Great gem in the heart of town”

First stay in Osaka and to be honest I had no idea where the central tourist spots in town were. I picked this hotel because the rooms looked a bit bigger and I liked the hotel's general style. Turns out the hotel was very well located in the centre of town, right in Shinsaibashi (shopping district), walking distance to Namba (or a single stop on the subway), and very easy to get to Osaka Castle. Breakfast buffet at this hotel was awesome, with a good food selection and great quality. Lots of fruit juices too (also good quality, not the cheap over sweet stuff). When I return to Osaka I will definitely be booking here again.

Hard to book but totally worth it!”

I have stayed here two times already. Trusty hotel is great and is just a few minutes away from the heart of Osaka. Staff is great, location is great and the overall service is great and that's why is hard to find rooms available here but if you had the change to stay I totally recommend you to try!

Good location for a hotel at Shinsaibashi”

I spent 7 nights at Hotel Trusty and the hotel's outer facade looked impressive. It is about 7-8 mins walk from Shinsaibashi Metro Station. When exiting from Shinsaibashi station, look for ticket gate 2 then proceed to Crysta Nagahori (which is the underground shopping centre) and look for the signage of exit to Tokyu Hands. There's an elevator at one exit that will lead you to Tokyu Hands. Just walk along a side road next to Tokyu Hands heading back of building and within 3 mins, you're in front of Hotel Trusty. Check-in was a breeeze and you can rent an adaptor for your chargers with deposit of 500 yen (returned to you upon checkout). Hotel room is big at 23 meters square with 2 double beds. There were dusts noted at some parts of the room but overall, it is still clean. The only thing I am dissatisfied is the pillow that they are using...too soft and kind of small too unlike standard size.

Exceptional”

friendly staff, wi-fi service in room strong and good in my opinion. Location of hotel is very good for those who want to walk down the famous Shinsaibashi shopping area, which is 2 blocks away from hotel. Metro station is very close by, Shinsaibashi Station. Room I stayed in lacked a safe to lock away i.e. passport. Many restaurants nearby hotel.

Nice Osaka Hotel”

The hotel room was slightly larger than many rooms I've stayed in Japan in this price range. It was close to the Shinsaibashi metro station (1 block) and close to shopping. (Tokyo Hands, Patagonia) The breakfast was better than most and the staff was very helpful. I would stay here again.

Exceptional”

I love the location as it is near to Shinsaibashi suji shopping street. While enjoying the walk and window shopping you will come close to the famous Glico man sign. It is also near to the train station. However I would get the twin room if we to come and stay here again. As the room and beds in Japan hotels are quite small even for us asian size.

Great Location and Great Breakfast”

The hotel is just walking distance with Shinsaibashi Market and Dontonburi. You can Find the tourist spot “ Glico” when stay in this hotel. Very nice breakfast and clean hotel. Love it and recomended for next trip to stay in there again.

Colonial architecture hotel in central osaka”

Hotel with Colonial architecture facade in central osaka. 2 Min walk to Shinsaibashi metro station, where all the chic shopping & dining options are within walking distance. Also minutes walk from Namba, the touristy shopping area & kitchen supply area. Hotel room itself was small but adequate for two people. Large Bathroom relative to room size. Overall a nice stay.

Friendly staff and good location”

The hotel was very conveniently located near Shinsaibashi which is a main shopping area. The hotel staff was very helpful in answering all kinds of queries and provide great assistance.

Trusty Shinsaibashi delivers the goods!”

Very friendly staff, clean room, good location to walk down to Dotonbori or temples close by. Quick walk to Shinsaibashi station. Only downside was the room air conditioning wouldn't go cold enough, even set down to 18 degrees celsius. Lucky the window opens!

Exceptional”

Hotel was clean and nice. The outlook of the hotel looking very vintage & the location was near to Dotonbori & Shinsaibashi with 8-10 mins walking distance. Great stay !

Good ROI”

Expect for small room size(No space to store travel bag), it was very good choice. Tidy & Calm. 1 min away from CVS, 3 min away from 2 subway station, 1 min away from Shinsaibashi shopping street, 5min away from Totonbori. If you like to enjoy Osaka, I recommend this hotel as a good choice.

Excellent”

For the staff, they are polite, efficient and attentive. For the room, it is quite big and has good cleanliness. For the location, there are high accessibility. It needs to walk around 5min only from the Shinsaibashi MTR station as well as the shopping area.

Great location - walking distance from shinsaibashi station and dotonbori famous area”

By using city subway, you can reach shinsaibashi station only within 15 minutes and continue walking by another 4 minutes, you can reach the Hotel The hotel also walking distance to dotonbori areas which you can find restaurants and stores for shopping.

Small but good location”

Pros: Clean and tidy. Staffs are all very polite and willing to help. If you are interested in shopping then this hotel must be one of the best choice for you as it is located at the heart of Shinsaibashi and is very close to it’s transit railway station. Cons: The room is extremely small. It is very hard to open my luggage on the floor. Also the the ventilation is not good and the I cannot control the air conditioner, looks like it is centralised.

Great Location”

Excellent location. Close to Shinsaibashi station and walking distance to Shinsaibashi, Dotonbori and Namba shopping area. Hotel have a classic European design and feel with dim lighting.

Exceptional”

Near Shinsaibashi and train station. Overall Ok but the wheelchair just can use in hotel area.

Good and satisfactory ”

Room size is large enough for 2. Close to the shopping street, convenience stores and Shinsaibashi Station. Cafe on the corner could be a nice breakfast choice. cons: The hair dryer can be upgraded. Need more power plugs in the room.

Exceptional”

It is close to Shinsaibashi area, with easy access to convenience stores, food, shopping, and public transit. However, it doesn't have laundry service.

Very good”

Easily accessible from Shinsaibashi station. Nice cafe diagonally across the hotel. Right behind Tokyu Hands and 5 mins walk across the road to Shinsaibashi Shopping Street. All in all very convenient and highly recommended.