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9.3
Exceptional
1,130 reviews
1,130 reviews
"Hotel looks clean and modern inside."
"We had a very pleasant stay ! Especially the room is clean and staffs are friendly"
"The hotel location is good,and all staff of this hotel are kind and friendly!"
"Real close to shinshaibashi and dotonbori Staff service are superb!"
"Room size is good enough for 2 adults and 1 kid."
9.5
Exceptional
Location rating score
HOTEL THE FLAG Shinsaibashi
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. This 3.5-star property features restaurant to make your stay more indulgent and memorable.
Car park
Free Wi-Fi in all rooms!
Luggage storage
Laundry service
Room service
Concierge
5 travelers have booked today.
Value for money | 9.1 |
Distance to city center | 0 km |
Location rating | 9.5 |
Nearest airport | Osaka International Airport (ITM) |
Distance to airport | 13.8 km |
Is car parking available at HOTEL THE FLAG Shinsaibashi?
HOTEL THE FLAG Shinsaibashi offers car park onsite with charges applied for guests with vehicles to choose from when staying at this property. In case the car park is full, this property also has and nearby as well. Please contact the property for more information, or log into your Agoda account and contact the property through Agoda's direct message chatbox.
What are the property's policies for children's bedding at HOTEL THE FLAG Shinsaibashi?
HOTEL THE FLAG Shinsaibashi's policy pertaining to children's bedding considers guests age 13 years and older as adults, and therefore requires an extra bed which will incur an additional charge. You can find additional information about specific child policy and age range for this property, by checking the "Property policies" section located in the property page for more details.
When was HOTEL THE FLAG Shinsaibashi built?
HOTEL THE FLAG Shinsaibashi was built in 2018.
How many rooms does HOTEL THE FLAG Shinsaibashi have?
HOTEL THE FLAG Shinsaibashi has a total of 162 rooms.
What is the verified guest review consensus about HOTEL THE FLAG Shinsaibashi's swimming pool?
75.0% of our verified visitor feedback have given an optimistic review and comments about this property's swimming pool. You can look up on more detailed customer reviews, and comments for HOTEL THE FLAG Shinsaibashi down in the review section.
What is the typical rating that past Business travelers' have given to HOTEL THE FLAG Shinsaibashi?
Past business travelers that have stayed at this property have given HOTEL THE FLAG Shinsaibashi an average rating of 8.9. You can look up more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.
What is the average rating that past Couples' have given to HOTEL THE FLAG Shinsaibashi?
Past couple travelers that have stayed at this property have given HOTEL THE FLAG Shinsaibashi an average rating of 9.4. You can look up on more detailed customer assessments, and comments by filtering for a specific type of verified guest travelers down in the review section.
What is the typical rating that past Families with young children have given to HOTEL THE FLAG Shinsaibashi?
Past families with young children that have stayed at this property have given HOTEL THE FLAG Shinsaibashi an average rating of 9.2. You can look up more descriptive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Families with older children have given to HOTEL THE FLAG Shinsaibashi?
Past families with older children that have stayed at this property have given HOTEL THE FLAG Shinsaibashi an average rating of 9.3. You can look up more thorough customer reviews and remarks by filtering for a specific type of verified travelers down in the review section.
What is the typical rating that past Group travelers have given to HOTEL THE FLAG Shinsaibashi?
Verified group travelers that have stayed at this property have given HOTEL THE FLAG Shinsaibashi an average rating of 9.3. You can look up more specific customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.
What is the nearest train, metro, or bus station to HOTEL THE FLAG Shinsaibashi?
The nearest train, metro, or bus station is Sonoda Station, 10006.62 m away from HOTEL THE FLAG Shinsaibashi.
9.2
"Hotel looks clean and modern inside."
Jane
|
May 3, 2023
10
"We had a very pleasant stay ! Especially the room is clean and staffs are friendly"
Linus
|
May 1, 2023
10
"The hotel location is good,and all staff of this hotel are kind and friendly!"
YU-TING
|
May 3, 2023
HOTEL THE FLAG Shinsaibashi
See the best of Osaka with a stay at HOTEL THE FLAG Shinsaibashi, which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The facilities and services provided by HOTEL THE FLAG Shinsaibashi ensure a pleasant stay for guests. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service and luggage storage.
The hotel even offers a fireplace for a warm atmosphere on chilly nights. The hotel's on-site laundromat helps you keep your favorite travel outfits clean so you can pack less. In-room conveniences include room service and daily housekeeping, so you can relax and enjoy your stay. The hotel is entirely non-smoking, ensuring a clean air environment.
Smoking is restricted to the designated smoking areas.
Experience high-quality room facilities during your stay at HOTEL THE FLAG Shinsaibashi. The hotel provides linen service, blackout curtains and air conditioning in some rooms for the benefit of guests. Keep your entertainment options wide, even in your room, with a range of facilities, including cable TV available in select rooms. The hotel also provides guests with a refrigerator, bottled water, instant coffee and instant tea in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms.
Dining and things to do
Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Light snacking is available day or night with the hotel's vending machines.
To fill your days, be sure to check out the fantastic facilities offered at HOTEL THE FLAG Shinsaibashi. Have some relaxing fun with family and friends at the library and shared lounge and TV area.
Around the property
Visit the sights and local attractions of Osaka during your stay at the hotel. Osaka Castle is located 3.1 km away, and is one of the most famous tourist spots to visit and photograph.
Reasons to stay here
Past guests rate facilities here higher than 98% of the city's accommodation.
This hotel stands above the rest with a cleanliness score that beats 99% of accommodations in the city.
This hotel stands out for its staff and service, scoring higher than 99% of the city's accommodation.
9.1
Breakfast
15 mentions
Housekeeping
14 mentions
Swimming Pool
1 mention
9.5
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
Show reviews that mention
IN LOVE WITH THIS HOTEL!”
One of the best hotels we’ve ever stayed at! Location - just a few steps away from the busy part of Shinsaibashi shopping street! Restaurants and convenience stores are everywhere! (Try Poundhouse cafe, super yummy cakes and coffee!) Staff - super helpful, approachable and accommodating! They speak english so it was very easy for us to communicate with them :) Machines - there are coin operated washing machines and dryers (laundry detergent is free!), a drink vendo machine, water and ice dispenser. The best part? FREE COFFEE! Choose from coffee, cappuccino, latte, and weak coffee. Hotel is NEW and CLEAN. They also cleaned our rooms every single day! Their lounge also has a very relaxing ambience. I guess the only ~minor~ downside for us is that there are some bars around the area, it can be a bit noisy during midnight. But no biggie, would still come back to this hotel and would definitely recommend it to our friends! :)
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Thank you so much for choosing to stay with us on your trip to Osaka. And we are so happy that you gave us this wonderful feedback and compliments, it seems we succeeded to make your trip a memorable one? Also, our apologies that there were some points where you did not feel comfortable enough. We will try and make things better, and hoping to see you sometime again!
Great stay & Value for money! ”
Our first time in Osaka was made even more lovelier because of this hotel. It's a very convenient place, near to Namba, Dotonbori and very much accessible to most places in Osaka. It's right in the heart of Shinsaibashi Shopping Street where you can find alot of of great stores. Just enough walk to every great places to eat. The hotel itself was great and the breakfast spread is just enough to get you started in a day. Although most it was excellent for us but i only have a little issue, not enough closet space and enough space in the bathroom to hang or put our toiletries. I wish there is more space for that but regardless, it was a very good place for us. My daughter wants to come to the same hotel again next time. We love Hotel the Flag! We had a great stay!
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Thank you for choosing to stay with us, and for taking your time to share such a nice review! It is a great pleasure for us to hear that you had great time during your stay. We are sorry for any inconvenience caused during your stay regarding the space shortage issue in the room. We will share your feedback with our management team to improve our overall operation. We are looking forward to seeing you again in your next chance to visit Japan!
Best Hotel ”
Stayed at Hotel the Flag Shinsaibashi and I have to say this is one of the best hotel with such an awesome location! (walking distance to train station as well as shopping street with multiple family mart along the way). Probably the only downside is that it's located beside 2 underground clubs and some nights you can hear drunkard shouting (perhaps as we stayed facing the street) but it doesn't bother us much. Coming back again end of 2023 and booked the same Hotel again!
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Thank you for staying with us at HOTEL THE FLAG and giving us feedback. We are haapy to hear that you enjoyed your stay and had fun in Osaka. Sorry about the sound from outside. We look forward to seeing you again.
Deserves more than 5 stars”
My partner and I loved our stay!!!!!! A short walk from Shinsaibashi station (6mins), the hotel looks so new and modern we were awed because it’s only 3.5 stars. The reception staff will even escort check-in guests to the lifts each time! There is a free coffee machine which I enjoyed every day during my stay. The room (double bed) was bigger than I had expected it to be - everything was so good I cannot find any flaw about this hotel at all. Please book your stay here in Osaka, promise you will not regret!!!
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Thank you for staying at HOTEL THE FLAG and taking your time to share amazing review! We are delighted to hear that you enjoyed your trip and stay. And We are also grateful for your compliments! We are looking forward to welcoming you again in future if you have an opportunity to come to Osaka next time. Thank you!
Best Hotel in Osaka!!!”
Model look. Clean slate. Most staff able to communicate in English. Top notch service. Lost my laundry and they were able to connect with me to arrange collection/delivery. The daily buffet breakfast was awesome. wide variety with good coffee (mild to strong) and tea. My kids love this hotel vs those big brand hotels in Japan. We will be back again! I strongly recommend
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Thank you for choosing HOTEL THE FLAG and leaving us a review. We are so happy to hear your comments and you sound enjoyed a lot here. We appreciate your great comments about the service and staff! We will do our best to continue making sure our guests have a wonderful time in Osaka. We thank you again for staying with us during your trip and for your time. We will be happy to welcome you back anytime! Hope to see you again!
Best hotel ever stayed in Osaka!”
Staff are friendly and helpful. Hotel is new and clean. Bed is very comfortable. Very well located. 5 minutes walk to train station. Eateries every where. Will stay in this hotel again if travelling to Osaka. Very nice and wonderful experience.
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Thank you for staying with us. We are very glad to know you enjoyed staying with us. Your positive feedback motivates us a lot. We look forward to seeing again soon!
Love to stay ”
Room size is good enough for 2 adults and 1 kid. Location is very good. Kid would love to stay there again.
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Thank you so much for staying with us this time. We really appreciate your great feedback and glad that it seems your family enjoyed your stay here. Hope you had a great time in Osaka and your kid will be coming and stay with us in the future again!
Clean and comfortable hotel in a convenient location ”
Located within 5 mins walk from Shinsaibashi Station, Crysta Nagahori is accessible by 3 mins walk. Hotel cleanliness is maintained very well, staff are friendly and they can speak English. The pillow and bed are comfortable. Coffee is available at 2/F which tastes good. I especially like the spacious standing shower. There are bars nearby, so the street is busy on weekends. I will come back again!
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Thank you for staying with us! We are glad to hear your positive feedback! If you have a chance to come back Osaka, please choose to stay with us! We are looking forward to seeing you!
Honestly best accommodation in the central of Osaka! We will definitely be back ”
From the excellent service from the staff, to the location, cleanliness of room and size of room it honestly ticked all the boxes for us. I cannot flaw a single thing about this hotel and that says a lot. I don’t normally leave reviews however had to for this hotel because of the amazing experience we had, we will definitely be back. We had to cut our stay short due to CONVID-19 and the staff were able to refund the extra nights we paid for with no penalty fees. It is only a few minutes walk to Shinsaibashi station as well as Dontonbori, even better it’s right next to an Ichiran! Must stay hotel.
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Thank you for staying with us and leaving a great review. We are really happy to hear that you enjoyed your stay at our hotel! Our hotel is temporarily closed now but we will reopen on July 1st, 2022. We are looking forward to seeing you again.
A great modern and stylish hotel”
Great hotel showcaseing the best of Japanese sensibilities. Fantastic location, superb staff- Mickey did a super job helping me wrapping some gifts. Overall the hotel to go in Osaka.
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Thank you for staying with us at HOTEL THE FLAG. We are glad to know that you enjoyed your stay and had a great time in Osaka. Also, thanks for the good commnets to our staffs. We hope you will give it a try the next time you come to Osaka.
Excellent!”
Location is good! Hotel is clean and comfort! Nice staff!
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Thank you for staying at HOTEL THE FLAG and taking time to share your feedback! We appreciate your great comments about the service, location and staff! We are looking forward to welcoming you again in the future. Thank you!
nice hotel in Osaka”
we had great experience in this hotel. size of room was big enough and i can tell this hotel’s room size is big in Osaka. there are 3 languages speaking staff available in different times. walkable distance to Dotonbori and a lot of great restaurant. highly recommended!!
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Thank you for staying with us at HOTEL THE FLAG and taking your time to write an amazing feedback! We are glad to know that you enjoyed our hotel fasilities and service. If you have a chance to visit Osaka again, we will be happy to welcome you to our hotel someday again.
Perfect Hotel”
Great location, great staff , modern and clean
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Thank you for staying at HOTEL THE FLAG and taking time to share your amazing review. Thank you for the good comments about our location, facilities and to our staffs. We will be happy to welcome you back anytime! Hope to see you again! HOTEL THE FLAG
Great staff and location ”
This is an excellent hotel if you wish to be based in Shinsaibashi or within walking distance of Namba. The rooms are typically sized for Japan but the design and layout of each room is superb. I've stayed in over 200 hotels in Japan over the last 20 years and this one is great. In addition, there's complimentary coffee and the lounge off of the reception desk provides a nice private area for meeting up with friends before going out. I'll happily book this hotel again for visits to Osaka.
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Thank you so much for staying with us this time. It is such an honor that you gave us this high point and great feedback. We are more than haapy to welcome you for your next visit to Osaka. Looking forward to seeing you sometime again.
New hotel, great location”
Right in shinsaibashi. Brand new rooms & toilet. English speaking staff. Free coffee. Would return to stay.
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Thank you for your staying at HOTEL THE FLAG Shinsaibashi and taking time to share your feedback. We are glad to hear that good comments about our facilities and our staffs. Also, it is good to hear that you enjoyed our free coffee. We will be happy to welcome you back anytime. Hope to see you again in Osaka. HOTEL THE FLAG
Super fresh, stylish hotel with great location & service!”
We’ve been travelling in Asia for more than two months and this is one of the best hotels we’ve stayed in. Normally we go for 4-star minimum, but this hotel looked so nice, so we picked it despite the 3.5 star status. We would rate this hotel much higher than some of the 4-star or higher hotels we’ve stayed in so far. The staff is super friendly and helpful and everything is really fresh and stylish and you couldn’t stay at a better location in Osaka. Every cool or interesting spot is tight around the corner. Highly recommended. We will come back!
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Thank you for choosing HOTEL THE FLAG and leaving us a review. We are so happy to hear your comments and you sound enjoyed a lot here. We appreciate your great comments about the service, location and staff! We will do our best to continue making sure our guests have a wonderful time in Osaka. We thank you again for staying with us during your long trip and for your time. We will be happy to welcome you back anytime in the near future! Hope to see you again!
Excellent Location”
Excellent location and easy access from KIX; Room is spacious, breakfast is good, 24-hour coffee is amazing, staff is friendly and responsible for they found a left necklace after my check-out and they followed up by email (that necklace not belongs to me in fact) plus the washer and dryer facilities are ideal. Highly recommended.
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Thank you so much for staying with us this time. We really appreciate your great feedback with a lot of compliments. And our apologies for the fact that the necklace didn't belong to you which means it was there all the time during your stay. Hope you had a good time here and welcome you back sometime again!
Great hotel!”
Wonderful hotel with a very hip aesthetic in a great location. Most importantly, very baby friendly! My wife and I were traveling with our nine month old baby and they were very accommodating. They had essentials like a diaper pail and a baby bath tub available for rental free of charge. The breakfast is fantastic and the staff is super friendly. Only regret is that we weren’t able to take advantage of all the great bars and restaurants in the neighborhood bc we were so jet lagged. Would definitely stay here again if I return to Osaka.
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Thank you for staying with us! We are glad to hear your positive feedback! If you have a chance to come back Osaka, please choose to stay with us! We are looking forward to seeing you!
Exceptional”
Excellent service with English speakung staff. Love their rooms, all-day coffee. Feels very homey. They even allow us to eat takeout food at the lobby, which is great when we came back late & most resto are closed.
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We are delighted to hear how much you enjoyed your stay and appreciate you for taking a time to share your feedback. We hope that we can welcome you back to visit again the next time you are in Osaka!
decent size, great location”
typical room you get in Japan, great location in between 2 stations with multiple subway lines which is accessible via the underground mall too. for those arriving late from KIX, there's no airport bus, but taxi fare from namba to hotel was 1,400yen around 11pm, total cost is comparable with airport bus
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Thank you for yor staying with us. We are located in the middle of Shinsaibashi and very convenient for shopping and easy to access to the airport. We are glad to know that you had a good time during your stay. Please visit us again for your next stay in Osaka.