Hygiene Plus
Sparkling clean
Located in heart of Tokyo
Check-in [24-hour]
Excellent room comfort & quality
Free Wi-Fi
Car park
Front desk [24-hour]
Restaurant
Bar
Luggage storage
Breakfast
Laundry
23 travelers have booked today.
Based on 3,658 verified reviews
9.5
9.4
9.3
8.7
8.7
Location rating score
| Value for money | 8.7 |
| Location rating | 9.3 |
| Nearest airport | Haneda Airport (HND) |
| Distance to airport | 13.4 km |
While staying at HOTEL THE CELESTINE GINZA, indulge in your early morning or evening stroll at nearby park which include Sukiyabashi Park, Hibiya Park, and Kokyo Gaien National Garden.
HOTEL THE CELESTINE GINZA has a total of 104 rooms.
Enjoy the comfort of easy payment at HOTEL THE CELESTINE GINZA which supports up to 7, with payment card options including Cash, MasterCard, American Express, UnionPay, and Visa.
Verified guests that stayed at HOTEL THE CELESTINE GINZA have given this property a rating of 9.548 for its outstanding cleanliness as the primary highlight for their stay.
67.0% of our past visitor assessments have given an optimistic review and comments about this property's Wi-Fi. You can look up on more detailed customer reviews, and comments for HOTEL THE CELESTINE GINZA down in the review section.
Past business travelers that have stayed at this property have given HOTEL THE CELESTINE GINZA an average rating of 9.0. You can look up more detailed customer reviews and feedback by filtering for a specific type of verified travelers down in the review section.
Past local travelers that have stayed at this property have given HOTEL THE CELESTINE GINZA an average rating of 9.1. You can look up on more specific customer testimonials, and comments for this property down in the review section.
The nearest train, metro, or bus station is Shimbashi Subway Station, 330.41 m away from HOTEL THE CELESTINE GINZA.
Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Visitors checking in or out before or after the designated hours may be charged an additional fee.
Wake up to an exceptional a la carte breakfast at HOTEL THE CELESTINE GINZA. Guests can enjoy breakfast offered with an additional charge of 3630 JPY for adults if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is usually included for less than buying it at the resort.
Experience Luxury and Sophistication at HOTEL THE CELESTINE GINZA
Welcome to HOTEL THE CELESTINE GINZA, a luxurious 5-star hotel located in the heart of Tokyo, Japan. With its prime location in the vibrant Ginza district, this hotel offers a perfect blend of modern elegance and Japanese hospitality. Built in 2017, the hotel boasts 104 beautifully designed rooms, ensuring a comfortable and memorable stay for all guests.
Unwind and Indulge at HOTEL THE CELESTINE GINZA's Entertainment Facilities
At HOTEL THE CELESTINE GINZA, you can truly unwind and indulge in a range of entertainment facilities that are designed to enhance your stay. Whether you're in the mood for a refreshing drink or a rejuvenating spa treatment, this hotel has it all.
Step into the stylish bar, where you can sip on expertly crafted cocktails while enjoying the vibrant atmosphere. The bar offers a wide selection of premium spirits, wines, and beers, ensuring there's something to suit every taste. Whether you're looking for a cozy spot for a romantic evening or a lively gathering with friends, the bar at HOTEL THE CELESTINE GINZA is the perfect place to relax and unwind.
For ultimate relaxation, head to the hotel's luxurious spa. Indulge in a variety of treatments and therapies that are designed to rejuvenate your body and mind. From soothing massages to invigorating facials, the spa offers a range of services tailored to your individual needs. Immerse yourself in tranquility as skilled therapists work their magic, leaving you feeling refreshed and revitalized.
With its exceptional bar and spa facilities, HOTEL THE CELESTINE GINZA ensures that your stay is not only comfortable but also filled with entertainment and relaxation. Whether you're looking for a nightcap or a pampering session, this hotel has everything you need to unwind and indulge.
Convenience Facilities at HOTEL THE CELESTINE GINZA
At HOTEL THE CELESTINE GINZA, every aspect of your stay is designed to provide utmost convenience and comfort. The hotel offers a range of convenience facilities to ensure a hassle-free experience for all guests.
For those who prefer to travel light or need to freshen up their wardrobe, the hotel provides laundry service and dry cleaning facilities. You can trust the professional staff to take care of your laundry needs while you explore the vibrant city of Tokyo.
The concierge service at HOTEL THE CELESTINE GINZA is always ready to assist you with any inquiries or requests you may have. Whether you need recommendations for the best local restaurants or assistance with arranging transportation, the knowledgeable concierge staff is dedicated to making your stay as smooth as possible.
Stay connected with complimentary Wi-Fi available in all rooms and public areas of the hotel. Whether you need to catch up on work or simply want to browse the internet, you can enjoy seamless connectivity throughout your stay.
Additionally, the hotel offers a designated smoking area for guests who smoke, ensuring a comfortable environment for all guests.
With luggage storage and daily housekeeping services, HOTEL THE CELESTINE GINZA goes above and beyond to provide convenience and comfort during your stay in Tokyo.
Convenient Transport Facilities at HOTEL THE CELESTINE GINZA
At HOTEL THE CELESTINE GINZA, guests can enjoy a hassle-free stay with a range of convenient transport facilities. The hotel offers a spacious car park, allowing guests to easily park their vehicles during their stay. Whether you are traveling by car or renting one during your visit to Tokyo, the car park provides a secure and convenient option for parking. Please note that car park charges are applied.
For those looking for a quick and convenient way to get around the city, HOTEL THE CELESTINE GINZA also provides a reliable taxi service. Whether you need to catch a flight, explore the bustling streets of Tokyo, or attend a business meeting, the hotel's taxi service ensures a comfortable and efficient journey. With friendly and professional drivers, you can sit back and relax while enjoying the convenience of door-to-door transportation. Plan your day with ease and let the hotel's taxi service take you wherever you need to go.
Indulge in Culinary Delights at HOTEL THE CELESTINE GINZA
At HOTEL THE CELESTINE GINZA, guests can embark on a gastronomic journey like no other with its exceptional dining facilities. The hotel boasts a sophisticated and elegant restaurant, offering a delightful blend of Japanese and international cuisines. Whether you're craving traditional sushi, sashimi, or tempura, or in the mood for Western dishes with a Japanese twist, the restaurant's diverse menu is sure to satisfy even the most discerning palates. With its chic ambiance and attentive service, dining here is an experience to remember.
In addition to the restaurant, HOTEL THE CELESTINE GINZA also provides daily housekeeping to ensure a comfortable and hassle-free stay for guests. The dedicated housekeeping team ensures that each room is meticulously cleaned and well-maintained, allowing guests to relax and unwind in a pristine environment. From fresh linens to spotless bathrooms, every detail is taken care of to ensure a truly enjoyable stay. With the combination of top-notch dining facilities and impeccable housekeeping services, HOTEL THE CELESTINE GINZA offers a truly unforgettable experience for travelers visiting Tokyo, Japan.
Luxurious and Spacious Rooms at HOTEL THE CELESTINE GINZA
Experience the epitome of comfort and style at HOTEL THE CELESTINE GINZA with its range of exquisite room offerings. From the Deluxe Twin Non Smoking and Deluxe Twin Smoking rooms, both spanning 34 square meters and featuring 2 Single Beds, to the Executive Twin Non-Smoking room, boasting a generous 47 square meters and equipped with 2 Semi Double-Beds, there is a perfect room for every traveler's needs.
For those seeking a touch of elegance, the Superior Corner Twin Non-Smoking and Superior Corner Twin Smoking rooms, both measuring 31 square meters and furnished with 2 Single Beds, offer a cozy and inviting ambiance. Alternatively, the Superior Queen Non-Smoking and Smoking rooms, covering 23 square meters and featuring a plush Double Bed, provide a charming and intimate space for relaxation.
Booking any of these luxurious rooms on Agoda ensures that you not only secure the best prices but also enjoy a hassle-free experience. With Agoda's user-friendly platform, you can easily browse through the available room options, compare prices, and make a reservation in just a few clicks. So why wait? Treat yourself to a memorable stay at HOTEL THE CELESTINE GINZA and indulge in the ultimate comfort and convenience.
Discover the Glamour and Excitement of Ginza in Tokyo
Welcome to Ginza, Tokyo's most prestigious and vibrant district. Situated in the heart of the city, Ginza is a melting pot of luxury shopping, fine dining, and entertainment. With its sleek skyscrapers, bustling streets, and iconic landmarks, this neighborhood offers a unique blend of tradition and modernity.
Indulge in a world-class shopping experience as you explore the upscale boutiques and department stores that line the streets of Ginza. From high-end fashion brands to exquisite jewelry and electronics, you'll find everything you desire in this shopper's paradise. Don't miss the chance to visit the famous Wako Department Store and its iconic clock tower, a symbol of Ginza's elegance and sophistication.
After a day of shopping, treat yourself to a culinary adventure in Ginza's renowned restaurants. From Michelin-starred establishments to traditional sushi bars, the area is a food lover's haven. Immerse yourself in the flavors of authentic Japanese cuisine or savor international dishes prepared by world-class chefs. As night falls, the district comes alive with vibrant nightlife options, including trendy bars, clubs, and theaters.
Ginza is also home to cultural attractions that showcase the rich history and artistry of Japan. Visit the Kabuki-za Theater and witness the captivating performances of traditional Kabuki theater. Explore the Ginza Mitsukoshi, a historic department store that displays a wide range of traditional crafts and artworks. For a tranquil escape, take a stroll through the Hibiya Park, a peaceful oasis in the midst of the bustling city.
With its glamorous atmosphere, diverse offerings, and central location, Ginza is a must-visit destination for travelers seeking a taste of Tokyo's vibrant energy. Stay at HOTEL THE CELESTINE GINZA and experience the perfect blend of luxury, comfort, and convenience in the heart of this iconic neighborhood.
Convenient Transportation Options from Tokyo Airports to HOTEL THE CELESTINE GINZA
When it comes to reaching HOTEL THE CELESTINE GINZA from the airports in Tokyo, Japan, travelers have several convenient transportation options available to them.
If you are arriving at Narita International Airport, the most common gateway to Tokyo, you can easily reach HOTEL THE CELESTINE GINZA by taking the Narita Express (N'EX) train. The N'EX offers direct service to Tokyo Station, where you can transfer to the Tokyo Metro Ginza Line. From there, it's just a short walk to the hotel, situated in the vibrant neighborhood of Ginza. Alternatively, you can also take a taxi from Narita Airport, which offers a more direct and convenient option, especially if you have heavy luggage or prefer a door-to-door service.
For travelers arriving at Haneda Airport, the closest airport to downtown Tokyo, there are also convenient transportation options to reach HOTEL THE CELESTINE GINZA. The easiest way is to take the Tokyo Monorail from Haneda Airport to Hamamatsucho Station, and then transfer to the Tokyo Metro Ginza Line. A short walk from the station will lead you to the hotel, allowing you to easily explore the upscale shopping and dining district of Ginza.
No matter which airport you arrive at, HOTEL THE CELESTINE GINZA is easily accessible, thanks to Tokyo's efficient public transportation system. Whether you choose to take the train or a taxi, you'll find yourself at this stylish and comfortable hotel in no time, ready to explore the vibrant city of Tokyo.
Explore the Vibrant Surroundings of HOTEL THE CELESTINE GINZA
Located in the heart of Tokyo, HOTEL THE CELESTINE GINZA offers a prime location for exploring the city's most iconic landmarks and attractions. Just steps away from the hotel, you'll find yourself in the bustling district of Ginza, renowned for its luxury shopping, gourmet dining, and vibrant nightlife. Take a leisurely stroll through the upscale streets, lined with high-end boutiques, department stores, and flagship stores of world-famous brands. Indulge in a shopping spree or simply soak up the sophisticated atmosphere of this trendy neighborhood.
For a tranquil escape from the city's hustle and bustle, head to the nearby Hama Rikyu Gardens. This beautiful green oasis offers a serene retreat with its meticulously landscaped gardens, traditional tea houses, and tranquil ponds. Take a peaceful walk along the garden's pathways, admire the vibrant seasonal flowers, or enjoy a traditional Japanese tea ceremony in one of the tea houses.
Another must-visit attraction within close proximity to the hotel is the Tsukiji Jogai Market, a paradise for seafood lovers. Explore the bustling market, filled with rows of stalls selling fresh seafood, sushi, and other local delicacies. Immerse yourself in the vibrant atmosphere as you sample mouthwatering dishes and experience the lively energy of this iconic market.
With its unbeatable location, HOTEL THE CELESTINE GINZA provides the perfect base for exploring Tokyo's top attractions, including Hibiya Park, Meiji Seimeikan, Oiwa Inari Shrine, Sukiyabashi Park, Former Naval Training Center, Kaijibashi Trace, and Shintomiza Historic Site. Whether you're seeking luxury shopping, cultural experiences, or culinary delights, you'll find an abundance of options just moments away from the hotel.
Convenient Public Transport Stations near HOTEL THE CELESTINE GINZA
Located in the heart of Tokyo, HOTEL THE CELESTINE GINZA offers easy access to a variety of public transport stations, making it a convenient choice for travelers looking to explore the city. Just a short walk away, guests will find themselves at Shimbashi Train Station, Yurikamome Shiodome Train Station, Yurakucho Train Station, Hatchobori Train Station, and Sakuradamon Train Station. These stations provide excellent connectivity to various parts of the city, allowing guests to easily reach popular attractions, shopping districts, and business centers.
For those looking to explore Tokyo's vibrant neighborhoods, Higashi Ginza Subway Station, Tsukiji Subway Station, and Ginza Subway Station are all within close proximity to the hotel. These subway stations offer convenient access to popular areas such as Tsukiji Fish Market, Ginza shopping district, and Tokyo Tower. Travelers can hop on a train and immerse themselves in the bustling atmosphere of these iconic destinations.
Additionally, Kasumigaseki Station is also nearby, providing easy access to Tokyo's government district and important landmarks like the Imperial Palace. Whether you're a leisure traveler or a business guest, HOTEL THE CELESTINE GINZA's location near these public transport stations ensures that you can explore the city with ease, making it an ideal choice for your stay in Tokyo.
A Culinary Paradise at Your Doorstep
HOTEL THE CELESTINE GINZA is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Just a short stroll away, you will find Caretta Shiodome, a renowned restaurant offering a delightful fusion of Japanese and Western cuisines. For those craving authentic Japanese flavors, Ginza Kagari Main Branch and Shiseido Parlour are must-visit destinations. Indulge in the finest grilled dishes at Ginza Ukai-Tei or savor the aromatic spices of Indian cuisine at Indian Curry Marunouchi. bills Ginza is a popular spot for international cuisine enthusiasts, while Ginza Nair's Restaurant offers a unique blend of Indian and French flavors. For those seeking a traditional Japanese dining experience, Tonkatsu Aoki Ginza and Ginzasekitei are highly recommended. Motsunabe & Shochu Rokumaru Tokyo Station GranAge is the perfect choice for those looking to explore the rich flavors of the local cuisine. With such a diverse range of dining options, HOTEL THE CELESTINE GINZA ensures that every meal will be a memorable experience.
Shop 'til you drop in the heart of Ginza
Located in the vibrant neighborhood of Ginza, HOTEL THE CELESTINE GINZA is surrounded by a plethora of shopping landmarks that cater to all kinds of tastes and budgets. Just a short stroll away, you will find the iconic Matsuya Ginza Department Store, a paradise for fashion enthusiasts with its wide range of luxury brands and trendy boutiques. For those interested in traditional crafts and local products, Iwate Ginga Plaza offers a unique shopping experience showcasing the best of Iwate Prefecture. Yurakucho Marui Department Store is another must-visit destination, featuring a mix of local and international fashion brands. Art lovers will appreciate the nearby Creation Gallery G8, which showcases contemporary artwork from both established and up-and-coming artists. Fashion-forward shoppers will be delighted by the presence of GU Ginza, the flagship store of this popular Japanese clothing brand known for its affordable yet stylish pieces. HIBIYA KADAN, a renowned flower shop, is perfect for those looking to add a touch of elegance to their surroundings. And if you're in need of some wardrobe essentials, the UNIQLO Ginza store offers a wide selection of high-quality, affordable clothing. For those interested in regional specialties, Akita Furusato-kan and Katayama Bunzaburo Shoten offer a range of traditional products from Akita Prefecture and Tokushima Prefecture, respectively. Finally, don't miss the opportunity to explore the bustling streets of Ginza, known for its upscale boutiques, department stores, and high-end fashion brands. With so many shopping options at your doorstep, HOTEL THE CELESTINE GINZA is the perfect base for a memorable shopping spree in Tokyo.
Affordable Luxury: Experience Tokyo's Finest at HOTEL THE CELESTINE GINZA
When it comes to finding the perfect blend of luxury and affordability in the heart of Tokyo, look no further than HOTEL THE CELESTINE GINZA. With an average room price of $321, this exquisite hotel offers an experience that is second to none.
Compared to the average price of a hotel room in Tokyo, which stands at $157, HOTEL THE CELESTINE GINZA may seem slightly higher. However, the exceptional value provided by this hotel more than justifies the price difference. From the moment you step into the elegant lobby, you will be greeted by a warm and attentive staff, ready to cater to your every need.
The rooms at HOTEL THE CELESTINE GINZA are a haven of comfort and style. Each room is tastefully decorated with modern furnishings and equipped with state-of-the-art amenities. Whether you choose a cozy standard room or indulge in a luxurious suite, you can expect nothing less than the utmost comfort and relaxation.
Additionally, HOTEL THE CELESTINE GINZA offers a range of exceptional facilities and services, including a fitness center, a serene spa, and a variety of dining options. The hotel's prime location in the vibrant Ginza district also provides easy access to Tokyo's top attractions, shopping destinations, and dining establishments.
So, if you're seeking a truly memorable stay in Tokyo, HOTEL THE CELESTINE GINZA is the perfect choice. With its impeccable service, stylish accommodations, and convenient location, this hotel offers an experience that is worth every penny.
Exceptional Service, Clean Rooms, and Prime Location
HOTEL THE CELESTINE GINZA has received rave reviews from its guests, with many highlighting the exceptional service provided by the friendly and professional staff. Guests have praised the staff's fluency in English, making communication effortless and enjoyable. The hotel's cleanliness is also highly regarded, with guests consistently mentioning the spotless rooms and the attention to detail in maintaining a quiet and relaxing environment. The hotel's prime location in Tokyo's vibrant Ginza district is another standout feature, with guests appreciating the convenience and accessibility to popular attractions, shopping, and dining options. The hotel's excellent restaurant has also received high praise, with guests raving about the quality of the food and dining experience. Overall, guests highly recommend HOTEL THE CELESTINE GINZA for its exceptional service, clean and comfortable rooms, and its unbeatable location.
A Perfect Blend of Luxury and Convenience
HOTEL THE CELESTINE GINZA in Tokyo, Japan has received outstanding customer ratings, making it a top choice for travelers seeking a memorable stay. With an impressive overall rating of 9.2, this hotel offers an exceptional experience that combines luxury and convenience.
One of the highlights of HOTEL THE CELESTINE GINZA is its exceptional value for money, with a rating of 8.8. Guests can enjoy the utmost comfort and luxury without breaking the bank. The hotel's facilities also receive high praise, with an impressive rating of 8.8. From the moment guests step into the elegant lobby to the well-appointed rooms, every aspect of the hotel is designed to provide a delightful and memorable stay.
Cleanliness is a top priority at HOTEL THE CELESTINE GINZA, as reflected in its remarkable rating of 9.6. Guests can expect immaculate rooms and pristine common areas, ensuring a hygienic and comfortable environment throughout their stay. The hotel's location also receives rave reviews, with a rating of 9.4. Situated in the heart of Tokyo's vibrant Ginza district, guests have easy access to premier shopping, dining, and entertainment options, making it an ideal base for exploring the city.
The staff at HOTEL THE CELESTINE GINZA go above and beyond to provide exceptional service, earning a remarkable rating of 9.5 for staff performance. From the warm welcome at check-in to the attentive assistance throughout the stay, the hotel's staff ensures that every guest feels valued and well taken care of.
Overall, HOTEL THE CELESTINE GINZA's exceptional customer ratings for value, facilities, cleanliness, location, and staff performance make it a standout choice for travelers seeking a luxurious and convenient stay in Tokyo. With its perfect blend of luxury, convenience, and exceptional service, this hotel promises an unforgettable experience.
Excellent8.7
Facilities
Exceptional9.3
Location
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
[Important] Notice of construction work on a building near the hotel
Thank you for using Hotel The Celestine Tokyo Ginza.
Construction work on a nearby building is currently taking place on the following dates and times:
■Dates: Friday, November 3, 2023 to Tuesday, February 29, 2028 *Excluding weekends and holidays
■ Time: 08:00 AM to 06:00 PM (Working hours may vary)
During the construction period, there will be times when noise and vibration will occur, which will cause a great deal of inconvenience to our users.Thank you for your understanding.If you have any questions or concerns, please contact the hotel.
Provided by verified guests of
Excellent
Review summary
Powered by OpenAI
In the heart of Ginza, surrounded by a variety of restaurants and shops, this hotel is renowned for its exceptional Japanese hospitality. The spacious and clean rooms come with high-end amenities like Nespresso machines and Bulgari toiletries. Relax in the roomy bathrooms after a day of sightseeing. Conveniently situated near Shimbashi Station, you can easily reach Narita and Haneda airports. Guests rave about the breakfast, especially the French toast with fruit.
No pool or gym, but great location offers ample outdoor activities.
Did you find this review summary helpful?
Not only is the location amazing but almost everything about this place is well thought out. Rooms are small but with an eye for detail. Bathroom excellent , but unfortunately they no longer have Bvlgari amenities, probably due to Covid. Restaurant - Casita- on the 18th floor has superb views of Tokyo Tower and an excellent breakfast, both Japanese and Westin. Lunch available. Dinners are outstanding with A la Carte and 3 superb set menu options. Daniel the Cuban Maitre’d will charm the socks off you. He is as impressive as the restaurant. We have spent many nights here both eating and drinking. Cannot fault it at all. Excellent check in and concierge. Overall faultless and at a great price when it comes to value for money in Tokyo.
Dear Sir or Madam, Thank you very much for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. Regarding to our service, we are very proud to hear that our staff took care of you at the restaurant was very well. We will share the good comments with staff and continue our efforts to give guests more pleasant stay with every aspect. We certainly hope that your time at Hotel The Celestine Ginza was a memorable one and we look forward to welcoming you back again. Front Office Manager
The hotel is very conveniently located. It is about two blocks from the Shimbashi station and easy walking distance to the outer Tsujiki Market and shopping in the Ginza area. The rooms were immaculate and comfortable. Breakfast on the 14th floor was delicious - 3 choices, but definitely try the french toast so yummy with fruit! Best part of the stay was the staff!!! Incredibly polite, gracious and helpful...each and every one of them, from service personnel in the restaurant to the concierge. They mailed my postcards, ensured I had a sanitized umbrella when I went out in the rain, helped me load luggage into the taxi, patiently offered walking directions, etc. I will definitely back!
Thank you for having stayed at Hotel The Celestine Ginza and taking the time to provide us valuable feedback for your previous stay. Regarding to our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. We are also glad you have enjoyed our breakfast. We will continue our efforts to give guests more pleasant stay with every aspect. Once again, we appreciate your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager
1. Location: Great locations near Shimbashi Station easy access to local bus/train and JR trains. The area is quiet, 5-10 min to shops, 1-2 blocks 7Eleven, Lawson,. FamilyMart. A. few local bars and restaurants. There are a few in the area. NightCap maybe harder to find in the area. Room: The Queen Superior room has generous amenities. The bathroom was a good size. Sufficient space for three small 24inch suitcases but larger luggage for 2 people might require a bigger room. The view from our room is okay, a street-facing room might be better. 3. Staff The hotel staff were exceptional, friendly and helpful. 4. Restaurant and Bar: The hotel's small bar and restaurant offered limited dining options. The view was decent. Breakfast was satisfactory, though lunch and dinner options were not explored. Overall: The hotel's prime location, excellent staff, and well-equipped rooms make it a solid choice. While the restaurant and bar options were somewhat limited, and the room view could have been improved, the overall experience was amazing. We will be back.
Dear Sir or Madam, Thank you very much for sharing your positive experience at Hotel The Celestine Ginza. We are delighted to hear that you appreciated our prime location near Shimbashi Station, which indeed allows for convenient access to various transportation options, as well as local shops and dining establishments. It is wonderful to know that you found the area to be quiet and accessible. We are also pleased that you enjoyed your stay in the Queen Superior room, particularly noting the generous amenities and the spaciousness provided for your luggage. While we understand your preference for a street-facing room for a better view, we appreciate your feedback regarding the room's overall comfort and functionality. Your kind words about our staff are greatly appreciated, as we strive to provide exceptional service to all our guests. It is heartwarming to know that our team made a positive impression during your stay. Regarding the dining options available at our bar and restaura
The staff are absolute gem! We really appreciate the help with bookings of restaurants and great recommendations. The air-con broke down in our room and they upgraded us to a larger room in the middle of the night with zero problems. The restaurant on the top floor offers a great view of Tokyo and the bustling night of Ginza. Convenient travel from Shimbashi and Ginza station, they also help with Valentine’s day bouquet surprise, amazing service. The cleaning staff are exemplary, they clean the room, and make the mound of cloths we left on top our lugguage the more orderly version of it’s former self. 5/5, would be 6/5 if they included the shower cap. Exceptional stay, worth every pennies.
Dear Sir or Madam,Thank you for having stayed at HOTEL THE CELESTINE GINZA and taking the time to provide us valuable feedback for your previous stay. We apologize for any inconvenience caused by the air conditioner. We appreciate your cooperation. Regarding to our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. As you know, we have good access to the public transportations such as JR, Metro. Our hotel is convenience for Both guests who came either on sightseen or on business, for getting an easy access to most of the places.Please note that we have ended the use of shower caps for environmental protection. Again, thank you so much for having your time to offering valuable opinion and high score for our services. We wish to welcome you again in future. Front Office Manager
330 meters to public transportation
Located in heart of Tokyo
Currency exchange
Free Wi-Fi in all rooms!
“Wonderful oasis of calm in busy Ginza”
As of writing this review the Celestine has an average rating of 9.2 on Agoda and it is very much fully deserved. Good location - it is walking distance from the main Ginza stretch and conveniently located between Ginza and Shimbashi stations, so it is easy to get to most places in Tokyo. The property is well appointed in the style of an understated luxury. The beds are unbelievably comfortable. Above all, the service and hospitality extended by all the staff members at the Celestine was wonderful and we very much enjoyed our stay. One minor drawback is that there is no gym on the property, but that is easily overlooked when there are so many other positives about the hotel. 10/10 would definitely recommend and return to stay the next time we are in Tokyo.
Thank you so much for having a stay at HOTEL THE CELESTINE GINZA and sharing your feedback on AGODA. Regarding to our service, we are very proud to hear that our staff took care of you very well and can assure you that we will share the good comments with staff. We are very honored that you were satisfied not only our service but also our facilities. On the other hand, we regret to read that not meeting your expectation for gym. Although it is difficult to immediately improve public spaces and facilities, we will forward your concerns to the appropriate departments and will use your opinion as a reference for further improvement as we care deeply about the satisfaction of our guests. Once again, we appreciate for your feedback, and we hope to have the opportunity to welcome you back in future visit. Front Office Manager