HOTEL THE CELESTINE GINZA
8-4-22, Ginza, Chuo, Ginza, Tokyo, Japan, 104-0061 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Ginza, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Sensoji Temple. Rated with 5 stars, this high-quality property provides guests with access to restaurant and spa on-site.
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Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities
Car park
Free Wi-Fi in all rooms!
Front desk [24-hour]
Luggage storage
Luggage storage
Contactless check-in/out
Spa
Your dates are popular among travelersPopular destination! Properties in Tokyo are being booked every minute!
I plan on staying at the Hotel Celestine Ginza the next time I visit Tokyo...”
I have visited Tokyo for work annually for the past three years. Have stayed at the Prince Park Tower, Tokyo Station Hotel, and Hotel Celestine Ginza. While I love the Tokyo Station Hotel for many reasons, without a doubt, the next time I am in Tokyo, again, I plan on staying at the Hotel Celestine Ginza. You cannot beat its contemporary/modern accommodation and location.
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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room and an excellent location. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Amazing staff, amazing location, amazing hotel”
We stayed at the Celestine Ginza for 3 nights. Its smack in the heart of ginza. We could walk to the shopping district, Tsukiji market and the parks. The hotel room was modern and very comfortable. The staff were exceptional. They helped us go buy tickets to Tokyo Disney, mailed postcards for us for free, took care of every little detail!
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Dear Sir or Madam, Thank you for having token the time to review Hotel The Celestine Ginza and shearing other reviewers in detail. We hope that you enjoyed the location of the hotel which is set in an excellent location in central Tokyo, which is quite convenient to go to main sightseeing spots by walk and train. Our front desk is always ready to assist guests with transportation needs. Regarding our service, we are very proud to hear that our staff took care of you very well. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager
As good as any five-star hotel”
This is a hidden gem amid the hustle and bustle of Tokyo. Well connected to the Shimbashi and Ginza stations, The Celestine is a boutique hotel that is comparable to global five-star chains. The attention to detail was impeccable as expected of the Japanese - my 3-year-old son received his own bedroom slippers along with a cute handkerchief! Extremely polite staff who took me through the room's amenities, including a Nespresso machine (capsules are topped up daily) that was a godsend to caffeine-starved travelers. While the room is small for bigger families, it was very comfortable. Highly recommended.
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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. On the other hand, we are sorry to hear that the size of your room did not meet your expectation. We have many room types so that if you have opportunity, we highly recommend you to stay Celestine Twin which is 34.2sqm. It would be our absolute pleasure to accommodate you for your next visit. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager
Luxury boutique hotel in heart of Ginza”
Stayed here as well as the Kyoto Gion Celestine. Both properties are fantastic but different from one another. This is a good thing because this property really feels like it belongs in a core part of Ginza and the other blends seamlessly into traditional Kyoto. The inside of the hotel is beautiful, the rooms are more spacious than I was expecting (bigger than typical Japanese size), and the views and location are excellent. You never forget you are in Ginza!
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Dear Sir / Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are very delighted to hear that your stay with us a great experience. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We also glad to hear that you had stayed at Ktoyo GION as well. As you know, our twin room has enough space for more comfortable stay especially foreigner. We are glad to hear that your stay in general was satisfactory, the comfort of our room. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager
Ginza - April ”
We stayed here in April. Hotel is located in Ginza which is a very vibrant part of Tokyo. Great location for drinking, eating and shopping. The Imperial palace as just around the corner. Break down: - Room: Comfortable but slightly on the small size. We had to navigate around the luggage. - Bed: Very comfortable. - Bathroom: Great and but small. - Restaurant: Did not try and Ginza had plenty to offer - Staff: Exceptional. Very friendly. - Location: Perfect. Was a 5 min walk from the Subway. Also next to Toyota if you wanted to rent a car - Facilities: Has no pool or GYM. Restaurant present. - Extras: no gift on arrival as it was with other hotels as we were on our honeymoon Overall: A good hotel wound stay here again. Very good location and rooms despite being small were comfortable.
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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. we are sorry to hear that the size of your room did not meet your expectations at this time. We have many room types so that if you have opportunity, we highly recommend you to stay another roomtype which is you used to stay. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Tremendous stay”
We stayed 5 nights in a superior twin room. Our room was bright, comfortable and well appointed. Tokyo hotel rooms are small, but this room was bigger than most and used its space well. It was easy to live comfortably out of our suitcases here. Bathroom was lovely and well equipped. The hotel was convenient to at least two Metro stations (Shimbashi and Gonzaga) and an easy walk to the Imperial Palace and Tsukiji Market (among other tourist highlights). Shopping, restaurants and nightlife all conveniently nearby while not in a loud area. Staff were extremely kind and helpful. We did not eat breakfast or other meal at the hotel. Would strongly recommend for anyone considering the Ginza district.
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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Wonderful Stay”
I was concerned after reading reviews of noise from trains nearby so I called the hotel to ask if they would place us in a quiet room. Though we had a corner room on the top floor (not facing the main street) we could still hear the trains going by however it was not too disturbing. The room was nicely furnished with a wonderful bathroom. Generous space for placing makeup and other bath accessories and wonderful shower. The Front Desk staff were excellent. The Concierge did not seem very knowledgable about dining options. We had dinner in the hotel's restaurant one evening which was OK, nothing spectacular. The wine by the glass on their menu was 1400 yen but we were charged 1600 yen. The pasta was supposed to be half size but it was served to us full size. The tuna tartare was excellent. All of the staff at the hotel were very kind and gracious. We would love to return to the hotel on our next visit to Ginza!
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Dear Sir or Madam, Thank you for having token the time to review Hotel The Celestine Ginza and shearing other reviewers in detail. Regarding our service, we are sorry to hear that it did not meet your expectations. We realized that we need to improve knowledge of concierge. It is via guest feedback and customer experiences that we can endeavor to provide our guests with a more luxurious and superior stay. Again, thank you so much for having your time to offering valuable opinion and high score for our services. We wish to welcome you again in future. Front Office Manager
Excellent stay. Will come back.”
Staff receives the highest marks as they all aim to serve all your needs. Concierge booked us several great dinners - kaiseki and yakitori at our request. They go above and beyond the call of duty. Location is excellent in between Shimbashi and Ginza stations. 5 minute walk to Ginza shopping, 1 minute walk to a convenience store, 3 min walk to closest metro station. Rooms are wonderfully appointed with great amenities and overlook the city with spectacular floor to ceiling windows. Lobby smells wonderfully fresh. Casita Bar on 14th floor had great views and also great service. We all LOVED this hotel. Wish we could have stayed longer than 3 days.
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Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are very delighted to hear that your stay with us a great experience. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. We will continue our efforts to give guests more pleasant stay with every aspect. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager
One of the best hotels we've ever stayed in”
This hotel is so good, I want to make this my regular stay whenever I'm back in Tokyo. Ginza is a great neighborhood, the staff is amazing (they remember your name!) -- everyone makes you feel at home. Drinks, food, everything at this hotel is delicious. I'm looking forward to my next stay. Thank you all at Ginza Hotel for the amazing service and experience.
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Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are very delighted to hear that your stay with us a great experience. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. On the other hand, we apologize for your inconvenience that you did not fully enjoy your stay due to the noise disturbance. If you have any concerns or an unpleasant indicate, please feel free to contact the front reception. It is via guest feedback and customer experiences that we can endeavour to provide our guests with a more comfortable stay. Front Office Manager
Excellent stay”
This is my second time staying at the hotel, though this time I brought my family with me (with 2 small children). The hotel staff are always welcoming and were very helpful in arranging all our rooms to be on the same floor. The hotel is located strategically in Ginza, and is close to Tokyo Station. The rooms always feel comfortable and relaxing, a well designed room. I especially enjoy the Japanese breakfast at the hotel.
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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We hope you do not mind writing back in English. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. We hope to have the opportunity to welcome you back in future visit. Front Office Manager
Stunning Hotel with Wonderful Service”
I stayed here for 2 nights and I absolutely loved it. The vibe is great, it is a perfect place that is in the centre of Tokyo's most fashionable areas (GINZA) and the hotel is so chic and calm that it is great to come back to after the wonderful hustle and bustle of TOKYO. The servers at the restaurant were extremely friendly and provided my sister and I with a great experience. The food is tasty and there is a nice drinks selection. The view is stunning. I am 100% rebooking for my next trip to Tokyo. I don't need to try anywhere else.
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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay was satisfactory. Especially our restaurant, we are glad to hear that their service did meet your expectation. We will share your comment with restaurant staff and we all will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Very nice”
I totally love it, the staff are very helpful and friendly and they speak English very well too, the rooms are smartly designed to make use of the space and the bathroom is extremely clean .. the location is also a great advantage.. I would recommend it to everyone who is visiting Tokyo and intends to be in Ginza area (the metro station is a 5 minute of pleasant walk in the clean shopping district of Ginza)
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Thank you for having chosen at HOTEL THE CELESTINE GINZA and taking the time to share your experience. We are very delighted to hear that your stay with us a great experience. As you know, we have good access to the public transportations such as JR, Metro and Bus within 3minutes by walk. Any guests who came either on sightseen or on business, could get an easy access to most of the places. We believe that your comment will help other overseas guests to look for accommodation in Tokyo. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Thank you for the lovely review, we look forward to welcoming you back in future. Front Office Manager
Excellent Hotel ”
The hotel is located 5 minutes walk away from the shopping district of Ginza and nearby train stations. Although the rooms are small, the impeccable service, Bvlgari toiletries, and high end amenities make this 3 star hotel seem like its a 5 star. The bar/breakfast place on the 14th floor has great views and an excellent selection of what is now extremely rare Japanese whisky for those that are interested. My only advice to those looking at this hotel is to select rooms on a higher floor. Unfortunately, I stayed on the 4th floor where I could hear people talking very loud in the wee hours and the trains go by early in the morning. Needless to say it was a restless night. The windows definitely need better soundproofing on the lower floors as there are night clubs just around the corner.
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Dear Sir or Madam, Thank you for having token the time to review Hotel The Celestine Ginza and shearing other reviewers in detail. We hope that you enjoyed the location of the hotel which is set in an excellent location in central Tokyo, which is quite convenient to go to main sightseeing spots by walk and train. On the other hand, we apologize for your inconvenience that you did not fully enjoy your stay due to the noise disturbance. If you have any concerns or an unpleasant indicate, please feel free to contact the front reception. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Wow!”
We will return to this hotel when we go back to Tokyo. The hotel is new and furnished beautifully. The bathroom and toiletries were the best. The staff couldn't have been more attentive and helpful. Eli checked us in and gave us all the tourist information we needed and by the time we left, we felt that we were friends. The location was excellent for shopping and walking to many sites in and around Ginza. The breakfast was beautiful but a bit expensive so we enjoyed it only once.
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Dear Sir / Madam, We hope that you enjoyed the location of the hotel which is set in an excellent location in central Tokyo, which is quite convenient to go to main sightseeing spots by walk and train. Our front desk is always ready and happy to assist guests with transportation needs. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. We are sorry to hear that you did not really enjoyed breakfast because bit expensive. Our restaurant try their best to provide selected foodstuffs and cooking with carefully so, the price could be higher than another hotel. We hope you did enjoy their taste and our style. We certainly hope that your time at Hotel The Celestine Ginza was a memorable one and we look forward to welcoming you back again. Front Office Manager
Celestine magic”
7 nights at The Celestine was a wonderful experience. Fabulous location, 3 mins walk to Shimbashi station, 10 mins walk to Tokyo station, unlimited bars and restaurants around the corner. ALL staff were wonderful, friendly and professional, but l must make special mention of Daniel and the bar man (can't remember his name) at Casita restaurant and a special huge thank you to Eri who made our stay at Celestine extra special. Thank you to everyone for making Tokyo a wonderful holiday.
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Dear Madam, Thank you for having token the time to review Hotel The Celestine Ginza and shearing other reviewers in detail. We hope that you enjoyed the location of the hotel which is set in an excellent location in central Tokyo, which is quite convenient to go to main sightseeing spots by walk and train. Our front desk is always ready to assist guests with transportation needs. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. Moreover, thank you very much for enjoying our restaurant GINZA CASITA for your celebration. The restaurant is famous for their hospitality of make their guests happier. Bar man who is president of restaurant, remember your memorable dinner. Your comments gave us great motivation to keep our hospitality to attain high standards of service here at the hotel. Front Office Manager
Great location, fantastic stay”
After trying a few hotels in Ginza, we have decided that Celestine is our "go to" hotel. We love the service, helpful and friendly staff, comfortable rooms and the amazing breakfast.
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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and our restaurant. Regarding our service, we are very proud to hear that our staff took care of you very well. We will continue our efforts to give guests more pleasant stay with every aspect. We certainly hope that your time at Hotel The Celestine Ginza was a memorable one and we look forward to welcoming you back again. Front Office Manager
Exceptional”
This was our first hotel in our trip to Japan and it was definitely the best one. This hotel literally opened two days prior to our arrival and I don't think our room had been ever used. The staff was super friendly and eager to help out. One of the staff, Sasaki, helped us order a portable WiFi device since we realized Japan's free Wifi was not as accessible as Korea's. We also wanted to exchange some currency as some hotels in Korea had good exchange rates, but Sasaki found us a location near the Ginza shopping area that had better rates. The staff of the hotel is one of the best I've come across. I think my only minor gripe is the rooms are really tight.
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Dear Sir / Modam, Thank you very much for choosing to stay at HOTEL THE CELESTINE GINZA. I would like to express my sincere appreciation for your comment. Ms. Sasaki, she has only a half year career in our hotel. However, I am sure that she has more high hospitality mind than any other staffs. She is always dealing with guest inquiries sincerely. Her sincere attitude can be a good model to other staffs. I really glad to hear that her smile and hospitality mind made your stay enjoyable and comfortable. Free WIFI service is available in our hotel, but unfortunately public free WIFI service in Japan is behind other countries. When you travel over Japan, we recommend you to rent a WIFI device. It took 1 day to hand it to you this time. I think you spent inconvenience time until you received it. We are pleased inform you that we are able to arrange this kind of request before arrival. To be more comfortable hotel stay, we try our best to improve our service standard for all our guests. If
Excellent hotel ”
We had a wonderful stay at the hotel Celestine!! It totally surpassed our expectations. My husband had an early train to catch for business and the restaurant staff opened at 6am just for him and served him a full breakfast. We loved everything about the hotel! I never give 5/5 for any hotel but the Celestine deserves it for sure! Location was so convenient as it was close to the Shimbashi station and there were lots of good restaurants and shopping nearby. You will not be disappointed if you stay here.
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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. We are glad to hear that your stay was satisfactory, the comfort of our room, the quality of services and an excellent location. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. As you know, we have good access to the public transportations such as JR, Metro. Any guests who came either on sightseen or on business, could get an easy access to most of the places. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
Incredible hotel and best location”
We loved our stay at Hotel the Celestine Ginza! Best location Clean Comfortable Incredibly helpful staff Good dining Highly recommend!
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Dear Sir or Madam, Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. we are delighted to learn that you found our staff very attentive and enjoyed many aspects of your stay including our restaurant GINZA CASITA. Regarding our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. We certainly hope that your time at Hotel The Celestine Ginza was a memorable one and we look forward to welcoming you back again. Front Office Manager
Perfect location. Great rooms and helpful staff.”
+ amazing location in Ginza close to train station and several metro + perfect place as bade from which to explore Tokyo as first time visitor + plenty of places to eat and have a drink 24/7 + great modern room with all comforts + very friendly, helpful and attentive staff No negatives to report. Will stay here again without hesitation if we come back to Tokyo.
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Dear Sir or Madam, Thank you for having chosen at Hotel The Celestine Ginza and taking the time to share your experience. We are glad to hear that your stay in general was satisfactory, the comfort of our room, the quality of services and an excellent location. Regarding our service, we are very proud to hear that our staff took care of you very well. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager