It was a great and fun stay.”

I really enjoyed my stay at Hotel Trusty Osaka Abeno. The staff was very nice and polite; and the room and the cost of reservation was also very cheap. I got to stay in the same room the whole two days that I was there and did not have to leave for a few hours. The view from the window of my room was breathtaking and very beautiful. The room was also very comfortable and fun.

Best location best value for money”

If you dont know the area finding the hotel is quite tricky. But actually is super convenient from tennoji station to the hotel. Just take the elevator to abeno walkway and walk towards QQ mall there should be sigh to the hotel (must take another elevator to the lobby in the 3rd level). From abeno subway station exit 12. The room was really nice. Got the superior room so it was spacious to put our 2 big luggages. The room is clean. The bathroom is nice. One of the best hotel we stayed in japan. Esp from and to KIX airport is really convenient. Really recommend!

Kitty corner from the JR Tennoji station ”

Registration is on the 3rd floor. It is kitty corner from the JR station and across from the Kintestu station, right next to Abeno CUES Town Mall. It is difficult to see the sign of the hotel. Walk toward the CUES mall and look for elevator lobby signs. The hotel lobby is on the 3rd floor. The front desk personnel speak very good English. The hotel is in a very lively neighborhood. A lot of shops and restaurants. Downstairs from the lobby elevator is Ippudo, a great ramen shop. Across the street is Matsuya a 24-hour restaurant where you can get excellent Japanese meals which are very inexpensive. I stayed here twice. The first time I stayed overnight, left my large luggage in storage at the Trusty Hotel and went on a trip around Kansai and Chugoku areas. I returned, retrieved my luggage and stayed another 2 nights. When I checked in, my luggage and things were already placed in the room. They serve an awesome breakfast. First the server asks if you want some kind of French toast (w/whipped cream and fresh berries topping). Looked too sweet so I declined. The buffet was great with the chef cooking the steak and eggs the way you like it. Lots of choices, too many for me!

Thank you so much! ありがとうございました!”

I stayed 8 nights here and I have to say that I have great experience. Staff & security guard were nice. I'd like to thank all the staff who helped me with my delayed package. I'd like to personally thank Ms. Kaori, if I recall correctly, you were the one who helped me with every process. You also helped me contact Yamato and have them send my package to my hotel in another prefecture. I am so sorry for the trouble and I really appreciate your help. I couldn't thank you enough. Thank you so much once again! The hotel is just across the Tennoji subway and JR stations. There's an elevator if you have lots of luggage. A LOT of restaurants and markets are also at the station. It's like a massive kitchen here! And if you want to have tax refunded, it's at Kintetsu, opposite the hotel, at 3.5th floor. Well, it's actually 3.5 on the button. 2 complimentary bottles of water everyday. The bed was comfortable and the room was clean. Overall, I'd love to stay here once again if I visit Osaka :)

Great, except breakfast”

The hotel is super close to Tennoji station which makes travel in Osaka super easy. The rooms are a bit bigger than a normal Japanese hotel room which is nice. The pre-fabricated bathrooms are a little disappointing however they do their job and they’re kept very clean. Breakfast, I can’t say how disappointing this was. Their photos are totally misleading with no where near the options you are lead to believe are on offer. We ensured our booking included breakfast, we turned up once, looked at the food and left. There is obviously and understandably an English language barrier. Normally this situation would have called for a partial refund of our booking however we decided it was best to spend time in a beautiful city instead of squabble over breakfast in a language which wouldn’t have been understood. Saving grace! The massive Q’s Mall and tonnes of other great food places around meant that food was never an issue. Thankfully the hotel also provided two pod coffees each morning, this saved them a little and earned a star here or there. Would I stay here again? Only if I had to. I would attempt to find another hotel similarly close to Tennoji station. Sorry, but the breakfast really did it for us.

Chic hotel connected to Tennoji station”

Very nice hotel that can be accessed from a elevator located in Tennoji station at the exit 12. I usually don't stay at 4-stars hotels but this was made affordable thanks to Go To Travel campaign. The room isn't exactly big, but well-equipped and stylish. AC was noisier than usual but the fridge was surpringly quiet. I enjoyed staying in a high standing hotel with no drawbacks although the price was made low, and an easy connection to Tennoji station which I used daily.

A good four star hotel, lots of potential to be a top notch four star if they care”

We stayed at the Premium Double Room and it was much better than expected. + great location, within 5 mins walk to Tennoji station, which is 3 stops away from Namba + clean and nice room decor for a four star hotel. It’s got a sofa area and walking space on each side of the bed (relatively spacious compared to many hotels in Osaka) + connected to multiple shopping malls and supermarkets, great for getting last minute shopping before heading to the airport + direct train to Osaka Kansai International Airport in 50 mins + friendly staff If they improve on these things, it can become a higher tiered four star hotel - provide complimentary bottled water. Even though tap water is drinkable, every other four star hotel we stayed at previously offered that, it’s hard not to compare. - provide in-room safety box. Reception told us they can offer that centrally but not in-room. A bit old school to be honest. - better quality amenities and pumps - more tv channels

Excellent hotel in front of Tennoji station”

I chose this hotel as I came from Osaka KIX airport and had to get back there at certain schedules. It's right in front of the station so you can't be wrong with that. Access to hotel is a bit weird, since the lobby is at 3F, at the same time you have different elevators or ramps that may not be too clear where the access is. But if you pay attention at the signage you'll figure out. The room was comfortable; bathroom was larger than usual and the tub more western style than a Japanese ofuro. Staff was helpful. I did request breakfast which was very good. If you sign up for their membership they will give you some toiletry gifts and grant late checkout at noon (this might change in future, it just happened to me).

Nice hotel at Tennoji”

Stayed 2 nights at Hotel Trusty. It's a relatively new hotel, the room is clean and the bed is comfortable. It's also very near to the Tennoji Station, shopping malls and restaurants.

A charming, modern hotel ”

This was the first hotel I stayed at during my three night/ three day trip to Osaka. I will have very warm memories of this hotel, as the room was not large but as a solo traveler, it was as big as I needed and I actually felt it lended the room the comfort of intimacy. My friend met me there and we walked just next door to a beautiful shopping center where we had a delicious dinner at one restaurant and went to the coolest "pub" close by. The reception was very kind and checking in and out was a breeze. The breakfast buffet was a treat and I much enjoyed the selection they offered.

Will def. stay here again”

Highly recommend if you are travelling with infants and toddlers. The location is awesome, its around 5-7 mins walk away from the Tennoji Station, its a bit of a walk but there's bridge and elevator all the way, and you don't have to worry about walking stairs. Very convenient when it comes to restaurants and shopping cause there are 3-4 big malls which is accesible thru the bridge. Breakfast is nice, but not my cup of tea. Room is relatively small during my research but the hotel offer semi double up to King size bed, hotel staff is super helpful and English is not a problem on the reception table.

Location☝️🤩”

I like the Tennoji location ...lots to do, tons of eateries close by, transportation choices great! Limo-bus ... to / from Kansai airport is super easy , daily tickets, choose the departing time that works for you! We enjoyed the hotel & daily breakfast...especially their special French toast & coffee. Room was good size, bed was very comfy! 😄

Under rated hotel near Tennoji Station”

I would definitely stay here again because it is easily accessible from the Tennoji station. The hotel is very clean and orderly. It has a good restaurant/bar. Breakfast is good plus it is included. The staff is very polite and helpful. In the heart of great shopping, good restaurants museum, theater, entertainment and places to get money (7-elevens; family marts and post office. Only about half hour from the KIX airport via Haruka limited express.

Nice hotel conveniently located”

We enjoyed our stay and will stay here again when in Osaka. Tennoji station is on the opposite corner of the intersection. Staff is always friendly in Japan. Language skills ok

Exceptional”

Right next to Abeno Q's Mall and Mio Mall. JR Rail line and subway line are also there. Great location! Limo bus stops for Itami and Kansai are there too. Will book this hotel again!

recommended and will stay again”

The hotel is super value as per location, transportation, shopping. One express train and one stop between airport, massive shopping stores, with famous chain retail restaurant. We will definately cosider staying again if travelling to Osaka. Please choose a bigger room if you can afford. Only the lighting in the room quite dark, we'd like to spend more time outside. Overall, it is worth staying.

Very clean hotel near tennoji station”

I was goong to this hotel for 2 days. The hotel was very clean, the room dan toilet very very clean. The hotel has the elevator to the tennoji stasion, and aroumd this hotel there were many big mall.

Excellent location”

Excellent location, right next to subway and train(JR) station. Heaps of shopping centres and restaurants near by. Very convenient for visitors as you can catch connecting train to the airport directly from Tennoji Station without having to drag your luggage up and down the subway then transfer. Basic facilities in the room but quite a comfortable stay.

best location at Osaka! nice room size ! and staff are friendly”

if u looking for location for shopping and getting around Osaka , this is the best, just 2 mins from tennoji station! very convenient !

Good location”

Located just few hundred meters to Tennoji station. Right opposite to Abeno Harukas tower. Nice modern design room