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Hotel The Retreat
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7.4 Very good location
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7.4Location
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Very good
From 105 reviewsSee what guests said
7.7
  • Airport transfer

  • Free Wi-Fi in all rooms

  • Air conditioning

  • Daily housekeeping

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Room choices
Superior
...
  • City view
  • 25 m²/269 ft²
  • 1 double bed
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Standard
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  • City view
  • 20 m²/215 ft²
  • 1 double bed
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Verified guest reviews

Agoda Reviews (105)
Filter by guest type:
Cleanliness8.0
Facilities7.2
Location7.4
Room comfort and quality7.7
Service7.8
Value for money7.7
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Showing 104 verified guest comments
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6.0
Nan from Sweden
Solo traveler
Standard
Stayed 2 nights in September 2016
Above average
I never got to stay at this hotel, because was scammed by the travel agency ITDC to stay at another hotel.
Reviewed May 11, 2017
Dear Valued Guest, Greetings from Hotel The Retreat, Agra !! It was a pleasure to have you stay at The Retreat hotel, Agra recently. Please accept my apologies for the shortcomings during your stay, though we as a team put in all our efforts to offer a flawless product, there are times we fall short of the mark. Rest assured, we will make a sincere attempt to improve on the mentioned comments. Your generous comments will encourage us to do better. We look forward to welcoming you back to The Retreat Agra! Warm Regards, Azam Ahmad (IT HEAD).
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Hotel The Retreat
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8.0
Sook from Malaysia
Solo traveler
Standard
Stayed 2 nights in March 2017
trip to India
overall is good
Reviewed April 09, 2017
Dear Valued Guest, Greetings from Hotel The Retreat, Agra !! It was a pleasure to have you stay With us at The Retreat, Agra. The team is excited looking at your fantastic feedback for each and every department you come around and I am sure this will motivate them further to deliver high levels of guest satisfaction. Thank you for your excellent review. It will be our distinct privilege to serve you in the future. Warm Regards,Azam (IT HEAD).
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Hotel The Retreat
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8.8
Imtiaz from Bangladesh
Family with teens
Superior
Stayed 1 night in July 2016
Nice stay..... With all comfort
We the family stayed in this hotel for one night to visit taj mahal and we booked two rooms from agoda. After entering the hotel they greeted us nicely. The rooms were big well decorated and clean. We really liked the hotel.. the breakfast was huge. We also did our dinner in the hotel restaurant. Although the tv of one of the room was not working.. after checking out when we told them they appolozise for the inconvience and they gave us 3bags of gift. Highly recommand this hotel for shot stay.
Reviewed July 20, 2016
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6.0
Denise from United States
Solo traveler
Stayed 1 night in October 2015
Dissapointed and noisy stay
The shop at the hotel sells great, cheap souvenirs - worth a visit!
Unfortunately, the night we checked in there was a huge banquet downstairs. An inflatable bounce house was installed and kids were playing and screaming on it until 11pm. We understand that banquets are huge businesses for hotels; however, that should not compromise the quality and comfort of its existing hotel guests. We had to complain twice until the staff reluctantly moved the bounce house to inside the banquet room.
Reviewed October 08, 2015
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9.0
Dr from India
Couple
Stayed 1 night in April 2015
A Real Treat!
Location, Location, Location...the 3 most important things at any popular hotspot - check! Apart from that, rooms are clean, bathrooms are spacious, there's a small pool enclosed by high walls.
Check in was smooth - except for the fact that all hotels in Agra insist on ADDRESS PROOF (not mentioned on the website) - luckily, had my Driving License. Room was comfortable and just down the hall from the pool. In room dining was excellent at dinner time - but breakfast buffet felt a tad bit incomplete or inadequate. Check in/out is 12 noon - very convenient. Overall, a very stress free Taj Trip - and since this was my first Taj Visit, will definitely be returning!
Reviewed April 27, 2015
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9.0
David from United Kingdom
Solo traveler
Stayed 1 night in April 2015
Everything you need to see the Taj and sleep well
Sleep, shower and Taj
Restful
Reviewed April 18, 2015
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6.0
Rex from Australia
Couple
Superior
Stayed 2 nights in February 2015
Close to The Taj eastern gate
Location to eastern gate of Taj
This hotel is reasonably modern. The location is good in terms of we were looking for proximity to eastern gate of The Tag and it was about a 10 min walk away. The area itself though is not nice..noisy..dirty..and limited food choices around. Perhaps all of Agra is like this ..we felt it was a place to come for one day to visit the wonderful Taj mahal and then leave as soon as possible to take this special memory with you.
Reviewed March 03, 2015
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8.3
elizabeth from Australia
Couple
Superior
Stayed 3 nights in November 2014
Good location
Very helpfull staff. Good restaurant. Comfortable room.
Pleasant. Professional staff always helpfull. Not too noisy. Cigarette smoke entering room via internal air conditioning was a bit unpleasant.
Reviewed November 28, 2014
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6.7
Azim from India
Family with young children
Stayed 2 nights in August 2014
Good stay
The rooms were spacious, food was good however internet did not work any better
It was a pleasant stay, although the surrounding of the hotel left much to be desired.
Reviewed September 12, 2014
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6.0
Ajey from India
Business traveler
Stayed 1 night in August 2014
This hotel integrity very doubtful.
nothing that good.
I have serious doubt's about this hotel integrity. The fraudulent ways of reception at around midnight of not accepting agoda online booking and telling us that the rooms are full. We showed him the SMS and told him money has been deducted he said hotel only take online booking from agoda till 6.00pm. He told us that he has no access to email account and password to confirm the booking. When we started to call agoda helpline suddenly he changed his views and said we should provide hard copy and he will give the room. We used hotel computer ourself to hand over the copy of hotel voucher from our email aacount. I want to know from agoda if a hotel behaves like this when we check in at odd hours what legal remedies do we have or how agoda will compensate. Secondly do boycott these type of hotel who does not respect mutual business aspects. This plea that the management has the access to email not the reception is unacceptable in any industry. Only saving grace was the breakfast which was good.
Reviewed August 30, 2014
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