excellent!”

The location is great! There were many restaurants and shopping area nearby! What truly impressed me is how the staff assisted us when my child got sick. They are so accommodating and really helped us in getting our child for checkup! Def recommended

Very good”

Great location. Within walking distance to subway, coffee shops and mini-mart

Nice Location”

We enjoyed our stay in Hotel Trusty. Location is good near subway, restaurants, convenient stores, just a walk away from oasis 21 and underground shopping and also Don Quijote. Staff were helpful. This place is cery convenient to everything. Recommended!

Very good”

Small room but compact enough for the 4 of us. Location is right at the middle of the city but limited parking space for big car. We had to walk some distance before picking up our car

Good location and service ”

hotel is clean and Staffs are very nice, the hotel is close to the public transportation

Unfriendly staff and not clearly inform about parking fee”

As checked in, staff said that i could get my car anytime (on check out date) when checking out with no additional fee. But in fact, they would collect fee 1500 Y after checking out even though i park only 3 hrs. In addition, i feel some front staff are unfriendly.

Excellent”

The room is quite small and without view, only enough for 2 adults. But the location of the hotel is close to subway station and underground shopping mall. In the mall, there are plenty of restaurants for choice.

Worst Map by the hotel~!”

I had he worst parking experience in your hotel and I'm 100% give you a 1star by your inexperienced colleague. they gave me a map about the car park we need to park and it is not in english, in scale and even a correct marking about the road. I think only some local people and very well know Japanese customers are able to find it. please check with your colleague about the map you're using and please do draw another one with correct scale, dont even need in english but please make it a correct map. I paid 400yen for parked the wrong car park and I have to pay 1500yen for the parking you "provide" which is just exactly the same amount if I just walk in. which I will suggest you tell your customers you do not provide parking for customers. how sad is that, forgot to write. the car park is not close to hotel. I'm not saying about the room, breakfast and so. I already felt bad in the arrival thank you to mess up my day.

Review score”

I had he worst parking experience in your hotel and I'm 100% give you a 1star by your inexperienced colleague. they gave me a map about the car park we need to park and it is not in english, in scale and even a correct marking about the road. I think only some local people and very well know Japanese customers are able to find it. please check with your colleague about the map you're using and please do draw another one with correct scale, dont even need in english but please make it a correct map. I paid 400yen for parked the wrong car park and I have to pay 1500yen for the parking you "provide" which is just exactly the same amount if I just walk in. which I will suggest you tell your customers you do not provide parking for customers. how sad is that, forgot to write. the car park is not close to hotel. I'm not saying about the room, breakfast and so. I already felt bad in the arrival thank you to mess up my day.

Very good”

The hotel is conveniently located just 5 mins walk from the subway station. There are restaurants and convenient shops near it. Travelling to main attractions are just 5-10 mins via the subway. Room was clean. It was small but reasonable for its price. The counter staffs were really polite and could generally understand English.

A great deal in the heart of Nagoya”

I have stayed at Hotel Trusty Nagoya several times. The staff is always friendly and helpful, the rooms are clean and spacious for a hotel in this price range, and the breakfast is fresh and delicious. This time the hotel staff spoke some English as well, so I would recommend this hotel to someone who doesn't have Japanese language skills.

Very Helpful receiption”

This was my very amazing experience in Nagoya. We asking reception for trip to Fuji. We meet on LOVELY staff ( MOEKA ANDO ) who help us to go to FUJI even They CALL to book ticket FUJIKYUKO BUS for us. We are so happy to stay in this hotel and recommend for everyone esp my friend from CAMBODIA country. Nice location near train station with lovely reception. Thank you for your accommodation. Arigato MOEKA ANDO. អរគុណ .

Good value for money. ”

Room was cosy and clean. Just 1 min walk from the subway exit. 5 min walk from the bus terminal, which were really convenient for me. No need to carry my heavy luggages down/ up the stairs. Breakfast was delicious.

Excellent”

Was given free drink everyday as we booked 4nights. Very near to Sakae station but con is that the nearest exit has no lift. Very near to Oasis 21 and convenient to take airport bus back. Hot water works well and good for the winter. Room abit small but can put 2 big luggage.

Good value for money. ”

Good location. 2 mins walk from the subway exit. Surrounded by lots of restaurants and shopping places. Room is cosy and clean. Minimum housekeeping provided, but just enough for me. If you are those whom need your bed to be made everyday, this place is not for you. Central air-conditioning which is too warm for me which I ended up not switching it only at all ( during winter season) . But this may be just my problem as I get hot easily.

Great location for shoppings”

Great location easy to find, room is a bit bigger than budgeted hotel in Japan. Clean and comfort bed!! Nice Staff and willing to help. Breakfast is international which I prefer Japanese and no coin laundry.

Great location!”

This hotel is situated at Sakae which is one of the main town areas. Just cross the road and walk for less than 5 minutes, we reach JR Tower and Oasis 21. The best thing is there is a bus station at Oasis 21 which we could take the bus straight to the Chubu airport. This is truly a life savior for us as we don't need to carry our little baby while carrying 5 luggages plus a stroller.

Great location and room”

The room and bed was better than I expected! It came with King size bed and lot of space. Less than 5 mins walking distance to DonQui Jote (24 hrs opened) so you don't need to worry to rush yourself on shopping! What I love of this place is it really near yakiniku restaurant (焼肉じゃんじゃん亭 栄店) and it costs super low price even I had a la carte menu.

Great location, big room”

Located one corner from the Sakae shopping district. Train station is a corner to the left while shopping area and a convenience store is a corner to the right. Deluxe room was quite comfortable with two semi double beds. I would definitely stay at this hotel again👍👍

superb location”

we really enjoy our stay in this hotel. actually we were just transiting in nagoya. we were on our way to kyoto from tokyo. after the hustle bustle of amazing city of tokyo.. we decided to have a rest in nagoya for 1 day. this hotel have superb location and the staffs are very helpful, eventhough they are not a good english speaker, we are really thankful on the help they gave us..