Travelling to Japan? Read all updated requirements before you book.
Exterior view, Hotel Trusty Nagoya in Nagoya
Double - Non-Smoking - Bed, Hotel Trusty Nagoya in Nagoya
Lobby, Hotel Trusty Nagoya in Nagoya
Entrance, Hotel Trusty Nagoya in Nagoya
Entrance, Hotel Trusty Nagoya in Nagoya
Bar/lounge, Hotel Trusty Nagoya in Nagoya
Bar/lounge, Hotel Trusty Nagoya in Nagoya

Removed from saved list

7.9

Very good

1,243 reviews

1,243 reviews

See map
See map

7.9

Very good

Location rating score

Very good location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Fukusho-in Temple

150 m

Fushimi Underground Mall

180 m

Sakuraten Shrine

220 m

Asahi Shrine

230 m

Marunouchi Subway Station

280 m

Popular landmarks
Nagoya City Science Museum

670 m

Chubu Electric Power MIRAI TOWER

780 m

Osu Shopping Street

1.3 km

Sakae

1.3 km

Nagoya Castle

1.6 km

Closest landmarks
Seishu-ji Temple

450 m

Misonoza

480 m

Sakura Avenue Lind with Ginkgo Tree

500 m

Handicapped

530 m

Don Quijote Store

560 m

Hotel Trusty Nagoya

2-11-32 Nishiki, Naka-ku, Sakae, Nagoya, Japan, 460-0003 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Sakae, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Nagoya Castle. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Located in heart of Nagoya

Front desk [24-hour]

280 meters to public transportation

Inside city center

670 meters to Nagoya City Science Museum

Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Contactless check-in/out

Coffee shop

Bar

Laundry service

Your dates are popular among travelersPopular destination! Properties in Nagoya are being booked every minute!
Value for money8.0
Location rating7.9
Nearest airportNagoya Airfield (NKM)
Distance to airport9.4 km

Rooms available at Hotel Trusty Nagoya

Very good
Room comfort & quality

7.8

Twin-Smoking
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Day Use - Standard Twin - Smoking 9 Hours Between 11:00 and 20:00 (9 hour use only)
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Day Use - Suite - Smoking 9 Hours Between 11:00 and 20:00 (9 hour use only)
...
  • Room size: 54 m²/581 ft²
  • Street view
  • 2 semi double beds
Enter dates to see prices
Day Use - Standard Twin - Non Smoking 9 Hours Between 11:00 and 20:00 (9 hour use only)
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Twin - Non-Smoking
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Day Use - Suite - Non Smoking 9 Hours Between 11:00 and 20:00 (9 hour use only)
...
  • Room size: 54 m²/581 ft²
  • Street view
  • 2 semi double beds
Enter dates to see prices
Day Use - Suite - Non Smoking 7 Hours Between 10:00 and 17:00 (7 hour use only)
...
  • Room size: 54 m²/581 ft²
  • Street view
  • 2 semi double beds
Enter dates to see prices
Day Use - Standard Twin - Non Smoking 7 Hours Between 10:00 and 17:00 (7 hour use only)
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Day Use - Standard Twin - Smoking 7 Hours Between 10:00 and 17:00 (7 hour use only)
...
  • Room size: 20 m²/215 ft²
  • Street view
  • 2 single beds
Enter dates to see prices
Corner Twin - Smoking
...
  • Room size: 24 m²/258 ft²
  • Street view
  • 2 single beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at Hotel Trusty Nagoya?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Trusty Nagoya?

For those who wish to drive their own cars, Hotel Trusty Nagoya has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 1500 JPY per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Nagoya with private transportation, the hotel can arrange taxi service.

Is breakfast offered at Hotel Trusty Nagoya?

Start your mornings right, with the continental and buffet breakfast options offered at Hotel Trusty Nagoya. There's an additional charge of 1650 JPY for adults and 880 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Trusty Nagoya?

Hotel Trusty Nagoya features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can business events be hosted at Hotel Trusty Nagoya?

On-site venues and convenient event services make Hotel Trusty Nagoya an ideal choice for hosting meetings. The venue available at the hotel can accommodate up to 20 people. An extensive range of facilities and services including projector or LED display and free Wi-Fi is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Trusty Nagoya?

Hotel Trusty Nagoya does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Trusty Nagoya?

The closest train, metro, or bus station to Hotel Trusty Nagoya is Marunouchi Subway Station, 280 m away.

What restaurants are nearby Hotel Trusty Nagoya?

Restaurants including Ibasho, Buffet Paradise Otto and Chez Toto are popular in Hotel Trusty Nagoya’s neighborhood which is known as Sakae.

What popular shopping places are close to Hotel Trusty Nagoya?

Shopping options in Hotel Trusty Nagoya’s Sakae neighborhood include Sunshine Sakae, Fushimi Underground Mall and Sakaechika.

What are popular attractions near Hotel Trusty Nagoya?

Hotel Trusty Nagoya’s location in the Sakae neighborhood makes it close to famous attractions including Nagoya City Science Museum, Sakae and Chubu Electric Power MIRAI TOWER.

See map

Explore the neighborhood

What people love about Hotel Trusty Nagoya

  • 8.8

    Excellent
    Staff 

    "Staff good attitude n room facility clean."

    Ler

    |

    September 5, 2019

  • 9.6

    Exceptional
    Location

    "The location is good, It is near the Rail station of Wing, and it is a lot of good restaurants near the hotel."

    Kwok

    |

    January 6, 2020

  • 7.6

    Very good
    Location

    "Good location."

    Kannika

    |

    November 28, 2019

Property ranking|Compared to 618 Nagoya properties
See all rankings
Room comfort score
7.8/10
Room size
22 sqm.
Cleanliness score
8.3/10
Value for money score
8/10
Better than
88
%
of Nagoya properties
Bigger than
85
%
of Nagoya properties
Better than
84
%
of Nagoya properties
Better than
83
%
of Nagoya properties
Overall rating:

7.9

Very good
1,243 reviews
Cleanliness
8.3
Facilities
7.4
Location
7.9
Read all reviews >
More about Hotel Trusty Nagoya

More about Hotel Trusty Nagoya

Hotel Trusty Nagoya

Get the most from an urban escape in Nagoya when you book a room at Hotel Trusty Nagoya. Located right in the city center, Hotel Trusty Nagoya saves you time and travel by letting you wake up right in the heart of the best neighborhood. Explore the genuine Nagoya that most travelers never see, with a stay at Hotel Trusty Nagoya -- located only 1.5 km from Nagoya Castle.
At Hotel Trusty Nagoya, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Taxi services provided by Hotel Trusty Nagoya makes it easy to plan your day trips, sightseeing, and more around Nagoya. Guests can enjoy convenient available parking right at the hotel.
Front desk service is provided at the hotel including luggage storage. Packing light is possible at Hotel Trusty Nagoya thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like room service and daily housekeeping let you get the most out of your room time. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at Hotel Trusty Nagoya are designed for comfort. For your comfort, some rooms at the hotel are equipped with linen service, blackout curtains and air conditioning. In-room entertainment amenities including the cable TV is provided in some rooms. In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee and instant tea at your disposal.
Hotel Trusty Nagoya also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at Hotel Trusty Nagoya begins with a delicious in-house breakfast. Enjoy the morning bliss with a sip of good coffee at the cafe located in the hotel. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar.
Hotel Trusty Nagoya has vending machines for 24-hour available light snacks and/or drinks.
Apart from amenities and services, Hotel Trusty Nagoya goes the extra mile to make sure all guests make the most of their time. End your days in total relaxation with a visit to the massage, located right at the hotel.


Around the property

Experience Nagoya like a true local. Never forget your time in Nagoya with a special gift or trinket from Osu Shopping Street just 1.3 km away. Acquire some cultural knowledge with a day at Toyota Commemorative Museum of Industry and Technology located 2.5 km away, where you can see famous works by local artists.


Reasons to stay here

Find some of the city's best deals here with rooms 89% cheaper than other options.
Find some excellent dining options here, where past guests have rated onsite or nearby dining better than 87% of the city's other accommodations.
Guests who stayed here really appreciated the room comfort, scoring it higher than 87% of accommodations in the city.

Show less

Amenities and facilities

Very good
Facilities

7.4

Most talked about facilities

Housekeeping

36 mentions

Breakfast

12 mentions

Internet

5 mentions

Food & Dining

3 mentions

Languages spoken
  • English
  • Japanese
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Daily disinfection in all rooms
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Contactless check-in/out
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Laundry service
  • Luggage storage
  • Smoking area
  • Xerox/fax in business center
Access
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Air purifier
  • Alarm clock
  • Bathtub
  • Blackout curtains
  • Carpeting
  • Complimentary tea
  • Desk
  • Free bottled water
  • Hair dryer
  • Internet access – LAN
  • Internet access – wireless
  • LAN Internet in room [free]
  • Linens
  • Mirror
  • Refrigerator
  • Seating area
  • Shoeshine kit
  • Shower
  • Slippers
  • Towels
  • Trouser press
  • TV [flat screen]
  • Wake-up service
  • Wi-Fi [free]

Food and dining

Breakfast options
  • Continental

Location

2-11-32 Nishiki, Naka-ku, Sakae, Nagoya, Japan, 460-0003
Very good
Location

7.9

Airports
  • Nagoya Airfield (NKM)
    9.4 km
  • Chubu Centrair International Airport (NGO)
    35.7 km
Public transportation
  • Marunouchi Subway Station
    280 m
  • Fushimi Station
    290 m
Hospital or clinic
  • Meijo Hospital
    1.1 km
Shopping
  • Osu Shopping Street
    1.3 km
Convenience store
  • Family Mart
    70 m
Cash withdrawal
  • ATM
    150 m

What's nearby

Popular landmarks
  • Nagoya City Science Museum
    670 m
  • Chubu Electric Power MIRAI TOWER
    780 m
  • Osu Shopping Street
    1.3 km
  • Sakae
    1.3 km
  • Nagoya Castle
    1.6 km
  • Toyota Commemorative Museum of Industry and Technology
    2.5 km
  • Atsuta Jingu Shrine
    5.1 km
  • Higashiyama Zoo & Botanical Garden
    7.1 km
  • Port of Nagoya Public Aquarium
    9.1 km
  • SCMAGLEV and Railway Park
    14.3 km
Nearby landmarks
  • Fukusho-in Temple
    150 m
  • Fushimi Underground Mall
    180 m
  • Sakuraten Shrine
    220 m
  • Asahi Shrine
    230 m
  • Marunouchi Subway Station
    280 m
  • Fushimi Station
    290 m
  • Fushimi Subway Station
    290 m
  • Seishu-ji Temple
    450 m
  • Misonoza
    480 m
  • Sakura Avenue Lind with Ginkgo Tree
    500 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Please note that upon making a reservation guests must identify their preference of either smoking or non-smoking room.
  • Packages and mail sent to the hotel must be paid in advance and must arrive during the guest's stay.
  • Breakfast for children costs JPY 880.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)1650 JPY
The property
  • Number of restaurants1
  • Number of rooms 250
  • Year property opened1997
Parking
  • Daily parking fee1500 JPY

Reviews of Hotel Trusty Nagoya from real guests

Provided by verified guests of Agoda
7.9
/
10
Cleanliness8.3
Facilities7.4
Location7.9
Room comfort and quality7.8
Service8.3
Value for money8.0
High score for Nagoya
Rating
9+ Exceptional (113)
8-9 Excellent (113)
7-8 Very Good (162)
6-7 Good (68)
<6 Below Expectation (62)
Time of the year
Mar - May (165)
Jun - Aug (122)
Sep - Nov (117)
Dec - Feb (114)

Show reviews that mention 

Showing 518 verified guest comments
12345
10.0
Exceptional
Mariko from Philippines
Family with young children
Small Double Smoking
Stayed 2 nights in November 2019

It’s Worth It”

We had a great stay here in hotel trusty. Make sure you won’t confuse it with another hotel trusty since there are two same names but quite walking distance apart. The food was good (feee breakfast) plus staffs were polite and nice as always. We enjoyed our stay here. Thank you!

Reviewed November 09, 2019

See room deals

10.0
Exceptional
Emily from Australia
Solo traveler
Single - Non-Smoking
Stayed 5 nights in January 2020

Nice hotel, Good staff”

Great hotel, Friendly staff.

Reviewed February 05, 2020

See room deals

9.6
Exceptional
Kwok from Hong Kong SAR, China
Family with young children
Double - Non-Smoking
Stayed 2 nights in December 2019

Small room size with a good breakfast ”

The location is good, It is near the Rail station of Wing, and it is a lot of good restaurants near the hotel.

Reviewed January 06, 2020

See room deals

8.8
Excellent
Ler from Taiwan
Group
Corner Double Room - Non-Smoking
Stayed 4 nights in August 2019

Excellent”

staff good attitude n room facility clean. hotel good location

Reviewed September 05, 2019

See room deals

8.0
Excellent
Ching from Hong Kong SAR, China
Family with teens
Corner Twin - Non-Smoking
Stayed 1 night in August 2019

Very good”

We stayed in corner twin room and the room size is fairly large as in Japan. It is suitable for a family with kids. We stayed 1 night as it was close to the Science Museum. Car park got full easily but the staff would lead you to the nearest public car park.

Reviewed August 08, 2019

See room deals

8.0
Excellent
Anabella from Philippines
Couple
Double - Non-Smoking
Stayed 2 nights in February 2019

Very good”

It’s a bigger room compared to the other Japanese rooms I’ve been in. And the comfort room/shower room was much more spacious. The staff was nice.

Reviewed July 23, 2019

See room deals

7.6
Very good
Steven from United States
Couple
Twin - Non-Smoking
Stayed 3 nights in March 2019

Nice hotel”

Older hotel, but room was clean, and staff was friendly. Room was warm, but windows open for airflow. The hotel is only a two blocks from a subway entrance, but seemed to be tricky to find. It doesn't have a prominent sign out front. Not sure why, but we had trouble every night finding our way back. Watch your booking, there are several Hotel Trusty's in the area.

Reviewed March 20, 2019

See room deals

8.0
Excellent
Kris from Philippines
Family with young children
Small Double Smoking
Stayed 1 night in April 2019

Value for Money”

Value for Money and Accessible!

Reviewed August 16, 2019

See room deals

7.6
Very good
Kannika from Thailand
Couple
Double - Non-Smoking
Stayed 1 night in November 2019

Very helpful staff”

Staff is very helpful. Good location. Not enough car park. Looks quite old.

Reviewed November 29, 2019

See room deals

8.0
Excellent
Jennie from Philippines
Group
Small Double Non-Smoking
Stayed 2 nights in May 2019

Very good”

Accommodating staffs.

Reviewed May 25, 2019

See room deals

5.2
MARICRIS from Philippines
Couple
Corner Double Room - Non-Smoking
Stayed 4 nights in April 2019

Room was not worth for the money we paid.”

We booked a corner room so we could have a much bigger room but to our disappointment, they gave us a room @ the 4F near the elevator, although we also requested a higher floor. Then, for 3 nights we cannot sleep well because we cannot use the aircon because according to them, no aircon during winter season but the weather was not cold anymore. They should feel it by themselves because if it was cold, then why will we insisted to have the aircon open. For 3 days, we just open the window so we get the air from outside but its not safe considering the insects might enter our room but we didn't have choice during our stay in this hotel. The next night, they called-up and told us that the request to open the Ac was granted. My gosh! we paid for an air conditioning room for 5 days and 4 nights but we were able to use it for 2 nights only. We felt we were not able to get the satisfaction we paid for our room and its unfair for the guests, like us.

Reviewed April 25, 2019

See room deals

5.2
Carolyn from Philippines
Family with young children
Corner Double Room - Non-Smoking
Stayed 2 nights in April 2019

There's no aircon ”

We are okay with how the hotel looks like considering the cheap rate but it's really hot inside the room. We booked 3 rooms, one for me and my husband, one for our kids and my sister (17, 7 and 6) and one for our parents. After our first night we were all complaining about the aircon. According to the staff the aircon is just relying on the temperature outside the hotel. How is that even possible? They were offering us an electricfan instead, I told them if they would charge an extra for that but unfortunately the staff can't understand english well. Glad we only booked this hotel for 2 nights. Also, the bathroom looks very old it's quiet creepy inside. Though if the rooms are well ventilated and cold, maybe we wouldn't start seeing fault in this place.

Reviewed May 17, 2019

See room deals

6.4
Good
Jan from Philippines
Couple
Small Double Non-Smoking
Stayed 1 night in February 2020

Just okay”

Just okay.

Reviewed February 22, 2020

See room deals

6.0
Eleanor from Philippines
Family with young children
Small Double Non-Smoking
Stayed 2 nights in May 2019

Great location”

The location is nearest to all your needs.

Reviewed August 19, 2019

See room deals

9.7
Exceptional
Eduardo from Philippines
Group
Stayed 2 nights in August 2015

A value for money four-star hotel”

Price, location and staff

This hotel is very worth the price we paid for. We did not expect the hotel to have four-star amenities to begin with so were actually very surprised with the amenities. The room is big and the bed is very comfy and the comfort room is also very spacious and comes with a jacuzzi which in which I like very much to take a hot soak after a long tiring day roaming around Nagoya. The hotel is centrally located and a mere 3-minute walk from Fushimi Metro station and very near the Nagoya Science and Art Museum. There is a Lawson convenience store nearby and ample restaurants around the area. The area is very clean and quiet at night. The staff is also very cordial and attentive to our needs. Overall, I will definitely recommend this hotel to my friends when they go to Nagoya.

Reviewed August 27, 2015

See room deals

9.3
Exceptional
John from United States
Couple
Stayed 5 nights in July 2015

Great value, very pleasant”

comfort, cleanliness, helpful staff

We had a very pleasant five night stay at the hotel. Our room was small, but comfortable and quiet, and had a small desk bedside table, closet and well equipped bathroom. The view from our room through a small window was underwhelming (onto a parking lot), but no a problem. There was a good curtain to block the early morning summer sunshine. The only thing we missed was a place to put out suitcases and/or clothing, which we had to leave on the floor in the space around the bed. We found it a little odd that the cleaning ladies lined the hallways with stacks of sheets and towels in the middle of the day when attending to rooms, but they did a nice job with our room (and left clean linens and replacement supplies in a bag outside our door when we left the do-not-disturb sign out!). Breakfast was a fixed four-choice menu with a "Western" option and three Asian options. We thought there could have been more variation from day to day, but the food was good. We would happily stay at Hotel Trusty again.

Reviewed July 30, 2015

See room deals

8.7
Excellent
Emily from Singapore
Couple
Small Double Non-Smoking
Stayed 1 night in November 2014

Surprisingly good...”

Modern, cosy boutique hotel

Took me awhile to navigate to the hotel, but once I found it, I was greeted with a modern Christmasy entrance! Lovely welcome. I walked to Sakae area for lunch, and was able to walk to Nagoya Castle as I wanted to digest my food. About 40min total walk, for those who don't mind walking! Took a train to Osu Shopping district and chomp on lots of karaage!!! Although I book a small room with double bed, the room was not as small as I expected! What a cosy room! I wished I had breakfast at the hotel lobby because the whole Christmasy atmosphere could be felt at the lobby....such a pity, would have been nice to sip my tea or coffee there! Will consider staying there again!

Reviewed December 04, 2014

See room deals

9.3
Exceptional
PEI from Malaysia
Family with teens
Double - Non-Smoking
Stayed 2 nights in September 2014

GREAT LOCATION WITH GOOD FOOD”

THE BEST BREAKFAST , GREAT LOCATION AND GOOD SERVICE

Great staying at Hotel Trusty Nagoya , my advice is Must staying with breakfast included . Try their Japanese Breakfast , so unique and healthy.

Reviewed September 22, 2014

See room deals

8.7
Excellent
David from United Kingdom
Couple
Stayed 2 nights in October 2014

Pleasant stay in Nagoya”

This hotel is centrally placed but off the main road and offers double rooms that are more the size of an Euopean room

This hotel is ideally sited in the center of Nagoya with a numbr of restaurants with in easy reach. The circular tour bus stop was in easy reach just a couple of streets over. We had a breakfast included in the deal which we had to preselect the evening before. There was Japanese and 'European' breakfasts on offer though the 'European' breakfast had an interesting selection of dishes it was well presented and a good start to the day. We visited in early November and didn't need to worry too much about the temperature in the rooms but I did notice that our rooms airconditioning only seemed to run hot and there were mobile aircon units in both our room and the lobby so wonder about the health of the hotel aircon system if you stayed over the summer. However the hotel met our expectations and we had a very pleasnt stay.

Reviewed November 23, 2014

See room deals

9.6
Exceptional
Sushant from Japan
Couple
Small Double Smoking
Stayed 1 night in October 2018

Exceptional”

My 1 day stay at Hotel Trusty was very comfortable. The staff was very supportive. located in Sakae gives lot of options for roaming around till late hours.

Reviewed October 10, 2018

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss