Recent customer comments

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based on 108 reviews
  • Cleanliness 8.4
  • Facilities 9.1
  • Location 8.2
  • Room comfort and quality 8.4
  • Service 8.7
  • Value for money 8.3
  • Food and dining 7.2
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Piotr from Poland
Standard Room
Stayed 2 nights in June 2015
Cool rooms, great view
Rooms, view, food
Reviewed June 22, 2015

Piotr from Poland
Solo travelers
Standard Room
Stayed 4 nights in June 2015
Great food, friendly staff, good view and location
food, location, view
Reviewed June 16, 2015

Pratik from India
Families with young children
Standard Room
Stayed 2 nights in May 2015
good but expensive
location, hotel, staff
hotel and staff are very good. they can arrange for a camel safari ride for you. hotel can arrange for a pickup/drop to railwaystation. Food is little europian and indian, and expensive. Overall nice experience.
Reviewed May 06, 2015

Martin from United Kingdom
Deluxe Room
Stayed one night in April 2015
Great rooms & restaurant, nice pool, lovely staff
Great rooms & restaurant, nice pool, lovely staff
The staff here were very friendly and helpful, we had a great stay, the deluxe rooms are superb. The pool is small but a lovely little area to chill out, plus the rooftop restaurant has great food!
Reviewed April 25, 2015

michelle from Argentina
Solo travelers
Deluxe Room
Stayed 2 nights in February 2015
Good hotel. cheap and confortable.
they pick up 4.30 in the morning fron the train station. Confortable rooms. Friendly stuff.
Reviewed February 26, 2015

IVANOR from Brazil
Solo travelers
Single Bed in Female Dormitory Room
Stayed 2 nights in January 2015
Unforgettable accommodation!
Wonderful, quiet and clean.
The hotel is stunning and the staff are very friendly, polite, respectful and helpful. Their rooms are spotless and amazingly decorated with features of Rajasthan culture. The hotel offers a swimming pool and hot water. It works very well all the time. Definitely, if someday I come back to Jaiselmer, I’ll be back to this Palace.
Reviewed January 21, 2015

Andrew from United States
Families with older children
Deluxe Room
Stayed one night in December 2014
Great Stay
Great stay. Clean and comfortable.
Reviewed December 21, 2014

Prerana from India
Standard Room
Stayed 2 nights in December 2014
Basic needs not fulfilled, needs improvement
Roof top restuaruant and view from the roof top.
We were given room on the ground floor just adjacent to reception. There was lot of disturbance of noise due to loud talking of staff. Hot water is available only in the morning, through centralised boiler- One does not get hot water after certain time (although they claim it is available). There are no individual gysers provided in the room. We had to request them to change the bedsheets, since the bedsheets were used, and they had not changed it. Staff needs to be trained to softly talk with the guests. Overall was not a very good experience as compared to the charges.
Reviewed December 19, 2014

dan from United Kingdom
Deluxe Room
Stayed one night in November 2014
A nice surprise
The hotel had an obvious 'womans touch'
Really suprised to find this kind of quality in a hotel in this price range. We really liked it. There was attention to detail unlike most of what we experienced within India.
Reviewed December 02, 2014

Eduarda from Portugal
Solo travelers
Standard Room
Stayed 2 nights in October 2014
Spacious and comfortable room
The staff is very nice and the hotel is very recent - everything works!
The room was very big and clean. Hotel staff was very helpful. I would stay there again if back in jaisalmer
Reviewed November 01, 2014


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