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5 Apr 2023
Wednesday
5 Apr 2023
Wednesday
Hotel Trusty Shinsaibashi
Standard Double - Non-Smoking - Room plan, Hotel Trusty Shinsaibashi in Osaka
Lobby, Hotel Trusty Shinsaibashi in Osaka
Lobby, Hotel Trusty Shinsaibashi in Osaka
Interior view, Hotel Trusty Shinsaibashi in Osaka
Interior view, Hotel Trusty Shinsaibashi in Osaka
Hotel Trusty Shinsaibashi

Removed from saved list

8.2

Excellent

1,056 reviews

1,056 reviews

Housekeeping20
Shops15
Breakfast12

"The hotel was nice and clean."

Ali

"I checked in 11pm, Front desk Staff are good,and very clean and luxury"

Rie

"Hotel room is big at 23 meters square with 2 double beds."

Joyce

"The location is great, the room is big and the hotel has a charming vibe."

Reginaldo

"For the room, it is quite big and has good cleanliness."

Chin
See map
See map

9.0

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Sokichi Hashimoto Shikando Monument

60 m

Trans-Lankhe

60 m

Minami Semba

70 m

Tiny Osaka

140 m

Jeju Specialty Products Exhibition Hall

150 m

Popular landmarks
Minami (Namba)

510 m

Shinsaibashi-Suji Shopping Street

720 m

Dotonbori

830 m

Kuromon Market

1.3 km

Osaka Castle Park

2.4 km

Closest landmarks
OS Drug Store

220 m

Consulate General of Indonesia

270 m

Honorary Consulate General of Finland

290 m

British Consulate General

320 m

Consulate General of Switzerland

320 m

See nearby places

Hotel Trusty Shinsaibashi

3-3-17Minamisenaba,Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0081 - See map

Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Shinsaibashi, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Dotonbori. Rated with 4 stars, this high-quality property provides guests with access to massage and restaurant on-site.

Highlights

Located in heart of Osaka

Check-in [24-hour]

Excellent breakfast

270 meters to public transportation

Inside city center

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Car park

Free Wi-Fi in all rooms!

Luggage storage

Restaurants

Coffee shop

Bar

Laundry service

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money8.1
Distance to city center0.1 km
Location rating9.0
Nearest airportOsaka International Airport (ITM)
Distance to airport13.6 km

Rooms available at Hotel Trusty Shinsaibashi

Excellent
Room comfort & quality

8.1

Room photos and details
Standard Semi Double Non-Smoking
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
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Room photos and details
Standard Semi Double
...
  • Room size: 15 m²/161 ft²
  • City view
  • 1 semi double bed
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Room photos and details
Standard Twin Non-Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 semi double beds
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Room photos and details
Standard Double - Non-Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed
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Room photos and details
Standard Twin Smoking
...
  • Room size: 23 m²/248 ft²
  • City view
  • 2 semi double beds
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Room photos and details
Standard Double - Smoking
...
  • Room size: 17 m²/183 ft²
  • City view
  • 1 queen bed
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Room photos and details
Standard Twin No Smoking 21
...
  • Room size: 21 m²/226 ft²
  • Non-smoking
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Room photos and details
Standard Twin Smoking 22
...
  • Room size: 22 m²/237 ft²
  • Smoking allowed
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Room photos and details
Standard Other No Smoking
...
  • Room size: 36 m²/388 ft²
  • Non-smoking
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Room photos and details
Stateroom Twin No Smoking
...
  • Room size: 48 m²/517 ft²
  • Non-smoking
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Frequently asked questions

What time is check-in and check-out at Hotel Trusty Shinsaibashi?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Hotel Trusty Shinsaibashi?

For those who wish to drive their own cars, Hotel Trusty Shinsaibashi has a car park right on site for maximum convenience. Parking is available for a fee of 2500 JPY per day.

Is breakfast offered at Hotel Trusty Shinsaibashi?

Wake up to a great buffet breakfast at Hotel Trusty Shinsaibashi. There's an additional charge of 1980 JPY for adults and 1210 JPY for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Hotel Trusty Shinsaibashi?

Hotel Trusty Shinsaibashi features an on-site restaurant for your dining convenience. Meals served include breakfast, dinner and lunch. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can business events be hosted at Hotel Trusty Shinsaibashi?

On-site venues and convenient event services make Hotel Trusty Shinsaibashi an ideal choice for hosting events such as seminars and meetings. The venue available at the hotel can accommodate up to 20 people. An extensive range of facilities and services including projector or LED display and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Hotel Trusty Shinsaibashi?

Hotel Trusty Shinsaibashi does permit smoking in some areas and is not 100% smoke-free. The hotel offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

What is the closest train, metro, or bus station to Hotel Trusty Shinsaibashi?

The closest train, metro, or bus station is Shinsaibashi Subway Station, 240 m away from Hotel Trusty Shinsaibashi.

What restaurants are nearby Hotel Trusty Shinsaibashi?

Hotel Trusty Shinsaibashi’s neighborhood is Shinsaibashi which includes popular restaurants such as Hokkyokusei, Meijiken and LiLo Coffee Roasters.

What popular shopping places are close to Hotel Trusty Shinsaibashi?

Located in the Shinsaibashi area, Hotel Trusty Shinsaibashi is close to great shopping choices like Trans-Lankhe, Minami Semba and Tiny Osaka.

What are popular attractions near Hotel Trusty Shinsaibashi?

Hotel Trusty Shinsaibashi is located in Shinsaibashi area, which is famous for attractions such as Shinsaibashi-Suji Shopping Street, Minami (Namba) and Midosuji Street.

See map

Explore the neighborhood

What people love about Hotel Trusty Shinsaibashi

  • 9.6

    Exceptional
    Cleanliness

    "The hotel was nice and clean."

    Ali

    |

    November 23, 2022

  • 10

    Exceptional
    Cleanliness

    "I checked in 11pm, Front desk Staff are good,and very clean and luxury"

    Rie

    |

    January 1, 2020

  • 7.2

    Very good
    Spaciousness

    "Hotel room is big at 23 meters square with 2 double beds."

    Joyce

    |

    December 12, 2019

Property ranking|Compared to 3,673 Osaka properties
See all rankings
Room comfort score
8.1/10
Location score
9/10
Service score
8.4/10
Cleanliness score
8.4/10
Better than
96
%
of Osaka properties
Better than
95
%
of Osaka properties
Better than
89
%
of Osaka properties
Better than
89
%
of Osaka properties
Overall rating:

8.3

Excellent
1,004 reviews
Cleanliness
8.4
Facilities
7.7
Location
9.0
Read all reviews >
What travelers say they love:
Nice hotel which is close to shopping area.
Kuanmanut from Thailand
Family with young children
More about Hotel Trusty Shinsaibashi

More about Hotel Trusty Shinsaibashi

Hotel Trusty Shinsaibashi

You'll love the exceptional convenience during your stay at Hotel Trusty Shinsaibashi, located right in the heart of the city center, with an easy access to everything in Osaka.
Travelers are guaranteed to have a hassle-free stay with all the amenities and services provided by Hotel Trusty Shinsaibashi. Stay connected throughout your stay with free internet access provided. Parking is provided for guests by the hotel. You'll have no problem planning out your days and transportation needs with front desk services including concierge service, luggage storage and safety deposit boxes.
Wear your favorite outfits again and again thanks to the dry cleaning service and laundry service offered at Hotel Trusty Shinsaibashi. In-room conveniences such as room service and daily housekeeping will make staying in a great choice. Smoking may only take place in restricted designated areas.
Rooms at Hotel Trusty Shinsaibashi are designed with the guest in mind. To enhance your stay, some rooms at the hotel come with air conditioning. Some rooms have television to keep guests entertained. You may be assured to know that a refrigerator and mini bar are available in some select rooms.
You can stay fresh and clean with a hair dryer, toiletries and bathrobes provided in some of the guest bathrooms.


Dining and things to do

Wake up with no worries at Hotel Trusty Shinsaibashi, where breakfast can be provided in house. What's better than a good cup of coffee? Start every vacation day at the hotel with an energizing cup of quality coffee. Throughout your stay, choose from a variety of delicious dining options at the hotel. Once there, be sure to check out bar for some in-house nighttime fun.
Vending machines are on 24 hours a day, so you can grab a snack at any time of day or night.
Whether you're looking for an adventure or are just looking for a way to unwind after a hard day, Hotel Trusty Shinsaibashi has a range of activities that will meet your needs. Warm up at the end of the day with a visit to the massage.


Around the property

While in Osaka, take some time to venture outside of Hotel Trusty Shinsaibashi. Photograph yourself in front of Osaka Castle located 3.0 km away, which people travel great distances to see.


Reasons to stay here

Spend less here on rooms than you would at 95% of other accommodations in the city.
Verified reviews for this hotel's food and dining options score it better than 94% of accommodations in the city.
This accommodation beats more than 95% of competition in the city on room comfort.

Show less

Amenities and facilities

Very good
Facilities

7.7

Most talked about facilities

Housekeeping

15 mentions

Breakfast

12 mentions

Food & Dining

3 mentions

Internet

2 mentions

Languages spoken
  • English
  • Japanese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
Things to do, ways to relax
  • Massage
Cleanliness and safety
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Rooms sanitized between stays
  • Safe dining setup
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Bar
  • Breakfast [buffet]
  • Coffee shop
  • Restaurants
  • Room service
  • Vending machine
Services and conveniences
  • Concierge
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Invoice provided
  • Laundry service
  • Luggage storage
  • Safety deposit boxes
  • Smoking area
Access
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Pets allowed
  • Security [24-hour]
Getting around
  • Car park [charges apply]
  • Car park [on-site]
Available in all rooms
  • Air conditioning
  • Bathtub
  • Free bottled water
  • Hair dryer
  • Internet access – wireless
  • Refrigerator
  • Shower
  • Telephone
  • Trouser press
  • TV [flat screen]

Location

3-3-17Minamisenaba,Chuo-ku, Shinsaibashi, Osaka, Japan, 542-0081
Excellent
Location

9

Airports
  • Osaka International Airport (ITM)
    13.6 km 20 min drive
  • Kobe Airport (UKB)
    25.4 km 46 min drive
Public transportation
  • Shinsaibashi Subway Station
    240 m 3 min walk
  • Nagahoribashi Subway Station
    370 m 5 min walk
Hospital or clinic
  • OS Drug Store
    220 m
Shopping
  • Shinsekai Ichiba
    2.6 km
Convenience store
  • 7 Eleven
    180 m 2 min drive
Cash withdrawal
  • ATM
    210 m 2 min walk

What's nearby

Popular landmarks
  • Minami (Namba)
    510 m
  • Shinsaibashi-Suji Shopping Street
    720 m
  • Dotonbori
    830 m
  • Kuromon Market
    1.3 km
  • Osaka Castle Park
    2.4 km
  • Tsutenkaku
    2.6 km
  • Osaka Castle
    3.0 km
  • Kuchu Teien Observatory
    3.4 km
  • Universal Studios Japan
    6.5 km
  • Osaka Aquarium Kaiyukan
    7.2 km
Nearby landmarks
  • Sokichi Hashimoto Shikando Monument
    60 m
  • Trans-Lankhe
    60 m
  • Minami Semba
    70 m
  • Tiny Osaka
    140 m
  • Jeju Specialty Products Exhibition Hall
    150 m
  • Minami Senba
    150 m
  • Shincoki Showroom
    190 m
  • C Flat Cafe - Classes
    200 m
  • OS Drug Store
    220 m
  • Mido-suji
    240 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Others
  • Accommodation tax of JPY 100 is charged at the property per person per night for room rates between 10000JPY and 14999JPY.
  • Accommodation tax of JPY 200 is charged at the property per person per night for room rate between 15000JPY and 19999JPY.
  • Accommodation tax of JPY 300 is charged at the property per person per night for room rates of 20000JPY and over.
  • Children from 7 years old will be charged for breakfast.
  • According to local tax regulation, guests should pay accommodation tax surcharge directly to the property upon check-in (per person per night):
    Effective from June 1, 2019:
    Accommodation tax of JPY 100 is charged at the property per person per night for room rates JPY 7,000 and over and less than JPY 15,000.
    Accommodation tax of JPY 200 is charged at the property per person per night for room rates less than JPY 20,000.
    Accommodation tax of JPY 300 is charged at the property per person per night for room rates of JPY 20,000 and over.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from: 14:00
  • Check-in until: 02:00
  • Check-out from: 05:00
  • Check-out until: 12:00
Getting around
  • Distance from city center: 0.1 km
  • Travel time to airport (minutes): 80
Extras
  • Breakfast charge (unless included in room price): 1980 JPY
  • Daily Internet/Wi-Fi fee: 0 JPY
The property
  • Non-smoking rooms/floors: Yes
  • Number of bars/lounges: 0
  • Number of floors: 9
  • Number of restaurants: 1
  • Number of rooms : 211
  • Room voltage: 100
  • Year property opened: 2005
Parking
  • Daily parking fee: 2500 JPY

Reviews of Hotel Trusty Shinsaibashi from real guests

Provided by verified guests of Agoda
8.3
/
10
Excellent
From 1,004 reviews
Cleanliness8.4
Facilities7.7
Location9.0
Room comfort and quality8.1
Service8.4
Value for money8.1
High score for Osaka
Rating
9+ Exceptional (139)
8-9 Excellent (83)
7-8 Very Good (121)
6-7 Good (26)
<6 Below Expectation (44)
Time of the year
Mar - May (134)
Jun - Aug (80)
Sep - Nov (104)
Dec - Feb (95)

Show reviews that mention 

Showing 413 verified guest comments
12345
10.0
Exceptional
Fauziah from Malaysia
Family with young children
Standard Semi Double
Stayed 2 nights in November 2019

Exceptional”

I love the location as it is near to Shinsaibashi suji shopping street. While enjoying the walk and window shopping you will come close to the famous Glico man sign. It is also near to the train station. However I would get the twin room if we to come and stay here again. As the room and beds in Japan hotels are quite small even for us asian size.

Reviewed November 20, 2019

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9.6
Exceptional
Preben from Australia
Couple
Standard Double - Non-Smoking
Stayed 5 nights in May 2019

Great gem in the heart of town”

First stay in Osaka and to be honest I had no idea where the central tourist spots in town were. I picked this hotel because the rooms looked a bit bigger and I liked the hotel's general style. Turns out the hotel was very well located in the centre of town, right in Shinsaibashi (shopping district), walking distance to Namba (or a single stop on the subway), and very easy to get to Osaka Castle. Breakfast buffet at this hotel was awesome, with a good food selection and great quality. Lots of fruit juices too (also good quality, not the cheap over sweet stuff). When I return to Osaka I will definitely be booking here again.

Reviewed May 13, 2019

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10.0
Exceptional
Khristine from Philippines
Couple
Standard Double - Non-Smoking
Stayed 3 nights in December 2018

Wonderful Hotel”

I love how the hotel is located in a very strategic area and yet it is quiet. It is just a few meters away from the shopping haven. They have good-sized rooms considering the Japan standard, the staff are also very helpful and can converse well in English.

Reviewed January 04, 2019

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10.0
Exceptional
Rie from Japan
Solo traveler
Standard Semi Double
Stayed 1 night in December 2019

Good hotel”

I checked in 11pm, Front desk Staff are good,and very clean and luxury

Reviewed January 01, 2020

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10.0
Exceptional
Shih
Family with teens
Standard Double - Smoking
Stayed 3 nights in November 2018

Exceptional”

stuff are really nice. location is great. If can make bed a bit bigger (it's like can fit for couple with a child)that would be perfect.

Reviewed July 13, 2019

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10.0
Exceptional
Yi from United States
Group
Standard Double - Smoking
Stayed 6 nights in February 2019

Exceptional”

It is close to Shinsaibashi area, with easy access to convenience stores, food, shopping, and public transit. However, it doesn't have laundry service.

Reviewed February 27, 2019

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9.6
Exceptional
C. from Malaysia
Family with young children
Standard Double - Non-Smoking
Stayed 2 nights in March 2019

Exceptional”

Hotel was clean and nice. The outlook of the hotel looking very vintage & the location was near to Dotonbori & Shinsaibashi with 8-10 mins walking distance. Great stay !

Reviewed March 27, 2019

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10.0
Exceptional
Ronald from United States
Couple
Stayed 4 nights in April 2018

Great Hotel!”

Enjoyed our stay...great location, great breakfast & excellent staff!!

Reviewed January 25, 2019

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9.6
Exceptional
Kok from Singapore
Family with young children
Standard Double - Non-Smoking
Stayed 1 night in March 2019

Great value hotel near Namba river”

Free parking, friendly staff, clean and cozy room, nice buffet breakfast and walking distance Namba famous river with lots of shopping and foods.

Reviewed March 09, 2019

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10.0
Exceptional
Thanh from Vietnam
Couple
Standard Double - Non-Smoking
Stayed 4 nights in April 2019

Very good”

Location is good, near Subway,breakfast is delicious, staffs are friendly

Reviewed May 16, 2019

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10.0
Exceptional
Joanne from Philippines
Family with young children
Standard Twin Non-Smoking
Stayed 3 nights in October 2019

Convenient ”

Near train station, 7/11,Lawson, Family Mart and Shinsaibashi Suji shopping district.

Reviewed November 05, 2019

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10.0
Exceptional
YEUNG from China
Couple
Standard Double - Non-Smoking
Stayed 1 night in May 2019

good hotel”

very good location and nice staff.

Reviewed May 14, 2019

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9.2
Exceptional
christina from Singapore
Couple
Standard Semi Double Non-Smoking
Stayed 6 nights in January 2019

Nice hotel ”

Hotel was rather hard to locate, but once you reach it, it is pretty easy to navigate. It was a 5 minute walk to the nearest Metro station and another 15 minute walk to Dotonburi. I will come back again. Just that the hotel room was seriously very cramped!

Reviewed February 19, 2019

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9.6
Exceptional
Lolita from Indonesia
Family with young children
Standard Twin Non-Smoking
Stayed 3 nights in February 2019

Exceptional”

Near Shinsaibashi and train station. Overall Ok but the wheelchair just can use in hotel area.

Reviewed March 08, 2019

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10.0
Exceptional
Cheuk from Hong Kong SAR, China
Group
Standard Semi Double Non-Smoking
Stayed 2 nights in June 2019

Exceptional”

Great service!

Reviewed June 08, 2019

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8.8
Excellent
Chin from Hong Kong SAR, China
Couple
Standard Double - Non-Smoking
Stayed 1 night in June 2019

Excellent”

For the staff, they are polite, efficient and attentive. For the room, it is quite big and has good cleanliness. For the location, there are high accessibility. It needs to walk around 5min only from the Shinsaibashi MTR station as well as the shopping area.

Reviewed June 17, 2019

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8.8
Excellent
Adriano from Japan
Couple
Standard Double - Non-Smoking
Stayed 1 night in April 2019

Beautiful new hotel ”

The hotel is brand new and beautiful(we stayed in May 2019) he had opened 1 month before. The style of the room, decoration and overall design and confort makes this a very nice option if you come to Kyoto. The location is also super convenient, just 1 km from the station and very close to many attractions in the city. I’ll definitely come back.

Reviewed May 19, 2019

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9.6
Exceptional
Man from Hong Kong SAR, China
Family with young children
Standard Semi Double Non-Smoking
Stayed 2 nights in December 2018

good location”

good location

Reviewed February 17, 2019

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8.8
Excellent
Wijaya from Indonesia
Family with young children
Standard Double - Non-Smoking
Stayed 4 nights in June 2019

Near to Shopping arcade”

Small but nice. Near to shopping arcade. Worth for the price

Reviewed June 26, 2019

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8.0
Excellent
zenith
Couple
Standard Semi Double
Stayed 4 nights in March 2019

Small but good location”

Pros: Clean and tidy. Staffs are all very polite and willing to help. If you are interested in shopping then this hotel must be one of the best choice for you as it is located at the heart of Shinsaibashi and is very close to it’s transit railway station. Cons: The room is extremely small. It is very hard to open my luggage on the floor. Also the the ventilation is not good and the I cannot control the air conditioner, looks like it is centralised.

Reviewed March 29, 2019

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