Tokyo. As you know, we have good access to the public transportations such as JR and Metro 3minutes by walk. Any guests who came either on sightseen or on business, could get an easy access to most of the places. Regarding our service, we are very proud to hear that our staff took care of you very well. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager
Responded December 13, 2018
HOTEL THE CELESTINE GINZA
8.8
Excellent
Brian from Indonesia
Family with young children
Superior Twin Non-Smoking
Stayed 4 nights in October 2018
Nice Location, Nice Room, Friendly Staff”
Location is nice, nearby shimbasi station, walking distance to ginza main street, many restaurant around. Many high end bars around so you might found it a little crowd at night but its no problem. Hotel rooms are good and the amenities are great. Recommended 👌
Reviewed October 28, 2018
Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are very delighted to hear that your stay with us a great experience. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager
Responded December 13, 2018
HOTEL THE CELESTINE GINZA
8.8
Excellent
Charles from Indonesia
Family with young children
Superior Double Non-Smoking
Stayed 7 nights in January 2019
Winter holiday 2018”
Room a small but well equipped. Location Is just fantastic albeit a bit of noise from near railway, but is manageable
Reviewed January 09, 2019
10.0
Exceptional
Tity from Australia
Family with teens
Superior Double Non-Smoking
Stayed 1 night in January 2019
Excellent Hotel”
Clean and friendly staff and great location
Reviewed January 06, 2019
8.4
Excellent
Mandi from Hong Kong
Solo traveler
Superior Double Non-Smoking
Stayed 2 nights in April 2018
Extended stay”
It’s my extended stay in Tokyo so I was alone. Everything was good and my departure was smooth with the help form the staff. All is good as I said, considerably big rooms in Ginza area, nice layout for solo travellers, excellent bathroom set-up and amenities. For sure will be back!
Reviewed September 16, 2018
Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and sharing your feedback on Agoda. We are delighted to hear that you enjoyed stay with us. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager
Responded October 23, 2018
HOTEL THE CELESTINE GINZA
9.6
Exceptional
candice from United States
Group
Superior Twin Non-Smoking
Stayed 5 nights in September 2018
Will Stay Again”
Centrally located in Ginza shopping district and 5 min walk to train station, quiet, new, clean, excellent room and bathroom amenities, comfortable slippers, robes and pajamas, and exceptional service. Breakfast was excellent. The boutique hotel has a small lobby area so not convenient for larger groups to sit at the lobby and the cafe is closed in the afternoon so when we had visitors, we had to find a coffee shop elsewhere. The sitting area in the Superior twin bed was spacious, however the walkway at foot of bed was tight. Overall I would stay there again and highly recommend it.
Reviewed September 13, 2018
Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. However, we are sorry to hear that there are some inconvenience about hotel amenities as like café. Also, we are sorry to hear that the size of your room did not meet your expectations at this time. it would be grateful if you could try to stay a larger space room next time. If you have an opportunity, we do recommend the Celestine Twin which sits on 34.2sqm, it is bigger than most hotel average in Tokyo. Again, your feedback is highly appreciated and we look forward to welcoming you back to the Hotel The Celestine Ginza. Fornt Office Manager
Responded September 22, 2018
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Yasemin from United Kingdom
Solo traveler
Superior Double Non-Smoking
Stayed 2 nights in April 2018
Stunning Hotel with Wonderful Service”
I stayed here for 2 nights and I absolutely loved it. The vibe is great, it is a perfect place that is in the centre of Tokyo's most fashionable areas (GINZA) and the hotel is so chic and calm that it is great to come back to after the wonderful hustle and bustle of TOKYO. The servers at the restaurant were extremely friendly and provided my sister and I with a great experience. The food is tasty and there is a nice drinks selection. The view is stunning. I am 100% rebooking for my next trip to Tokyo. I don't need to try anywhere else.
Reviewed August 08, 2018
Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay was satisfactory. Especially our restaurant, we are glad to hear that their service did meet your expectation. We will share your comment with restaurant staff and we all will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Responded August 10, 2018
HOTEL THE CELESTINE GINZA
7.6
Very good
Loke from Singapore
Couple
Superior Double Smoking
Stayed 2 nights in December 2018
A nice boutique hotel in Ginza”
The hotel is very stylishly done up,. The location is fantastic . I love the room and its sensible layout although it was not extremely spacious , I would come back here for another stay in future. The only downside is it’s inconvenient connection to Narita airport . From Haneda airport , one could take the Ginza line and walk 350 m to the hotel . By taxi. It’s about 7000yen. But if you have a lot of luggage and more than 2 travelers , use the taxi to Narita . It cost us 22500 yen . Or else , the other options are just too stressful and time consuming .
Reviewed January 05, 2019
8.0
Excellent
Andrea from Australia
Couple
Superior Double Non-Smoking
Stayed 2 nights in November 2018
Very good”
Very small room, but beautiful. Very new, great amenities. Would stay there again.
Reviewed January 10, 2019
8.8
Excellent
Kit from Hong Kong
Couple
Superior Twin Smoking
Stayed 3 nights in December 2018
Very good service. Great location but quiet.”
We like the interior design. Breakfast are good. Our bed is quite comfortable.. Just a bit small for the double room.,next time I will book twin room instead. Staffs are well trained.
Reviewed December 22, 2018
Dear Sir or Madam, Thank you for having token the time to review Hotel The Celestine Ginza and shearing other reviewers in detail. We are very delighted to hear that your stay with us a great experience. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. On the other hand, we are sorry to hear that the size of your room did not meet your expectations at this time. We have many room types so that if you have opportunity, we highly recommend you to stay Celestine Twin which is 34.2sqm. It would be our absolute pleasure to accommodate you for your next visit. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager
Responded December 23, 2018
HOTEL THE CELESTINE GINZA
9.6
Exceptional
Elena
Couple
Superior Double Non-Smoking
Stayed 5 nights in November 2018
Excellent hotel”
We stayed 5 nights, and we enjoyed our stay. The room was clean and tastefully decorated, bed was very comfortable. Staff there is very helpful. Bar on the top floor is quite good, and has tables with nice Tokyo view.
Reviewed November 22, 2018
Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager
Responded December 18, 2018
HOTEL THE CELESTINE GINZA
9.6
Exceptional
DENISE from Singapore
Couple
Superior Double Smoking
Stayed 1 night in November 2018
SUPERB!”
One of the best in Tokyo definitely! Rooms were tidy, clean and immaculately designed. Very impressed with the small room yet it has various accessibilities available. Staff was extremely helpful and guide us to the controls and functions of what we can find in the room. Breakfast was delicious and immaculately prepared. Highly recommend this hotel!
Reviewed November 13, 2018
Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and breakfast. Regarding breakfast, it dishes can be made very rich by chefs skillfully bringing out the natural flavors of the ingredients. We will share your comment with our restaurant staff. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Responded December 13, 2018
HOTEL THE CELESTINE GINZA
8.8
Excellent
Vicky from Taiwan
Family with young children
Superior Twin Non-Smoking
Stayed 1 night in June 2018
Clean room and great location”
Hotel is fairly new. Room is clean and bed is very comfortable. Less than 5 min. Walk to Shinbashi JR station. Many restaurants to choose and 3 min wall to Ginza Main Street. Love the amenities and and will stay there again
Reviewed July 03, 2018
Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We certainly hope that your time at Hotel The Celestine Ginza was a memorable one and we look forward to welcoming you back again. Front Office Manager
Responded July 03, 2018
HOTEL THE CELESTINE GINZA
9.6
Exceptional
Mutiara from Indonesia
Family with young children
Superior Twin Non-Smoking
Stayed 3 nights in June 2018
Excellent stay”
This is my second time staying at the hotel, though this time I brought my family with me (with 2 small children). The hotel staff are always welcoming and were very helpful in arranging all our rooms to be on the same floor. The hotel is located strategically in Ginza, and is close to Tokyo Station. The rooms always feel comfortable and relaxing, a well designed room. I especially enjoy the Japanese breakfast at the hotel.
Reviewed June 29, 2018
Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We hope you do not mind writing back in English. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We hope to have the opportunity to welcome you back in future visit. Front Office Manager
Responded July 03, 2018
HOTEL THE CELESTINE GINZA
10.0
Exceptional
Timur from United Arab Emirates
Couple
Superior Double Non-Smoking
Stayed 7 nights in June 2018
Perfect location. Great rooms and helpful staff.”
+ amazing location in Ginza close to train station and several metro + perfect place as bade from which to explore Tokyo as first time visitor + plenty of places to eat and have a drink 24/7 + great modern room with all comforts + very friendly, helpful and attentive staff No negatives to report. Will stay here again without hesitation if we come back to Tokyo.
Reviewed June 21, 2018
Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. Regarding our service, we are very proud to hear that our staff took care of you very well. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Responded July 03, 2018
HOTEL THE CELESTINE GINZA
8.4
Excellent
Mandi from Hong Kong
Group
Superior Twin Non-Smoking
Stayed 1 night in April 2018
First time staying at Ginza”
Got some hiccups to get to the hotel from the metro but I guess that’s the google map problem! The location is actually good and easy to pin down. Nice room layout and I would say it’s spacious in Ginza / Tokyo area. For sure it’s clean, neat and tidy. No hassle in the bathroom (very functional and user friendly) and the complimentary skincare and shower set are excellent!
Reviewed May 31, 2018
Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Responded July 03, 2018
HOTEL THE CELESTINE GINZA
9.6
Exceptional
BILLY from Malaysia
Couple
Celestine Twin Room - Non-Smoking
Stayed 6 nights in May 2018
Very convenient location”
Everything is good, but there is only one thing which is not so good, the hotel is located around alots of karaoke and ktv, so at night time you can actually see alot of pimp asking you want to have girls when you walk around your hotel area. At night time there is alot of old man which i believe is after work and they go for ktv around that area and you can see alot of drank old man with suit, but they will not disturbe or get close to you.
Reviewed May 24, 2018
Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory. However, we are sorry to hear that hotel location did not meet your expectations at this time. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Responded July 03, 2018
HOTEL THE CELESTINE GINZA
8.8
Excellent
Lynette from Singapore
Family with young children
Superior Double Non-Smoking
Stayed 4 nights in April 2018
Excellent service”
Service was excellent! The staff was very attentive to our needs - even to informing us that the weather forecast of the day said it would rain and provided an umbrella. Went with my 11-month-old baby and they prepared a cot, amenities for him and even an inflatable tub! Room was quite big by Jap standards - after putting a cot, stroller, and opening my mega suitcase, there was still some room to walk hahaha. Bathroom was spacious and lovely - tub was huge. Excellent location - around 15min walk from the main Ginza station, 5min from 24h Sushizanmai which has fresh quality sushi and 5-10min walk from 2 subway stations. Will stay there for my next trip!
Reviewed April 24, 2018
Dear Sir or Madam, Thank you for having chosen at Hotel the Celestine Ginza and taking the time to share your experience. We are very delighted to hear that your stay with us a great experience. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the convenient location and the great food as Tokyo. We believe that it is best place to accommodate for both business and sightseeing. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Responded June 08, 2018
HOTEL THE CELESTINE GINZA
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  • Exceptional location
  • Tsukiji Outer Market
  • Shimbashi Train Station is within 0.33 km