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Hotel Trusty Nagoya Shirakawa
2-7-13 Sakae, Naka-ku, Sakae, Nagoya, Japan, 460-8490 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sakae, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Nagoya Castle. This 3-star property features massage to make your stay more indulgent and memorable.
Highlights
Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
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Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Car park
Free Wi-Fi in all rooms!
Luggage storage
Coffee shop
Laundry service
Restaurants
Salon
Beautiful Upscale Hotel for reasonable price”
My partner and I stayed here for one night, it’s in a building that looks really fancy and upscale so I was surprised at the cost! The bed was comfortable, room was clean and new looking, shower was great with good water pressure and all amenities were provided (tooth brush, tooth paste, razor, shampoo conditioner etc) I used the coin laundry on the top floor which was very convenient but the dryer wasn’t strong enough for my big load of clothes, would have been fine if we were staying longer than a night and I could lay them out in the room to dry longer. All in all a great stay for one night and a nice upgrade from a futon on the floor!
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この度はホテルトラスティ名古屋白川にご宿泊いただき、誠にありがとうございます。 滞在中は快適にお過ごしいただけた様子で、嬉しい限りでございます。お褒めのお言葉もいただき大変光栄です。 またのご来館をこころよりお待ち申し上げております。
Good hotel”
This is a good hotel for travellers who travel as group with kids. Staffs are friendly and their english are great. They provided good service and warm welcomed. They prepared the aminities packet for kid. Room is so great and clean; there are space for bug luggage. Bathroom is also big when compare with others hotel in Japan. The location is good not far from subway fushimi station. There are 2-3 convenient stores nearby as well as resturants; some are famous one in Nagoya. This hotel close to Science Musuem that we can walk for 2-3 minutes.
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Thank you for staying at Hotel Trusty Nagoya Shirakawa. I'm glad that you were comfortable. We look forward to your next visit.
Consistency in excellence ”
I’ve lodged repeatedly at this hotel and it consistently is excellent in all areas Wish hotel and staff all best regards and appreciation
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この度はホテルトラスティ名古屋白川をご利用頂きまして誠にありがとうございました。 今回のご滞在でご満足いただきスタッフ一同大変嬉しく思っております。 当館も更にお客様にご満足していただけます様努力して参ります。 またのご来館を心よりお待ち申し上げております。 ホテルトラスティ名古屋白川 フロント
Excellent facilities”
The room and all facilities are completely good. A little bit far from subway, it’s not easy if you have a big luggage and walking from subway. The lobby is locate on 2nd floor with no elevator, there’s only go up escalator. So, It not suit much for traveller who has very big luggage. Staff are nice. Luckily, I arrived there early and can checked-in before time. Hotel’s elevator have many kind of smell, some is cooking smell (might be from the restaurant next to lobby), some is smoking smell.
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Thank you for your stay. Also, I am glad to praise the room. It was time for check-in, but it was usually 3pm, but it was possible to enter the room early because it happened to be cleaned. Therefore, please note that you may not be able to check in early every time. I apologize for making you feel uncomfortable with the smell of the elevator. I want to be careful in the future. We look forward to seeing you again.
great facility with staffs full of hospitality!”
I had a room upgraded to a superior room, which was spacious, clean, and quiet. It would be much better if the air conditioner in the corridors were on. but other than that was superb!!
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Thank you for staying at Hotel Trusty Nagoya Shirakawa. I'm glad you're comfortable. However, I am sorry that there is no air conditioner in the hallway. We will consider installing it in the future. We look forward to seeing you again.
Good value, perfect breakfast.”
Breakfast is perfect, good value of accommodation.
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Thank you for staying at Hotel Trusty Nagoya Shirakawa. I'm glad you like breakfast. Please try another menu next time. We look forward to your next visit.
Beautiful ”
Beautiful experience
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この度はホテルトラスティ名古屋白川をご利用頂きまして誠にありがとうございました。 今回のご滞在でご満足いただきスタッフ一同大変嬉しく思っております。 当館も更にお客様にご満足していただけます様努力して参ります。 またのご来館を心よりお待ち申し上げております。 ホテルトラスティ名古屋白川 フロント
Exceptional”
Nice good size room. Staff are very friendly and helpful. Hotel parking is convenient.
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Thank you for staying at Hotel Trusty Nagoya Shirakawa. I'm glad that you were comfortable. We look forward to your next visit.
Exceptional”
Room is big
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Thank you for your stay. Thank you for your feedback. If you have the opportunity to come to Japan again, I am waiting for you.
nice staff”
a nice hotel with helpful reception. she helped us to translate to the car rent company when the car was running out of battery.
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Thank you for staying at Hotel Trusty Nagoya Shirakawa. The staff of the hotel was glad to help you. We look forward to your next visit.
nice and easy access place”
i think the place is quite easy to locate , and there is a public carpark , just right beside the hotel
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Thank you for staying at Hotel Trusty Nagoya Shirakawa. I'm glad that you were comfortable. We look forward to your next visit.
Very good”
Got a free upgrade from the hotel, room is big and tidy. But located at the edge of the city centre, need to walk a bit for night food.
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Thank you for using Hotel Trusty Nagoya Shirakawa this time. Thank you for the review. If you have a chance to visit Nagoya, use Hotel Trusty Nagoya Shirakawa. Hotel Trusty Nagoya Shirakawa
Very good”
Just wish they had 'at least' one English or any other language channel.
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この度は当ホテルにご宿泊下さいまして、誠にありがとうございます。 ご滞在中にご不便をお掛け致しまして申し訳ございません。 また、貴重なご意見誠にありがとうございます。 ホテルトラスティ名古屋白川 フロント
Good”
We had a good stay at the hotel. Room was clean and tidy. Location was acceptable. However the house-keeping staff stole our travel book of Osaka. We put it on the desk the first night and it was lose since the second night. It doesn’t matter to lose a book, but we are so disappointed with the honesty of the house keeping staff. For those who want to choose to stay at the hotel, please think twice. Do you think guests belongings putting on the desk or wherever in a locked room doesn’t mean they are shareable or even they can take away as their own?
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Thank you very much for having stayed here. We are very sorry that you had a negative experience. We would also like to sincerely apologize for this late reply as well. However, all of our cleaning staff members have never stolen anything from our guests. They do not touch any guests' belongings but trash in trash boxes. Their manager even supervises them not to just clean rooms, but to treat guests as they should be; greeting, letting them use elevators first, helping them with heavy luggage, and more. It was painful to ask such honest, hardworking staffs about your book, and the answer was obviously no, they had no idea about it. We keep doing our best for our future guests to have a wonderful time here. It was unfortunate that you lost your book, and felt disrespected, but no one did not intentionally cause it. We really hope that you would understand our view on this incident even a little bit. Sincerely yours,
A pleasant stay”
I really liked this hotel. It's not easy to find because there are no signs at all saying "Sun Hotel Via Shirakawa" in the building or even in the lobby. So you have to go up the escalator of the building that says "Via Shirakawa" then that's the lobby. Free wifi is fast. Breakfast is not buffet but a set, there is a choice between Western food or Japanese food. The location is great, it is two blocks away from the Science Museum which is amazing, and Sakae the shopping district is 5 blocks away.
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It will be worth of your payment”
I got a small-double room for almost 60$ and it was worth of it. The purpose to visit Nagoya was just sightseeing so what I needed was not a great room with everything, just a room to sleep. This hotel is clean and actually it was more than expected. Some would think rooms are too small, but you should consider that it is located in JAPAN and it is not an expensive hotel to offer you a big room. It is located in downtown so near the hotel there are really many department stores. This hotel is not near subway stations (5~10 mins in walking) but if you don't hate walking it would never be a problem. I recommend you this hotel. Especially if you visit here on Friday, you would have fun in evening. There are also clubs, bands playing on street, and so on while it is very silent in daylight.
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Largest Japanese hotel room I`ve ever stayed in!”
This was the 2nd time I have stayed at this hotel and both times my stay has been excellent. The location of the hotel is perfect for exploring the bars and restaurants of Sakae. The room was huge, easily the largest hotel room I`ve stayed at in Japan and I have stayed in a few! The bed was very comfortable, and had all the amenties you can wish for. The bathroom was a good size, and there was a nice balcony as well. The price was very affordable as well. Overall 10/10.
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Good Value and Dependably Japanese Efficiency”
I doubt it would be a 'memorable' experience for any traveler, but this centrally located hotel in Nagoya was what you expect in Japan: clean, well-run (always someone on duty who spoke good English), and comfortable. It's close to the Nagoya TV tower (which seems an attempt to replicate the Eiffel Tower!) and a short bus ride to the other key attractions in Nagoya, including the Nagoya Castle and Tokugawa Art Museum/Tokugawaen gardens. I'd rate it a 'good value' for the money.
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Value for Money, Recommended!”
Room was clean & bigger than average Japanese hotels. Staff was very kind and attentive. He put our bag that we sent via Ta-Q-Bin in the room before we checked-in. In the next morning, another staff gave us the best available of Ta-Q-Bin which was 500 yen cheaper than what we paid at Narita Airport. So, we were really impressed with the kind services here. Location was good, around 5-10 minutes walk to Fushimi Station. Lawson was nearby so quite convenient. I'd recommend my friends to stay at this hotel if they go to Nagoya. The price was very reasonable comparing to the quality service & room.
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Great Location and friendly staff”
Great hotel for the price, all the amenities that you need are supplied. Good Location 10 mins walk Sakae and central park
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